After Sales Service Executive

Company Description Big Bull E-Rickshaw is a prominent organization in India known for manufacturing and exporting E-rickshaws and E-scooters. The company is committed to making the world pollution-free and eco-friendly with easy-operated and long-lasting power units. E-rickshaws come under the brand "Big Bull" and E-scooters under "Prakriti." Role Description This is a full-time on-site role for an After Sales Service Executive located in Kolkata. The role involves handling after-sales service inquiries, providing technical support to customers, resolving product-related issues, coordinating service repairs, and ensuring customer satisfaction. Qualifications Technical troubleshooting and problem-solving skills Customer service and communication skills Knowledge of E-rickshaw and E-scooter mechanics Experience in after-sales service and support Attention to detail and organizational skills Ability to work in a fast-paced environment Proficiency in local language(s) spoken in Kolkata Previous experience in the automotive industry is a plus Show more Show less