49 Accent Jobs

SAT n Paper is an 8-year-old company providing online tutoring for standardized tests to students in India and abroad. The current team size is 200+ retainers. Online Tutor - SAT Verbal Job Type: Full-time/Part-Time (work from home) Eligibility/Qualification: The candidate must have a graduation degree in their expertise area. Must have outstanding communication skills. Research Scholars may also apply for a part-time job. Work Experience: 6 months - 8 years of teaching in the relevant area. Any experience in online tutoring will be an added advantage. Remuneration: 4.8 LPA to 8.4 LPA (will be decided based on the shortlisting criteria) Working Hours: 6 days working a week with one week off. Weekends working Please Note: We are also looking for tutors who are available to teach during the early morning hours from 4 am to 11 am and in the afternoon hours from 3 pm to 10 pm. Roles & Responsibilities: Will be responsible for training and mentoring the students in a result-oriented manner coupled with academic enrichment for self and the organization. A broad break-up of the role is as follows: A. Tutoring B. Student review C. Content development and research

Hiring for Freshers || AR Caller - International Semi-Voice Process || Qualification- Graduation/ Intermediate (No Btech) - Skills : Good Communication Only Freshers 5 days working, Mon - Fri Fixed Sat & Sun off. Shift: Night (Timing: 6.30PM TO 3.30AM) 1-Way Cab (30km) Package: Fresher : During Training 10,700 take home, from 4th month 13,500 Take Home + Incentive Work Location: Hyderabad Immediate Joiner Interested candidates can share your updated resume to dasarianuradha.axisservices@gmail.com HR Anuradha - 9618965277(share resume via WhatsApp ) Refer your friend's / Colleague 4 rounds (Interview timings 11am to 3pm) Walkin on Monday & Tuesday (i.e., 24/06/2025 & 25/06/2025 )

Dear Candidates, Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview Process Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport: Two-way transport available based on boundary limits. Location: Chennai - OMR, Ambattur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 7338943948 or mail to mupoor.ramyasree@agshealth.com Thanks & Regards, Ramyasree Mupoor HR-Talent Acquisition AGS Health.

Greetings from Infosys BPM Ltd., We are hiring for Customer Service Voice and Accent Trainer in Mysore, please walk-in for the interview on 26th and 27th June 2025 at Bangalore. Note: Please carry a copy of this email to the venue. Interview Time: 10 AM to 1 PM Interview Date: 26th and 27th June 2025 Interview Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Mysore Qualification : Full time Graduates (15 Years of Education) Experience : 4 - 8 Years Job Description: Process Lead Location: Mysore Employment Type: Full-Time. Responsibilities Analysis: - Use appropriate research methodology and principles to carry out research ethically and effectively. - Identify improvement needs accurately. - Conduct training needs assessment and recommend appropriate program/s to meet those needs. - Examine data from multiple sources and integrate data/ inputs to determine and resolve key issues. - Determine multiple solutions /alternatives keeping in mind the various stake holders; select / recommend the optimal solution. - Use appropriate tools and methods for data analysis, collection, quality checks, and reporting. - Use basic analytical methods to identify problems for client scenarios and recommend solutions. Planning and Organizing: - Plan / schedule trainings and coaching while optimizing the resources available. - Ensure training/ coaching plan is executed in a timely manner. - Complete all administrative tasks on time. Facilitation (Customer Service training, Refreshers, Coach-the-Coach): - Use facilitation skills / experience for effective behavioural training. - Apply appropriate training / coaching methodology, processes, learning theories and inter-personal / group dynamics to deliver programs effectively. - Think on one's feet and adapt learning facilitation flow according to the trainees' WINs (Wants, Interests and Needs). - Extend follow-up support on the floor (via TLs, QAs, SMEs, Coaches) to sustain learning and improve performance. - Exhibit patience and dedication to bring participants up the learning curve. - Utilize relevant tools required to help participants learn and to extend support to them. Customer Service Domain and Voice & Accent Knowledge: - Proficient in V&A concepts and delivery (consonant and vowel sounds, anatomy of the mouth and articulators, syllable and word stress, accent neutralization technique) - Exhibit pleasant nature with a receptive attitude in order to reflect the true essence of Customer Service (Lead by Example). - Consistently display strong customer service skills (courtesy, patience, helpfulness, sincerity, receptiveness, responsiveness, accountability, responsibility etc.). - Translate customer service business requirements into training / coaching action plans. High Impact Communication: - Mentor and guide through positive communication. - Utilize excellent oral and written communication skills. - Listen effectively and build rapport appropriately. - Remain receptive to feedback with a desire to constantly improve self. Consulting: - Work closely with the quality team to ensure consistency - Work closely with CS operations leaders to ensure improved performance Documentation / Reporting: - Use MS-Word, Excel and Powerpoint to report and document efficiently, effectively and accurately in a timely manner. Requirements Working knowledge of research methodology and principles. Experienced in development needs assessment (TNA) techniques/ tools. Experienced in training / intervention calendar preparation. Advanced classroom training facilitation and coaching skills. Advanced knowledge of relevant tools required to help participants learn and to extend support to them. Advanced Customer Service attitude, skills and knowledge. Ability to translate customer service business requirements into training / coaching action plans. Client consulting skills. Willingness to relocate, travel and work in shifts, at short notice. Qualifications Candidate must possess a Bachelors Degree in any field and be Voice and Accent (V&A) certified from a recognised institute. Min. 5 years call center experience and 2 years in training and coaching. Excellent in MS office products (Excel, Word, Outlook, PowerPoint). Experienced in training scheduling, delivery and reporting. Interface effectively and professionally with all levels of management both internally and externally. Excellent Oral and Written communication skills. Excellent analytical and problem-solving skills. Must adhere and non-negotiables: Should've been actively training as a V&A and English Language trainer from last 4-5 yrs; scheduling, delivery and reporting. V&A certification from a reputed institute Willingness to travel and work in shifts Excellent Oral and Written communication skills. Coaching Certification Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Documents to Carry: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

Roles and Responsibilities Develop training programs for new hires, focusing on voice and accent improvement. Conduct one-on-one coaching sessions with team members to enhance their communication skills. Create customized training materials using various tools such as PowerPoint, Word, Excel, etc. Collaborate with the quality assurance team to identify areas of improvement in customer interactions. Provide feedback to trainees on their progress and suggest additional exercises for practice.

Urgent Openings in Pune , Bangalore, Vizag, Gurgaon & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners or lesser notice period Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality

Urgent Openings in Pune & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners Role and Key Responsibilities: Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. Innovate training materials by integrating floor requirements and best practices into the training curriculum. Proactively implement best practices and contribute to value addition across multiple locations. Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. Interact with customers as required to gather feedback and address training-related queries. Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. Mentor and support new trainers to enhance their effectiveness and integration into the training team. Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: Exceptional verbal and written communication skills in English. Strong facilitation and presentation skills with a proven ability to engage and motivate participants. Proficient in data handling, interpretation, and management. Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested please call, Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Dream11 Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- (Chat/Voice Process) Note:- Work From Office. Salary :- 2 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice/Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

Flipkart Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive Process:- (Chat/Voice Process) Note:- Work From Office. Salary :- 2.75 Lack CTC to 4.80 Lack CTC Exp :- 0 to 5 Year Experiance (Fresher can Apply) Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice/Chat process for enterprise business (Customer Service) Graduate with relevant experience ( Chat/ Voice Customer service Exp ) can apply. Flexible to work in any shift Rotational . Working days 6 days working. Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off Cab Facility available

Myntra Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- (Chat/Voice Process) Note:- Work From Office. Salary :- 2 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice/Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

Flipkart Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- (Chat/Voice Process) Note:- Work From Office. Salary :- 2.50 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice/Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

Urgent Openings in Pune & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Role: Customer support Freshers and 1 year Experience into customer handling Excellent communication in English Location: Pune and Bangalore Salary upto 6 LPA Immediate joiners preferrable Rotational shift timings Virtual mode Thanks 7200217280

Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality

Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality

Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality

Role & responsibilities Collaborate with NH and BAU advisors to reduce MTI and address grammatical issues. Conduct soft skills and customer experience training sessions as needed for NH and BAU advisors. Measure training efficacy through pre- and post-assessments to track communication skill improvements. Use customer feedback to evaluate CSAT/customer experience sessions efficacy. Leverage QA Monform parameters to assess communication skills; if unavailable, integrate relevant metrics into campaigns with internal quality auditors. Analyze DSAT calls and design targeted intervention sessions to drive performance improvement. Proficient in PowerPoint and Excel for content creation, reporting, and data analysis. Strong presentation skills required for final in-office presentation round (following a virtual PI round, if applicable).

Looking for 4+ years of experience in International Voice process(Customer Service) Must have Trainer exp on papers Location- Bangalore WFO| Rotational Shifts Any Graduate CTC- 9 LPA(62K in hand) Immediate joiners only Contact- 8529474615 Radhika

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Title: International BPO Executive (US/UK Accent) Location: Mumbai Company : Boston Institute of Analytics Department: Admissions & Sales Job Summary: The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle - from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students. (Must have a UK or US accent) Key Responsibilities: Sales & Lead Conversion: Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals. Clearly communicate the value proposition of BIAs programs, certifications, and career outcomes. Understand the goals and needs of each lead and position the most relevant course offerings. Build trust and urgency by handling objections effectively and sharing success stories or career support insights. Maintain detailed lead tracking and updates in CRM tools to monitor each leads movement through the funnel. Counseling Session Coordination: Schedule and confirm one-on-one sessions between prospective students and in-house academic counselors. Follow up after counseling sessions to address any remaining questions or concerns and move leads closer to enrollment. Keep counselors informed on student readiness and support needed for conversion. Lead Nurturing & Follow-Up: Proactively follow up with cold, warm, and hot leads across multiple touchpoints (calls, WhatsApp, email). Re-engage previously interested leads with new program updates, offers, or success case studies. Ensure all communications are professional, timely, and student-focused. Performance & Reporting: Achieve weekly/monthly lead contact and enrollments. Prepare basic reports for daily outreach activity, lead quality, and conversion insights. Share on-ground feedback to marketing and admissions teams to improve campaign performance and lead quality. Team Collaboration: Work closely with counselors, marketing, and academic operations to ensure aligned messaging and process. Attend regular training sessions on product knowledge, sales techniques, and CRM tools. Qualifications: 1-3+ years of experience in sales, tele-counseling, or BPO environments, preferably for international (US/UK) markets. Strong sales and persuasion skills - ability to convert interest into action. Fluent in English(US/UK Accent) with excellent verbal and written communication. Comfortable working with CRM systems, lead dashboards, and reporting tools. Self-motivated, target-driven, and passionate about helping students make informed career decisions.

Roles & Responsibilities: Contacting and advising interested leads on appropriate insurance products. Skillset: Excellent communication in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors

Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors. Reporting and tracking training effectiveness, project effectiveness Interviewing new hires Regular and continuous touch base with floor and trainees to map improvement Required Skills for this role include: Communication Skills: 2 years experience in Voice and Accent Training Delivery, Excellent communication skills (CEFR C1) Excellent Facilitation Skills Coaching and Feedback Proficient in MS office tools Instructional Design Skills Expat Canadian Share your cv at milki.bisht@nlbtech.in or call me at - 9151206474

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078 Job Location - Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078 Job Location - Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Office Number - B001 Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078