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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

7 - 12 years

3 - 7 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

electronic medical record software troubleshooting software support troubleshooting itil hipaa itil framework cpt us healthcare business analysis epic icd emr ehr medical coding hl7 application support revenue cycle management cerner

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Electronic Medical Records (EMR)

Good to have skills :NAMinimum
7.5 year(s) of experience is required

Educational Qualification :15 years of full time eduaction
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software issues to ensure seamless operations.
Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication within the team.- Implement best practices for software support.- Conduct regular performance evaluations for team members. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Electronic Medical Records (EMR).- Strong understanding of software troubleshooting methodologies.- Experience in diagnosing and resolving software issues.- Knowledge of database management systems.- Familiarity with ITIL framework for service management.
Additional Information:- The candidate should have a minimum of 7.5 years of experience in Electronic Medical Records (EMR).- This position is based at our Bengaluru office.- A 15 years of full-time education is required.Qualification
15 years of full time eduaction

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Application Support Engineer