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Application Support Engineer

5 - 10 years

3 - 7 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description




Project Role :
Application Support Engineer

Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :VMware Workspace ONE

Good to have skills :
Mobile Device/App Automation Testing, Microsoft 365Minimum
5 year(s) of experience is required

Educational Qualification :
15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of applications and systems.
Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure timely resolution of application and system issues.- Collaborate with cross-functional teams to identify and troubleshoot technical problems.- Manage and prioritize support tickets to meet SLAs.- Conduct root cause analysis and implement preventive measures.- Stay updated with the latest technologies and industry trends.- Assist in the development and implementation of application support processes and procedures. Professional & Technical
Skills:
  • - Must To Have

    Skills:
  • Proficiency in VMware Workspace ONE.- Good To Have

    Skills:
  • Experience with Microsoft 365, Mobile Device/App Automation Testing.- Strong understanding of virtualization technologies and concepts.- Experience in troubleshooting and resolving application and system issues.- Knowledge of ITIL processes and best practices.- Excellent problem-solving and analytical skills.- Ability to work under pressure and meet tight deadlines.- Effective communication and interpersonal skills.
    Additional Information:- The candidate should have a minimum of 5 years of experience in VMware Workspace ONE.- This position is based in Noida.- A 15 years full-time education is required.Qualification
    15 years full time education
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    Accenture
    Accenture

    Professional Services

    Dublin

    600,000+ Employees

    22546 Jobs

      Key People

    • Julie Sweet

      Chairman & Chief Executive Officer
    • KC Choi

      Global Lead for Technology & Chief Operating Officer

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