733 Appdynamics Jobs

Project Role : Quality Engineering Lead (Test Lead) Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution. Must have skills : Performance Testing Strategy Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Engineering Lead, you will lead a team of quality engineers, guiding them through the complexities of multi-disciplinary team planning and ecosystem integration. Your typical day will involve collaborating with various stakeholders to ensure the delivery of high-quality applications. You will utilize your expertise to develop comprehensive testing strategies, applying quality processes and methodologies to enhance the overall application lifecycle. By focusing on key metrics, you will manage and assess the testing process, ensuring effective test execution and timely defect resolution, ultimately driving quality across the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and continuous improvement within the team.- Mentor junior team members to enhance their skills and performance.- Analyze non-functional requirements and create performance test strategies and plans.- Develop and execute performance, load, stress, spike, and endurance test scripts.- Use tools like JMeter, LoadRunner, Gatling, or NeoLoad to simulate user activity.- Monitor and analyze performance metrics from APM tools (e.g., Dynatrace, AppDynamics, New Relic).- Identify system bottlenecks, root causes, and provide recommendations for performance improvements.- Work closely with development, DevOps, and infrastructure teams to resolve performance issues.- Design performance test data sets and manage performance test environments.- Generate detailed performance test reports and communicate findings to stakeholders.- Automate performance testing as part of CI/CD pipeline using Jenkins, GitLab, or other tools Professional & Technical Skills: - Must To Have Skills: Proficiency in Performance Testing Strategy.- Strong understanding of various performance testing tools and frameworks.- Experience in developing and implementing performance testing plans.- Ability to analyze performance test results and provide actionable insights.- Familiarity with application lifecycle management and quality assurance best practices.- Strong analytical and troubleshooting abilities.- Excellent written and verbal communication skills.- Ability to work independently and take ownership of performance test activities.- Collaborative mindset and ability to work effectively across cross-functional teams.- 6+ years of experience in performance testing.- Strong hands-on experience with tools like:- Apache JMeter- HP LoadRunner / Micro Focus LoadRunner- Gatling, NeoLoad, or K6 (optional but valuable)- Solid understanding of performance testing concepts:response time, throughput, TPS, error rate, etc.- Experience with web protocols (HTTP/HTTPS), REST/SOAP APIs, databases (SQL), and system architecture.- Proficiency in analyzing logs and metrics using APM tools (e.g., Dynatrace, AppDynamics, Splunk, New Relic).- Familiar with performance testing of web, mobile, and API-based applications.- Working knowledge of scripting (Java, Groovy, Python, etc.) for custom test logic.- Basic knowledge of containerization (Docker, Kubernetes) and cloud services (AWS, Azure, GCP) is a plus. Additional Information:- The candidate should have minimum 5 years of experience in Performance Testing Strategy.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

1. Experience in Performance engineering/testing: Experience in executing performance tests to simulate workload in market available tools like JMeter Loadrunner (or similar), analyze test results and identify performance issues, memory leaks, throughput and capacity issues and errors are required. Performance test experience with Java applications on Unix/Linux platforms is required. Experience in creating performance test scripts in Unix shell, Python, JMeter or any custom tool is required. Ability to read Unix Shell scripts and Python code is required. Java Python Unix Shell scripts development background is required. Experience in working with cloud based computing machines (AWS/GoogleCloud or similar) is a plus. DevOps experience is a plus. 2. Strong in Performance Engineering Concepts Position requires a strong understanding of computer science concepts to be applied in daily activities i.e., understanding of system architecture, application behavior, systems integration, coding concepts and database concepts. Ability to understand business requirements, define performance test strategy, and design tests to identify potential bottlenecks in the application. Setup performance test environments for the project needs. Work with the development team in tuning, analysis of Threaddumps, Heap Histograms and related activities. Strong understanding of SLAs and KPIs used in Performance Engineering. 3. Experience using monitoring tools Use monitoring tools like Splunk, AppDynamics or custom tools to gather system and app server metrics in the test environment to gauge performance. Ability to work using the Unix script and use Unix shell scripts to process server log data and extract performance related metrics. Ability to correlate server and JVM observations with the load on the system. Ability to estimate current production load using monitoring tools/log data or database records. 4. Excellent communication skills Excellent oral and written communication skills. The candidate should be able to interact with the project owners and stakeholders to gather requirements, communicate projects progress and present the findings and results. Document performance metrics, key findings, SLAs, KPIs and project status. 5. Experience in performance testing the financial/trading platforms is preferred as the candidate is required to simulate high volume trading scenarios. Mandatory Competencies Performance Testing - Performance Testing Performance Testing - LoadRunner Beh - Communication and collaboration Java - Unix Automated unit testing - Load Testing Jmeter

Educational Bachelor of Engineering,BTech,BCA,Master of Business Administration,MCA,MTech Service Line Cloud & Infrastructure Services Responsibilities Clearly communicate, manage, maintain, support and execute mission directives to/with the Enterprise Monitoring team.Ensure network monitoring software (SolarWinds) platforms are maintained/supported to quickly detect, diagnose, and resolve network performance problems and outages.Execute network, system, and cloud systems monitoring, and support Cybersecurity measures.Develop event products and modify and maintain event baselines prior to and during events and exercises.Serve as the subject matter expert on network and system monitoring and service delivery of assigned project delivered capabilities.Be responsible for collaborating with Windows and Linux systems engineers, application technical support analysts and developers, internal and external support teams, network infrastructure technicians and Boundary Engineers to determine requirements for filters, events, alerts, and dashboards and reporting.Perform administrative tasks for SolarWinds console, to provide application support for the respective platforms, create and maintain monitoring and notification rules.Review and update application security, apply patches, create console roles and reviews, and create and install custom Management Packs (MP) as necessary.Transfer knowledge via documentation and training to Business Technology resources and develop and maintain the teams training plan and standard operating procedures/operating instructions.Participate in engineering team activities in a specialized engineering or technology subject area.Contribute to the technical planning process and provide technical guidance.Maintain accurate system documentation and provide training as necessary. Additional Responsibilities: Strong AppDynamics product knowledge, internals, and product REST API. Extensive industry experience in deploying AppDynamics for mission critical applications. Working experience in monitoring and performance tools. Strong technical skill sets in Java and Unix shell scripting. Exposure to full application lifecycle development including coding; testing; deployment; and post-implementation activities. Ability to develop AppDynamics Monitoring Extensions. Excellent Oral and Written Communication Skills Expertise in implementation and ongoing support for multiple, highly complex IT Infrastructure environments (on-premises and cloud) with a mix of monitoring, service management, and automation tools. Shown knowledge of UNIX Linux Windows servers. Working knowledge of one or more Infrastructures and Applications. Knowledge on Monitoring tools such as Nagios, Zabbix, SolarWinds, ScienceLogic, Ops Ramp, Manage Engine, Open NMS, PRTG etc would be an added advantage. Work with various stakeholders like development teams, product owners, and process architects' engineers to design solution architecture that meets technology guidelines to make them stable and secure. Act as an escalation point between the business customers and technical delivery to resolve issues. Actively take part and drive them to closure as per the SLA defined. Refine Service Delivery processes and appropriately contribute to improving business outcomes. App Dynamics Application Performance Monitoring, Incident Management. App Dynamics Application Performance Monitoring. Working Knowledge of any Database, Operating System, and Cloud technology. Technical and Professional : Primary skills:Technology-Dynatrace-Digital Performance Management Tool,Technology-Infra_ToolAdministration-Others-Solarwinds,Technology-Infra_ToolAdministration-Others-Splunk Admin,Technology-Infra_ToolAdministration-PerformanceManagement-AppDynamics Preferred Skills: Technology-Infra_ToolAdministration-Others-Solarwinds Technology-Infra_ToolAdministration-Others-Splunk Admin Technology-Dynatrace-Digital Performance Management Tool Technology-Infra_ToolAdministration-PerformanceManagement-AppDynamics Technology-Infra_ToolAdministration-PerformanceManagement-Dynatrace

Educational Bachelor of Engineering Service Line Quality Responsibilities Experience in one or more high level programming language like Python or Ruby or GoLang and familiar with Object Oriented Programming. Proficient with designing, deploying and managing distributed systems and service-oriented architectures Design and implement the CI/CD/CT pipeline on one or more tool stack, like Jenkins, Bamboo, azure DevOps, and AWS Code pipeline with hands on experience in common DevOps tools (Jenkins, Sonar, Maven, Git, Nexus, and UCD etc.) Experience in deploying, managing and monitoring applications and services on one or more Cloud and on-premises infrastructure like AWS, Azure, OpenStack, Cloud Foundry, Open shift etc. Proficiency in one or more Infrastructure as code tools (e.g. Terraform, Cloud Formation, Azure ARM etc) Developing, managing monitoring tools and log analysis tools to manage operations with exposure to tools such as App Dynamics, Data Dog, Splunk, Kibana, Prometheus, Grafana Elasticsearch etc. Proven ability to maintain enterprise-scale production software with the knowledge of heterogeneous system landscapes (e.g. Linux, Windows) Expertise in analyzing and troubleshooting large-scale distributed systems and Micro Services with experience with Unix/Linux operating systems internals and administration (e.g., file systems, inodes, system calls) and networking (e.g., TCP/IP, routing, network topologies). Preferred Skills: Technology-DevOps-Continuous Testing

We are looking for an experienced Synthetic Monitoring Engineer with strong hands-on expertise in AppDynamics and Splunk. The ideal candidate will be responsible for setting up and managing synthetic monitoring solutions to ensure application availability, performance, and user experience across key digital services. Key Responsibilities: Design, implement, and maintain synthetic monitoring scripts using AppDynamics Synthetic Monitoring or equivalent tools. Configure proactive monitoring dashboards and alerts for application health and performance. Leverage Splunk for log analysis, correlation, and root cause investigation. Collaborate with application, infrastructure, and DevOps teams to optimize monitoring strategies and incident detection. Create real-time dashboards and alerts for key application performance metrics. Develop runbooks and documentation for synthetic monitoring processes and escalation procedures. Continuously optimize synthetic journeys to reflect real user behavior and business critical workflows. Conduct health checks and gap analysis in the existing monitoring setup and provide recommendations. Required Skills: 3 to 5 years of experience in application performance monitoring with AppDynamics. Strong experience with Splunk for log monitoring, custom dashboards, and alerting. Solid understanding of synthetic monitoring techniques and tools. Experience with scripting (e.g., JavaScript, Python, Selenium, etc.) for synthetic test automation. Good knowledge of web technologies, APIs, and distributed systems. Familiarity with CI/CD pipelines and integrating monitoring into DevOps workflows. Strong troubleshooting and analytical skills. Nice to Have: Exposure to cloud platforms (e.g., AWS, GCP, Azure). Knowledge of infrastructure monitoring (e.g., Prometheus, Grafana).

Experience 7 years of industry experience as a full stack engineer Development Methodologies Advanced level experience in Next js Server Side Rendering SSR Static Site Generation SSG File System Based Routing Automatic Code Splitting API Routes client side navigation middleware with React REST APIs Microservices is must Kafka experience is good to have but not must have Test Automation Unit Integration Automation testing experience Programming Languages C with good knowledge of OOPS concepts and design patterns CI CD Any Git tool for source control Build tools like TeamCity or Jenkins and experience with deployment tooling like Octopus or similar GitHub Actions is really good to have Databases Either of the relational databases like MSSQL Oracle Also any No SQL database like MongoDB is good to have Cloud AWS basic knowledge is better to have if not some experience in Azure is needed Monitoring Familiarization with Splunk or a similar monitoring tool Any familiarity with performance tooling like AppDynamics is good to have Soft skills Excellent communication skills Working experience with Agile methodologies

Pls see below: We need a strong profile having good exp in stakeholder & SRE team management . Good understanding of Production engineering/ production support projects is a must which includes handling teams working in 24/7 model. Good understanding of Incident, change, service req management is a daily routine – so candidate should know how to manage the workload, rotate FTEs as and when required. Management of Ad hoc activities such as Vulnerabilities fixes/ patching awareness is required. Should be able to lead BAU governance activities Daily, Weekly & Monthly cadence with necessary reporting data. Having GCP cloud infra management knowledge, Postgres DB basic knowledge & banking domain experience is a big advantage to the role. === Mandatory experience on SRE (not Traditional Production Support) covering integration platforms on cloud-based deployments. Knowledge of applying SRE practices to daily operations is key. Ability to manage teams in shifts from office is mandatory; this is a 24x7 on desk operation. Computer Science and/or Engineering degrees are preferred. Having domain experience in Banking will be a great advantage. Working Experience/ Awareness 24x7 operations support model for mission critical applications and infrastructure using ServiceNow as the ITSM ticketing tool. GCP and private-cloud operational support / administration activities such as provision, capacity management, reliability management, monitoring, restoration, etc. Working knowledge on AppDynamics and Splunk for monitoring and setting up observability is key. CI/CD tool chains, setting up and running deployment pipelines and propagating changes on different environments. Maintaining middleware such as Kafka (open source) and MQ as well as application servers (Tomcat). Maintain Hazelcast Data storage platform clusters and Control M job schedulers. Kubernetes cluster management, monitoring, and remediation. Knowledge of Docker is important. Automating deployments and scripting self-healing workflows based on telemetry. Work closely with the team to define SLIs and configure SLOs, respond to threshold alerts and optimize monitoring capability. Work closely with the team to understand the code as well as configuration artifacts to debug and fix issues that may arise. Must be inclined to work on proof of concepts solutions to optimize reliability such as those incorporating AI models for event correlation and assisted triaging. Able to lead & drive SRE team to parallelly work on Service or Change Requests, Defect management board, backlog management in agile manner. Good to have SRE Foundation certification by DevOps Institute or any other equivalent certification on SRE by a recognized body is mandatory. CKA certification. GCP Cloud Digital Leader certification at a minimum is mandatory; Cloud Engineer level is a bonus. Hazelcast Platform Operations certification badge

Experience 7 years of industry experience as a full stack engineer Development Methodologies Advanced level experience in Next js Server Side Rendering SSR Static Site Generation SSG File System Based Routing Automatic Code Splitting API Routes client side navigation middleware with React REST APIs Microservices is must Kafka experience is good to have but not must have Test Automation Unit Integration Automation testing experience Programming Languages C with good knowledge of OOPS concepts and design patterns CI CD Any Git tool for source control Build tools like TeamCity or Jenkins and experience with deployment tooling like Octopus or similar GitHub Actions is really good to have Databases Either of the relational databases like MSSQL Oracle Also any No SQL database like MongoDB is good to have Cloud AWS basic knowledge is better to have if not some experience in Azure is needed Monitoring Familiarization with Splunk or a similar monitoring tool Any familiarity with performance tooling like AppDynamics is good to have Soft skills Excellent communication skills Working experience with Agile methodologies

Experience Minimum 7 years of work experience as an SRE (not Traditional Production Support) covering integration platforms on cloud-based deployments Coding / automation scripting experience in any programming language, particularly for integration tier and middleware Working as a DevOps Engineer or SRE in mission critical applications and infrastructure Working experience with GCP (Google Cloud), particularly with GKE is important Working with AppDynamics and Splunk for monitoring and setting up observability is key CI CD tool chains, setting up and running deployment pipelines and propagating changes on different environments Core Capabilities Maintaining middleware such as Kafka (open source) and MQ as well as application servers (Tomcat) Maintain Hazelcast Data storage platform clusters and Control M job schedulers GCP and private-cloud operational support / administration activities such as provision, capacity management, reliability management, monitoring, restoration, etc Kubernetes cluster management, monitoring and remediation. Knowledge of Docker is important Automating deployments and scripting self-healing workflows based on telemetry Define SLIs and configure SLOs, respond to threshold alerts and optimize monitoring capability Work with code as well as configuration artifacts to debug and fix issues that may arise Knowledge of applying SRE practices to daily operations is key Must be inclined to work on proof-of-concept solutions to optimize reliability such as those incorporating AI models for event correlation and assisted triaging Ability to work in shifts in office is mandatory; this is a 24 / 7 on-desk operation Qualification Computer Science and or Engineering degrees are preferred SRE Foundation certification by DevOps Institute or any other equivalent certification on SRE by a recognized body is mandatory CKA certification GCP Cloud Digital Leader certification at a minimum is mandatory; Cloud Engineer level is a bonus Hazelcast Platform Operations certification badge Role & Responsibilities Work as part of a 24 / 7 on-desk team in shifts that will manage middleware and associated applications that are being consumed globally incident, change, event, problem management Debugging integrations and consumers at the code level Work with CI CD pipelines and automate new change rollouts. Change deployment and sanity testing is part of the scope Set up and configure an observability product, preferably AppDynamics or Splunk for end-to-end traceability and log analytics Be the guardian to ensure high reliability of the applications, middleware, storage platforms, scheduler (and its jobs) and underlying cloud infrastructure Define and set up SLIs as well as SLOs while continuously refining thresholds Set up anomaly detection and auto-remediation workflows Ensure all alerts and incidents within scope are actioned upon before breaching SLOs

P1,C3,STS We are seeking a passionate and results-driven Performance Test Engineer to join our QA and Engineering team. The ideal candidate will be responsible for planning, designing, scripting, and executing performance test scenarios using Apache JMeter. You should be comfortable diving into Java or Groovy code for custom scripting, and skilled in using performance monitoring tools to identify system bottlenecks and ensure optimal system performance. Atleast 3 to 5+ years relevant technical work experience,with following key responsibilities Design and develop performance test scripts using Apache JMeter or equivalent tools. Create robust test scenarios including load, stress, spike, endurance, and scalability tests. Collaborate with developers, architects, and business stakeholders to understand performance goals. Build reusable and modular JMeter components for different test scenarios. Integrate custom logic using Java/Groovy Beanshell or JSR223 scripting where necessary. Simulate user loads and analyze system behavior under different loads and conditions. Monitor server and application metrics using tools such as AppDynamics, Dynatrace, Grafana, or Kibana. Collect and analyze performance data, identify performance bottlenecks, and provide tuning recommendations. Generate clear and concise performance reports with actionable insights. Participate in performance tuning and capacity planning efforts with the DevOps and Infra teams. Maintain and enhance performance test frameworks and CI/CD integrations. 3+ years of hands-on experience with JMeter scripting for web, API, or database testing. Solid programming/scripting knowledge in Java, Groovy, or JavaScript. Strong understanding of HTTP protocol, REST APIs, cookies, session management, and thread modeling. Proficiency with monitoring tools like AppDynamics, Dynatrace, New Relic, Kibana, or Grafana. Experience with CI/CD pipelines (Jenkins, Git, Maven, etc.) and version control systems (GitHub, Bitbucket). Understanding of load generators, test data strategy, and environment setup. Ability to read and interpret application logs, stack traces, and system metrics for troubleshooting. Strong analytical and problem-solving skills. Experience with cloud-based load testing (e.g., BlazeMeter, AWS/GCP/Azure Load Testing tools Exposure to containerized environments (Docker, Kubernetes). Knowledge of performance testing in microservices architecture. Familiarity with SQL queries and DB performance

Educational Bachelor of Engineering Service Line Quality Responsibilities Key word Observability, Observability Architect, Dynatrace, Monitoring , Logging and alerting, End-End VisibilityKey Tools and Platform Dynatrace, Splunk, New Relic, Prometheus and Grafana (Our immediate requirement is for Dynatrace and Splunk) Preferred Skills: Technology-Architecture-Architecture - ALL

Experience 5+years of industry experience as a full-stack engineer Development Methodologies Advanced level experience in Next.js ( Server-Side Rendering (SSR), Static Site Generation (SSG), File System-Based Routing, Automatic Code Splitting, API Routes, client-side navigation, middleware ) with React. REST APIs, Microservices – is must Kafka experience is good to have but not must have. Test Automation Unit/Integration/Automation testing experience. Programming Languages C# with good knowledge of OOPS conceptsand design patterns. CI/CD Any Git tool for source control. Build tools like TeamCity or Jenkins and experience with deployment tooling like Octopus or similar.GitHub Actions is really good to have. Databases Either of the relational databases like MSSQL / Oracle. Also any No-SQL database like MongoDB is good to have. Cloud :AWS basic knowledge is better to have, if not some experience in Azure is needed Monitoring Familiarization with Splunk or a similar monitoring tool. Any familiarity with performance tooling like AppDynamics is good to have. Soft skills Excellent communication skills. Working experience with Agile methodologies.

Experience Minimum 7 years of work experience as an SRE (not Traditional Production Support) covering integration platforms on cloud-based deployments Coding / automation scripting experience in any programming language, particularly for integration tier and middleware Working as a DevOps Engineer or SRE in mission critical applications and infrastructure Working experience with GCP (Google Cloud), particularly with GKE is important Working with AppDynamics and Splunk for monitoring and setting up observability is key CI CD tool chains, setting up and running deployment pipelines and propagating changes on different environments Core Capabilities Maintaining middleware such as Kafka (open source) and MQ as well as application servers (Tomcat) Maintain Hazelcast Data storage platform clusters and Control M job schedulers GCP and private-cloud operational support / administration activities such as provision, capacity management, reliability management, monitoring, restoration, etc Kubernetes cluster management, monitoring and remediation. Knowledge of Docker is important Automating deployments and scripting self-healing workflows based on telemetry Define SLIs and configure SLOs, respond to threshold alerts and optimize monitoring capability Work with code as well as configuration artifacts to debug and fix issues that may arise Knowledge of applying SRE practices to daily operations is key Must be inclined to work on proof-of-concept solutions to optimize reliability such as those incorporating AI models for event correlation and assisted triaging Ability to work in shifts in office is mandatory; this is a 24 / 7 on-desk operation Qualification Computer Science and or Engineering degrees are preferred SRE Foundation certification by DevOps Institute or any other equivalent certification on SRE by a recognized body is mandatory CKA certification GCP Cloud Digital Leader certification at a minimum is mandatory; Cloud Engineer level is a bonus Hazelcast Platform Operations certification badge Role & Responsibilities Work as part of a 24 / 7 on-desk team in shifts that will manage middleware and associated applications that are being consumed globally incident, change, event, problem management Debugging integrations and consumers at the code level Work with CI CD pipelines and automate new change rollouts. Change deployment and sanity testing is part of the scope Set up and configure an observability product, preferably AppDynamics or Splunk for end-to-end traceability and log analytics Be the guardian to ensure high reliability of the applications, middleware, storage platforms, scheduler (and its jobs) and underlying cloud infrastructure Define and set up SLIs as well as SLOs while continuously refining thresholds Set up anomaly detection and auto-remediation workflows Ensure all alerts and incidents within scope are actioned upon before breaching SLOs

Blue Yonder Title Senior Support Engineer II Other Comparable Titles Product Specialist, Techno-Functional Architect Overview Join our leading AI-driven Global Supply Chain Solutions Software Product Company, recognized as one of the “Best Places to Work”. We are seeking a skilled Senior Support Engineer to enhance customer experience and provide robust solution support to Blue Yonder (BY) customers. The role demands an innovative, proactive approach to customer value creation and involves resolving complex technical issues with high expertise. Scope Customer Solution Ownership: Achieve high customer satisfaction and positively impact NPS scores through end-to-end ownership, engagement, and proactive support. Global Team: Collaborate with 120+ global associates across the US, Mexico, India, Australia, and the UK, with rapid growth expected. Our Current Technical Environment Software: BY Discrete, SQL, AppDynamics, Splunk, Oracle/MSQL, Java, GIT, Rest API, OAuth Cloud Architecture: MS Azure (ARM templates, AKS, Application gateway, Virtue Networks, Event Hub, Azure AD) Application Architecture: Scalable, resilient, event-driven, secure multi-tenant microservices architecture Frameworks/Others: Kubernetes, Kafka, Elasticsearch, Spark, NoSQL, RDBMS, Springboot, Gradle GIT, Ignite What You’ll Do Support Engagements: Work with global technical and functional teams to support various customer engagements. Customer Interaction: Understand customer requests, support designed products/solutions to meet business requirements, and ensure high customer satisfaction. Issue Resolution: Address and resolve technical issues adhering to SLAs, document learnings, and create knowledge articles. Environment Management: Replicate and maintain customer environments and knowledge of customer solution architecture and integration points. Customer Satisfaction: Provide quality and timely solutions to improve customer satisfaction and follow-up until closure. Stakeholder Interaction: Interact with internal and external stakeholders and report to management. Process Improvement: Identify areas for improvement and automation in routine tasks. Continuous Learning: Stay updated with new technologies and products, demonstrate quick learning ability, and maintain good interpersonal and communication skills. Architecture Simplification: Drive simpler, more robust, and efficient architecture and designs. Product Representation: Confidently represent product and portfolio, including vision and technical roadmaps, within the company and to strategic customers when necessary. Detailed Responsibilities Customer Issue Resolution: Understand customer-raised issues, especially in Cloud/SaaS environments, and take appropriate actions to resolve them. Code Review: Review product source code or design documents as necessary. Case Management: Own and resolve all cases for global customers, adhering to defined SLAs. Knowledge Sharing: Document learnings and create knowledge articles for repeated cases. Environment Replication: Replicate and maintain customer environments. Solution Knowledge: Maintain knowledge of customer solutions and customizations. Urgency in Interaction: Demonstrate a sense of urgency and swiftness in all customer interactions. Techno-Functional Point of Contact: Act as the techno-functional POC for all cases, ensuring timely triage and assignment. Global Collaboration: Utilize instant messenger and other tools to collaborate globally. Shift Work: Work in rotational shifts and be flexible with timings. Goal Achievement: Meet organizational and team-level goals. Customer Satisfaction: Improve customer satisfaction by providing quality and timely solutions and follow-up until case closure. Process Automation: Identify areas for improvement and scope for automation in routine tasks or activities. Team Player: Help in meeting team-level goals and be a team player. What We Are Looking For Educational Background: Bachelor’s degree (STEM preferred) with a minimum of 5 to 7 years of experience. Team Experience: Experience in working as a team. Skills: Good communication and strong analytical skills. Technical Proficiency: Experience in working with SQL/Oracle DB complex queries. Domain Knowledge: Fair understanding of the Supply Chain domain. Support Engineering Experience: Experience in support engineering roles. Techno-Functional Expertise: Possess strong techno-functional expertise. Tech Savviness: Ability to adapt to any technology quickly. Critical Issue Support: Provide technical and solution support during critical/major issues. Tool Experience: Experience with varied tools such as AppDynamics, Splunk, and ServiceNow. Shift Flexibility: Flexible to work in shift timings: Shift 1: 6 am to 3 pm Shift 2: 2 pm to 11 pm Shift 3: 10 pm to 7 am By joining us, you will be part of a dynamic team committed to enhancing customer satisfaction through innovative solutions and continuous improvement in the supply chain industry. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Act as gatekeeper for Incident Queues govern the queue flow Work with managers in streamlining & optimizing incidents handling - improve repeat instance rate & time for instance closure Work on different tools which will help to identify Customer experience monitoring Exposure to monitoring tools like Glassbox, Splunk, Dynatrace, Catchpoint etc. Monitoring traffic incoming-outgoing troubleshooting and reporting to stakeholders Conduct extensive quality check, pass feedback & maintain repository which team can refer while execution of task Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different dashboard Lead documentation on new projects by getting first hand trained on different activities & pass refines / optimal knowledge to team Lead team on skill enhancement on monitoring, technical knowledge of environment & incident / service request handling Technical and Functional Skills: Bachelors Degree with 2 to 4 years of experience in Incident handling, forum / platform monitoring, incident / service request troubleshooting & reporting. Strong platform monitoring & troubleshooting knowledge is basic requirement. Application based server knowledge is must to handle troubleshooting Experience in synthetic monitoring (preferably e-commerce) & application based server troubleshooting Exposure to ITSM modules. ITIL certification will be an added advantage Strong proficiency in MS Office, especially MS Excel and PPT Good written and verbal communication - should be good to interact with stakeholders

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives , assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities: Roles and responsibilities: • JMeter, LoadRunner is mandatory. HTTP/HTML, SAP GUI, Tru client protocols (any 2 mandatory) • AppDynamics, DataDog is an added advantage. • Working in D365 Application is also an added advantage. • Collaborate with project teams to understand system requirements and design comprehensive performance test plans. • Develop performance test scenarios based on application architecture and business requirements. • Design realistic and scalable performance test scripts using industry-standard performance testing tools (e.g., LoadRunner, JMeter). • Collaborate with development and operations teams to ensure accurate representation of production scenarios in test scripts. • Execute performance tests in various environments, including development, testing, and production. • Monitor and analyze test results, identifying performance bottlenecks, and areas for improvement. • Conduct root cause analysis of performance issues and work with cross-functional teams to implement solutions. • Implement performance monitoring tools to capture real-time data during performance tests. • Analyze system performance metrics and generate comprehensive reports for stakeholders. • Propose and implement improvements to monitoring strategies for continuous performance evaluation. • Work closely with development, QA, and operations teams to communicate performance testing progress, findings, and recommendations. • Collaborate with architects and developers to optimize application code for better performance. • Create detailed documentation of performance test plans, scripts, and results. Prepare performance test summary reports and present findings to project stakeholders. Stay abreast of industry trends, tools, and best practices in performance testing and engineering. • Propose and implement process improvements to enhance the efficiency and effectiveness of performance testing efforts. Mandatory skill sets: 3-7 years of hands-on experience in performance testing and engineering. • Proficiency in performance testing tools such as LoadRunner, JMeter, or equivalent. • Strong understanding of application architecture, databases, and networking concepts. • Good to have knowledge on Azure CI/CD • Effective communication and collaboration skills. • Experience with performance monitoring tools and APM solutions. • Experience in Chaos Engineering i.e., gremlin, Azure Chaos Studio, Litmus Chaos and AWS FIS • Clear concepts in cloud computing Preferred skill sets: Relevant certifications in performance testing/engineering are a plus Years of experience required : 3-7 years Education qualification: B.E. / B.Tech / MCA/ M.E / M.TECH / MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology, Master of Engineering, Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Performance Testing Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Let’s be #BrilliantTogether ISS STOXX is actively hiring a Site Reliability Engineer - Linux to join our App Management team in Mumbai office (Goregaon East) . Overview We are currently seeking a hands-on, proactive, business-oriented Site Reliability Engineer in Linux to join our dynamic team at our Mumbai, India Information Technology center of excellence. This role is a great mix of technology and teamwork with exposure to development and business teams designed to provide technical support, analysis, and solutions for production operations. This role focuses on applications and services in our on-premises data centers in North America and Europe. Shift Hours Morning / Afternoon / Late Evening Shifts. This role expects rotational on-call support work on weekends and Mumbai Holidays. Responsibilities System and Service Reliability: Ensure the reliability, availability, and performance of production systems. Continuously monitor the health of critical services, identify potential risks, and take proactive measures to prevent outages. Incident Management and Resolution: Lead incident response efforts for production systems, minimizing downtime and ensuring quick recovery. Perform post-mortem analysis after incidents to identify root causes and implement corrective actions. Monitoring and Observability: Implement and maintain monitoring, logging, and alerting systems to detect and resolve system issues quickly. Use metrics, logs, and traces to gain insights into system behavior and user experience. Review/support tools for environment monitoring and analysis including system health and performance. Automate repetitive tasks and processes to improve efficiency, reduce human error, and scale systems. Performance Tuning and Optimization: Identify and resolve performance bottlenecks across systems, networks, and applications. Optimize resource utilization in cloud and on-premise environments to improve system efficiency and reduce operational costs. Conduct capacity planning and scaling exercises to ensure systems meet growing demand. Collaboration with Development Teams: Partner with software engineering teams to design and implement scalable, fault-tolerant services. Assist in code reviews and provide feedback on operational concerns, such as scalability, security, and reliability. Participate in design and architecture discussions to ensure systems are built for reliability and operational excellence. Security and Compliance: Ensure security best practices are followed in the design, implementation, and operation of production systems. Regularly review system configurations, logs, and access controls for vulnerabilities and compliance with regulatory requirements. Collaborate with the security team to develop and execute incident response and disaster recovery plans. Coordinate maintenance activities and outages with infrastructure, Application management and Service Center teams. Documentation and Knowledge Sharing: Maintain clear and comprehensive documentation for system architecture, incident management processes, and troubleshooting procedures. Share knowledge and provide mentorship to junior SREs and other team members. Contribute to knowledge bases and internal tools to improve operational efficiency. Continuous Improvement: Stay up-to-date with the latest industry trends, tools, and best practices in site reliability engineering. Continuously review and improve operational processes and workflows to increase system uptime and performance. Implement and support a culture of continuous learning and improvement within the team. Qualifications 3+ years of overall experience working in IT infrastructure & Operations environment. 3+ years of relevant experience in Infrastructure / Applications monitoring and technical support. Should be familiar with Change management, Incident management, release management and problem management. Good working knowledge of Linux & Windows Administration.(Linux is mandatory) Experience with MS-SQL, Oracle, MongoDB preferred. SSIS DB proficiency preferred Good problem-solving/troubleshooting skills. Quick learner. A good understanding of support environments and Service Level Agreements Experience with monitoring tools such as Splunk, Nagios, Logic Monitor, AppDynamics, etc. preferred Experience handling major incidents and escalations Strong written, oral communication & interpersonal skills Experience with SCCM and Windows patch management desired Understanding of Container and Kubernetes platform preferred Experience with Development preferred (JAVA/SQL/Ansible/Shell, Batch scripting) Strong team player, with excellent eye for detail Should have a high degree of self-motivation, strong analytical and creative problem-solving skills Good understanding of latest Datacenter technologies Understanding of Java and XML Apache/Tomcat/Web Services experience preferred ITIL Foundation certified (preferred). #ASSOCIATE What You Can Expect From Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let’s empower, collaborate, and inspire. Let’s be #BrilliantTogether. About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. Visit our website: https://www.issgovernance.com View additional open roles: https://www.issgovernance.com/join-the-iss-team/ Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.

Pls See Below We need a strong profile having good exp in stakeholder & SRE team management. Good understanding of Production engineering/ production support projects is a must which includes handling teams working in 24/7 model. Good understanding of Incident, change, service req management is a daily routine - so candidate should know how to manage the workload, rotate FTEs as and when required. Management of Ad hoc activities such as Vulnerabilities fixes/ patching awareness is required. Should be able to lead BAU governance activities Daily, Weekly & Monthly cadence with necessary reporting data. Having GCP cloud infra management knowledge, Postgres DB basic knowledge & banking domain experience is a big advantage to the role. ================================================================================================== Job Description Mandatory experience on SRE (not Traditional Production Support) covering integration platforms on cloud-based deployments. Knowledge of applying SRE practices to daily operations is key. Ability to manage teams in shifts from office is mandatory; this is a 24x7 on desk operation. Computer Science and/or Engineering degrees are preferred. Having domain experience in Banking will be a great advantage. Working Experience/ Awareness 24x7 operations support model for mission critical applications and infrastructure using ServiceNow as the ITSM ticketing tool. GCP and private-cloud operational support / administration activities such as provision, capacity management, reliability management, monitoring, restoration, etc. Working knowledge on AppDynamics and Splunk for monitoring and setting up observability is key. CI/CD tool chains, setting up and running deployment pipelines and propagating changes on different environments. Maintaining middleware such as Kafka (open source) and MQ as well as application servers (Tomcat). Maintain Hazelcast Data storage platform clusters and Control M job schedulers. Kubernetes cluster management, monitoring, and remediation. Knowledge of Docker is important. Automating deployments and scripting self-healing workflows based on telemetry. Work closely with the team to define SLIs and configure SLOs, respond to threshold alerts and optimize monitoring capability. Work closely with the team to understand the code as well as configuration artifacts to debug and fix issues that may arise. Must be inclined to work on proof of concepts solutions to optimize reliability such as those incorporating AI models for event correlation and assisted triaging. Able to lead & drive SRE team to parallelly work on Service or Change Requests, Defect management board, backlog management in agile manner. Good To Have SRE Foundation certification by DevOps Institute or any other equivalent certification on SRE by a recognized body is mandatory. CKA certification. GCP Cloud Digital Leader certification at a minimum is mandatory; Cloud Engineer level is a bonus. Hazelcast Platform Operations certification badge

Immediate Job Openings on Site Reliability Engineer _ Pan India_ Contract Experience 5+ Years Skills Site Reliability Engineer Location Pan India Notice Period Immediate . Employment Type Contract Site Reliability Engineer Primary Responsibilities Responsible for Handling Major incidents - CIRS (Critical Issue Response System). Sending frequent updates on CES based CIRS until issue is stabilized. Application deep dive troubleshooting. Identifying & creating CIRS preventive action items. CIRS based requests (DFs, feature toggles, Deployments). Follow up on major production incidents. Familiar with monitoring tools, such as Dynatrace, Kibana, etc. Driving & monitoring planned activities. Writing new monitoring & enhancing existing monitoring scope. Handling customer escalations.

Greetings from TCS !!! Saturday Walkin Drive-5th July 25 (Face to Face Interview). Job Title: Performance Testing. Location- Pune/Kolkata(secondary-Chennai/Hyderabad/Bangalore) Experience required: 4 to 7 yrs. Keywords DevOps, Jenkins, CI CD, Ansible, Bitbucket, Artifactory, Open shift Must-Have Good experience using Performance Test tool LoadRunner and understanding of APM tools like AppDynamics/Dynatrace/New Relic, etc. · Good hands-on experience in Web-HTTP, Java Vuser, Webservice protocol. · Should have ability to work independently in Requirement analysis, designing, execution & result analysis phase. · Develop customized codes in Java & C language for optimizing and enhancing VuGen scripts. · Analyze test results and coordinate with development teams for issue triaging & bug fixes. · Good understanding of different OS internals, file systems, disk/storage, networking protocols and other latest technologies like Cloud infra.· Monitor/extract production performance statistics and apply the same model in the test environments with higher load to uncover performance issues. · Must have experience in monitoring DB and highlight performance issues. · Good to have experience working on Finance – Banking domain projects. Technical Skills · LoadRunner -HTTP/HTML/Webservices protocol/Java Protocol, . Monitoring Tools: AppDynamics/ Dynatrace/ CloudWatch/ Splunk/ Kibana/ Grafana/ Datadog · Database – SQL or Mongo · Unix basics · Good understanding of cloud concepts – AWS/Azure Good-to-Have Minimum 2 mandate details are mandate with two or 3 liners 1.Java 2. Performance Engineering/ Tuning 3. Applications Valid till -4th Jul 25. **Mandatory Documents- Updated CV, Adhar or Pan Card Copy, Passport Size Photo** Note- Do not apply Freshers. and EX TCSers. Thanks & Regards, Supriya Kashid. TCS HR Recruitment Team (TAG), Pune. Mail to : supriya.kashid@tcs.com Website : http://www.tcs.com Tata Consultancy Services.

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Performance Engineering (Load Runner/Jmeter) Experience Range: 4 – 7 Years (ONLY)!! Mode of Interview : Walk-in Interview Date of Interview : 5th July 25 (Saturday) Location:- Kolkata - Tata Consultancy Services, Gitanjali Park, Plot No. IIF-3, Action Area-II, Rajarhat, North 24 Parganas, West Bengal, 700160 Must Have: Good experience using Performance Test tool LoadRunner and understanding of APM tools like AppDynamics/Dynatrace/New Relic, etc. Good hands-on experience in Web-HTTP, Java Vuser, Webservice protocol. Should have ability to work independently in Requirement analysis, designing, execution & result analysis phase. Develop customized codes in Java & C language for optimizing and enhancing VuGen scripts. Analyze test results and coordinate with development teams for issue triaging & bug fixes. Good understanding of different OS internals, file systems, disk/storage, networking protocols and other latest technologies like Cloud infra.· Monitor/extract production performance statistics and apply the same model in the test environments with higher load to uncover performance issues. Must have experience in monitoring DB and highlight performance issues. Good to have experience working on Finance – Banking domain projects. Technical Skills · LoadRunner -HTTP/HTML/Webservices protocol/Java Protocol, . Monitoring Tools: AppDynamics/ Dynatrace/ CloudWatch/ Splunk/ Kibana/ Grafana/ Datadog Database – SQL or Mongo Unix basics Good understanding of cloud concepts – AWS/Azure Good to Have: Minimum 2 mandate details are mandate with two or 3 liners 1.Java 2. Performance Engineering/ Tuning Essential: Database – SQL or Mongo Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)

Develop and execute performance test scripts using JMeter. Analyze system performance under load conditions and identify bottlenecks. Optimize application scalability and response times.

Implement and configure Dynatrace for application performance monitoring (APM). Optimize observability, troubleshoot application issues, and enhance system performance.

Design and optimize Splunk dashboards for security monitoring and log analytics. Implement data ingestion pipelines and enhance event correlation.

Conduct performance testing using HP LoadRunner. Identify bottlenecks and optimize application performance.