Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The objective of the Operational Risk Management (ORM) Testing, Monitoring, Aggregation and Reporting team is to support organizational resilience through performance of independent testing and monitoring; and establish clear guidelines through standards for reporting and risk assessments; and provide a holistic view of Operational Risk Management (ORM) through aggregated reporting.
Operational Risk Management is looking for an Analyst of Testing, Monitoring, Aggregation and Reporting to lead a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Analyst, Operational Risk Management (ORM), Independent Monitoring and Testing:
Support an independent testing and monitoring program based on an annual risk assessed plan and testing methodology
Develop a comprehensive universe of targeted coverage for operational risk that supports a risk-based annual plan
Independently monitor operational risk trends and activities
Support and perform an effective challenge process based on a defined criteria and build in to annual plan
Manage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks
Coordinate a holistic, de-duplicated independent risk assessment process
Proactively identify areas for high risk for intervention
Support cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer new methodologies
Drive reporting to the Enterprise Risk Management Committee, Board of Directors and Senior Management on OR topics, and provide support and oversight with associated Communities of Practice
Be a key leader for sharing insights, better practices, themes, etc. across the enterprise
Minimum Qualifications
1+ Year experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
Project management, communication, and interpersonal skills
Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC]
Preferred Qualifications
Bachelors Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Experience in at least one of the following:
o Translating operational risk strategy and appetite into execution guidelines
o Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds
o Facilitating the implementation of the operational risk governance frameworks
o Developing, communicating and ensuring understanding and adherence to operational risk procedures and standards
o Supporting the operational risk exam management processes
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