87 Accent Jobs - Page 2

Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality

Hello we are Hiring for a Voice and Accent trainer trainer for a leading ITES Company in Mysore. Roles and Responsibilities Conduct language and voice & accent training for employees as per organization standards. Designing and conducting regular training on soft skills, chat etiquette & grammar. Collating learning needs (behavioral/functional), standardize training, schedule a calendar, and conduct the training. Monitor and provide feedback for bottom performers. Ensure that the bottom performers move up the learning curve by means of special coaching sessions. Desired Candidate Profile Fluent in English Min. 14 year trainer experience in BPO Bpo Training experience Salary - 8.5 - 10lpa Lpa Job Location - Pune To know more about the same kindly reach out to our HR's *Khushi 7869457739 *Honey 8871997083 Warm Regards, Prajit Grover KVC CONSULTANTS LTD

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpacts AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is anadvanced technology services and solutions company that delivers lasting valuefor leading enterprises globally. Through our deep business knowledge,operational excellence, and cutting-edge solutions we help companies acrossindustries get ahead and stay ahead. Powered by curiosity, courage, andinnovation , our teams implement data, technology, and AI to createtomorrow, today. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities • Respond to customer queries and customers concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications • Graduate (Any Discipline) • Freshers are eligible Preferred qualifications • Previous experience in a customer service role chat/email/voice • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training.

Shifts - 24/7 rotational shifts including night shifts 5 days working any 2 rotational weekoffs Candidates from within hiring boundary (only mumbai) DRUG TEST MANDATORY Required Candidate profile Qualification - Graduate freshers or HSC with minimum 6 months exp Excellent communication required 1 month work from office training and then work from home Candidates should be within boundaries.

Skills : US based Patient Calling, Work mode: WFH Immediate joiners are preferred Roles and responsibilities: Candidates with exposure in Patient calls, inquires handling, scheduling appointments and related experienced are only preferred. Callers completely who has excellent communication is required. Responsible for calling patients in the US and also to handle their calls and enquiries. Excellent US/American Accent is mandatorily required. Organizing and Completing tasks according to assigned priorities. Appropriate documentation of the claims is required on Client Software. Candidates who has worked for US based patients or projects are mandatorily required. Required Candidate profile: Good Keyboard skills and knowledge of MS Office. Candidate should be willing to work the night shift in different US time Zones. Excellent Communication with US accents, Analytical & resolution skills. Only Looking for Patient caller !! Share your resume along with your last three months' pay slips and the details to hr@acpbillingservices.com . Company's Location: ACP Billing Services Pvt Ltd. NO.133, 2ND FLOOR, EJNS ARK, KP GARDEN STREET, MADHAVARAM HIGH ROAD, MADHAVARAM Chennai- 600 051.Land Mark: Next to ICICI Bank Madhavaram Branch

Position Title: Senior Customer Specialist- Voice Call Coach Trainer / SME Location: Chennai / Pune Working Hours: Permanent Work from Office - 5 days a week Australian Business Hours (2:30 am / 3:30 am IST till 11:30 am and 12:30 pm) Holidays are followed as per Australian calendar. Position Summary: We are looking for customer Coordination Specialist/ Voice SME with excellent English communication skills and experience in B2B as well as B2C Australian customer service domain. This role requires training the team on the communications kills and Australian voice accent, and auditing the call recordings and conducting trainings and creating personalized improvement plans to enhance communication and call handling capabilities of team. Key Responsibilities: 1. Training and coaching: Design and deliver communication improvement training programs for associates, focusing on customer service, and effective English communication. Develop training content aligned with Australian English standards. Providing personalized feedback and guidance to associates to enhance their skills and performance related to communications. This includes auditing call recordings, identifying strengths and weaknesses and share feedback to determine areas for improvement. Creating personalised tailored plans to address specific associate s needs. Evaluating different call scenarios and create customize scripts to support and built competence. 2. Call Audits: Evaluating call quality based on criteria such as communication skills, and customer satisfaction. Verifying that associate follows established processes and procedures on call. Educational Qualification & Experience: 1. Bachelor sdegree in any discipline. 2. Minimum3 years of experience in call audit and training for international voice support,preferably in Australian voice process. Mandatory Skills: 1. International Call centre operations (Australian English) 2. Training coaching 3. Quality assurance Thanks & Regards, Sneha Lakshmi

Dear Aspirants!!.. Greeting from Sagility.. Hiring for Voice and Accent Trainer. Eligibility criteria: College Graduate/Higher Secondary Preferred certification: Train the Trainer/ TEFL/ IELTS Overall 4Yrs of exp At least 1 year of trainer experience in the BPO setting as a V&A/ Pre-process trainer Communications Skills: Excellent oral & written English Expert business and technical writing skills Computer Skills: Requirement: Expert in MS Office applications, especially with MS Excel, MS Word, Microsoft PowerPoint Able to facilitate courses/ modules using virtual classrooms platforms such as WebEx, Ms Teams, blackboard, etc. Preferred: Familiarity with Articulate 360, Adobe Photoshop, Macromedia Flash or similar software Project Management: Preferred Project Management Certification/ LEAN/ Green Belt Certification Training Delivery Expert Competency Level in facilitation and delivering training Expert in managing classes Training Needs Analysis Should be an expert in interpreting and assessing training and development needs of individual and teams to develop appropriate and effective training strategies to bridge identified gaps. Training Design & Development Should be knowledgeable on ADDIE and 6Ds of Breakthrough learning in ensuring effective training delivery while achieving business objectives. Analytical and Problem-Solving Skill Able to establish structure and procedures to protect classified information. Ability to make administrative and procedural decisions and judgments. Ability to determine problems, to problem solve and recommend solutions. To seek out better methods of training classes to operate. Candidates should be flexible working with 24/7 shifts Two Way Cab Interested candidates can share their updated profile to seema.madhavi@sagility.com Can also reach out @ 8639685017. Thanks and Regards, TA Team. Sagility

Dear Candidates, Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview Process Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport: Two-way transport available based on boundary limits. Location: Chennai - OMR, Ambattur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 7338943948 or mail to mupoor.ramyasree@agshealth.com Thanks & Regards, Srinivasan.Ravichandran HR-Talent Acquisition AGS Health.

T hese roles, you will be responsible for: Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors. Reporting and tracking training effectiveness, project effectiveness Interviewing new hires Regular and continuous touch base with floor and trainees to map improvement Required Skills for this role include: Communication Skills: 2 years experience in Voice and Accent Training Delivery, Excellent communication skills (CEFR C1) Excellent Facilitation Skills Coaching and Feedback Proficient in MS office tools Instructional Design Skills Expat Canadian US Shifts , Work From Office GURUGRAM Location Milki Bisht| - 9151206474 Email id milki.bisht@nlbtech.in

Engage US customers via phone, chat & email to sell automobile parts. Process orders, identify parts from inventory, negotiate deals, provide updates, and resolve issues efficiently during night shifts. Required Candidate profile Seeking candidates with 1–3 years of experience in sales and customer support for US/UK markets, preferably in auto parts. Must have excellent English, negotiation skills, and night shift readiness.

Job description Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes. Whatsapp / CALL --- HR Devika 9821182651 HR Mahvish 9628373766 HR SIMRAN 9821182647 HR RIYA 9628373761 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

Hiring for hsc fresher Salary - 21k inhand / Hsc exp and Graduate exp 25k per month salary + incentives 5 days working with any 2 week off Rotational shift Immediate joiner Required Candidate profile Note Aadhar card is mandatory for this job role application Kindly fill the google form https://docs.google.com/forms/d/e/1FAIpQLSdfn9wchrJQj-Wt7ZrmCRhBv9r3Lix-38ILJS7Vja9dOfTIUg/viewform?usp=sf_link

Real estate process (semi-international process) Timings - 9pm to 6am 2 weeks will be night 2 week day. Salary upto 22k in-hand 26ctc. Rotational off 6 months BPO experience

SAT n Paper is an 8-year-old company providing online tutoring for standardized tests to students in India and abroad. The current team size is 200+ retainers. Online Tutor - SAT Verbal Job Type: Full-time/Part-Time (work from home) Eligibility/Qualification: The candidate must have a graduation degree in their expertise area. Must have outstanding communication skills. Research Scholars may also apply for a part-time job. Work Experience: 6 months - 8 years of teaching in the relevant area. Any experience in online tutoring will be an added advantage. Remuneration: 4.8 LPA to 8.4 LPA (will be decided based on the shortlisting criteria) Working Hours: 6 days working a week with one week off. Weekends working Please Note: We are also looking for tutors who are available to teach during the early morning hours from 4 am to 11 am and in the afternoon hours from 3 pm to 10 pm. Roles & Responsibilities: Will be responsible for training and mentoring the students in a result-oriented manner coupled with academic enrichment for self and the organization. A broad break-up of the role is as follows: A. Tutoring B. Student review C. Content development and research

Hiring for Freshers || AR Caller - International Semi-Voice Process || Qualification- Graduation/ Intermediate (No Btech) - Skills : Good Communication Only Freshers 5 days working, Mon - Fri Fixed Sat & Sun off. Shift: Night (Timing: 6.30PM TO 3.30AM) 1-Way Cab (30km) Package: Fresher : During Training 10,700 take home, from 4th month 13,500 Take Home + Incentive Work Location: Hyderabad Immediate Joiner Interested candidates can share your updated resume to dasarianuradha.axisservices@gmail.com HR Anuradha - 9618965277(share resume via WhatsApp ) Refer your friend's / Colleague 4 rounds (Interview timings 11am to 3pm) Walkin on Monday & Tuesday (i.e., 24/06/2025 & 25/06/2025 )

Dear Candidates, Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview Process Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport: Two-way transport available based on boundary limits. Location: Chennai - OMR, Ambattur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 7338943948 or mail to mupoor.ramyasree@agshealth.com Thanks & Regards, Ramyasree Mupoor HR-Talent Acquisition AGS Health.

Greetings from Infosys BPM Ltd., We are hiring for Customer Service Voice and Accent Trainer in Mysore, please walk-in for the interview on 26th and 27th June 2025 at Bangalore. Note: Please carry a copy of this email to the venue. Interview Time: 10 AM to 1 PM Interview Date: 26th and 27th June 2025 Interview Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Mysore Qualification : Full time Graduates (15 Years of Education) Experience : 4 - 8 Years Job Description: Process Lead Location: Mysore Employment Type: Full-Time. Responsibilities Analysis: - Use appropriate research methodology and principles to carry out research ethically and effectively. - Identify improvement needs accurately. - Conduct training needs assessment and recommend appropriate program/s to meet those needs. - Examine data from multiple sources and integrate data/ inputs to determine and resolve key issues. - Determine multiple solutions /alternatives keeping in mind the various stake holders; select / recommend the optimal solution. - Use appropriate tools and methods for data analysis, collection, quality checks, and reporting. - Use basic analytical methods to identify problems for client scenarios and recommend solutions. Planning and Organizing: - Plan / schedule trainings and coaching while optimizing the resources available. - Ensure training/ coaching plan is executed in a timely manner. - Complete all administrative tasks on time. Facilitation (Customer Service training, Refreshers, Coach-the-Coach): - Use facilitation skills / experience for effective behavioural training. - Apply appropriate training / coaching methodology, processes, learning theories and inter-personal / group dynamics to deliver programs effectively. - Think on one's feet and adapt learning facilitation flow according to the trainees' WINs (Wants, Interests and Needs). - Extend follow-up support on the floor (via TLs, QAs, SMEs, Coaches) to sustain learning and improve performance. - Exhibit patience and dedication to bring participants up the learning curve. - Utilize relevant tools required to help participants learn and to extend support to them. Customer Service Domain and Voice & Accent Knowledge: - Proficient in V&A concepts and delivery (consonant and vowel sounds, anatomy of the mouth and articulators, syllable and word stress, accent neutralization technique) - Exhibit pleasant nature with a receptive attitude in order to reflect the true essence of Customer Service (Lead by Example). - Consistently display strong customer service skills (courtesy, patience, helpfulness, sincerity, receptiveness, responsiveness, accountability, responsibility etc.). - Translate customer service business requirements into training / coaching action plans. High Impact Communication: - Mentor and guide through positive communication. - Utilize excellent oral and written communication skills. - Listen effectively and build rapport appropriately. - Remain receptive to feedback with a desire to constantly improve self. Consulting: - Work closely with the quality team to ensure consistency - Work closely with CS operations leaders to ensure improved performance Documentation / Reporting: - Use MS-Word, Excel and Powerpoint to report and document efficiently, effectively and accurately in a timely manner. Requirements Working knowledge of research methodology and principles. Experienced in development needs assessment (TNA) techniques/ tools. Experienced in training / intervention calendar preparation. Advanced classroom training facilitation and coaching skills. Advanced knowledge of relevant tools required to help participants learn and to extend support to them. Advanced Customer Service attitude, skills and knowledge. Ability to translate customer service business requirements into training / coaching action plans. Client consulting skills. Willingness to relocate, travel and work in shifts, at short notice. Qualifications Candidate must possess a Bachelors Degree in any field and be Voice and Accent (V&A) certified from a recognised institute. Min. 5 years call center experience and 2 years in training and coaching. Excellent in MS office products (Excel, Word, Outlook, PowerPoint). Experienced in training scheduling, delivery and reporting. Interface effectively and professionally with all levels of management both internally and externally. Excellent Oral and Written communication skills. Excellent analytical and problem-solving skills. Must adhere and non-negotiables: Should've been actively training as a V&A and English Language trainer from last 4-5 yrs; scheduling, delivery and reporting. V&A certification from a reputed institute Willingness to travel and work in shifts Excellent Oral and Written communication skills. Coaching Certification Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Documents to Carry: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

Roles and Responsibilities Develop training programs for new hires, focusing on voice and accent improvement. Conduct one-on-one coaching sessions with team members to enhance their communication skills. Create customized training materials using various tools such as PowerPoint, Word, Excel, etc. Collaborate with the quality assurance team to identify areas of improvement in customer interactions. Provide feedback to trainees on their progress and suggest additional exercises for practice.

Urgent Openings in Pune , Bangalore, Vizag, Gurgaon & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners or lesser notice period Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality

Urgent Openings in Pune & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners Role and Key Responsibilities: Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. Innovate training materials by integrating floor requirements and best practices into the training curriculum. Proactively implement best practices and contribute to value addition across multiple locations. Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. Interact with customers as required to gather feedback and address training-related queries. Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. Mentor and support new trainers to enhance their effectiveness and integration into the training team. Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: Exceptional verbal and written communication skills in English. Strong facilitation and presentation skills with a proven ability to engage and motivate participants. Proficient in data handling, interpretation, and management. Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested please call, Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Dream11 Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- (Chat/Voice Process) Note:- Work From Office. Salary :- 2 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice/Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

Flipkart Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive Process:- (Chat/Voice Process) Note:- Work From Office. Salary :- 2.75 Lack CTC to 4.80 Lack CTC Exp :- 0 to 5 Year Experiance (Fresher can Apply) Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice/Chat process for enterprise business (Customer Service) Graduate with relevant experience ( Chat/ Voice Customer service Exp ) can apply. Flexible to work in any shift Rotational . Working days 6 days working. Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off Cab Facility available

Myntra Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- (Chat/Voice Process) Note:- Work From Office. Salary :- 2 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice/Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

Flipkart Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- (Chat/Voice Process) Note:- Work From Office. Salary :- 2.50 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice/Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)