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0 years

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Hyderabad, Telangana, India

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At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Role Overview The Mobile Application Support Analyst is responsible for monitoring, troubleshooting, and optimizing mobile applications developed using Ionic (Hybrid/Cross-platform) and Swift (iOS) . This role involves incident resolution, API troubleshooting, crash analysis, performance tuning, and security monitoring . The analyst will work in an Agile, DevOps-driven environment , supporting legacy modernization, stabilization, enhancements, and performance improvements for mission-critical Freight, Rail, and Logistics applications. Required Technical Skills 🔹 Mobile Platforms: iOS (Swift), Hybrid (Ionic, Capacitor, Cordova) 🔹 Backend & API Support: RESTful APIs, GraphQL, OAuth2, JWT, Firebase Authentication 🔹 Database: SQLite, Firebase Realtime Database, Core Data, NoSQL (MongoDB) 🔹 CI/CD Tools: Jenkins, Fastlane, GitHub Actions, GitLab CI/CD, Azure DevOps 🔹 Monitoring & Debugging: Firebase Crashlytics, Xcode Instruments, AppDynamics, Splunk, ELK Stack 🔹 Security & Compliance: GDPR, HIPAA, SOC 2, SSL/TLS, OAuth2, Biometric Authentication 🔹 Cloud Services: AWS Amplify, Azure Mobile Apps, Firebase, Google Cloud Functions Key Responsibilities 1️ ⃣ Mobile App Incident Management & Troubleshooting ✅ Provide Level 2/3 support for mobile applications, resolving crashes, UI/UX issues, and API failures. ✅ Diagnose application crashes, performance bottlenecks, and memory leaks in Ionic and Swift-based apps. ✅ Monitor logs and errors using Firebase Crashlytics, Sentry, AppDynamics, and New Relic. ✅ Work with ITIL-based Change, Incident, and Problem Management processes (JIRA, ServiceNow, BMC Remedy). ✅ Perform Root Cause Analysis (RCA) for recurring issues and implement permanent fixes. 2️ ⃣ API & Backend Integration Support ✅ Troubleshoot RESTful and GraphQL API failures, ensuring smooth backend integration. ✅ Work on API authentication mechanisms such as OAuth, JWT, Firebase Authentication, Apple Sign-In. ✅ Debug network issues using Charles Proxy, Postman, and API Gateway Logs (AWS, Azure API Gateway, Kong, Apigee). 3️ ⃣ Mobile Performance Monitoring & Optimization ✅ Optimize CPU, memory, and battery consumption for mobile applications. ✅ Reduce app startup time, optimize rendering performance, and improve caching strategies. ✅ Work with profiling tools (Xcode Instruments, Chrome DevTools, Lighthouse) to analyze and optimize performance. ✅ Debug and fix slow response times, frozen screens, and UI glitches. 4️ ⃣ Crash Analysis & Log Monitoring ✅ Investigate application crashes using Firebase Crashlytics, Xcode Debugger, and Ionic Capacitor Logs. ✅ Monitor mobile app logs using Splunk, ELK Stack, or Azure Monitor. ✅ Handle failed transactions, missing push notifications, and data sync issues. 5️ ⃣ Security & Compliance Management ✅ Ensure mobile apps comply with GDPR, HIPAA, SOC 2, ISO 27001 security standards. ✅ Implement security best practices like SSL pinning, secure API calls, and biometric authentication (Face ID, Touch ID). ✅ Monitor user access and role-based authentication (RBAC, SAML, OAuth2, Firebase Auth, Azure AD). 6️ ⃣ CI/CD & Deployment Support ✅ Support CI/CD pipelines for mobile apps using Fastlane, Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps. ✅ Assist in managing App Store (iOS) and Google Play Store releases, including TestFlight testing and Firebase App Distribution. ✅ Debug and resolve failed builds, rejected submissions, and signing certificate issues. 7️ ⃣ Cloud & Push Notification Support ✅ Troubleshoot push notification failures using APNs (Apple Push Notification Service) and Firebase Cloud Messaging (FCM). ✅ Support cloud-based mobile services such as AWS Amplify, Azure Mobile Apps, Google Firebase. ✅ Handle real-time messaging issues, data synchronization problems, and offline mode inconsistencies. 8️ ⃣ Collaboration & Documentation ✅ Work in an Agile (Scrum/Kanban) environment to provide continuous support and improvements. ✅ Maintain troubleshooting guides, issue logs, and SOPs for mobile application support. 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7.0 years

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Bengaluru, Karnataka, India

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Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back. Role Summary. Splunk AppDynamics, a leader in observability solutions for both cloud and on-premises environments, empowers customers with end-to-end visibility across their entire application ecosystems, cloud, on-premises, or hybrid. Our team is dedicated to developing, maintaining, and supporting SaaS and on-premises offerings within the observability product suite. We're looking for a Senior Software Engineer to build upon our application and data platform as we continue to innovate on application observability. We move fast and iterate quickly. We are passionate about solving customers’ problems. We have ambitious goals to build best-of-its-kind products. You will help the team win in a fast-growing market. If you are passionate about innovation and embrace the challenge of working on highly scalable systems that handle large volumes of data, this position is for you. What you'll get to do Design and build highly scalable solutions Work with a team of exceptionally capable and dedicated peers, all the way from engineering to product management and customer support Work in an open environment, work together to get things done and adapt to the team's changing needs Leverage technologies including Kafka, ElasticSearch, Docker, and Kubernetes across different cloud environments like AWS and Azure Must-have Qualifications 7+ years of full-stack developer experience in designing and developing highly scalable, distributed applications, products, and services. Strong proficiency in Java programming language. Experience in developing user facing features with Angular/ React Strong proficiency in data structures, algorithms, threads, concurrent programming Extensive knowledge of SQL and at least one relational database engine MySQL. Hands on experience in RDS or NoSQL (Dynamo, MongoDB, Coachbase) is a big plus Understanding of microservices design with expertise in Dockers and Kubernetes. Strong communication skills, both verbal and written. Ability to multi-task and adapt quickly to changing requirements, scope, and priorities Nice-to-have Qualifications We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you. Knowledge about other programming languages like Python, C++, JavaScript, Added advantage of having an experience in working on Cloud Observability Space. Splunk is an Equal Opportunity Employer At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Show more Show less

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1.0 - 5.0 years

0 Lacs

Hyderābād

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Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer In this role, you will: Develop world-class high-quality Restful APIs in Springboot and Kong. Own API delivery end-to-end i.e. design, build, test, deployment, and production support. Understand API consumer requirements and provide the best fitment out of the shelf APIs Guide and support the consumer about best consumption practices till production deployment Deploy APIs onto on-prem/Cloud platforms such that no disruption to existing API consumers. Collaborate with consumers and backend teams to build and review API specs. Implement the latest Engineering standards in all new workload and avoid technical debt Be an innovation Engineer by doing continuous improvement in API life cycle including automation and learning. Perform peer review and guide junior team members. Analyse technical issues and provide solutions with effective use of existing techniques and/or tools. Actively participate in critical production incidents triage as Level2 Engineer Requirements To be successful in this role, you should meet the following requirements: Experience on JAVA, J2EE and Spring Boot APIs is a must. Strong analytical and problem-solving capabilities is a must. Self-motivated and ability work independently is a must. Experience of 1-5 years in IT industry is desirable Experience on API Security & Swagger OAS is desirable Experience on Docker & Kubernetes is desirable Experience in tools like Git, Maven, Jenkins, Splunk, AppDynamics is desirable. Strong communication skill is desirable. Basic knowledge of Agile (scrum methodologies) and JIRA is desirable. Knowledge of any cloud technologies (AWS/GCP/Azure) is desirable. Strong knowledge of Java and Springboot Strong analytical and reasoning skills Great Hunger for learning new technologies and tools Strong urge to challenge status quo Good TO have - Exposure to AI/ML and its usage in banking Exposure to Python, Kotlin You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

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4.0 - 7.0 years

4 - 8 Lacs

Bengaluru

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Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things. Job Title: Platform Engineer Location: Bangalore Business & Team: Retail Technology (RT) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps. You will be working as a part of Retail Technology to achieve their strategic objectives through planning, prioritising, delivering and supporting projects and initiatives. Your team’s success will be realised through partnering with business and IT teams across both business domain and Technology to deliver beautiful experiences and exceptional capabilities to our branch applications Our solutions are relied upon and trusted by millions of Australian’s everyday so we put a great deal of emphasis on reliability, performance, security and ease of use. Impact & contribution: Utilise advanced expertise and a broad range of concepts, technology and domain knowledge to develop and deliver world class Systems to meet business needs. You will contribute to the financial well-being of our customers by ensuring that our team builds the best solutions possible using modern development practices that ensure both functional and non-functional needs are met. If you have a history of building a culture of empowerment and know what it takes to be a force multiplier within a large organisation then you’re the kind of person we are looking for. Roles & Responsibilities: Follow release and change processes in the compilation and distribution of software builds and releases to development and test environments, as well as system updates into production Setup and troubleshoot complex deployment and environment issues. Act as the custodian for Build and Deployment assets for own platform and be responsible for them through all environments Ensure that servers/applications are healthy. e,g, free of vulnerabilities, having the right certificates in place etc. Engage with project teams to govern implementation and adoption. Play a mentoring role in providing design and technical assistance to other members of the team. Analyse systems and applications and provide recommendations for design, enhancement and development, and play an active part in their execution . Essential Skills:- Experience: 4 to 7 years of industry experience in Dev Ops Support. Monitoring large scale IDP implementations aligning to Non-functional requirements. Operating Systems: Windows (must have) and Linux (good to have). Monitoring Tools: Splunk, AppDynamics Scripting Languages: Powershell. CI/CD Tools: GitHub, TeamCity or Jenkins, Octopus, Ansible (good to have). Docker knowledge. Programming skills: Knowledge of .NET stack is quite handy. Cloud: Knowledge of Cloud concepts, especially AWS pipelines. Other Skills: System and server administration, IIS concepts, Networking knowledge of concepts like proxies, firewalls, load balancers etc. Soft skills: Excellent communication, problem-solving and troubleshooting skills. Understanding of SDLC and change management processes. Others: Data Analytics, Reporting and Dashboards tools such as data dog, Education Qualification :- A Bachelor's or Master's degree in Engineering, specializing in Computer Science, Information Technology or relevant qualifications. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 29/06/2025

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12.0 years

0 Lacs

Bengaluru

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Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things. Job Title: Engineering Manager Location: Bangalore Business & Team: The role sits within the Bankwest Technology division. Bankwest is a subsidiary of The Commonwealth Bank, and the Bankwest Technology division (BWT) is accountable for maintaining system resilience and supporting the delivery of our bold technology strategy at pace and scale. Bankwest Technology consists of Platforms and Chapters underpinned by areas of expertise that manage Bankwest technology, applications and systems to support the Bankwest business. Bankwest Technology is located primarily in Bankwest Place in Perth, WA and has a total approx. 650 employees. Bankwest Technology is made up of the following areas of expertise: Technology Programs Engineering and Automation Strategy & Agility GTS Technology Platforms and Service Management Chief Technology Office Risk and Control Advisory and Delivery Impact & contribution: As an Engineering Manager you are: Empathetic and self-aware. You think and care deeply about how you might interact with your team, stakeholders and customers. A Mentor, harboring a passion to nurture, grow and influence those around you to think differently and always maintain a growth mindset. Innovative. You continually seek to improve the status quo for our customers. You inspire your team to do the same and remain resilient through change. Promoting quality and delivering at pace through the maximization of automation is one of the key focus areas of the role. Ownership, you take responsibility for the software design, engineering processes and quality standards of yours as well as your team members as you work in a collaborative environment. Roles & responsibilities: As an Engineering Manager, you Build, lead and inspire an engaged team of Engineers. Empower team to manage their work appropriately, respond to queries, address impediments and problem solve technical issues. Provide effective coaching to Engineers and establish mechanisms for peer-to-peer learning and mentoring. Understand how to foster and lead diverse teams and demonstrate commitment to doing so. Role model a culture of engineering empowerment, autonomy, psychological safety and constructive challenge. Understand unique skill sets of team members, providing personalized feedback and guidance. Communicate to senior management and key stakeholders to ensure clear path to execution. Communicate Engineering Practice standards and consistent ways of working across the domain and CBA that align to industry standards. Allocate time for code review, refactoring and tech debt elimination over feature delivery. Essential Skills:- Minimum 12+ years of experience with expert level knowledge, working with the following languages Java (Spring preferred) or .NET Technologies Front End Web Development (Angular preferred - only for Full stack) IDEs (Visual Studio Code & lntelliJ) Node and NPM (only for Full stack) Automated Testing frameworks such as JUnit, Selenium, Jest, Cypress Source Control systems such as Git Build & Deployment tools such as TeamCity, Octopus Deploy Monitoring tools such as Splunk, AppDynamics, Checkmarx REST and API Development Cl/CD and DevOps TDD and BOD Micro-services Architecture Secure Coding Practices Educational Qualification: Bachelor’s degree or master’s degree in engineering in Computer Science/Information Technology. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 26/06/2025

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0 years

9 Lacs

Bengaluru

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Associate - Production Support Engineer Job ID: R0388741 Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2025-06-12 Location: Bangalore Position Overview Job Title: Associate - Production Support Engineer Location: Bangalore, India Role Description You will be operating within Corporate Bank Production as an Associate, Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the BAU support queries from business are handled on priority and within agreed SLA and also to ensure all application stability issues are well taken care off. Support the resolution of incidents and problems within the team. Assist with the resolution of complex incidents. Ensure that the right problem-solving techniques and processes are applied Embrace a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Be responsible for your own engineering delivery plus, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Update the RUN Book and KEDB as & when required Participate in all BCP and component failure tests based on the run books Understand flow of data through the application infrastructure. It is critical to understand the dataflow to best provide operational support Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of the run book. Drive knowledge management across the supported applications and ensure full compliance Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your skills and experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Technologies/Frameworks: Unix, Shell Scripting and/or Python SQL Stack Oracle 12c/19c - for pl/sql, familiarity with OEM tooling to review AWR reports and parameters ITIL v3 Certified (must) Control-M, CRON scheduling MQ- DBUS, IBM JAVA 8/OpenJDK 11 (at least) - for debugging Familiarity with Spring Boot framework Data Streaming – Kafka (Experience with Confluent flavor a plus) and ZooKeeper Hadoop framework Configuration Mgmt Tooling: Ansible Operating System/Platform: RHEL 7.x (preferred), RHEL6.x OpenShift (as we move towards Cloud computing and the fact that Fabric is dependent on OpenShift) CI/CD: Jenkins (preferred) APM Tooling: either or one of Splunk AppDynamics Geneos NewRelic Other platforms: Scheduling – Ctrl-M is a plus, Autosys, etc Search – Elastic Search and/or Solr+ is a plus Methodology: Micro-services architecture SDLC Agile Fundamental Network topology – TCP, LAN, VPN, GSLB, GTM, etc Familiarity with TDD and/or BDD Distributed systems Experience on cloud platforms such as Azure, GCP is a plus Familiarity with containerization/Kubernetes Tools: ServiceNow Jira Confluence BitBucket and/or GIT IntelliJ SQL Plus Familiarity with simple Unix Tooling – putty, mPutty, exceed (PL/)SQL Developer Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in Follow the Sun model, virtual teams and in matrix structure Service Operations experience within a global operations context 6-9 yrs experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains Good analytical, troubleshooting and problem-solving skills Working knowledge of incident tracking tools (i.e., Remedy, Heat etc.) How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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3.0 years

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Bengaluru, Karnataka, India

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Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Asset & Wealth Management, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience in Java / J2EE, React, Angular, Javascript, HTML, Oracle. Spring Framework - Spring Boot , Spring Cloud, Spring Security, Spring JPA Hibernate Agile software development methodology and tools. Experience in development tools such as IntelliJ IDEA, Maven, BitBucket/Git. Testing frameworks like JUnit and Mockito. Experience in automated testing - Test Driven Development (TDD), Acceptance TDD (Cucumber/FitNesse). Experience in Micro Services Architecture, in Cloud/Container. Domain Driven Design knowledge. Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Debugging, profiling and tuning applications’ performance (JVisualVM). Knowledge on Application monitoring tools like AppDynamics. Knowledge on Kubernetes Platform or similar. Auto-deployment tools and Continuous Integration Tools (Jenkins) Knowledge on software security vulnerabilities ABOUT US Show more Show less

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5.0 years

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Thiruvananthapuram, Kerala, India

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We’re Hiring at Claidroid Technologies Pvt. Ltd. — Join Our Innovation-Driven Team! Position: Software Developer – ART Applications Location: Trivandrum Engagement: Full-time Experience Level: 5+ Years Why Claidroid? At Claidroid Technologies , we partner with global enterprises to deliver transformative IT solutions that combine agility, automation, and security. Now, we’re looking for passionate technologists who are ready to lead, innovate, and transform enterprise IT services in a global context. Role Overview As a Software Developer – ART Applications, you’ll be at the intersection of technology and service excellence. You will play a key role in: Service Integration : Convert business needs into technical blueprints and scalable service architectures. Service Delivery : Ensure uptime, performance, and satisfaction via robust ITSM practices (ServiceNow, SLAs, RCA). Financial Management : Support forecasting, cost recovery, and optimization for service sustainability. Compliance & Risk : Align with global frameworks like ISO 27001, GDPR, and ensure robust DR/security practices. Stakeholder Engagement : Communicate effectively across teams, vendors, and senior leadership. Key Skills & Requirements Deep experience in IT Service Delivery and operations (5+ years) Proficiency with ServiceNow, Jira, Dynatrace, AppDynamics, Power BI, Tableau Cloud expertise: Azure / AWS Strong grounding in ITIL v4 and Agile service environments Financial understanding: budgeting, cost modeling, and P&L awareness Exceptional communication, stakeholder management, and leadership skills Bachelor’s in IT, Engineering, or related fields What You’ll Love About Working With Us Opportunity to work on international service management standards A flat hierarchy that values ideas, ownership, and accountability Exposure to global teams, projects, and next-gen enterprise systems A chance to contribute to impact-driven technologies across sectors Ready to Join? If you're an innovative thinker ready to take on challenging, meaningful work— we want to hear from you! Apply now and be part of a company where your ideas truly matter. Claidroid Technologies — Where Ideas Take Flight and Technology Leads the Way. Show more Show less

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0 years

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Chennai, Tamil Nadu, India

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About Client: Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media. Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia. Job Title :Performance Tester Key Skills :AWS,Jmeter,AppDynamics, New Relic, Splunk, DataDog Job Locations :Chennai,Pune Experience : 65-7 Education Qualification : Any Graduation. Work Mode : Hybrid. Employment Type : Contract. Notice Period : Immediate Job Description: Experience, Skills and Qualifications: • Performance Engineering, testing and tuning cloud hosted digital platforms (e.g. AWS) • Working knowledge (preferably with an AWS Solutions Architect certification) on Cloud Platforms like AWS and AWS Key Services and DevOps tools like CloudFormation, Teraform • Performance engineering and testing of web Apps (Linux) Performance testing and tuning web-based applications • Performance engineering toolsets such as JMeter, Microfocus Performance Center, BrowserStack, Taurus, Lighthouse, • Monitoring/logging tools (such as AppDynamics, New Relic, Splunk, DataDog) • Windows / UNIX / Linux / Web / Database / Network performance monitors to diagnose performance issues along with JVM tuning and Heap analysing skills • Docker, Kubernetes and Cloud-native development and container orchestration frameworks, Kubernetes clusters, pods & nodes, vertical/horizontal pod autoscaling concepts, High availability • Performance Testing and Engineering activity planning, estimating, designing, executing and analysing output from performance tests • Working in an agile environment, "DevOps" team or a similar multi-skilled team in a technically demanding function • Jenkins and CI-CD Pipelines including Pipeline scripting • Chaos engineering using tools like Chaos toolkit, AWS Fault Injection Simulator, Gremlin etc. • Programming and scripting language skills in Java, Shell, Scala, Groovy, Python and knowledge of security mechanisms such as OAuth etc. • Tools like GitHub, Jira & Confluence • Assisting with Resiliency Production support teams and Performance Incident Root Cause Analysis • Ability to prioritize work effectively and deliver within agreed service levels in a diverse and ever-changing environment • High levels of judgment and decision making, being able to rationalize and present the background and reasoning for direction taken • Strong stakeholder management and excellent communication skills. • Extensive knowledge of risk management and mitigation • Strong analytical and problem-solving skills Show more Show less

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3.0 years

0 Lacs

India

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Construction is the 2nd largest industry in the world (4x the size of SaaS!). But unlike software (with observability platforms such as AppDynamics and Datadog), construction teams lack automated feedback loops to help projects stay on schedule and on budget. Without this observability, construction wastes a whopping $3T per year because glitches aren’t detected fast enough to recover. Doxel AI exists to bring computer vision to construction, so the industry can deliver what society needs to thrive. From hospitals to data centers, from foreman to VPs of construction, teams use Doxel to make better decisions everyday. In fact, Doxel has contributed to the construction of the facilities that provide many of the products and services you use everyday. We have LLM-driven automation, classic computer vision, deep learning ML object detection, a low-latency 3D three.js web app, and a complex data pipeline powering it all in the background. We’re building out new workflows, analytics dashboards, and forecasting engines. Join us in bringing AI to construction! We're at an exciting stage of scale as we build upon our growing market momentum. Our software is trusted by Shell Oil, Genentech, HCA healthcare, Kaiser, Turner, Layton and several others. Join us in bringing AI to construction! The Role As a Navisworks Engineer, your mission is to revolutionize construction job sites by creating powerful tools within Navisworks that capture, process, and visualize project data for doxel customers. You will collaborate with VDC engineers, Product, Design, Backend, CV/ML teams to deliver seamless, responsive, and visually compelling user experiences. Your work will directly influence how foremen, project managers, and executives make mission-critical decisions on job sites worldwide. What You’ll Do Develop and maintain AEC plugins using .NET (C#) and other relevant technologies to enhance construction workflows Design and implement robust Windows-based applications that integrate with Doxel’s backend APIs and data pipelines Collaborate closely with Product Managers, Designers, and Backend Engineers, VDC engineers and operations to deliver seamless end-to-end solutions Optimize Navisworks plugin performance for handling large, complex 3D models efficiently Ensure robust testing, monitoring, and debugging practices to maintain high software quality Stay up to date with Navisworks API updates and best practices for plugin development Mentor engineers and promote best practices in Windows and plugin development What You’ll Bring To The Team 3+ years of professional experience in software development with expertise in Navisworks plugin development Strong C#/.NET programming skills with experience in Navisworks API and Windows application development Experience with Autodesk Forge, Revit API, or BIM data integration is a plus Strong understanding of 3D model visualization, performance optimization, and state management Experience with RESTful APIs, database integrations, and modern software development practices Proficiency in debugging, profiling, and optimizing Windows-based applications Experience with CI/CD pipelines, automated testing, and deployment Independent, strong problem-solving and Soft skills with the ability to debug and fix issues efficiently Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field Doxel also provides comprehensive health/dental/vision benefits for employees and their families, an Unlimited PTO policy, and a flexible work environment among other benefits. Doxel is an equal opportunity employer and actively seeks diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less

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8.0 years

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Chennai, Tamil Nadu, India

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Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page. Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain. Job Summary Fiche de poste : This position provides mentorship and expertise in technologies and processes for Information Services Management (ISM) and Quality Assurance (QA). He/She maintains an awareness of emerging technologies to ensure a competitive advantage. This position automates test scenarios and expected outcomes. He/She provides expertise for UPS key business functions and supporting technologies. This position applies a comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections. This position conducts comprehensive testing and risk-based assessments of the testing objects. He/She uses source documentation as input and contributes to the planning and implementation of testing activities. This position leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders. He/She creates and selects tools and methodologies for review and approval by management. Responsibilities Minimum 8 Years of Relevant Experience in IT Test Automation. Must be able to perform backend testing by executing SQL queries. Expertise in APIs & Web Services testing Hands-on experience in Selenium,TestNG and Cucumber frameworks Good in test execution reporting skills Expertise in Test Cases Design and Test Data management Expertise in tools like PostMan, SOAP UI, WinSCP, Oracle, Jenkins, GitHub and AppDynamics. Should be well versed with Agile testing and Continuous Testing Experience with Test Management tools Knowledge on AZURE DEVOPS Understanding of SAFe Agile methodologies Should be solution-oriented and have problem solving aptitude Should have excellent communication and presentation skills Knowledge on Logistics domain will be an advantage Good to have Performance Testing experience. Knowledge on JMeter / Performance center will be an advantage. Any certifications in test automation Qualifications Bachelor's Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field - Preferred Experience with both web and client/server based testing Type De Contrat en CDI Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés. Show more Show less

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5.0 years

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Chennai, Tamil Nadu, India

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Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Summary This position provides mentorship and expertise in technologies and processes for Information Services Management (ISM) and Quality Assurance (QA). He/She maintains an awareness of emerging technologies to ensure a competitive advantage. This position automates test scenarios and expected outcomes. He/She provides expertise for UPS key business functions and supporting technologies. This position applies a comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections. This position conducts comprehensive testing and risk-based assessments of the testing objects. He/She uses source documentation as input and contributes to the planning and implementation of testing activities. This position leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders. He/She creates and selects tools and methodologies for review and approval by management. Responsibilities Minimum 5 Years of Relevant Experience in IT Test Automation. Must be able to perform backend testing by executing SQL queries. Expertise in APIs & Web Services testing Hands-on experience in Selenium,TestNG and Cucumber frameworks Good in test execution reporting skills Expertise in Test Cases Design and Test Data management Expertise in tools like PostMan, SOAP UI, WinSCP, Oracle, Jenkins, GitHub and AppDynamics. Should be well versed with Agile testing and Continuous Testing Experience with Test Management tools Knowledge on AZURE DEVOPS Understanding of SAFe Agile methodologies Should be solution-oriented and have problem solving aptitude Should have excellent communication and presentation skills Knowledge on Logistics domain will be an advantage Good to have Performance Testing experience. Knowledge on JMeter / Performance center will be an advantage. Any certifications in test automation Qualifications Bachelor's Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field - Preferred Experience with both web and client/server based testing Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

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5.0 years

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Chennai, Tamil Nadu, India

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Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page. Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain. Job Summary Fiche de poste : This position provides mentorship and expertise in technologies and processes for Information Services Management (ISM) and Quality Assurance (QA). He/She maintains an awareness of emerging technologies to ensure a competitive advantage. This position automates test scenarios and expected outcomes. He/She provides expertise for UPS key business functions and supporting technologies. This position applies a comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections. This position conducts comprehensive testing and risk-based assessments of the testing objects. He/She uses source documentation as input and contributes to the planning and implementation of testing activities. This position leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders. He/She creates and selects tools and methodologies for review and approval by management. Responsibilities Minimum 5 Years of Relevant Experience in IT Test Automation. Must be able to perform backend testing by executing SQL queries. Expertise in APIs & Web Services testing Hands-on experience in Selenium,TestNG and Cucumber frameworks Good in test execution reporting skills Expertise in Test Cases Design and Test Data management Expertise in tools like PostMan, SOAP UI, WinSCP, Oracle, Jenkins, GitHub and AppDynamics. Should be well versed with Agile testing and Continuous Testing Experience with Test Management tools Knowledge on AZURE DEVOPS Understanding of SAFe Agile methodologies Should be solution-oriented and have problem solving aptitude Should have excellent communication and presentation skills Knowledge on Logistics domain will be an advantage Good to have Performance Testing experience. Knowledge on JMeter / Performance center will be an advantage. Any certifications in test automation Qualifications Bachelor's Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field - Preferred Experience with both web and client/server based testing Type De Contrat en CDI Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés. Show more Show less

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8.0 years

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Chennai, Tamil Nadu, India

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Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Summary This position provides mentorship and expertise in technologies and processes for Information Services Management (ISM) and Quality Assurance (QA). He/She maintains an awareness of emerging technologies to ensure a competitive advantage. This position automates test scenarios and expected outcomes. He/She provides expertise for UPS key business functions and supporting technologies. This position applies a comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections. This position conducts comprehensive testing and risk-based assessments of the testing objects. He/She uses source documentation as input and contributes to the planning and implementation of testing activities. This position leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders. He/She creates and selects tools and methodologies for review and approval by management. Responsibilities Minimum 8 Years of Relevant Experience in IT Test Automation. Must be able to perform backend testing by executing SQL queries. Expertise in APIs & Web Services testing Hands-on experience in Selenium,TestNG and Cucumber frameworks Good in test execution reporting skills Expertise in Test Cases Design and Test Data management Expertise in tools like PostMan, SOAP UI, WinSCP, Oracle, Jenkins, GitHub and AppDynamics. Should be well versed with Agile testing and Continuous Testing Experience with Test Management tools Knowledge on AZURE DEVOPS Understanding of SAFe Agile methodologies Should be solution-oriented and have problem solving aptitude Should have excellent communication and presentation skills Knowledge on Logistics domain will be an advantage Good to have Performance Testing experience. Knowledge on JMeter / Performance center will be an advantage. Any certifications in test automation Qualifications Bachelor's Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field - Preferred Experience with both web and client/server based testing Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

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6.0 years

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Hyderabad, Telangana, India

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Description PRIMARY OBJECTIVE OF POSITION: The QA Performance Engineer provides value to the organization by adding performance testing as a new capability within the eCommerce agile Product Team. They will be responsible for establishing the performance testing capability by identifying and implementing the tools, processes, and standards for performance testing.Additionally, they will be responsible to monitor key performance indicators like Google’s Core Web Metrics to help the team prioritize performance issues. Major Areas Of Accountability Establish the performance/load testing capability within the organization. Combine established software automated performance testing strategies with emerging technology trends. Perform load, volume, stress, and scalability testing of each application and analyze performance test results. Analyze, design, and develop performance scripts to ensure the delivery of quality software applications. Prioritize creation of test cases for performance based on risk and ROI. Participate in manual testing activities as needed. Perform performance test executions. Verify and validate functionality by evaluating software against system requirements. Identify and document defects using reproducible test cases. Participate in the creation, maintenance and management of automated test scripts and test execution. Adhere to QA standards, automation standards, and industry best practices in the development and maintenance of automated test scripts. Write and maintain comprehensive test plans and reports. Communicate critical issues and status updates with stakeholders in a timely and proactive manner. Builds and maintains relationships cross-functionally to stay current with the needs and operations of the business functional areas supported. Keeps manager informed of important developments, potential problems, and related information necessary for effective management.Coordinates and communicates plans and activities with others, as appropriate to ensure a coordinated work effort and team approach. Performs related work as apparent or assigned. Excellent written and verbal communication skills in working with technical and non-technical people. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s degree in Computer Science, Engineering, related discipline, or related experience. At least 6 years of experience working with automation testing including UI automation and Performance testing tools on web-based applications. At least 4 years of experience working with web site performance testing required. Experience in performance analysis such as Database tuning and UI tuning. Expertise in debugging performance related issues and bottlenecks using a combination of log analysis, code analysis and tools like JMeter are key success factors required. Strong hardware and software debugging skills, such as understanding concepts related to caching, rate limiting, memory utilization, GC, CPU cycles, network throughput. Strong programming experience with OOO programming language such as Java or any common scripting language. Experience in root cause analysis of performance issues using diagnostic tools like Jprofiler or JProbe. Experience using any leading monitoring tools like AppDynamics, Dynatrace, JVisualVM, Splunk, etc., A strong working knowledge of HTTP/HTTPS protocols. Knowledge on API/Webservices Testing (SOAP, REST, FTP, JSON or similar). Knowledge on operating system concepts and how they relate back to applications, containers, and Kubernetes. Experience with Enterprise Java Applications and new data transformation technologies. Ability to work independently on a given task with little to minimum assistance and within the framework of a team. Knowledge of the principles, practices and processes of quality assurance testing and the ability to apply knowledge and skills to a range of professional assignments. Ability to communicate effectively, both orally and in writing, with a wide variety of company personnel. Demonstrates Northern Tool + Equipment’s 12 Core Competencies. Show more Show less

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1.0 - 5.0 years

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Hyderabad, Telangana, India

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Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer In this role, you will: Develop world-class high-quality Restful APIs in Springboot and Kong. Own API delivery end-to-end i.e. design, build, test, deployment, and production support. Understand API consumer requirements and provide the best fitment out of the shelf APIs Guide and support the consumer about best consumption practices till production deployment Deploy APIs onto on-prem/Cloud platforms such that no disruption to existing API consumers. Collaborate with consumers and backend teams to build and review API specs. Implement the latest Engineering standards in all new workload and avoid technical debt Be an innovation Engineer by doing continuous improvement in API life cycle including automation and learning. Perform peer review and guide junior team members. Analyse technical issues and provide solutions with effective use of existing techniques and/or tools. Actively participate in critical production incidents triage as Level2 Engineer Requirements To be successful in this role, you should meet the following requirements: Experience on JAVA, J2EE and Spring Boot APIs is a must. Strong analytical and problem-solving capabilities is a must. Self-motivated and ability work independently is a must. Experience of 1-5 years in IT industry is desirable Experience on API Security & Swagger OAS is desirable Experience on Docker & Kubernetes is desirable Experience in tools like Git, Maven, Jenkins, Splunk, AppDynamics is desirable. Strong communication skill is desirable. Basic knowledge of Agile (scrum methodologies) and JIRA is desirable. Knowledge of any cloud technologies (AWS/GCP/Azure) is desirable. Strong knowledge of Java and Springboot Strong analytical and reasoning skills Great Hunger for learning new technologies and tools Strong urge to challenge status quo Good TO have - Exposure to AI/ML and its usage in banking Exposure to Python, Kotlin You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less

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5.0 - 10.0 years

7 - 12 Lacs

Gurugram

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About NCR NCR Corporation (NYSENCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. About the job About NCR NCR Atleos Corporation (NYSENCR) is a leader in transforming, connecting and running technology platforms for self-directed banking. NCR Atleos is headquartered in Atlanta, Ga., with 21,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.The NCR Atleos Lead Developer Monitoring and Scheduling tools is responsible for maintaining the core set of tools which monitoring, maintain and schedule job for the infrastructure and applications. The person will need to work across the NCR Atleos I&T application teams and across the Datacenter infrastructure teams to manage changes to the various tools. The person will need to ensure tools are maintained on a support release, are patch properly and new capabilities are deployed timely. Essential Functions, Responsibilities & Tasks may include: Managing the day-to-day execution of Monitoring and Scheduling tools Partner across the organization to drive enhancements via user stories Provide on process compliance metrics on tools for SW audits Establish Roadmap of opportunities for next 24 months Qualifications BA/BS degree or equivalent work experience 5 years of experience with various infrastructure tools 5 years of corporate work experience 2 years experience using AppDynamics 1 year experience using BMC Control_M scheduling tool Demonstrate ability to partner affectively across a large Enterprise organization Demonstrated ability to document processes, knowledge articles, training materials and train others Demonstrated ability to support and troubleshoot complex issues EEO Statement Integrated into our shared values is NCRs commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agenciesNCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes. EEO Statement Integrated into our shared values is NCRs commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agenciesNCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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8.0 years

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Itanagar, Arunachal Pradesh, India

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Title: Senior Cloud Operations Administrator Responsibilities And Deliverables Hands on experience monitoring, managing, and maintaining high availability web systems (Windows and Linux) as a System Administrator Engineer. Follow and champion ITIL Best Practices and Standards. Maintenance of data backups and Disaster Recovery Plans. Good Understanding of networking (VNET, Subnet, private link, VNET peering). Working with Networking, certificates, Oauth, AzureAD, ASE, ASP, AKS, Azure Apps, Load Balancers, Application gateway, Firewall, Load balancer, API Management, SqlServer, Databases on Azure Leverage the use of industry standard tools including: - CloudWatch or New Relic or Log Analytics or Azure Monitor or Application Insights, etc. to ensure that our customers enjoy outstanding service. Implement routine Service Requests, with an expectation that future requests will be automated where possible. Supervise Windows, Network, and Infrastructure trends to ensure that we are ready to scale with encouraged rapid growth. Developing and create scripts for configuration and infrastructure deployment. Strong scripting knowledge required (Bash, PowerShell or Python). Design and deploy CI/CD pipelines (GitHub Actions, Octopus, Ansible, Jenkins, Azure DevOps). Assist the Cloud Support team in escalating issues between company departments Delegate tasks to the Cloud Support team based on need and experience Create infrastructure as code scripts (Terraform, ARM Templates, Cloud Formation, etc.). Become a resource for knowledge of emerging and existing Cloud Technologies with and focus on Azure and AWS. Hands on experience in analyzing Application logs, IIS logs, System logs and security logs using event views and log manager. Handling all activities following secure practices (SSL, Certificates, Key Vault, Secret Variables/Arguments). AWS and Azure are required Organizational Alignment Reports to the Manager, Cloud Support. Builds and manages relationships with multi-functional teams within the organization Technical Proficiencies Proficient in supervising and logging tools such as New Relic or Application Insights or AppDynamics or DataDog Experience with maintenance and administration of Windows, Linux Servers, and Kubernetes. Experience with automation using scripting languages, such as PowerShell, YAML, JSON or similar. Configuration management experience – Ansible, Terraform, Azure Automation Run book or similar. Experience with SQL Server database maintenance and administration (preferred). Experience with Service Now (preferred) Experience 8+ years of experience as a Cloud Operations Administrator Have demonstrated ability supporting and building high availability Windows/Linux servers. Emphasis on supporting the WISA stack (Windows/IIS/SQL Server(MS)/ASP.net) 5+ years of experience working with cloud technologies including Azure, AWS 1+ years of experience working with container technology including docker and Kubernetes Working within Scrum, Kanban, or Lean methodologies Education Bachelor’s Degree or College Diploma in Computer Science, Information Systems, or equivalent experience. Same Posting Description for Internal and External Candidates Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Intelex Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. Bonus or Equity This position is also eligible for bonus as part of the total compensation package. Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. This position is also eligible for bonus as part of the total compensation package. Show more Show less

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8.0 years

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Mumbai Metropolitan Region

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Main Purpose: • Participate in strategic planning discussions with technical and business stakeholders and is the single point of contact delivery partner for single or multiple sub-systems for global techno-functional product owner. • Architect and design solutions and guide the vendor teams to implement the solution as per the architecture and design.• Design, develop and implement components of a work package / project as per requirements, create a fault tolerant code and modify complex systems or develop new sub systems develop comprehensive unit testing cases and plans• Update knowledge assets and guide team to do the same integrate work of developers WITH THE OBJECTIVE OF delivering high quality project deliverables WITHIN THE LIMITS OF delivery timelines, security, quality and performance guidelines• Be hands-on master developer on the system and coach developers of the vendors. Pair program with new developers on an existing system to build their capability.• Help implement a continuous learning culture within the vendor teams to build their capability the sub-system(s) he or she is leading. Knowledge Skills and Abilities, Key Responsibilities: Knowledge, Skills and Abilities Technical Skillsets : Proficiency in React, Java, Spring Boot, and Oracle database. Strong experience in RESTful API design and implementation Expertise in front-end technologies such as HTML, CSS, JavaScript, and TypeScript. Understanding of JMS messaging concepts Should have working experience in Node JS based Web Tooling for bundling and dependency management. Proficient user of IDEs such as VS Code, IntelliJ Proficient user of GIT Good understanding of microservices architecture and containerization Knowledge of Sonar, TeamCity, Maven, JIRA Ability to solve problems in coding, testing and deployment. Experience in Agile development methodologies. Expert level understanding of object-oriented design and development. Experience in troubleshooting complex systems using tools like Splunk, AppDynamics or the likes Experience : Minimum of 8+ years of experience with developing end-to-end complex systems with a multi-national or complex technology driven firm in India. Minimum of 2 years of experience working with outsourced vendor partners is BIG plus. Bachelor’s degree in Engineering or Physics or Mathematics is required. Understanding of Commodities, Logistics, Financing, Accounting or Derivatives is a BIG plus. Competencies : Strong oral and written communications with strong inter-personal skills to collaborate with vendor teams and global IT owners with attention to micro level details. Must be acclimatized working and dealing with client managers / senior management. Strong analytical and problem-solving skills. Strong change management skills, ability to manage several projects simultaneously while working under pressure to meet deadlines. Capable of working in groups as well as independently. Professional management of employee relationships at all levels. Ability to maintain the confidentiality of sensitive information. Team player with an enthusiastic approach to fresh challenges Key Responsibilities: Operate as a delivery partner in the 3-in-box operating model and partner with global techno-functional stakeholders and vendor technical teams to deliver strategic business objectives Own the BAU delivery and product support for assigned applications/systems Design and develop code along with driving vendor teams to deliver end-to-end systems Coach and Mentor the vendor developers for the assigned work stream. Key Relationships and Department Overview: Key Relationships: External: Strategic outsourcing partners. Internal: Technical and Functional partners and stakeholders based in UK, Moscow, Geneva, China etc. Department – TGS Trading IT is responsible for front-to-back delivery of various applications that enable Trafigura’s Oil & Metal’s trading. Show more Show less

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2.0 - 4.0 years

0 Lacs

Hyderabad, Telangana, India

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Job Description for Performance Test Engineer Primary Skill: LoadRunner, JavaScript, Java and performance test scripting with Web Http/Html, Webservices & TruClient protocols. Location: Hyderabad Experience: 2 - 4 years of experience Working Mode: 5 Days Work from office Job Summary: We are currently seeking a Performance test engineer with 2 to 4 years of experience. The successful candidate will be responsible for designing, implementing, and executing performance testing strategies to ensure the reliability, scalability, and responsiveness of our software applications. This role requires strong technical expertise in performance testing methodologies, tools, and best practices, as well as excellent leadership and communication skills Responsibilities: Work on the design, implementation, and execution of performance testing strategies for our software applications. Define performance testing objectives, requirements, and success criteria, and ensure alignment with project goals and objectives. Develop comprehensive performance test plans, test scenarios, and test cases based on project requirements and technical specifications. Design and implement performance test scripts, simulations, and scenarios to simulate realistic user loads and stress conditions. Execute performance tests using Load Runner performance testing tool and frameworks. Monitor and analyze system performance metrics to identify performance bottlenecks, areas for improvement, and potential scalability issues. Collaborate with development teams to identify and implement performance optimizations and enhancements. Conduct performance tuning activities, such as code profiling, database optimization, caching, and resource allocation adjustments. Document performance testing results, findings, and recommendations in clear and concise reports. Communicate performance testing progress, status, and issues to project stakeholders. Stay abreast of industry trends, emerging technologies, and best practices in performance testing. Continuously evaluate and improve performance testing processes, methodologies, and tools to enhance efficiency and effectiveness. Requirements: Bachelor’s degree in computer science, Information Technology, or related field. Strong Scripting knowledge in LoadRunner, with expertise in web (http/html), API, and AJAX TruClient protocols. Strong knowledge in APM Tools like AppDynamics, Splunk, Datadog, DPOD. Strong understanding of performance testing principles, methodologies, and best practices. Hands-on experience with performance testing tools such as LoadRunner. Proficiency in scripting and programming languages such as JavaScript, Java for test automation and performance test scripting Experience in creating the performance scripts, reviewing and updating it Experience in debugging, identifying the root cause of the problem and provide recommendations to improve it Experience with performance monitoring and profiling tools such as Datadog, AppDynamics, or similar. Excellent analytical and problem-solving skills, with the ability to analyze complex systems and identify performance bottlenecks. Strong understanding of P&C insurance, including both Personal Lines and Commercial Lines. Proficiency in Agile methodologies and experience working in Agile environments. Solid knowledge of test management tools such as HP ALM, Jira, ADO, Rally or similar. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Strong analytical and critical thinking skills, with a keen diligence. Experience working in Agile environment following Onsite Offshore mode. Mentor junior performance team members, providing guidance, support, and technical expertise to help them grow and develop in their roles. Desired Skill Set: LoadRunner, JavaScript, Java and performance test scripting with Web Http/Html, Webservices & TruClient protocols. About the Company: ValueMomentum is amongst the fastest growing insurance-focused IT services providers in North America. Leading insurers trust ValueMomentum with their core, digital and data transformation initiatives. Having grown consistently every year by 24%, we have now grown to over 4000 employees. ValueMomentum is committed to integrity and to ensuring that each team and employee is successful. We foster an open work culture where employees' opinions are valued. We believe in teamwork and cultivate a sense of fun, fellowship, and pride among our employees. Benefits: We at ValueMomentum offer you the opportunity to grow by working alongside the experts. Some of the benefits you can avail are: Competitive compensation package comparable to the best in the industry. Career Advancement : Individual Career Development, coaching and mentoring programs for professional and leadership skill development. Comprehensive training and certification programs. Performance Management : Goal Setting, continuous feedback and year-end appraisal. Reward & recognition for the extraordinary performers. Benefits : Comprehensive health benefits, wellness and fitness programs. Paid time off and holidays. Culture : A highly transparent organization with an open-door policy and a vibrant culture If you are interested in the above role, kindly fill in the details below or share your updated resume to Suresh.Tadi@valuemomentum.com Full Name: Overall Experience: Relevant Experience: Notice Period: Current CTC (Cost to Company): Expected CTC: Are you open to working 5 days a week from the office? (Yes/No): Preferred Location (if applicable): Are you currently employed? (Yes/No): Reason for Looking for a Change: Show more Show less

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15.0 years

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Chennai, Tamil Nadu, India

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Job Description At Ford , cybersecurity isn’t just a priority—it’s at the heart of everything we build. We’re on a mission to secure the platforms that move people and data around the world, and we’re looking for a visionary Platform Engineering Manager – Network Security to lead that charge. In this role, you'll spearhead the strategy, design, and global deployment of Ford’s Network Security Visibility Platforms , guiding the integration of next-generation solutions like Cisco NDR , Arista DMF , and Plixer One across our hybrid, multi-cloud infrastructure . You’ll lead a passionate team of engineers in Chennai, India and Dearborn, USA , collaborating across functions with Cyber Defense, SRE, Network Engineering, and Cloud teams . If you're energized by building at scale, committed to innovation, and driven to protect critical digital systems, we invite you to bring your expertise to a team that’s shaping the future of secure mobility. Responsibilities Key Responsibilities Provide end-to-end leadership for Arista DMF, Plixer One ensuring robust network telemetry, flow visibility, and threat detection across global environments. Drive design and implementation of Cisco NDR to enhance visibility into network behavior, lateral movement, and anomaly detection. Develop and execute a forward-looking network visibility and telemetry strategy with comprehensive north-south (ingress/egress) and east-west (lateral) traffic coverage. Integrate NDR and telemetry sources with SIEM systems (e.g., Google SecOps) and downstream SOAR pipelines to support real-time detection, triage, and automated response. Manage traffic sourcing and visibility through: Gigamon for packet capture, brokering, and SSL decryption Arista DMF (DANZ Monitoring Fabric) for scalable traffic aggregation and deep packet insights Cisco Cyber Vision for industrial and OT network security Define and enforce network security policies within Red Hat OpenShift clusters using Red Hat Advanced Cluster Security (ACS) for runtime protection, segmentation, and compliance. Partner with SRE teams to deliver end-to-end observability across digital systems using platforms like Dynatrace, ensuring high availability, performance monitoring, and anomaly detection. Automate platform deployment and operations using Infrastructure as Code (IaC) tools including Terraform, Ansible, and Python. Lead Agile development using tools such as JIRA and Confluence; manage sprint delivery, backlogs, and roadmap milestones. Inspire, coach, and grow a global team of engineers, fostering a culture of collaboration, automation, and continuous improvement. Qualifications Experience Requirements 15+ years of experience in cybersecurity, cloud infrastructure, network security, or platform engineering roles. 10+ years of deep hands-on experience in network visibility and telemetry architecture, with demonstrated success using platforms like Plixer One, Cisco NDR, and Arista DMF. 3+ years of proven expertise in container security on Red Hat OpenShift, including runtime protection, network segmentation, and policy enforcement via ACS. 5+ years of coding and automation experience using Python, shell scripting, or equivalent technologies. Solid experience integrating network visibility platforms with SIEMs, deploying SOAR workflows, and operationalizing visibility tools like Gigamon and Cisco Cyber Vision. Deep understanding of Zero Trust principles, including microsegmentation, encrypted traffic inspection, and secure network architecture. Proficiency in SRE observability tools such as Dynatrace, AppDynamics, or New Relic to ensure proactive monitoring and system health. Strong command of Agile methodologies, backlog management, and DevOps tools including Git and CI/CD pipelines. Hands-on experience supporting hybrid and multi-cloud environments, particularly Azure and/or Google Cloud Platform (GCP). Preferred Certifications CISSP – Certified Information Systems Security Professional CCSP – Certified Cloud Security Professional GCP Professional Cloud Security Engineer Azure Security Engineer Associate Cisco Certified CyberOps Professional Certifications from Arista, Plixer, Gigamon, Red Hat, Dynatrace, or similar vendors are a strong plus Show more Show less

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0 years

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Andhra Pradesh, India

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Expert in performance testing tools: LoadRunner, JMeter, NeoLoad, Gatling, k6, BlazeMeter. 2. Strong scripting and coding skills in Java, Python, JavaScript, Groovy, or Shell. 3. Proficient in protocol-based testing: HTTP/HTTPS, WebSockets, REST/SOAP APIs, MQ, Citrix, SAP GUI. 4. Hands-on experience with APM & monitoring tools: AppDynamics, Dynatrace, Grafana, Prometheus, Splunk, ELK Stack. 5. Experience with CI/CD tools and integration: Jenkins, Git, Maven, Docker, Kubernetes. 6. Deep knowledge of system resource profiling: CPU, memory, disk I/O, network utilization, GC logs. 7. Expertise in analyzing server-side logs, thread dumps, heap dumps for bottleneck identification. 8. Familiarity with cloud platforms: AWS, Azure, GCP and cloud-native performance testing. Experience with database performance testing and optimization: Oracle, MySQL, PostgreSQL, MongoDB. 2. Exposure to microservices and containerized architecture testing. 3. Understanding of security and compliance testing (e.g., OWASP-related performance risks). 4. Knowledge of DevOps and SRE practices. 5. Agile methodology and Test Management tools: JIRA, Confluence, TestRail. Show more Show less

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8.0 years

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Chennai, Tamil Nadu, India

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As a Lead Software Engineer – Performance Engineering , you will drive the strategy, design, and execution of performance engineering initiatives across highly distributed systems. You will lead technical efforts to ensure reliability, scalability, and responsiveness of business-critical applications. This role requires deep technical expertise, hands-on performance testing experience, and the ability to mentor engineers while collaborating cross-functionally with architecture, SRE, and development teams. Responsibilities: Define, implement, and enforce SLAs, SLOs, and performance benchmarks for large-scale systems. Lead performance testing initiatives including load, stress, soak, chaos, and scalability testing. Design and build performance testing frameworks integrated into CI/CD pipelines. Analyze application, infrastructure, and database metrics to identify bottlenecks and recommend optimizations. Collaborate with cross-functional teams to influence system architecture and improve end-to-end performance. Guide the implementation of observability strategies using monitoring and APM tools. Optimize cloud infrastructure (e.g., autoscaling, caching, network tuning) for cost-efficiency and speed. Tune databases and messaging systems (e.g., PostgreSQL, Kafka, Redis) for high throughput and low latency. Mentor engineers and foster a performance-first culture across teams. Lead incident response and postmortem processes related to performance issues. Drive continuous improvement initiatives using data-driven insights and operational feedback. Required Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. 8+ years of experience in software/performance engineering, with 2+ years in a technical leadership role. Expertise in performance testing tools such as JMeter, k6, Gatling, or Locust. Strong knowledge of distributed systems, cloud-native architecture, and microservices. Proficiency in scripting and automation using Python, Go, or Shell. Experience with observability and APM tools (e.g., Datadog, Prometheus, New Relic, AppDynamics). Deep understanding of SQL performance, caching strategies, and tuning for systems like PostgreSQL and Redis. Familiarity with CI/CD pipelines, container orchestration, and IaC tools (e.g., Kubernetes, Terraform). Strong communication skills and experience mentoring and leading technical teams. Ability to work cross-functionally and make informed decisions in high-scale, production environments. Show more Show less

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5.0 years

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Pune, Maharashtra, India

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Job Title: Team Leader – Application Support Desk Department: IT Services / Application Support Location: [Insert Location] Reporting To: IT Service Manager / Head of IT Operations Work Type: Full-time / Rotational Shifts (if applicable) About Company ConneQT is a leader in business process outsourcing, offering a broad portfolio of core enterprise and industry-specific services. The Company’s approach puts process in the forefront, coupling deep process knowledge and insights with targeted analytics and pragmatic reengineering to deliver an integrated solution. Services are seamlessly delivered using the Rightshoring model aided with heavy digital interventions to meet a client’s business objectives and cost reduction strategy. The demand for BPM continues to be driven by the economic need to deliver quality, cost efficient services and the business requirement to remain competitive and innovative. We focus on meeting the individual needs of our clients and delivering measurable service improvement and value. 'Job Summary' We are seeking a dynamic and experienced Team Leader for our Application Support Desk to oversee and coordinate day-to-day support activities, ensuring compliance with IT Service Management (ITSM) best practices. This role will be responsible for managing a team of support analysts, monitoring SLAs, and driving continual service improvement for end-user applications and business-critical systems. Key Responsibilities Team & Operational Management: Lead, mentor, and manage a team of application support analysts to ensure timely and effective resolution of incidents, service requests, and problems. Allocate resources effectively to meet agreed service levels. Conduct regular performance reviews, identify skill gaps, and coordinate training and development. ITSM Compliance & Process Adherence Ensure adherence to ITIL/ITSM processes including Incident, Problem, Change, and Service Request Management. Monitor and manage ticket queues via the ITSM tool, ensuring accurate classification, prioritization, and resolution. Collaborate with the Change Management team to ensure that changes are implemented with minimal risk and impact. Incident & Problem Management Act as the escalation point for high-priority or complex incidents. Oversee root cause analysis for recurring issues and ensure appropriate problem records are created. Ensure proper documentation and knowledge base updates for known issues and solutions. Service Level & Performance Monitoring Track KPIs and SLAs including response time, resolution time, first-call resolution, etc. Generate regular reports and dashboards to communicate performance to stakeholders. Proactively identify trends and recommend improvements to enhance service delivery. Stakeholder Communication Maintain effective communication with internal teams, business users, and third-party vendors. Provide timely updates to users and stakeholders regarding incidents, planned outages, and service changes. Continuous Improvement Drive a culture of Continuous Service Improvement (CSI) within the support team. Propose enhancements to support tools, monitoring systems, and service workflows. Required Qualifications & Skills Bachelor’s degree in Computer Science, Information Technology, or related field. Minimum 5+ years of experience in application support, with at least 2 years in a leadership or supervisory role. Strong understanding of ITIL v3/v4 framework (ITIL certification preferred). Experience with ITSM tools such as ServiceNow, BMC Remedy, Freshservice, or equivalent. Excellent troubleshooting, communication, and interpersonal skills. Ability to manage high-pressure situations and prioritize multiple tasks. Experience in supporting enterprise applications (e.g., ERP, CRM, custom in-house applications). Preferred Skills Knowledge of monitoring tools (e.g., Nagios, Dynatrace, AppDynamics). Exposure to DevOps or Agile environments is a plus. Familiarity with basic database queries, logs analysis, and application architecture. Skills: freshservice,itsm tool,itil,service request management,l1 and l2 support,problem management,interpersonal skills,application support,incident management,change management,bmc remedy,communication,troubleshooting,servicenow Show more Show less

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5.0 - 10.0 years

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Chennai, Tamil Nadu, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY - Consulting - Performance Testing Senior The opportunity As a Performance Test Engineer, you will be accountable & responsible to work as individual contributor as well as manage and mentor performance test team and contribute for team development, practice level development not limiting to project deliverables. The person should be able to handle multiple performance test projects throughout the performance test lifecycle as well work hands on in scripting, test execution and analysis. Able to develop Performance Test framework and work on creating assets and accelerators. The role demands expertise on Performance tools like Microfocus LoadRunner, Apache JMeter and/or Gatling/Neoload. Added advantage to have knowledge on vb scripting and python. Skills And Attributes For Success Work collaboratively with Performance Architects and Engineering organizations in the development of performance testing strategy and Test plans for the projects. Understand Non-Functional Requirements (Performance & Load, response time, SLAs for Application/System Performance/Availability). Work closely with Business Analysis team for reviewing Non-Functional Requirements and provide necessary feedback Performance Framework Design and Implementation Creating, Organizing, and managing Test Performance Resources Design Load Models and Performance Test Scenarios as per the Test Strategy to test Performance Requirements. Identify Test Data needs Build Performance Test scripts & Performance Test Scenarios using Performance Testing tool, HP Load Runner, NeoLoad, Jmeter, WebLoad. SOASTA Identifying Measurement points and Monitors Ensure Performance Test readiness including Test Environment, Test Data, Performance Test & Monitoring tools Run Performance Testing, collect Test results and data (Monitoring data, Application & Server logs etc) Assist in analysis and detection of performance bottlenecks. Analyze the Test Results & data, identify Performance Issues and log them. Liaise with Solution Engineering and System (Platform/ OS & db) Admin for resolution, involve Business Analysis team if required Collaborate with Leads/PMs to define technically feasible WBS on performance activities and be liaison from performance projects. Create Performance Test Report covering current Performance levels, Bottlenecks and recommendations for Performance Optimization/ Improvements. Share with all the necessary stakeholders Perform hardware sizing to fulfil customer volume and scalability requirements would be added advantage. Might require working directly as independent contributor or as Team Player with the customer in resolution of the performance issues in their environment. Providing Performance Test Estimations Organizing, monitoring defect management process Co-coordinating Test team members and Development team in order to resolve the issues Interacting with client-side people to solve issues and update status Able to lead team across geographies Actively take part in providing Performance trainings in the company To qualify for the role, you must have BE/BTech/MCA/M.Sc 5-10 years of Performance consulting experience across multiple platforms and varied domains At least 5 years of experience in any of the Performance tools for scripting, execution and analysis is a must – Microfocus LoadRunner, Apache JMeter, Neoload, Gatling Experience in working with multiple protocols such as Web, WebServices, Truclient, Mobile App, SAP etc. Must have experience in any of the APM tools but not limited to Dynatrace, AppDynamics, Azure Monitor and App Insights etc, AWZ Cloudwatch. Strong experience in C /Python/C#/Java / VB Scripting. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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