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10.0 - 12.0 years
13 - 20 Lacs
Ahmedabad
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Thane
Work from Office
We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Surat
Work from Office
We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Bengaluru
Work from Office
We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
10.0 - 12.0 years
13 - 20 Lacs
Nashik
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
About the Role : We are seeking a seasoned Salesforce Agentforce Developer with over 5 years of hands-on experience in customizing and enhancing the Salesforce Agentforce platform (formerly Financial Services Cloud for Insurance). The ideal candidate will play a key role in streamlining agent onboarding, lead management, and policy servicing through the strategic implementation of scalable Salesforce solutions. Key Responsibilities : - Customize and enhance Salesforce Agentforce to support business processes in insurance and financial services.- Design and develop Lightning Components, Apex classes, triggers, and complex workflows.- Integrate AI-driven features such as Einstein Analytics and predictive lead scoring to improve customer engagement and sales performance.- Collaborate with cross-functional teams to gather requirements and deliver high-quality technical solutions.- Ensure robust data modeling, API integrations, and security protocols across Salesforce implementations.- Maintain and improve the performance, scalability, and reliability of Salesforce applications. Required Qualifications : - 5+ years of experience as a Salesforce Developer with specific expertise in Agentforce / Financial Services Cloud.- Proven track record in developing Lightning Web Components, Apex code, and custom workflows.- Certified Salesforce Developer (preferred) and AI certification (required or highly desirable).- Strong understanding of insurance and financial services industry workflows.- Experience with Salesforce integration patterns using REST/SOAP APIs and middleware tools.- Excellent communication and problem-solving skills. Preferred Skills : - Experience with Einstein Analytics, predictive lead scoring, or other AI/ML Salesforce tools.- Familiarity with DevOps practices in a Salesforce environment.- Knowledge of Agile/Scrum development methodologies.
Posted 2 weeks ago
5.0 - 10.0 years
5 - 15 Lacs
Bengaluru
Remote
Title: Data Quality Analyst/Developer Duration: 6 months to 1 year contract Location: Remote Notice period - Immediate to 7 days UAN /EPFO Report Required Work Experience: 5 + years of this experience - Experience doing Data Emendation Design/Develop Rules, monitoring mechanisms, notification Design/Develop UI, Workflows, security Design/Develop analytics (overall DQ reporting, usage statistics, etc). Design/Develop migration activities to migrate existing DQ assets between our existing DQ platform and new DQ platform. Design integration with MDM & Catalog (as needed) Monitor system performance and suggest optimization strategies (as needed). Work with DT to maintain system - patches, backups, etc. Work with LYB's Data Stewards to support their governance activities. Testing The DQ Analyst/Developer should have experience with IMDC (for the sake of our example) cloud DQ and observability, JSON (depending on tool) Deep SQL skills, Integration tools/methodologies - API as well as ETL, Data Analysis, Snowflake or Databricks knowledge (for lineage), Power BI (nice to have), SAP ECC knowledge (nice to have), experience with cloud platforms (Azure, AWS, Google). If you are interested please share required details along with resume Full Name: Current or Previous organization: Current Location: Total Experience: Relevant experience as Data Quality analyst: how many years of experience In Azure, AWS, Google How many years of experience in UI, Workflows, security Working as full time or contract: Reason for job change: Any other offers inhand: Current CTC: expected CTC: Notice Period: email id: contact Number : Domain name: are you ok to work Cotractual role?: share your aadhar or pan card for the verification
Posted 2 weeks ago
10.0 - 12.0 years
13 - 20 Lacs
Jaipur
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.
Posted 2 weeks ago
10.0 - 12.0 years
13 - 20 Lacs
Hyderabad
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Lucknow
Work from Office
We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Visakhapatnam
Work from Office
We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Chennai
Work from Office
We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
10.0 - 12.0 years
13 - 20 Lacs
Surat
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.
Posted 2 weeks ago
10.0 - 12.0 years
13 - 20 Lacs
Thane
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.
Posted 2 weeks ago
10.0 - 12.0 years
13 - 20 Lacs
Bengaluru
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.
Posted 2 weeks ago
10.0 - 12.0 years
13 - 20 Lacs
Ludhiana
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Pune
Work from Office
We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Agra
Work from Office
We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
10.0 - 12.0 years
13 - 20 Lacs
Kanpur
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.
Posted 2 weeks ago
10.0 - 12.0 years
13 - 20 Lacs
Kolkata
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Mumbai
Work from Office
We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Nagpur
Work from Office
We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Hyderabad
Work from Office
We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Jaipur
Work from Office
We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
1.0 - 4.0 years
8 - 14 Lacs
Ahmedabad
Work from Office
Job Description : We are seeking an experienced Adobe Workfront Developer with expertise in Workfront and Workfront Fusion to design, implement, and optimise work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive experience with workflow automation, and the ability to mentor teams while driving system efficiency. Role Expectations : - Design, develop, and maintain workflow automation using Adobe Workfront and Workfront Fusion. - Configure Workfront objects, including custom forms, templates, approval workflows, access levels, and layout templates to optimize user experience. - Automate business processes and optimize workflow performance using Workfront Fusion and APIs. - Integrate Adobe Workfront with Adobe Experience Manager (AEM), Adobe Assets, and other third-party applications. - Develop and maintain Workfront Fusion automation workflows to streamline processes. - Ensure seamless data flow between Workfront and other enterprise tools using native connectors and APIs. - Configure Workfront features, such as custom forms, templates, approval workflows, and advanced reporting (text mode). - Develop and maintain integrations using Workfront Fusion with AEM, Adobe Assets, and other enterprise tools. Must Have : - Deep knowledge of Adobe Workfront, including setup, object types, and reporting. - Experience with Workfront Fusion and workflow automation. - Strong understanding of integration processes with AEM and other enterprise tools. - Strong troubleshooting skills for resolving Workfront and Fusion-related issues. Nice to Have : - Familiarity with advanced reporting (text mode) in Workfront. - Experience with system governance and managing user access levels. Experience : - 1+ years of Workfront implementation experience for large organisations. - 1+ years of experience with Workfront Fusion integration. - Hands-on experience with Workfront setup, workflows, and reporting dashboards. Certifications : - Adobe Workfront Developer Core & Fusion Certifications. - A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is preferred.
Posted 2 weeks ago
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