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1 - 3 years

1 - 2 Lacs

Jalandhar

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Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot network connectivity problems using Windows installation knowledge. Assist with OS installations and Outlook configuration for efficient email management. Perform routine maintenance tasks such as disk space monitoring and backup verification.

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2 - 7 years

1 - 3 Lacs

Hyderabad

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Responsibilities: * Provide hardware networking support * Troubleshoot network issues with software and hardware * Install Windows and printers on computers * Assemble new computer systems

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1 - 6 years

0 - 2 Lacs

Ludhiana

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We have excellent opening for the position of Desktop Engineer. (Field) Experience: 1 to 6 Yrs Job Location: Punjab (Ludhiana) JD as follows Diagnosing and part replacement skills of Desktop and Laptop Should comfortable field work. Data Backup / OS Installation Basic Network knowledge Open to travel in Mumbai Comfortable for field work Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period

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3 - 8 years

4 - 8 Lacs

Ballabhgarh

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Company Description Eagle Information Systems Pvt. Ltd. has been a trustworthy IT services and BPO partner for businesses for over three decades. Their tailored solutions empower businesses to achieve greater efficiency, reduce costs, enhance customer satisfaction, and gain a competitive edge. Eagle offers various IT services including third party maintenance, managed services, professional services, and staffing, as well as business process outsourcing solutions. Role Description This is a full-time on-site role in Ballabgarh for a VIP Support Engineer L3 at Eagle Information Systems Pvt. Ltd. The VIP Support Engineer L3 will be responsible for troubleshooting technical issues, providing technical and customer support, and ensuring the smooth operation of systems and services for VIP clients. VIP Support - (Loc: Ballabhgarh) Resolution of Desk side related issues within SLA Installing & configuring new devices, updates & patches. Standard products support for Setup (LT/DT/Printers/Scanners/Mobile etc). Installing standard Image and Software Windows & standard applications updates for non-compliant device supporting Standard applications & devices. (MS Teams, Cisco JabberEnterprise Voice, Microsoft Outlook/Exchange/Lotus notes/O365) ITSM Tool - Updating Tickets comments & closure remarks. Licensing with Warranty, AMC & other 3rd party Vendors,Resolution of RO/ZO & Part Centre calls & Remote support. Conducting awareness training session to users on new technologies, Anti-virus Management & Security Disk encryption Support. Identify incidents related to Application, or Operating System thru ITSM Tool. ITIL Basic Understanding (Incident, Problem, Change, Service Level Management) Overall Ticket ownership and management for VIP Users (GM and Above). Supporting Microsoft Desktop/Laptops, Apple technologies and Devices and network connectivity. Supporting Skype/Cisco Jabber Enterprise Voice and Microsoft Teams / O365, including advanced troubleshooting. Support of iOS and Android mobile devices and MDM solutions. Support Full Disk Encryption, Antivirus and SCCM for endpoint management and software delivery. Support for any AD Group membership, access related issues for VIP users Conducting awareness Training Session of Users on New Technologies and Devices(Quarterly)

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1 - 5 years

1 - 2 Lacs

Mumbai Suburban

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Role & responsibilities Troubleshooting and Problem Solving: Diagnosing and resolving hardware, software, and network issues for end-users. This includes problems with desktops, laptops, printers, peripherals, and applications. They often use diagnostic tools and knowledge bases to identify solutions. Technical Support: Providing first-level or second-level technical support to end-users via phone, email, chat, or in person. This involves answering questions, explaining technical concepts, and guiding users through solutions. Hardware and Software Installation/Maintenance: Installing, configuring, and maintaining desktop and laptop computers, operating systems (like Windows, macOS, or Linux), and software applications. This can also include imaging new machines and deploying software updates. Network Connectivity: Troubleshooting network connectivity issues, including Wi-Fi, Ethernet, and VPN problems. They may work with network administrators to resolve more complex network problems. Asset Management: Tracking and managing computer hardware and software inventory. This includes recording serial numbers, software licenses, and disposal information. Documentation: Maintaining accurate records of support requests, solutions, and hardware/software configurations. This helps in building a knowledge base and improving future support efforts. User Training: Providing basic training to end-users on the use of hardware, software, and IT systems. Security: Implementing and enforcing security policies and procedures, such as password management, data encryption, and malware protection. Collaboration: Working closely with other IT teams, such as network administrators, system administrators, and security specialists, to resolve complex issues and ensure the smooth operation of IT systems.

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1 - 6 years

0 - 2 Lacs

Visakhapatnam, Hyderabad

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Company Description Aforeserve.Com Ltd is a single point support and services provider for OEM, ODM, SI and CIOs. It covers a range of ICT assets over its life-cycle across brands, platforms, and technologies. Aforeserve enables its customers to serve their customers efficiently and effectively. Role Description This is a full-time role as a Desktop Engineer at Hyderabad or vijaywada location as a Field Desktop Engineer, you will be responsible for providing technical support, troubleshooting desktop computers, installing software, and ensuring the smooth operation of operating systems. This is a Field job. Qualifications Experience in troubleshooting desktop computers and providing technical support Knowledge of operating systems and software installation Strong problem-solving skills Excellent communication and interpersonal skills Ability to work independently and in a team A degree or certification in a relevant field is a plus

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2 - 4 years

2 - 3 Lacs

Navi Mumbai

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Role & responsibilities Diagnosing and resolving technical issues, User support with laptops, desktops, printers, and other devices Ensuring security and upgrades are applied to IT Assets and kept up to date Should have experience in End User Support & Strong knowledge in troubleshooting Strong understanding of network infrastructure and network hardware. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points & Network switches. Taking ownership of technical issues, and working with our development group to resolve more Support users in testing new applications Support in obtaining digital certificates for users and Servers Ensure backups are taken regularly Support BCP/DR activity Manage inventory of IT equipments Place an order for IT devices after necessary approvals Should be able to communicate in English with internal Team,Client and Vendors. Single point of contact for all IT Day to day tasks Willing to work extra hours Work Experience: Should have minimum Two-year valid experience Location: Navi Mumbai Office timings: Flexible to work in 24/7 shifts

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2 - 4 years

1 - 4 Lacs

Gurugram

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Position: IT Infrastructure Support Location- Gurgaon Your Responsibilities: -Provide onsite troubleshooting and handling user request through ticketing, email and phone calls in timely manner within the agreed SLA and processes in AU. -Administer Microsoft users using Active Directory and software distribution tools. -Support PC / laptop / tablets / mobile data / smartphones / network equipment -Provide onsite support for Global IT for servers and network components -Provide onsite support to configure network printers in accordance with Global IT standards -Support MS Office 365 cloud and client applications -Asset management of Hilti IT equipment and mobile phones using software and tool provided -Coordinate local projects for Global IT rollout -Compliance with all relevant regulations and company agreements -Provide out of hours support when and if required -May be required to travel to sites in country -This will be a Complete In office profile and no WFH is there. Your Profile: Functional Expertise -Strong PC, laptop, tablet hardware support experience -Knowledge and experience of Microsoft Windows Microsoft Windows OS, Microsoft Office, PC hardware / software / tools, network troubleshooting (LAN and TCP / IP) and IT hardware -At least 2-3 years proven membership of a globally oriented IT team -At least 2-3 years proven track record in a support role including experience in customer contact. -Good supportive telephone manner and communication skills -Self-motivated team member Understanding the Business -Able to prioritise based on business needs. -Has a clear understanding of the role of IT in the business environment as service provider in achieving the business targets. -Applies Hilti core values and compliance standards when dealing with IT suppliers. -Relates to the business reasons driving Hilti IT Strategy Understanding and defining what needs to be done. -Clear service orientation and able to adapt himself to newest technology and service innovation. -Able to quickly demonstrate high levels of motivation and competence in IT tasks. -Focus on opportunities, proactive ownership and avoid problems (innovator) Getting things done: -Structured, self-motivating and independent working style -Works and thinks proactively. -Flexible working approach -Shows a strong can-do attitude and is willing to go the extra mile -Stays focused on the real issues and identifies the pain points. -Completes tasks / projects and ensures execution to the end. Working with others: -Excellent interpersonal and communication skills across all levels in IT and business, can communicate to all functions of the organization. -A team player. -Interacts well with cross-functional teams in Hilti global IT organization. Developing yourself and others -Seeks out opportunities to learn and develop. -Seeks feedback from customers and colleagues. -Works to strengthen development areas. -Prepared to adopt / adapt best practice wherever originates. -Shares knowledge with others and willing to learn from others What do we not need -Programming language skills -Server administration -Not enthusiastic about finding the best possible solution for the users. -Weakness in teamwork or interpersonal cooperation/communication Non-negotiable criteria -Experienced in installing and maintaining PC / laptop / tablet. -Network related knowledge is must. -Hands on experience on MS Office Applications. -Excellent communication skills in written and spoken English is a must.

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1 - 6 years

1 - 3 Lacs

Nashik

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We have excellent opening for the position of Desktop Engineer. Qualification : Any graduate Experience: 2 to 4 Yrs Job Location: Nashik(Sinnar) JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

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- 1 years

0 - 0 Lacs

Pune, Mumbai (All Areas)

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Role & responsibilities Preferred candidate profile

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1 - 6 years

3 - 4 Lacs

Chennai

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Role & responsibilities Here are the primary duties and responsibilities of a Desktop Support Engineer: Respond to user inquiries regarding computer software or hardware operation to resolve problems. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Develop training materials and procedures, or train users in the proper use of hardware or software. Confer with staff, users, and management to establish requirements for new systems or modifications. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Oversee the daily performance of computer systems and respond to system messages, alerts or any system failures.

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