Wellness Guide

Wellness Guide

Location:

Reports To:

About Ultrahuman

Ultrahuman is on a mission to help people understand and optimize their health through cutting-edge wearable technology and personalized insights. With products like the Ultrahuman Ring AIR, Ultrahuman M1 (continuous glucose monitoring), and Blood Vision, were helping people connect their lifestyle data with internal biomarkers to make smarter health decisions.

The Ultrahuman Performance Center extends this missionbringing together advanced diagnostics (Advanced blood panels, Longevity testing, Genetics, Nutrition), recovery modalities (Cryotherapy, HBOT, Contrast therapies, IV therapy). This will also include Ultrahumans first experience center, designed to help users understand preventive health through Ultrahuman’s multi-device ecosystem.

General Overview

As a Wellness Guide, you’ll be the trusted advisor and first touchpoint in a guest’s Ultrahuman journey. You will do more than welcome clients—you will guide them on personalized performance paths. You’ll walk them through diagnostics, recovery treatments, and product discovery, while helping them understand how it all connects with their own goals and journeys.

This role is perfect for someone who has experience in wellness and fitness, excels in consultative engagement, and wants to be a key contributor in shaping the future of proactive health.

Core Responsibilities

Guest Journey & Wellness Education

• Be the primary guide for clients entering the Performance Center, understanding their needs and translating them into actionable services across diagnostics, recovery, and product engagement.
• Educate clients about the Ultrahuman ecosystem—including the Ring AIR, M1, Blood Vision, and personalized diagnostics—and how they can use these tools to improve their health.
• Empower clients with clarity and confidence at every touchpoint—from onboarding to treatment recommendations.
• Stay informed on the science behind all offerings through continuous training.

Advisory + Transformation Mapping

• Recommend services (DEXA, metabolic panel, cryotherapy, HBOT, IV therapy and more) based on client health goals and background.
• Help clients map their transformation path: from diagnostics and baselining to active recovery, optimization, and monitoring.
• Collaborate closely with nutritionists, clinicians, and recovery experts to create fully integrated client journeys.

Relationship Building & Sales (Without Selling)

• Build deep, lasting connections with clients based on empathy, knowledge, and trust.
• Offer memberships, service packages, and product bundles when they serve the client’s goals—not as a transaction, but as an extension of care.
• Play an active role in achieving Performance Center revenue goals while maintaining the integrity of Ultrahuman’s brand experience.

Operations & Collaboration

• Ensure all client transitions between diagnostics, recovery, and retail touchpoints are smooth and thoughtfully curated.
• Coordinate with hospitality, clinical, and operations teams to ensure readiness for each guest experience.
• Support on-site events, VIP sessions, and activations as a brand and experience representative.

Who You Are

• You bring 4+ years of experience in wellness, fitness, or performance-based advisory and sales.
• You hold fitness or wellness certifications and are confident in discussing health outcomes and body systems.
• You’re a natural educator, able to break down complex wellness concepts into accessible, compelling narratives.
• You’re highly articulate in English—both spoken and written—with a professional, calming presence.
• You have a consultative mindset, driven by impact, not transactions.
• You’re curious, proactive, and deeply passionate about empowering others to take charge of their health.