71 Workflows Jobs

Greetings Of the Day !!! We are looking forward to hire SQL Professionals in the following areas: Years Of Experience 4 8 Years of total IT experience and 3+ years of MS CRM relevant experience (Only Relevant Experience would be consider) Work Location : Pune ONLY (Candidate should be willing to go to office) Notice Period : Immediate to 15 days serving notice. Key Responsibilities: Mandates : MS CRM + + Azure (please dont share more than 2 profiles, first those 2 will be processed, then we will ask for more) Develops, codes, configures, and tests programs and systems. Implements design solutions to improve quality, and performance of software applications. Executes necessary documentation, as directed, or needed. Collaborates with other team members to ensure that features meet business needs. Support team to follow XP, Clean Code Practices MS Dynamics 365 CRM, XRM Toolbox, API Integration, SQL Server, C#, Azure Soft Skills: Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with a focus on quality and continuous improvement.

Software Engineer Baner, Pune, Maharashtra Department Software & Automation Employee Type Permanent Experience Range 5 - 8 Years Qualification: Bachelor's or master's degree in computer science, IT, or related field. Roles & Responsibilities: Technical Role: Architect and build scalable data pipelines using AWS and Databricks. Integrate data from sensors (Cameras, Lidars, Radars). Deliver proof-of-concepts and support system improvements. Ensure data quality and scalable design in solutions. Strong Python, Databricks (SQL, PySpark, Workflows), and AWS skills. Solid leadership and mentoring ability. Agile development experience. Additional Skill: Good to Have: AWS/Databricks certifications. Experience with Infrastructure as Code (Terraform/CDK). Exposure to machine learning data workflows. Software Skills: Python Databricks (SQL, PySpark, Workflows) AWS (S3, EC2, Glue) Terraform/CDK (good to have)

Position Purpose We are looking for a highly motivated and experienced Senior Software Developer with strong expertise in C# development, Fenergo configuration, Oracle/SQL, and scripting to join our growing team. This role will focus on the design, development, and customization of client lifecycle management solutions using the Fenergo platform, while also contributing to broader enterprise development projects. Direct Responsibilities Configure and customize Fenergo CLM platform to meet business and regulatory requirements. Work with business analysts and stakeholders to gather requirements and translate them into technical solutions within the Fenergo ecosystem. Design and develop scalable software solutions using C#/.NET and related technologies. Work with business analysts and stakeholders to gather requirements and translate them into technical solutions within the Fenergo ecosystem. Proactively Identifying tools, best practices to include in project Design, write, and optimize Oracle/SQL queries, stored procedures, and database schemas. Develop and maintain automation scripts (e.g., PowerShell, Bash, Python) for deployment, integration, and operational tasks. Participate in software architecture design and technical reviews to ensure high-quality solutions. Collaborate with cross-functional teams to integrate Fenergo solutions with other enterprise systems. Troubleshoot complex issues and ensure application performance, reliability, and scalability. Ability to solve problems in a collaborative way and share knowledge with teammates Technical & Behavioral Competencies Strong in OOPS , C#/Java, .Net Framework , .Net Core Expertise on Fenergo Configuration, BRE, Rules, UI, Workflows Hands on and strong knowledge of JSON, XML Knowledge of REST APIs and web services. Good knowledge around continuous delivery, TFS, Sonar, and environment configuration Good knowledge around pub/sub IBM MQ, Tomcat, Elastic Search, Drools, IIS Proficient in scripting languages such as PowerShell, Bash, or Python. Strong in SQL activities like development , optimization , refactoring etc. Strong in Angular, React or any other JavaScript framework Strong understanding of DevOps , DevSecOps , Automation Strong understanding of disconnected architecture like IBM MQ , Active MQ , MSMQ etc. Strong in any ORM framework like Entity Framework , NHibernate , Dapper etc. Strong in API , Microservices , windows service , architecture Agile Software development Practices Test Driven Development, BDD or DDD Nice to have Skills: Experience with other programming languages (e.g., Python, Go) Experience on Business Process Management tools (e.g. Camunda). Education Level: Bachelor Degree or equivalent Experience Level At least 12 years

Hi all, We're Hiring: Senior Consultant MS Dynamics & Power Platform Location: Bangalore Experience: 7+ Years Notice Period: Immediate to 15 Days Email: mojesh.p@acesoftlabs.com Call: +91 9701971793 Are you passionate about creating scalable solutions using Microsoft Dynamics and Power Platform? Join Acesoft Labs as a Senior Consultant – MS-Dynamics and Power Platform and be part of a dynamic team maintaining and enhancing enterprise-grade applications. Key Responsibilities: Maintain and enhance existing MS-Dynamics CRM applications Develop and support features on MS Power Platform Handle customization, workflows, scripts, integrations, and UI in Dynamics 365 CRM Translate business requirements into user stories and technical specs Integrate external APIs and manage application data flow Utilize tools like XRMToolbox and SDK for system administration Work within service operation teams for incident and request management Manage code repository, VSTS backlog, and source control Ensure smooth release and change management processes Collaborate with Business Systems Manager to align with architectural standards Mandatory Skills: Strong experience in MS Dynamics CRM – Entities, Workflows, Customizations, UI Proficiency in Microsoft Power Platform Expertise in .NET Development Experience with API integration and CRM security models Familiarity with 3rd-party CRM tools and release management If you're ready to take your career to the next level in a collaborative and innovative environment, let’s talk! Drop your resume at mojesh.p@acesoftlabs.com or Reach out at +91 9701971793

About Cardinal Health International India (CHII) : Cardinal Health International India (CHII) is part of the Cardinal Heath Global Business Services (GBS) team. CHII leverages technology to offer scalable and healthcare solutions to enhance efficiency and improve quality of care across the value chain. Our vision is to build a world class capability center that is an intersection of tech-innovation and learning, empowering our people to build solutions which will solve healthcares most complex challenges. This individual contributor role will be responsible for designing, developing, Integrating, implementing, and supporting applications, systems, and IT products with hands-on experience with IAM services. Knowledge : Hands on experience managing IAM technologies like Okta, SiteMinder, SailPoint IIQ Experience working with Okta Workflows Advanced expertise in reporting and analytical tools like Tableau, Splunk Intermediate expertise in scripting in either PowerShell, Python, bash etc. Experience working on Security best practices based on CIS/NIST CSF or Regulatory frameworks like SOX, HIPAA, GDPR, HITRUST etc. Working experience of Agile methodologies like Kanban, Scrum Proficient in using MS Word, Excel, PowerPoint, Visio/Lucid Chart, Planner/Jira Complexity : Able to corelate and analyze data from multiple IAM systems and create an identity map Able to think both tactically and strategically to develop technical solutions and/or processes for multiple IAM technologies listed above Able to delegate work and provide guidance/document procedures for junior team members on task completion Lead activities around new product evaluations, Proof of Concept, FY project charters Able to identify process, technical or security gaps in the IAM environment and provide solutions on remediation Able to define and implement controls/patterns to comply with IAM best practices and CAH Security and Regulatory policies Supervision : Coach and mentor junior team members on IAM initiatives , career growth & development plan Communication: Strong oral and written communication Able to communicate clearly and effectively to level +2 management as well as to other engineers Able to break down technical jargon into business-friendly terms Other Skills: Able to lead meetings, driving decisions Able to collaborate and coordinate initiatives within and across teams and organizations Able to take accountability for ones actions, is responsive to communications via email, IM, texts and calls, is not afraid to escalate or highlight issues to leadership and is able to set right expectations with peers and leadership on task execution/completion. Qualifications : 9+ years' experience in IT Development projects & bachelors degree in related field or equivalent work experience Master engineer, technologist, and coach with a desire to develop products that positively impact lives. Leader, self-starter, and love to solve problems through technology Strong troubleshooting instincts and ability to learn new technologies Strong interpersonal and communication skills, a good work ethic Aptitude to contribute to strategic goal setting for department/business unit Beware of online recruitment scams Recruitment scams are being run by individuals that are not affiliated with Cardinal Health. These scams attempt to utilize the Cardinal Health brand name and logo in emails or false job postings. Victims of these scams are often asked to provide sensitive personal data, provide banking information, or send fees via check or wire transfer prior to receiving a job offer. During the application process, Cardinal Health will never request or solicit money, bank or credit card information or tax forms, require applicants to purchase equipment or communicate via online chat rooms, Google Hangout, or through social email accounts like Yahoo, Hotmail or Gmail. All legitimate job opportunities are posted on the Cardinal Health careers site. If you have any questions whether a job advertisement or solicitation is a legitimate Cardinal Health job opening, please email us.

What You'll Do Revenue Operations Tooling : Be our in-house HubSpot and GTM tooling expert - owning automations, workflows, dashboards, and reporting systems across sales and customer success. Process & System Design : Identify leakages in sales funnels, onboarding, support, trial conversion, etc , and design sharp, efficient processes and cadences to plug them. Data & Metrics : Own end-to-end business visibility-design the right metrics, build actionable dashboards, ensure clean data flows, and drive disciplined daily reporting across functions. Revenue Planning & Strategy : Lead revenue modelling, capacity planning, hiring ramp forecasts, and incentive design. Build robust planning frameworks aligned with growth targets and execution plans. Drive Operational Excellence : Work closely with the GTM team to ensure data compliance, process rigour and operational perfection.What Makes You a Good Fit 3+ years of core RevOps experience preferably at growth stage startups. Power user of HubSpot (across automations, reporting, and integrations) and Excel (strong modelling ability and formula wizardry). You enjoy turning ambiguity and chaos into structure, obsessed with process and systems thinking. You get passing comments from coworkers about having borderline OCD.

Configure EC modules including Position Management, Workflows. Conduct integration with SAP HCM or third-party systems. Perform UAT and end-user training.

Key Responsibilities: Design, develop, and maintain SAP ABAP programs with a focus on WebDynpro and WRICEF (Workflows, Reports, Interfaces, Conversions, Enhancements, and Forms). Develop and optimize OData services for SAP Fiori/UI5 applications. Implement SAP Workflows, BADIs, User Exits, and Enhancements to extend standard SAP functionality. Work on SAP Reports, SmartForms, Adobe Forms, and SAP Scripts.

Minimum 5 years of direct experience as a ServiceNow Application Developer Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements Working knowledge of the process for developing and supporting custom applications Experience with Service Portals, UI Builders, Workspaces, Playbooks, UI Component Development Hands-on experience with ServiceNow App Engine, Studio, Scripting, Workflows, UI Builder, Workspaces, and Integration Hub Experience with any of the modern UI frameworks like Angular, React JS Strong experience with JavaScript Ability to write clean, efficient, and maintainable code Flexible and adaptable, with the ability to learn new concepts quickly Proven ability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as independently with minimal supervision Excellent written and verbal communication skills

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.

We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.

We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

About the Role : We are seeking a seasoned Salesforce Agentforce Developer with over 5 years of hands-on experience in customizing and enhancing the Salesforce Agentforce platform (formerly Financial Services Cloud for Insurance). The ideal candidate will play a key role in streamlining agent onboarding, lead management, and policy servicing through the strategic implementation of scalable Salesforce solutions. Key Responsibilities : - Customize and enhance Salesforce Agentforce to support business processes in insurance and financial services.- Design and develop Lightning Components, Apex classes, triggers, and complex workflows.- Integrate AI-driven features such as Einstein Analytics and predictive lead scoring to improve customer engagement and sales performance.- Collaborate with cross-functional teams to gather requirements and deliver high-quality technical solutions.- Ensure robust data modeling, API integrations, and security protocols across Salesforce implementations.- Maintain and improve the performance, scalability, and reliability of Salesforce applications. Required Qualifications : - 5+ years of experience as a Salesforce Developer with specific expertise in Agentforce / Financial Services Cloud.- Proven track record in developing Lightning Web Components, Apex code, and custom workflows.- Certified Salesforce Developer (preferred) and AI certification (required or highly desirable).- Strong understanding of insurance and financial services industry workflows.- Experience with Salesforce integration patterns using REST/SOAP APIs and middleware tools.- Excellent communication and problem-solving skills. Preferred Skills : - Experience with Einstein Analytics, predictive lead scoring, or other AI/ML Salesforce tools.- Familiarity with DevOps practices in a Salesforce environment.- Knowledge of Agile/Scrum development methodologies.

Title: Data Quality Analyst/Developer Duration: 6 months to 1 year contract Location: Remote Notice period - Immediate to 7 days UAN /EPFO Report Required Work Experience: 5 + years of this experience - Experience doing Data Emendation Design/Develop Rules, monitoring mechanisms, notification Design/Develop UI, Workflows, security Design/Develop analytics (overall DQ reporting, usage statistics, etc). Design/Develop migration activities to migrate existing DQ assets between our existing DQ platform and new DQ platform. Design integration with MDM & Catalog (as needed) Monitor system performance and suggest optimization strategies (as needed). Work with DT to maintain system - patches, backups, etc. Work with LYB's Data Stewards to support their governance activities. Testing The DQ Analyst/Developer should have experience with IMDC (for the sake of our example) cloud DQ and observability, JSON (depending on tool) Deep SQL skills, Integration tools/methodologies - API as well as ETL, Data Analysis, Snowflake or Databricks knowledge (for lineage), Power BI (nice to have), SAP ECC knowledge (nice to have), experience with cloud platforms (Azure, AWS, Google). If you are interested please share required details along with resume Full Name: Current or Previous organization: Current Location: Total Experience: Relevant experience as Data Quality analyst: how many years of experience In Azure, AWS, Google How many years of experience in UI, Workflows, security Working as full time or contract: Reason for job change: Any other offers inhand: Current CTC: expected CTC: Notice Period: email id: contact Number : Domain name: are you ok to work Cotractual role?: share your aadhar or pan card for the verification

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.

We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.

We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.