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Application Engineer, Adv

4 - 7 years

4 - 7 Lacs

Posted:2 days ago| Platform: Foundit logo

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Work Mode

Remote

Job Type

Full Time

Job Description

We are looking for a Technical Support Application Engineer who will play a key role in delivering high-impact, post-sales technical support to customers across EMEAI/APAC. This position is ideal for someone with solid experience in Python-based automation and a strong understanding of Layer 23 networking protocols.

As the technical bridge between our customers and Keysight's R&D, software, and solutions teams, you'll provide critical support, develop technical knowledge base articles, and grow into a go-to expert in network automation and protocol testing.

Key Responsibilities

  • Deliver high-quality post-sales technical support for Keysight solutions across EMEAI and APAC.
  • Resolve customer inquiries related to automation and L2/L3 protocols via remote tools, email, or on-site engagements.
  • Lead startup assistance sessions (remote/on-site) to ensure customer success with Keysight products.
  • Collaborate closely with global R&D and product centers to resolve complex technical challenges.
  • Create and maintain deep technical documentation and knowledge base articles.
  • Take proactive technical ownership in addressing customer needs and anticipating potential issues.
  • Grow into an expert in automation frameworks and networking protocols within KeysightCare.
  • Continuously improve personal and team expertise in automation and protocol testing tools (e.g., IxNetwork).

Required Qualifications & Experience

  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related discipline.
  • 47 years of hands-on experience in technical support or automation engineering.
  • Proficient in Python, shell scripting, and working with databases.
  • Solid knowledge of network automation frameworks and implementation of automated systems.
  • Strong grasp of Layer 23 networking protocols such as OSPF and BGP.
  • Familiarity with network testing tools like IxNetwork is a strong advantage.
  • Excellent analytical and troubleshooting skills in networking and automation contexts.
  • Strong communication and English language proficiency (verbal and written).
  • Ability to work independently, prioritize tasks, and manage workload efficiently.
  • A collaborative mindset and willingness to mentor peers or share technical knowledge.

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Keysight Technologies
Keysight Technologies

Technology / Electronics

Santa Rosa

13,000+ Employees

130 Jobs

    Key People

  • Dr. Satish Dhanasekaran

    President and CEO
  • Jay Alexander

    Chief Technology Officer

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