Assistant Channel Manager

5 - 7 years

6 - 7 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & Responsibilities.

Job Summary.

This role requires the employee to network and liaise with clients and franchisees, monitoring and reviewing the job of subordinates to ensure efficiency and productivity, and looking for new areas of business growth.

KEY RESPONSIBILITIESStrategic and Tactical.

Networking and liaising in order to expand reach of business in new areasLiaising with existing clients to ensure satisfaction and efficiencyGrowing business to assist in competing with new Freedom Express ratesResponsible for branding to attract franchises and tracking new initiatives for sales supportCreating, managing and implementing franchise roadmap for growth and for achieving sales targetsLiaising and following up with franchises on customer issues and to assist in CRM supportResponsible for intimation of team and channel partners on project execution timelinesHandling international business initiatives.

Operational

Working with franchise and new customers for sales growthWorking on franchise incentives and achievability of goals on a regular basisTracking defaulters and following up to ensure efficiency and high levels of performanceResponsible for monitoring and collecting payments on the basis of target datesTracking and reviewing projects to ensure timely implementationResponsible for monitoring and reviewing performance of team (targets, bookings, collection of delivery load, operations team support, aligning vacant areas of deliveries)Tracking service performance of subordinates, responsible for real time updation of recordsTraining team and franchise owners in adoption of digitization and online operationsEnsuring collection targets are met with complete efficiencyProviding support to franchises on MIS and related areas.

DESIRED KNOWLEDGE AND EXPERIENCE

Qualification

Graduation (any discipline) with 5-6 years of experience in Channel Management and Development, Sales & Customer Relationship ManagementAt least 3 years of experience in logistics and transportation industry in the area of franchisee management.

Knowledge & Abilities.

Ability to manage client relationships & expectationsKnowledge of market dynamics in courier, transportation and logistics industryInterpersonal SensitivityProven negotiation skillsAbility to inspire confidence and create trustExcellent Interpersonal and communication skills

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DTDC Express

Freight and Package Transportation

Bachupally Telangana

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