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Application Consultant-ServiceNow

Application Consultant-ServiceNow

IBM

3 - 7 years

7 - 12 Lacs

Pune

Posted:1 week ago| Platform:

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Skills Required

servicenow itsm rest customer management servicenow soap css web services cmdb jdbc problem management change management sql plsql java html servicenow development service catalog javascript itsm incident management itom agile angularjs unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for:

Your primary responsibilities include:

Working on the end-to-end feature development and solving challenges faced in the implementation.

Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined.

Being eager to learn new technologies and implementing the same in feature development

Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise

Experience in Implementation, and design ServiceNow CSM solutions

Experience in CSM Application related integration use cases

Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage

Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB

In-depth experience and solutioning capabilities using Scoped Application

Preferred technical and professional experience

Expertise in ServiceNow ITSM product

Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server

Should have CSA, CAD and CIS-ITSM Certifications

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Application Consultant-ServiceNow