Web Chat Executive | Australian Chat Process - Freshers Only

Process: Non-Voice – Australia Web Chat Support Process
Shift: Rotational shifts including Saturdays and Sundays
Week Offs: 2 rotational week offs

Job Description:
We are looking for freshers to join our team as Web Chat Executives for an Web chat support process catering to Australian clients. This is a non-voice role that requires strong written communication and proficiency in handling digital tools like Word and Excel.

Key Responsibilities:

• Monitor and manage customer interactions via a chatbot interface
• Answer to client queries and provide accurate, timely responses
• Maintain documentation and update logs using MS Word and Excel
• Adhere to quality and turnaround time standards

Requirements:

• Excellent written and oral communication skills in English
• Strong working knowledge of MS Word and Excel
• Proactive, attentive, and a quick learner
• Willingness to work in rotational shifts, including weekends
• Must be based in Chennai and available for immediate joining

Eligibility:

• Freshers only; Male candidates are preferred due to rotational shifts
• Immediate joiners preferred - Need to join by 7th July 2025

Job Type: Full-time

Benefits:

• Provident Fund

Schedule:

• Rotational shift
• Weekend availability

Work Location: In person

Speak with the employer
+91 9940913046