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3.0 - 4.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
We are seeking a skilled MIS Executive / Google Apps Script Developer to design, develop, and maintain automation solutions within Google Workspace. The ideal candidate will be responsible for streamlining business processes, building custom interfaces, integrating third-party APIs, and enhancing productivity across teams using advanced scripting and automation. Key Responsibilities: Automation & Scripting: Develop and maintain scalable solutions using Google Apps Script to automate workflows across Google Sheets, Forms, Docs, Gmail, and Drive. Design time-based, event-driven, and trigger-based scripts to optimize operational processes. Build reliable error handling, logging, and alerting mechanisms for script execution. UI/UX Development: Create custom web applications, dashboards, and user interfaces using HTML, CSS, and JavaScript within the Apps Script ecosystem. Design and implement custom forms, sidebars, modals, and interactive menus to improve user experience. API Integration: Integrate third-party APIs and external services (e.g., CRMs, ERPs, messaging platforms) to enhance data flow and system connectivity. Enable data syncing, automated communications, and cross-platform reporting. Workflow & Process Automation: Translate manual processes into automated, scalable solutions. Design and deploy approval workflows, task trackers, and status dashboards. Ensure data accuracy, integrity, and consistency across automated systems and spreadsheets. Collaboration & Documentation: Work closely with business stakeholders to gather requirements, identify process gaps, and propose effective automation strategies. Maintain detailed technical documentation, version control, and system diagrams for all scripts and solutions. Performance Optimization: Continuously test, monitor, and optimize script performance for reliability and scalability. Apply modular code structures and adhere to coding best practices. Preferred Qualifications: Proficiency in JavaScript and experience with Google Apps Script. Strong understanding of Google Workspace tools (Sheets, Forms, Docs, Gmail, Drive). Experience with HTML, CSS, and front-end development. Familiarity with RESTful APIs and webhooks. Ability to work independently and manage multiple tasks/projects. Excellent problem-solving, debugging, and communication skills.
Posted 1 month ago
2.0 - 5.0 years
4 - 9 Lacs
Mumbai
Work from Office
Are you ready to take your career to new heights? We're on the lookout for passionate individuals to join our dynamic team of Fortune 5 Risk Management Solutions LLP If you're excited about making a difference and want to be part of a thriving and innovative insurance family, look no further. Let's create a safer and more secure future together. #JoinFortune5 #InsuranceOpportunity #CareerGrowth #hiring Position :- General Insurance SAIBA Data Entry / MIS / Payout Reconciliation Executive Location : Andheri East, Near Garware, Mumbai MH Experience: 4-5 years (Preferably from insurance broker or company ) Salary: 4.00 10.00 LPA Employment Type:Full-time Work Days: Monday to Saturday Job Description We are looking for an General Insurance SAIBA Data Entry / MIS / Payout Reconciliation Executive with 4-5 years of experience in the insurance broking sector. The role involves data reconciliation, financial reporting, and trend analysis, ensuring accuracy and integrity . Strong Excel skills, problem-solving ability, and attention to detail are essential. If you excel in MIS and data accuracy, apply now! Key Skills: Prior Work Experience with GENERAL INSURANCE Agent / Broker / Insurance Company is MUST. Insurance & Brokerage Processes Understanding of premium collections, claims processing, policy issuance, and regulatory compliance in the insurance sector. Regulatory & Compliance Awareness Familiarity with IRDAI guidelines, financial audits, and risk assessments to ensure accurate reporting. Identify and resolve discrepancies in financial reports and records. Communication & Coordination Working with cross-functional teams, finance, operations, and IT departments to align data accuracy. Knowledge of IFRS & Accounting Principles – Helps in understanding financial implications and reconciliation. Forecasting & Reporting: Using historical data to predict trends, assess risks, and improve operational efficiency. Advanced Excel Skills- Proficiency in VLOOKUP, HLOOKUP, Pivot Tables, Macros, Power Query, and Data Validation for efficient data handling. Financial & Data Reconciliation Understanding of ledger matching, premium reconciliation, policy tracking, and financial reporting in the General insurance domain. Reporting & Dashboard Creation Experience with Power BI, Tableau, or Google Data Studio for dynamic reporting and visualization. SQL & Database Management – Knowledge of SQL can help in extracting and analyzing large data sets from databases. (Good to have) Please Send your Resume with Below Replies and Details 1. Currently Where are you working or why did you leave your last job ? 2. What is your current Monthly Salary ? 3. Why do you want to change your job ? 4. What is the Notice Period in your Current Company ? 5. What is the Expected Minimum Increment ? Application Process: Interested Candidates, Kindly forward us your Latest Resume along with Recent Picture of yourself with the subject line: “[ MIS & Payout Reconciliation Executive ] – [Your Name]” at jobs@fortune5.in (CC: fortunefiveins@gmail.com)
Posted 1 month ago
1.0 - 3.0 years
2 - 2 Lacs
Vadodara
Work from Office
Roles and Responsibilities Must have knowledge of e-mailing & Advance excel. Should be able to format reports etc. Good experience in warehouse operations, inventory management, transportation, manpower management Review data for deficiencies or errors, correct any incompatibilities if possible and check output. Proven data entry work experience, as a Data entry operator. Data Feeding, mails, data collection, working on excel, word etc.
Posted 1 month ago
1.0 - 5.0 years
1 - 2 Lacs
Guwahati
Work from Office
Education preferably Graduate, Knowledge of Advance excel,Oracle Salary package upto 25 k Warehouse experience -Airtel,Reliance,Vodafone,ATC
Posted 1 month ago
1.0 - 2.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities Manage the timesheet collection process for multiple clients. Send timely reminders to employees regarding timesheet submission deadlines. Follow established Standard Operating Procedures (SOPs) for timesheet collection and validation. Maintain leave trackers and timely update the leaves in ERP system. Validate timesheets for accuracy and completeness, including verification of leave information and manager approvals. Maintain accurate records of timesheet submissions, leave applications, and employee data. Follow up with employees who have not submitted timesheets, utilizing various communication channels. Identify and report timesheet defaulters to Team leader/ manager. Provide support to the accounting team by ensuring timely delivery of validated timesheets. Utilize various software applications for data management and communication. Preferred candidate profile Client and Customer Satisfaction Employee Query Management Candidate must good at MS Excel with expertise in Vlookup/ Hlookup
Posted 1 month ago
4.0 - 8.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Role & responsibilities The candidate should have good work experience in process automation tools, use of Power Bi, Power Automate, Advanced Excel, OCR, etc., and be proficient in using AI tools to automate work. Prior work experience and having demonstrated ability in using the tools is necessary Preferred candidate profile Candidate who has had work experience in consulting firm with good communication skills will be preferred. Perks Comparable to Best in Industry
Posted 1 month ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad, Pune
Work from Office
Overall Exp - 6+ Year Location - Pune, Hyderabad JD Details : Understanding current Test data management processes ,tools ,frameworks Understanding of current test data processes Work with the current TDM tool/frameworks to build on existing TDM landscape Define and standardize SLA and Metric Analysis of TDM requests. Coordinate with offshore team wrt to test data and environment challenges Mandatory Skills: Data Centric testing. Experience: 5-8 Years.
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Anaplan. Experience: 3-5 Years.
Posted 1 month ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Mandatory Skills: ServiceNow - System Administration.: Experience: 5-8 Years.
Posted 1 month ago
3.0 - 5.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis Mandatory Skills: Geographic Information System(Maps)-RSAT. Experience: 3-5 Years.
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
Gurugram
Work from Office
PFB the JD- 1. Local CC audit. 2. CC calling. 3. Franchises lead calling. 4. Manual rolling amount recheck for double credit. 5. New CC Payment Refund. 6. Zone wise Samplify application calling. 7. Check Agreement renewals.
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
Mumbai
Work from Office
Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Mandatory Skills: Oracle SQL. Experience: 3-5 Years.
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
About Team Marketplace teams mandate is to ensure marketplace business, right input metrics are achieved, seller management and experience, business design, dedicated account management and building seller eco system. MP is a central team working closely with category, SCM, revenue, planning .marketing to drive an important charter. Roles & Responsibilities Role: Develop Ecosystem for helping sellers to grow their business and make operation seamless for them Understanding the challenges faced by Sellers and helping in resolving them Scheduled Regular Interactions with Sellers on major business metrics. Work towards increasing the overall business of brands. Should have good communication skills and have knowledge of MS Office, especially excel( pivot) Understand and grasp E-Commerce business processes. Assist the team in realizing the GMV targets Should have experience in sales and negotiations and be able to convince sellers to take up existing programs run by Myntra like PLA, etc. Should be diligent, persuasive, resilient and willing to learn. Inclination towards data analysis & implementing it in business cases People with e commerce knowledge is mandatory . Preferred organizations are from Fk/Meesho/Amazon Qualifications & Experience Any Graduate E-commerce experience in BPC preferred 1-2 years (FK/Amazon/Cloudtail)
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Data Analyst cum Operation Executive Company: Flipkart (BBD Drive - Big Billion Days) Duration: 3 Months (Contractual, Extendable based on Performance) Location: Bangalore Experience: 0-2 Years Budget: 5 LPA (Fixed) Laptop: Mandatory Roles & Responsibilities: - Manage day-to-day operations and data tracking for BBD campaign. - Generate daily/weekly reports to support business performance. - Analyze key metrics to support operations and stakeholder decisions. - Coordinate with vendors and internal stakeholders for smooth workflow. - Update and maintain accurate order, inventory, and logistics data. - Handle escalations and resolve operational bottlenecks efficiently. Skills Required: - Advanced Excel (VLOOKUP, Pivot Table, Macros). - Basic SQL knowledge is a plus. - Excellent communication and coordination skills. - Stakeholder and vendor management experience. - Analytical thinking and attention to detail. - Time management and multitasking ability.
Posted 1 month ago
2.0 - 7.0 years
8 - 14 Lacs
Bengaluru
Work from Office
R As a PM I in AMXL Supply Chain team, you will have the opportunity to solve business and customer centric problems to improve the efficiency/cost and speed of fulfilment for the Heavy & Bulky channel. In this role you will partner with stakeholders across business and operations verticals, to solve complex technical problems - preferably with simple but scaleable solutions. Supply Chain managers are take customer anecdotes seriously, are data driven, create & leverage mechanisms to create scalable solutions that eliminate ambiguities. They are comfortable working in teams having advanced analytical, mathematical, and quantitative requirements. Basic qualifications 1. At least 4 years of experience in a top tier company driving programs or projects. 2. Supply Chain background preferable but not mandatory. We hire for core skills, not specializations. 3. Bachelors degree in Computer Science, Physics, Mathematics, Statistics, Engineering, or similar. 4. Ability to grasp the operational concepts of customer order flow across all miles with different volume and demand patterns. 5. Able to manage a business that operates 24/7 and commit the time required to get the job done. 6. Business analysis and partnership across Amazon with AFT, SME and Operations leaders to develop new operating opportunities. 7. Regularly monitor performance markers drive continuous improvement to optimize process consistency, cost and customer experience. 8. Ability to deal with ambiguity, take high confidence assumptions or seek help/elevate discussions wherever required to deliver results. 9. Ability to back-up narratives and decisions with data. 10. High degree of ownership, self-motivated and have backbone to stand-up for what is right vs. what is easy/comfortable. Able to function independently with limited guidance. 11. You should be able to deal with varied stakeholders and earn their trust. You should have the ability to influence stakeholders upto +1 level without authority and do so by using data and facts. 12. Working knowledge of data mining using SQL, ETL, data warehouse as well as Excel. Preferred qualifications 1. Strong presentation skills. Ability to independently present narratives and take Qs from stakeholders in open forums. 2. Proficiency in VBA Macro, Quicksight/related dashboard tools, Python, R etc. 3. You should have excellent written communication skills - data oriented & brevity being key words in your style of writing. 4. Direct work experience in e-commerce, warehousing or delivery station operations. ole & responsibilities Preferred candidate profile
Posted 1 month ago
4.0 - 9.0 years
9 - 13 Lacs
Hyderabad, Ahmedabad
Work from Office
At Armanino, you determine your career path. This means it''s possible to pursue challenges you are passionate about, in industries you care about. Armanino is proud to beamong the top 20 Largest Firms in the United States of Americaand one of theBest Places to Work. Armanino (USA) has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you dont check-out of life when you check-in at work. Thats why weve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. This open position is for Armanino India LLP. Armanino India LLP is a fully owned subsidiary of Armanino (USA). Responsibilities Development of BI dashboards and complex analysis with large quantities of financial and operational data Preparation of financial and key performance indicators (KPIs) reporting packages, including senior leadership presentations Analyze actual results for variances to plan and identify actionable insights. Present insights, recommendations, and complex financial concepts in a clear and concise manner Design and build sophisticated financial analyses to support business decision-making including revenue, expense, profitability, resource management, trends, scenarios, sensitivities and ad hoc analyses. Obtain and clean data through extract, transform, and load (ETL) best practices with controls to ensure data accuracy Identify and implement opportunities for reporting and processes improvements to enhance efficiency and accuracy Support development of real time forecasting and budget with templates, analysis, and data consolidation Attention to detail, ensuring accuracy and quality of all materials produced Effectively communicate and maintain positive working relationships with peers and internal clients in a collaborative and fast paced environment Develop an expertise in Armaninos key systems and data structures Requirements 4+ years of relevant work experience including supporting United States based organization Bachelors or Master''s degree in Finance, Accounting, Business Administration, Analytics, Computer Science or a related field Advanced expertise in Excel, familiarity with finance/ERP platforms and forecasting/CPM/BI platforms Hybrid work environment Work hours are from approximately 2pm to 11 pm local time to enable strong relationships with US based team Strong communication and collaboration skills, comfortable working with both technical and non-technical stakeholders. Analytical and problem-solving skills, with demonstrated intellectual ability to adapt to a dynamic, rapidly changing business as it scales to a billion dollars and beyond. A genuine passion for corporate finance and for helping others, a thirst for knowledge and professional development, and a desire to overcome challenges. Self-starter, able to formulate and conduct analysis with minimal supervision and get work done. Creativity, critical thinking, and problem-solving skills. Strong communication and interpersonal skills Experience with Microsoft Copilot, Generative AI, and Machine Learning Models in Finance uses Workday financials, Workday Adaptive Planning, and Office Connect experience Large enterprise corporate finance experience Compensation and Benefits: CompensationCommensurate with Industry standards Other BenefitsProvident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position. "Armanino is the brand name under which Armanino LLP, Armanino CPA Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.
Posted 1 month ago
2.0 - 6.0 years
2 - 4 Lacs
Chennai
Work from Office
About The Role JOB ROLE " Participate in the Lobby Experience Model, serving as assigned person to welcome the customer, direct them as appropriate based on their identified needs and encourage utilization of self-service channels, carries a tab to help the customer navigate MB and NB as customer is waiting. " Support Bank guidelines for delivering and coaching exceptional customer experience including proactively greeting customers, smiling, using their name and ending each interaction (whether in person or phone) by saying "Thank you for banking with Kotak, is there anything else I can do for you today (customer name)" Maintain a professional manner to build customer confidence and trust. " Take ownership of error resolution including resolving situations escalated by br. staff, as well as routine customer problems and referring more complex issues to supervisor or platform. Follow-up with issues as required to ensure timely and accurate resolution. " Possess and maintain thorough knowledge of procedures; build and maintain productive partnership with Regional Operations to ensure branch achievement of pertinent SQ goals. " Demonstrate teamwork by proactively assisting other branch colleagues when needed as well as actively participating and contributing during Branch Team meetings and leading portions as necessary. " Lobby manager to be equipped with a TAB to give Digital Demo to the customer. " Designated retention specialist JOB REQUIREMENT: " Should have atleast 4-6 yrs of branch banking experience " Strong verbal communication and interpersonal skills. " Ability to interact with all levels of management. " Proven work leadership and coaching skills. " Proven ability to effectively handle difficult customer conversations. " Well-organized individual with time management and prioritization skills, with ability to work under critical time constraints. " Proficiency with Digi & tab as well as e-mail. " Ability to stand for long periods of time. " Ability to interact with customers in an open face-to-face work environment.
Posted 1 month ago
2.0 - 6.0 years
2 - 4 Lacs
Pune
Work from Office
About The Role JOB ROLE " Participate in the Lobby Experience Model, serving as assigned person to welcome the customer, direct them as appropriate based on their identified needs and encourage utilization of self-service channels, carries a tab to help the customer navigate MB and NB as customer is waiting. " Support Bank guidelines for delivering and coaching exceptional customer experience including proactively greeting customers, smiling, using their name and ending each interaction (whether in person or phone) by saying "Thank you for banking with Kotak, is there anything else I can do for you today (customer name)" Maintain a professional manner to build customer confidence and trust. " Take ownership of error resolution including resolving situations escalated by br. staff, as well as routine customer problems and referring more complex issues to supervisor or platform. Follow-up with issues as required to ensure timely and accurate resolution. " Possess and maintain thorough knowledge of procedures; build and maintain productive partnership with Regional Operations to ensure branch achievement of pertinent SQ goals. " Demonstrate teamwork by proactively assisting other branch colleagues when needed as well as actively participating and contributing during Branch Team meetings and leading portions as necessary. " Lobby manager to be equipped with a TAB to give Digital Demo to the customer. " Designated retention specialist JOB REQUIREMENT: " Should have atleast 4-6 yrs of branch banking experience " Strong verbal communication and interpersonal skills. " Ability to interact with all levels of management. " Proven work leadership and coaching skills. " Proven ability to effectively handle difficult customer conversations. " Well-organized individual with time management and prioritization skills, with ability to work under critical time constraints. " Proficiency with Digi & tab as well as e-mail. " Ability to stand for long periods of time. " Ability to interact with customers in an open face-to-face work environment.
Posted 1 month ago
2.0 - 6.0 years
2 - 4 Lacs
Mumbai
Work from Office
About The Role JOB ROLE " Participate in the Lobby Experience Model, serving as assigned person to welcome the customer, direct them as appropriate based on their identified needs and encourage utilization of self-service channels, carries a tab to help the customer navigate MB and NB as customer is waiting. " Support Bank guidelines for delivering and coaching exceptional customer experience including proactively greeting customers, smiling, using their name and ending each interaction (whether in person or phone) by saying "Thank you for banking with Kotak, is there anything else I can do for you today (customer name)" Maintain a professional manner to build customer confidence and trust. " Take ownership of error resolution including resolving situations escalated by br. staff, as well as routine customer problems and referring more complex issues to supervisor or platform. Follow-up with issues as required to ensure timely and accurate resolution. " Possess and maintain thorough knowledge of procedures; build and maintain productive partnership with Regional Operations to ensure branch achievement of pertinent SQ goals. " Demonstrate teamwork by proactively assisting other branch colleagues when needed as well as actively participating and contributing during Branch Team meetings and leading portions as necessary. " Lobby manager to be equipped with a TAB to give Digital Demo to the customer. " Designated retention specialist JOB REQUIREMENT: " Should have atleast 4-6 yrs of branch banking experience " Strong verbal communication and interpersonal skills. " Ability to interact with all levels of management. " Proven work leadership and coaching skills. " Proven ability to effectively handle difficult customer conversations. " Well-organized individual with time management and prioritization skills, with ability to work under critical time constraints. " Proficiency with Digi & tab as well as e-mail. " Ability to stand for long periods of time. " Ability to interact with customers in an open face-to-face work environment.
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
Vadodara
Work from Office
Company: Gaj Group A Reputed Real Estate Developer Location: Vadodara Job Type: Full-time Joining: Immediate Key Responsibilities: Manage and update CRM software with leads, inquiries, and follow-up status. Handle inbound and outbound tele-calls related to client inquiries. Schedule and coordinate client visits and maintain visit records. Prepare and manage daily, weekly, and monthly sales and inquiry reports. Create and update performance and booking reports in Google Sheets and Excel. Assist the sales team with backend coordination. Maintain organized records of client interactions and booking documentation. Support in marketing campaigns and lead tracking activities. Required Skills: Good typing speed (minimum 30+ WPM preferred). Strong knowledge of Google Sheets and Advanced Excel (Pivot Tables, VLOOKUP, Filters, Charts, etc.). CRM software handling experience (Real estate CRM preferred). Good communication and telephone etiquette. Ability to work under pressure and meet deadlines. Detail-oriented with strong organizational skills. Eligibility Criteria: Graduate in any discipline. Minimum 5 years of total experience. Should have worked in 1 company for at least 3–4 years continuously. Experience in the Real Estate industry preferred. Must be based in or willing to relocate to Vadodara. Immediate Joiners Preferred.
Posted 1 month ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Mandatory Skills: Telecom NMS Data Modelling South Bound Experience: 5-8 Years
Posted 1 month ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Mandatory Skills: Data Science Consulting Experience: 5-8 Years
Posted 1 month ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Mandatory Skills: Google BigQuery Experience: 5-8 Years
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Mandatory Skills: Ipython Experience: 3-5 Years
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Gurugram
Work from Office
Treasury Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Responsibilities Coordinate with Deal Team/IRBD/Finance on funding mechanics using cash on hand, leverage facility (ABL or subscription line), capital call Daily management of cash and liquidity activities for the various entities, including credit facility draws, repayments and interest/waterfall payments Forecast cash flow, borrowing needs and available funds for investments Ensure timely execution of wire payments adhering to strict cut-off times Review cash movement activity, including wire instructions and agent notices Partner closely with BXC deal team, finance team and capital markets team on Treasury needs globally Manage resources in our Center of Excellence (CoE) in India and provide hands on support to Treasury team Provide middle and back office support for deal funding and trade settlements Manage and update internal/external standard settlement instructions as required Coordinate Know Your Customer refreshes with our banking partners Assist on new business initiatives and any special projects that may arise Requirements Experience leading activities including new Treasury Management System implementations, enhancements, modifications, integrations, and project management Experience managing operational aspects of leverage facilities In-depth knowledge of SWIFT message standards Previous experience using Treasury Management Workstation and SWIFT payment processing and reporting Previous experience using Geneva or other accounting systems Previous experience with alternative asset management company Proficient with Microsoft Office Suite, including Advanced Excel, Word and PowerPoint Demonstrated ability to quickly learn new systems and processes Demonstrated ability to enhance current process and drive improvements Ability to multitask in a fast-paced environment with multiple priorities Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks
Posted 1 month ago
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