Associate Center Manager

2 - 5 years

1 - 5 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:
Assist the Center Manager in planning, organizing, and supervising daily center operations.Manage and motivate center staff to ensure high performance and adherence to company policies.Monitor service quality and customer satisfaction; address and resolve customer complaints effectively.Ensure compliance with health, safety, and security regulations.Coordinate with other departments to optimize resource utilization and service delivery.Support inventory and asset management within the center.Prepare and maintain reports related to center performance, attendance, and operational metrics.Participate in recruiting, training, and development of center employees.Assist in implementing strategies to improve operational efficiency and customer experience.Handle escalations and provide on-site leadership in the absence of the Center Manager.

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