1628 Application Support Jobs - Page 44

Position Overview: We are seeking an experienced Technology Support Lead specializing in IT Production Support with a strong background in Coding standards. The ideal candidate will possess a deep understanding of production environments and demonstrate proficiency in managing and optimizing IT systems and applications. Responsibilities: • Lead and manage the IT production support team to ensure the stability and performance of all production systems. • Oversee the monitoring, troubleshooting, and resolution of production issues, ensuring minimal downtime and impact on business operations. • Develop and implement best practices for incident management, problem resolution, and change management processes. • Collaborate with development teams to ensure seamless deployment of new applications and updates, to support systems built on various technologies and frameworks. • Conduct root cause analysis for critical incidents and implement preventive measures to avoid recurrence. • Maintain comprehensive documentation of support processes, system configurations, and incident reports. • Provide technical guidance and mentorship to team members, fostering a culture of continuous improvement. • Stay updated with emerging technologies and industry trends to enhance the efficiency and effectiveness of production support services. Qualifications: • Bachelor’s degree in computer science, Information Technology, or a related field. • Over all 8 – 12 years of experience in software development and 5+ years of experience in IT production support, with at least 2 years in a leadership role. • Strong proficiency in programming languages like Java, Java EE, Python and scripting. • In-depth knowledge of production support processes, including incident management, change management, and root cause analysis. • Experience with monitoring tools and technologies used in production environments. • Excellent problem-solving skills and the ability to work under pressure to resolve critical issues. • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. • Familiarity with ITIL or other IT service management frameworks is preferred. Preferred Skills: • Experience with cloud platforms such as AWS. • Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes. • Understanding of database management systems and SQL. • Certifications in IT service management or related areas. What We Offer: • Competitive salary and benefits package. • Opportunities for professional growth and development. • Collaborative and dynamic work environment. • Flexible working hours and remote work options. • Access to cutting-edge technologies and tools. • Recognition and rewards for outstanding performance.

The Incident Management role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Incident Management domain.

The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.

The Incident Management role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Incident Management domain.

The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.

The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.

The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.

The ServiceNow Lead Administration / Support role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow Lead Administration / Support domain.

The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.

The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.

A Cloud Operations engineer is responsible for designing, deploying, managing, and optimizing cloud infrastructure and services. They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to incidents and issues. This role requires expertise in cloud platforms, automation, and best practices. Your day-to-day job will consist of: Responsible for execution of day-to-day tasks related to monitoring and managing cloud infrastructure to ensure service availability and data security Execute ticket triage, investigation and resolution of reported incidents Participate in 24x7 on-call rotations to resolve incidents in support of production systems Monitor and configure systems resources (memory, disks space & CPU utilization) Improve customer experience with infrastructure optimization Manage and perform operating system and application software patches and updates Performs root cause analysis on trended incidents and major outages up through the application stack Develops automation that can trigger off a variety of industry standard monitoring tools to resolve common issues in the environment or maintain operating levels Qualifications Minimum Qualifications Bachelor s degree or equivalent, or equivalent years of relevant work experience. 0 - 2 years of experience as an application support engineer in a cloud-hosted environment 0 - 2 years of experience providing customer application and technology support. Familiarity with cloud services like AWS, Azure, or Google Cloud Platform Familiarty with AI tooling Understanding of network protocols and configurations. Problem-solving abilities, effective communication skills, and attention to detail.

Roles and Responsibilities Provide second and third-level technical support for a suite of core products used by top-tier financial service firms. Assist in onboarding new clients, ensuring seamless integration with Luceras platform and efficient product use. Support and troubleshoot Unix/Linux-based environments, delivering prompt and effective solutions for clients. Utilize knowledge of Market Data and Order Entry processes to resolve issues related to financial product performance. Maintain a strong understanding of support processes, adapting swiftly to changing circumstances and providing solutions in real-time. Collaborate with global teams to provide consistent support across various regions, ensuring timely resolutions to escalated issues. Streamline support processes by automating common tasks using scripting languages, improving response times and efficiency. Proactively identify performance issues and implemented solutions, reducing system downtime by 15%. Provide in-depth technical training and documentation to junior team members, improving team performance and support coverage. Experience: 7+ years of experience in Unix/Linux-based environments and Scripting languages. Proven experience in automating common tasks using scripting languages. Familiarity with Market Data and Order Entry processes

The Incident Management role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Incident Management domain.

The MONITORING TOOL - L2 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the MONITORING TOOL - L2 domain.

The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Job Control Language (JCL) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve software-related issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Develop and implement solutions to enhance system performance.- Provide technical support and guidance to end-users.- Document troubleshooting steps and solutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Job Control Language (JCL).- Strong understanding of system architecture and software components.- Experience in troubleshooting and resolving software-related issues.- Knowledge of scripting languages for automation.- Familiarity with ITIL framework for incident management. Additional Information:- The candidate should have a minimum of 3 years of experience in Job Control Language (JCL).- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Ariba Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Ariba.- Strong understanding of application support processes and methodologies.- Experience with troubleshooting and resolving software issues.- Familiarity with system integration and data flow management.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 5 years of experience in SAP Ariba.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : RSA Archer Platform Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with users to understand their challenges and work towards effective solutions, all while maintaining a proactive approach to system management and support. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in RSA Archer Platform Administration.- Strong understanding of application support methodologies and best practices.- Experience with troubleshooting and resolving software issues in a timely manner.- Familiarity with system monitoring tools to ensure optimal performance.- Ability to communicate effectively with both technical and non-technical stakeholders. Additional Information:- The candidate should have minimum 2 years of experience in RSA Archer Platform Administration.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP HANA DB Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Develop and implement solutions to enhance system performance and reliability.- Provide technical support and guidance to end-users on system-related issues.- Document troubleshooting steps and solutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HANA DB Administration.- Strong understanding of database management principles.- Experience in performance tuning and optimization of SAP HANA databases.- Knowledge of SAP HANA architecture and best practices.- Hands-on experience in troubleshooting and resolving database-related issues. Additional Information:- The candidate should have a minimum of 2 years of experience in SAP HANA DB Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Java Full Stack Development Good to have skills : Application PackagingMinimum 5 year(s) of experience is required Educational Qualification : BE Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance the overall functionality of business processes. Your role will be pivotal in maintaining system integrity and supporting the needs of users across the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development.- Good To Have Skills: Experience with Application Packaging.- Strong understanding of web technologies including HTML, CSS, and JavaScript.- Experience with backend frameworks such as Spring or Hibernate.- Familiarity with database management systems like MySQL or Oracle.- Knowledge of version control systems, particularly Git. Additional Information:- The candidate should have minimum 5 years of experience in Java Full Stack Development.- This position is based at our Bengaluru office.- A BE is required. Qualification BE

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP BTP Integration Suite Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and address system malfunctions.- Develop and implement solutions to enhance system performance and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document and maintain system configurations, processes, and troubleshooting procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite.- Strong understanding of system integration principles.- Experience in troubleshooting and resolving technical issues.- Knowledge of cloud-based technologies and services.- Familiarity with ITIL framework and incident management processes. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP BTP Integration Suite.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : AAAP (Accenture Advanced Analytics Platform)Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and resolve software problems.- Develop and implement solutions to enhance system performance and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document troubleshooting steps and solutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Network Attached Storage (NAS) Administration.- Strong understanding of storage technologies and Netapp NAS administration.- Experience with AAAP (Accenture Advanced Analytics Platform). Additional Information:- The candidate should have a minimum of 3 years of experience in Netapp Network Attached Storage (NAS) Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

The OPENSHIFT - L2 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the OPENSHIFT - L2 domain.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP ABAP Cloud Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance the functionality of applications, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Cloud.- Good To Have Skills: Experience with SAP Fiori and SAP HANA.- Strong understanding of software debugging and troubleshooting techniques.- Experience with application performance monitoring tools.- Familiarity with Agile methodologies and project management practices. Additional Information:- The candidate should have minimum 5 years of experience in SAP ABAP Cloud.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Natural Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and address system malfunctions.- Develop and implement strategies to enhance system performance and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document and maintain detailed records of system issues and resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Natural adabas, mainframeKnowledge on write code, create program logic Additional Information:- The candidate should have a minimum of 3 years of experience in Natural adabas, mainframe- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education