Posted:5 days ago|
Platform:
Work from Office
Full Time
We are looking for a detail-oriented Account Manager to oversee and nurture client relationships, ensuring customer satisfaction and loyalty. Key Responsibilities Act as the primary point of contact for assigned clients. Develop long-term relationships with clients, understanding their needs and goals. Coordinate with internal teams to deliver seamless service. Upsell and cross-sell products and services based on client requirements. Monitor account performance and ensure client satisfaction. Prepare regular account updates and reports. Qualifications Excellent communication and interpersonal skills. Proven experience in account management or customer service roles. Strong organizational and multitasking abilities. Proficiency in CRM software and Microsoft Office Suite.
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