Assistant Manager- Events Client Servicing

As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with clients, serving as their primary point of contact. You will need to understand clients" business objectives, target audience, and marketing goals to proactively address their needs and concerns. Identifying opportunities for upselling and cross-selling within existing client accounts will be a key aspect of your role, along with contributing to new business development initiatives. You will also be expected to develop and present proposals to potential clients and resolve any issues or complaints in a timely and effective manner. In terms of project management, you will oversee the entire project lifecycle from initial briefing to final delivery. This includes developing detailed project plans, timelines, creative checklists, presentations, and budgets. Brainstorming on concepts and designs while keeping clients" requirements in mind, assigning tasks to team members, monitoring progress, ensuring timely delivery of high-quality deliverables, giving presentations to clients, managing project budgets, and tracking expenses will all fall under your responsibilities. Additionally, as a Team Manager, you will lead and mentor a team of executives, fostering a collaborative and positive team environment. Providing guidance and support to team members, conducting performance reviews, and offering feedback will be essential for team success. You will also be responsible for reporting and analysis, preparing regular reports on project progress, client satisfaction, and event performance. Using data-driven insights to optimize future events will be crucial to your role. To qualify for this position, you should have a Bachelor's degree and at least 4 years of experience in client servicing, preferably in an event agency. A strong understanding of the events industry, excellent communication and interpersonal skills, strong project management and organizational skills, the ability to multitask and prioritize effectively, attention to detail, proficiency in the Microsoft Office Suite, a passion for events, a desire to stay up to date with industry trends, and openness to travel are all required qualifications and skills.,