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3.0 - 5.0 years

3 - 5 Lacs

Hyderabad

Remote

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NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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2.0 - 4.0 years

3 - 6 Lacs

Bengaluru

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Q2 is seeking an IT Support Analyst to effectively address and manage service requests, incidents, events, and monitor their status through resolution while keeping internal customers up to date with status. This individual will be a part of a highly customer service oriented team responsible for effective provisioning, installation/configuration, operation, and maintenance of workstation hardware, software, and business applications. The ideal candidate will have a diverse technical background and experience supporting a large number of internal customers in a fast paced environment. This individual ensures that the level of customer service, timeliness of service requests and incident resolution, and quality completion of assigned projects adhere to Q2s high standards. RESPONSIBILITIES: Provide excellent first contact customer service to our internal customers Troubleshoot and resolve requests for service, incidents, and events within SLA while maintaining a high level of customer satisfaction Setup new employee offices and assist with on-boarding of new Q2 employees Image, configure, test, and distribute workstations to employees Coordinate escalation and resolution of complex issues with the appropriate IT teams Help to maintain a positive and professional work environment Assign appropriate permissions to users in Active Directory Perform regular file archival and data migrations as necessary Collaboratively document, develop, and contribute to Helpdesk continual service improvement Maintain inventory of all corporate assets issued to employees Participate in rotating on-call shifts approximately once per month Provide support for key IT projects Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to Perform responsibilities within established SOX and security compliance requirements EXPERIENCE AND KNOWLEDGE: 2-4 years of technical experience in an IT organization Ability to work individually, as a team, and cross-functionally to resolve complex issues Strong customer service, written, and oral communication skills Experience with Active Directory Experience supporting both Windows and Mac workstations Experience providing effective support to remote users Preferred: Advanced Degree in Information Systems, Computer Science, Engineering or related field Experience with Identity Management tools (SSO) Experience with Mobile Device Management tools - (MDM) Experience with A/V and collaboration tools Certification in one or more of the following: MTA, MSCA, Network +, CCENT/CCNA

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3.0 - 6.0 years

4 - 6 Lacs

Hyderabad

Work from Office

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MAC Support Exp :4+yrs Location : Hyderabad Notice Period : 30days JD: User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu. Expertise in MAC OS and Windows OS platforms Aptitude and ability to learn to adapt quickly to new technology and business requirements in a fast paced, dynamic global environment. Expertise on troubleshooting Mac devices, knowledge on troubleshooting windows devices. Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Google Apps Suite, Browsers, Salesforce, etc.). Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell), and corporate owned/BYOD mobile devices (IOS/Android) along with standard peripherals. TCP/IP networking support and troubleshooting of a corporate user and remote user environment with LAN, WAN, and VPN implementations globally. Understanding and adhering to security policies and corporate best practices. Solve complex incidents by applying known documented solutions and processes, taking work items through to completion with minimal direct supervision. Partner with senior members of the team to learn new skills, ask for help, and escalate as needed. Understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases Perform all tasks related to the day to day operations of several large implementations of Salesforce including managing users, creating and maintaining custom objects and fields, handling bulk data migration, workflows, validation rules, page layouts, and troubleshooting of Apex and integrations z Manage a fast paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution Maintain and demonstrate 100% compliance with all written security policies, SOX procedures and change management controls Communicating in different settings and methods including team meetings, conference calls, email, instant messaging, and social media. Training team members in formal and informal settings. Customer and technical support processes. Linux support experience Provide technical support to customers at the TechBar area, including diagnosing and repairing a variety of technical issues. Work with the store team to ensure the TechBar area is well maintained and stocked with the necessary tools and supplies. Document and maintain accurate records of all repairs and services provided. Always maintain a positive and professional attitude, ensuring that all customers receive the highest level of service. Qualifications: High school diploma or equivalent. A+ certification, or equivalent technical certification preferred. 2+ years of experience providing technical support in a retail or customer service environment. Strong customer service skills, including the ability to communicate technical concepts to non technical users. Excellent problem solving skills, with the ability to diagnose and resolve technical issues quickly and efficiently. Knowledge of current Windows and Mac operating systems, as well as mobile operating systems (iOS and Android). Ability to work independently and as part of a team, with a positive and collaborative attitude. User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu. Expertise in MAC OS and Windows OS platforms Aptitude and ability to learn to adapt quickly to new technology and business requirements in a fast paced, dynamic global environment. Expertise on troubleshooting Mac devices, knowledge on troubleshooting windows devices. Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Google Apps Suite, Browsers, Salesforce, etc.). Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell),

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3.0 - 5.0 years

3 - 5 Lacs

Hyderabad

Remote

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NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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3.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Remote

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NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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3.0 - 5.0 years

3 - 5 Lacs

Pune

Remote

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NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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0.0 - 3.0 years

2 - 5 Lacs

Hyderabad

Hybrid

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Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi 9353629875 soumya.s@dynpro.in HR Recruiter DynPro India Pvt. Ltd.,

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5.0 - 10.0 years

5 - 9 Lacs

Pune

Remote

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WApp CV: 888-464-3032 Call: 022-4614-1600 . - 2+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality & Training - Client Handling - Self-Motivated . Required Candidate profile No Career Gaps * Excellent English Comm Excellent Team Handling Skills Multi-Tasking Skills Permanent WFH Must have laptop & Wi-fi Night Shift BE / BSc / Diploma WApp: 888-464-3032 Call: 022-4614-1600

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

Remote

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WApp CV: 888-464-3032 Call: 022-4614-1600 . - 2+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality & Training - Client Handling - Self-Motivated . Required Candidate profile No Career Gaps * Excellent English Comm Excellent Team Handling Skills Multi-Tasking Skills Permanent WFH Must have laptop & Wi-fi Night Shift BE / BSc / Diploma WApp: 888-464-3032 Call: 022-4614-1600

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1.0 - 4.0 years

2 - 6 Lacs

Pune

Hybrid

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Job description Job Title: Sr. Webinar Support Engineer Location: Work from Office Job Location: Mundhwa Pune (Hybrid) Shift timing: 6:30 pm to 3:30 am (US timing) Job Summary We are seeking a highly motivated and tech-savvy Webinar Support Engineer with excellent communication skills to join our team. In this role, you will be primarily responsible for providing technical support and assistance to USA-based audiences during live webinars. You will ensure a smooth and seamless experience for all participants by proactively identifying and resolving technical issues. Key Responsibilities Technical Support: Provide real-time technical support to USA-based webinar presenters & attendees during live sessions via our webinar platform, chat, email, and phone. Troubleshoot and resolve technical issues related to webinar platforms (e.g., Zoom, WebEx, GoToWebinar), audio/video connectivity, and software compatibility. Assist with the setup and testing of webinar platforms and equipment (e.g., microphones, cameras, projectors). Monitor webinar platforms for technical glitches and proactively address any potential issues. Pre-Webinar Preparation: Collaborate with webinar presenters to ensure all technical requirements are met prior to the event. Conduct pre-webinar checks of equipment and software to minimize technical difficulties. Create and maintain documentation on webinar procedures and troubleshooting steps. Post-Webinar Support: Assist with the archiving and distribution of webinar recordings and materials. Gather feedback from attendees on the technical aspects of the webinar. Analyze support requests to identify recurring issues and implement solutions to prevent future problems. System Administration : Manage and maintain webinar platforms and related software. Troubleshoot and resolve technical issues related to webinar infrastructure. Implement security measures to protect webinar data and participant privacy. Qualifications Education: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience. Experience: 1-3 years of experience in providing support in a fast-paced environment. Experience with webinar platforms (e.g., Zoom, WebEx, GoToWebinar) will be an additional advantage. Experience with audio/video conferencing technologies is preferred. Technical Skills: Strong understanding of computer hardware and software. Good knowledge of Excel for preparing reports Excellent troubleshooting and problem-solving skills. Proficiency in using remote support tools. Experience with basic networking concepts. Other Skills: Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong customer service orientation. Ability to handle multiple tasks simultaneously and prioritize effectively. Excellent attention to detail. Required: Excellent written and verbal communication skills in English. Must be available to work during USA business hours.

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1.0 - 3.0 years

2 - 3 Lacs

Hyderabad

Work from Office

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Roles and Responsibilities Provide technical support for network infrastructure, including troubleshooting and resolving issues related to LAN, WAN, and WiFi connectivity. Assist in configuring new devices on the network and ensuring seamless integration with existing systems. Collaborate with other teams to identify root causes of recurring issues and implement solutions. Perform routine maintenance tasks such as firmware updates, backups, and system monitoring. Offer desktop support to end-users, resolving hardware and software-related problems. Desired Candidate Profile 1-3 years of experience in networking or a related field (B.Tech/B.E. degree preferred). Ability to work independently with minimal supervision while prioritizing tasks effectively. Willing to travel across India

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0.0 - 4.0 years

0 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

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PF Is Mandatory (Provindnt Fund- PF) JD: 1)Engineers with 1-3 years experience in managing IT devices like laptops, desktops, printers, scanners, smartphones 24*7 support 2)Experience of installing & managing latest Windows operating systems (Windows 10, Windows 7, earlier versions) and other applications like MS Outlook, MS Office, Latest Internet browsers, Anti-virus etc3)Adept at resolving technical issues (software) over phone or remotely4)Reasonably good understanding of local area networks (LAN), TCP/IP and DNS concepts5)Knowledge of monitoring and ticketing tools/applications 6)Good customer facing qualities (pleasing disposition, service oriented, timely communications/updates, objective reporting, maintaining records/data etc.)7)Willing to move to next level in IT Services (e.g. server management, IMS etc.) 8)Good Communication skills Note: PF Is Mandatory (Provindnt Fund- PF)

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2.0 - 5.0 years

1 - 6 Lacs

Mumbai

Work from Office

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We seek an experienced and customer-oriented IT Helpdesk Support professional to join our team. As an IT Helpdesk Support, you will be responsible for providing technical assistance and support to our internal users, troubleshooting software and hardware issues, and ensuring the smooth operation of our computer systems. Responsibilities: Respond to user inquiries and provide technical support via phone, and email. Diagnose and resolve software and hardware issues, including desktops, laptops, printers, and other peripherals. Install, configure, and update software applications and operating systems. Set up and maintain user accounts, permissions, and passwords. Assist in the deployment and maintenance of network infrastructure components. Collaborate with other IT team members to escalate and resolve complex issues. Track and document all user interactions and resolutions in the helpdesk ticketing system. Provide training and guidance to users on basic software and hardware usage. Stay current with the latest technology trends and IT best practices. Key Requirements: Proven work experience as an IT Helpdesk Support or similar role. Strong knowledge of Microsoft Windows and Office Suite. Familiarity with hardware components, network protocols, and troubleshooting techniques. Excellent customer service and communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Attention to detail and strong problem-solving skills. A degree in Computer Science, Information Technology, or a related field is preferred. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Position Location: Mumbai Andheri (E). Hours of operation: Rotational shifts (5.30 AM- 5.30 PM in summer and 6.30 am- 6.30 PM in winter) for 4 days, and remaining 3 days weekly off

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3.0 - 4.0 years

3 - 5 Lacs

Pune

Remote

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NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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3.0 - 4.0 years

3 - 5 Lacs

Hyderabad

Remote

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NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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3.0 - 4.0 years

3 - 5 Lacs

Bengaluru

Remote

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NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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3.0 - 4.0 years

3 - 5 Lacs

Kolkata

Remote

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NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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5.0 - 10.0 years

10 - 15 Lacs

Mumbai

Work from Office

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Role: VIP Support Engineer Key Attributes: Year Of Experience: 2+ Location: Mumbai (Nariman Point, BKC) Strong Area: Windows, MAC, IOS Support, Software & Hardware Troubleshooting (Experience and Qualifications) - BE , ME / B.Tech, M.Tech / B Sc-IT, MSC IT/ BCA, MCA Strictly No BA, B Com, Diploma holders Preferred – MCSA / M365:MDAA Job Accountabilities: Handson experience on IOS devices (Ipad, Iphone, Apple TV) Experience of supporting VIP Users (Company MD/CEO, Board of Directors) including their residence. Experience of supporting Meeting Rooms and Board Room and knowledge of Audio Video Setups Advance knowledge on Windows OS or MAC OS. Ready to work on rotational shifts, Weekends, Public Holidays Candidate should be willing to provide Support at VIP residency Provide technical L1, L2 & L3 hardware and software support for end users from support staff to top executive management. Provide on-call support as required. Handling the VIP and escalation calls. Interacting with senior users to understand the requirements. Analysing and monitoring the day to day calls and guiding the junior team members accordingly. Train and assist with End User training on all systems. Perform direct hands-on problem resolution and escalation management for end-user troubles, application service interruptions and issues. Maintaining and achieving the agreed SLA & SBDs and drive the team for same. Maintain trouble ticketing and defect tracking systems, and provide procedures and impose process structure, methods, discipline and standards. Create and maintain IT documentation relating to the Service Desk function (like a best practice) Make continual improvements to procedures and documentation Additional responsibilities as requested by the IT Manager

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2.0 - 7.0 years

4 - 9 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

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Role & responsibilities Role: VIP Support Engineer Key Attributes: Year Of Experience: 2+ Location: Mumbai (Nariman Point, BKC) Strong Area: Windows, MAC, IOS Support, Software & Hardware Troubleshooting (Experience and Qualifications) - BE , ME / B.Tech, M.Tech / B Sc-IT, MSC IT/ BCA, MCA Strictly No BA, B Com, Diploma holders Preferred MCSA / M365:MDAA Job Accountabilities: Handson experience on IOS devices (Ipad, Iphone, Apple TV) Experience of supporting VIP Users (Company MD/CEO, Board of Directors) including their residence. Experience of supporting Meeting Rooms and Board Room and knowledge of Audio Video Setups Advance knowledge on Windows OS or MAC OS. Ready to work on rotational shifts, Weekends, Public Holidays Candidate should be willing to provide Support at VIP residency Provide technical L1, L2 & L3 hardware and software support for end users from support staff to top executive management. Provide on-call support as required. Handling the VIP and escalation calls. Interacting with senior users to understand the requirements. Analysing and monitoring the day to day calls and guiding the junior team members accordingly. Train and assist with End User training on all systems. Perform direct hands-on problem resolution and escalation management for end-user troubles, application service interruptions and issues. Maintaining and achieving the agreed SLA & SBDs and drive the team for same. Maintain trouble ticketing and defect tracking systems, and provide procedures and impose process structure, methods, discipline and standards. Create and maintain IT documentation relating to the Service Desk function (like a best practice) Make continual improvements to procedures and documentation Additional responsibilities as requested by the IT Manager

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2.0 - 5.0 years

4 - 8 Lacs

Hyderabad

Hybrid

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JOB DESCRIPTION: As a Migration Officer you will be responsible for supporting and overseeing the migration process from one application to another. In this role you will work on the below tasks: Help create a plan of all activities and tasks required to populate the new solutions with all current and historical data necessary for the correct operation of the application. Help create and monitor a report progress tracker for all data migration activities and stages. Identify and report if there are issues or risks during the data migration activities. Co-ordinate and manage data migration activities and tasks. Arrange cleansing and enrichment of data. Testing of populated data to assess and assure quality and accuracy of populated data. Your Profile: 2-5yr of experience in data migration. Previous experience in a similar role is a must You are fluent in English You are a fast learner and have excellent communication skills You work well independently as well as in a team NOTE: This role is a Full-time contract role of 9-12 Months.

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2.0 - 5.0 years

9 - 12 Lacs

Bengaluru

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technical support with strong Windows OS knowledge, PC troubleshooting, and remote tools.Excellent communicator and a user friendly approach to solving tech issue Contact HR Avinash via WhatsApp:(Seven Zero Four Seven Two Three Four Zero Four Seven) Sports for women Assistive technologies Accessible workspace Food allowance Annual bonus Provident fund Health insurance Office cab/shuttle

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5.0 - 10.0 years

5 - 7 Lacs

Pune

Remote

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WApp CV: 888-464-3032 Call: 022-4614-1600 . - 3+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality Audit - Client Reporting - Innovate & Motivate . Required Candidate profile No Career Gaps ** Excellent English Comm Excellent Team Handling Skills Capable of Multi-Tasking Permanent WFH Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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5.0 - 10.0 years

5 - 7 Lacs

Bengaluru

Remote

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WApp CV: 888-464-3032 Call: 022-4614-1600 . - 3+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality Audit - Client Reporting - Innovate & Motivate . Required Candidate profile No Career Gaps ** Excellent English Comm Excellent Team Handling Skills Capable of Multi-Tasking Permanent WFH Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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2.0 - 5.0 years

5 - 6 Lacs

Bengaluru

Hybrid

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Catchpoint is seeking a professional and highly motivated problem solver to join our Corporate IT Team. A system administrator is a professional who manages, maintains, and troubleshoots the network and computer systems of a corporate IT team. The system administrator ensures that the IT infrastructure is secure, reliable, and efficient . What will success look like in this position? System administration is a vital role in the corporate IT team, as it ensures the smooth operation and maintenance of the IT infrastructure and services. System incidents and requests are resolved within the agreed timeframes and quality standards. New technologies and solutions are identified and implemented to improve system performance, security, and efficiency. This profile optimizes and enhances the IT systems and services to meet the current and future needs of the organization. Responsibilities Install, configure, and update hardware and software components of the IT network and systems Monitor and optimize the performance and security of the IT network and systems Provide technical support and guidance to users and other IT staff Backup and restore data and system configurations Document and maintain IT policies, procedures, and standards Research and evaluate new technologies and solutions Required Skills & Qualifications Bachelor's degree in computer science, information technology, or related field At least three years of experience as a system administrator or similar role Strong knowledge of Windows, Linux, and Unix operating systems and servers Proficient in networking protocols, tools, and devices Ability to troubleshoot and resolve complex technical issues Excellent communication and interpersonal skills Certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Systems Administrator (MCSA) are preferred

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1.0 - 6.0 years

2 - 4 Lacs

Hyderabad

Work from Office

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International Technical Voice Support Any graduate with min 1 yr exp in Technical Support/Service Desk Skills Required-MS Exchange/Windows Troubleshooting/O365 CTC- Upto 4 LPA WFO-5 days working Night shifts Immediate Joiner Location -Hyderabad

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