Aftersales Manager

As an Aftersales Manager at TVS Motor Company in Chandigarh, India, you will play a crucial role in optimizing aftersales services to ensure maximum customer satisfaction. Your responsibilities will include overseeing customer service operations, analyzing data to enhance service levels, collaborating with sales teams, and devising strategies to elevate customer experience and loyalty. It is essential to work closely with various departments to uphold superior service standards and provide unwavering support. To excel in this role, you should possess a strong background in customer satisfaction and customer service, with prior experience in aftersales and sales. Your analytical skills will be key in identifying areas for improvement and implementing effective solutions. Excellent communication and interpersonal abilities are essential to foster positive relationships with customers and internal teams. This full-time position requires your presence on-site in Chandigarh, India. A Bachelor's degree in Business Administration, Marketing, or a related field is necessary to support your expertise in this domain. Any prior experience in the automotive industry would be advantageous, allowing you to bring additional insights and knowledge to the role.,