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4.0 - 9.0 years

3 - 5 Lacs

Bengaluru

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Looking for an experienced chef who loves ingredients. Assist sous chef in Overall responsibility of kitchen's daily operations, food production, staff training, wastage control, etc. will be some of the responsibilities.

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5.0 - 8.0 years

2 - 4 Lacs

Indore, Ahmedabad, Vadodara

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Role & responsibilities Ensuring flawless execution of operations with excellent customer service standards , ensuring the smooth running of shift, Ensure proper utilization of team to get the best efficiency in Restaurant. Optimise use of Equipments. Strict follow on the Hygiene standards which are prescribed by the comapany to meet the Pizza Production at restaurant, zero compromise. To insure the quality parameters to be followed during the operations. Preferred candidate profile Manager or similar experience in a reputed QSR brand, Managers with minimum 5-8 years of working experience with QSR Perks and benefits

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5.0 - 7.0 years

0 - 0 Lacs

Bengaluru

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Key Responsibilities: Maintains food handling and sanitation standards Performs all duties of cinema kitchen area employees in high sale times Oversee production and preparation of culinary items Ensures employees keep their work areas clean and sanitary Works with Operations departments to coordinate service and timing of events and meals Complies with loss prevention policies and procedures Strives to improve service performance Communicates areas in need of attention to staff and follows up to ensure follow through Leads shifts while personally preparing food items and executing requests based on required specifications Prepares and cooks foods of all types, either on a regular basis or for special guests or functions Supervises and coordinates activities of kitchen team and engaged in food preparation Checks the quality of raw and cooked food products to ensure that standards are met Assists in determining how food should be presented and creates decorative food displays Supervises daily shift operations Ensures all employees have proper supplies, equipment and uniforms Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met Ensures completion of assigned duties Participates in the employee performance appraisal process, giving feedback as needed Handles employee questions and concerns Communicates performance expectations in accordance with job descriptions for each position Participates in an on-going employee recognition program Conducts training when appropriate Monitors employee's progress towards meeting performance expectations Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results Supports and assists with new menus, concepts and promotions for the cinema Sets a positive example for guest relations Handles guest problems and complaints seeking assistance from supervisor as necessary Empowers employees to provide excellent customer service within guidelines Reports malfunction in department equipment Purchases appropriate supplies and manages food and supply inventories according to budget Attends and participates in all pertinent meetings To make sure COGS are in check every month and should work on delivering the yearly budgeted COGS efficiently. To be able to successfully run the kitchen as per the audit guidelines. Ensure correct FSSAI parameters are followed.

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8.0 - 13.0 years

7 - 13 Lacs

Mohali

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Are you passionate and innovative culinary lead ready to take you career to new heights? Join our dynamic team as a Chef Manager in Mohali and bring your creative flair to the table. What youll do: Manage kitchen operations, inspiring and mentoring the culinary team Work with the team to ensure the highest standard of food quality, creativity and cleanliness, to maximise customer satisfaction Ensure adherence to safety standards and all legislative requirements Contribute to a positive and innovative kitchen culture To control and monitor financial targets and stock management What you bring: Experience in a culinary lead role, with proven leadership skills Professional cookery or culinary education A proactive, agile and organised approach to kitchen management Strong communication skills, with an ability to build and maintain relationships with key customers and clients Commitment to maintaining the highest food safety and hygiene standards

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8.0 - 13.0 years

14 - 20 Lacs

Mumbai

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Job Description: The Corporate Chef will be responsible for leading and managing all aspects of QSR department within our organization. This individual will play a crucial role in developing and executing our product strategy, ensuring that our offerings are of the highest quality, taste, and presentation. Key Responsibilities: 1. Product Development: Lead the development of new products from concept to execution, ensuring they align with market trends, customer preferences, and company standards. o Collaborate with cross-functional teams, including marketing, sales, and operations, to bring new products to market efficiently and effectively. o Conduct regular market research and competitive analysis to identify opportunities for innovation and differentiation in our sweet product offerings. 2. Culinary Operations: Oversee the operations of QSR department, including production scheduling, inventory management, and quality control. Establish and maintain standard operating procedures (SOPs) for all product related activities, ensuring consistency and efficiency in execution. Implement best practices for food safety, sanitation, and hygiene to meet regulatory requirements and uphold industry standards. 3. Team Leadership: o Recruit, train, and mentor kitchen staff where required, fostering a culture of creativity, collaboration, and continuous improvement. o Set performance goals and provide regular feedback to team members, recognizing and rewarding excellence in culinary craftsmanship and teamwork. o Promote a positive work environment that values diversity, inclusion, and mutual respect among all employees. 4. Menu Planning and Cost Management: Develop and update menus for all QSR products, incorporating seasonal ingredients, customer feedback, and profitability considerations. Monitor food costs, labor costs, and other expenses related to pastry operations, identifying opportunities for cost optimization and waste reduction. Work closely with procurement and supply chain teams to source high-quality ingredients at competitive prices while maintaining sustainability and ethical sourcing practices. 5. Customer Experience: o Collaborate with the marketing and sales teams to enhance the overall customer experience through product innovation, menu customization, and promotional activities. o Solicit and respond to customer feedback, addressing any concerns or suggestions related to QSR products promptly and effectively. Qualifications: Bachelor's degree in Culinary Arts, Pastry Arts, or a related field; advanced certification in Bakery and Bakery related products is preferred preferred. Proven experience (5-13 years) as a chef in a similar role, with a track record of successfully developing and launching QSR bakery products for commercial distribution. Strong leadership skills with the ability to inspire and motivate a diverse team of professionals. Excellent technical proficiency in bakery and bakery related products, cakes, pastries, recipe development, and production management. Creative flair and passion for innovation, coupled with a keen understanding of flavor profiles, textures, and food presentation. Solid understanding of food safety regulations, sanitation practices, and quality assurance protocols. Exceptional communication skills, both verbal and written, with the ability to collaborate effectively across departments and interact with clients, suppliers, and industry partners. Proficiency in computer software applications related to recipe management, inventory control, and menu costing. Flexible schedule with the ability to work evenings, weekends, and holidays as needed in a fast-paced culinary environment. Role & responsibilities Regards Aanchal Kansotia +91 87662 42895

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3.0 - 5.0 years

4 - 5 Lacs

Chennai

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Role & responsibilities A restaurant manager would be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining quality standards. Key duties include recruiting, training, and supervising staff, creating staffing rosters, planning menus, and managing budgets. They also need to ensure compliance with hygiene and health & safety regulations, promote the restaurant, and manage stock levels. Preferred candidate profile Restaurant Management Experience: Previous experience as a restaurant manager, assistant manager, or in a similar role is highly valued. Food and Beverage Industry: Experience in the food and beverage industry is generally preferred, demonstrating a foundational understanding of restaurant operations and customer service. Management Experience: Direct experience in managing teams, overseeing operations, and handling customer service issues is crucial. Skills: Customer Satisfaction and Service: A strong focus on customer satisfaction and excellent customer service skills are essential. Communication: Effective communication skills are needed for interacting with staff and customers, resolving issues, and ensuring smooth operations. Leadership: Strong leadership skills are necessary for motivating and managing a team of restaurant staff. Problem-Solving: The ability to quickly assess and resolve problems that arise in a fast-paced restaurant environment is crucial. Food and Beverage Knowledge: A solid understanding of food and beverage operations, including inventory management and quality control, is important. Restaurant Management Software: Proficiency in restaurant management software and point-of-sale systems is often preferred. Qualifications: Hospitality Management Degree: A degree in hospitality management or a related field is often a plus, but not always required. Relevant Training: Relevant training or apprenticeships in hospitality or restaurant management are also beneficial.

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5.0 - 10.0 years

4 - 9 Lacs

Hyderabad

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Responsibilities: Manage kitchen operations during shifts Oversee food production, menu planning & costing Ensure North and South Indian specialties Control wastage & prepare meals for catering events

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2.0 - 5.0 years

2 - 2 Lacs

Hyderabad

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Responsibilities: * Prepare authentic South Indian dishes especially Dosa * Collaborate with restaurant team on menu planning & cost control * Ensure food quality, safety & presentation standards * Manage catering events & customer service Food allowance

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5.0 - 8.0 years

5 - 8 Lacs

Goa, India

On-site

Role Description: Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation. Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time Operational ownership of all the QMHSE and H&FS processes Timely communication of all possible on site hazards to the concerned department Key Responsibilities Food Operation Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client. Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events Initiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers Sustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies. Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc. Ensure that all the HR processes and staff welfare activities are implemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retention Wastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimize wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards Legal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process Management Ensure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayed Procurement and Inventory Management Responsible for monitoring the daily raw material indent call me at 8591012224

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5.0 - 10.0 years

5 - 10 Lacs

Mumbai City, Maharashtra, India

On-site

Overseeing the daily operations of the kitchen and ensuring that all meals are prepared to the highest standards Developing and maintaining menus, including creating new dishes and specials Managing food inventory and ordering supplies as needed Supervising and training kitchen staff, including hiring and performance evaluations Monitoring food costs and controlling expenses Ensuring that the kitchen is clean and organized, and that all food safety and sanitation guidelines are followed Working with the front-of-house team to ensure a seamless dining experience for guests Participating in menu planning and pricing decisions Maintaining a high level of professionalism and ethical conduct in all interactions with staff and guests Staying up-to-date with the latest culinary trends and techniques.

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5.0 - 10.0 years

5 - 10 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Sodexo Food Solutions India Pvt. Ltd.ces is looking for Demi Chef-De-Partie - Indian to join our dynamic team and embark on a rewarding career journey Assist in food preparation and cooking. Ensure food quality and presentation standards. Maintain cleanliness and organization of the kitchen. Monitor inventory and order supplies. Follow food safety and hygiene standards. Support senior kitchen staff as needed. Participate in menu planning and development.

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2.0 - 6.0 years

2 - 3 Lacs

Bengaluru

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Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Caf Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the caf as per companys guidelines. Customer interaction and order taking. Required Candidate profile Required Knowledge, Skills, and Abilities 1. Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings c. Open for cleaning washrooms, utensils, and brooming cafe. 3. Experience with the QSR industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. Esic/ Term Life Insurance Policy 6. Eligible for Employee Provident FundRole Shift Manager / Supervisor Industry Type Hotels & Restaurants Department Food, Beverage & Hospitality Employment Type Role Category F&B Service Education :PUC, UG -Any Graduate,PG : Doctorate Key Skills:- qsrcafehandling customer queriesShift Managementcafe managerInventory Managementcash handlingStaff ManagementCafe ManagementProfit And Loss AccountWastage Control

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2.0 - 5.0 years

2 - 5 Lacs

Pune

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Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Caf Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the caf as per companys guidelines. Customer interaction and order taking. Desired Candidate Profile Required Knowledge, Skills, and Abilities 1. Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings c. Open for cleaning washrooms, utensils, and brooming cafe. 3. Experience with the QSR industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. ESIC/ Term Life Insurance Policy 6. Eligible for Employee Provident Fund

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2.0 - 6.0 years

2 - 3 Lacs

Pune, Mumbai (All Areas)

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Job description Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Caf Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the caf as per companys guidelines. Customer interaction and order taking. Required Candidate profile Required Knowledge, Skills, and Abilities 1. Communication Skills a. Candidate is able to talk fluently in Hindi & English b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings c. Open for cleaning washrooms, utensils, and brooming cafe. 3. Experience with the QSR industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. Esic/ Term Life Insurance Policy 6. Eligible for Employee Provident FundRole Shift Manager / SupervisorIndustry Type Hotels & RestaurantsDepartment Food, Beverage & HospitalityEmployment Type Role Category F&B Service Education UG : Any GraduatePG : Doctorate : Key Skills qsrcafehandling customer queriesShift Managementcafe managerInventory Managementcash handlingStaff ManagementCafe ManagementProfit And Loss AccountWastage Control

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18.0 - 28.0 years

12 - 15 Lacs

Chennai, Bengaluru

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Accountable for overall success of the daily kitchen operations Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility Supervises all kitchen areas to ensure a consistent, high quality product is produced Responsible for guiding and developing staff including direct reports Must ensure sanitation and food standards are achieved Areas of responsibility comprise overseeing all food preparation areas. Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales • Study each recipe and gather all necessary ingredients • Cook food in a timely manner • Delegate tasks to kitchen staff • Inform wait staff about daily specials • Ensure appealing plate presentation • Supervise Cooks and assist as needed • Slightly modify recipes to meet customers needs and requests (e.g. reduce salt, remove dairy) • Monitor food stock and place orders • Check freshness of food and discard out-of-date items • Experiment with recipes and suggest new ingredients • Ensure compliance with all health and safety regulations within the kitchen area

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7.0 - 10.0 years

5 - 6 Lacs

Jaipur

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Roles and Responsibilities Manage kitchen operations during assigned shifts, ensuring efficient food preparation and presentation. Supervise junior chefs, cooks, and other kitchen staff to maintain high standards of quality control. Develop menus that cater to diverse tastes and dietary requirements while controlling food costs effectively. Ensure compliance with health, safety, and hygiene regulations by monitoring inventory levels and minimizing waste. Collaborate with the F&B team to provide exceptional service through menu planning and execution. Desired Candidate Profile 7-10 years of experience as a Chef de Partie or similar role. Strong culinary skills with knowledge of various cuisines.

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5.0 - 10.0 years

5 - 6 Lacs

Jaipur

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Roles and Responsibilities Manage kitchen operations during assigned shifts, ensuring efficient food preparation and presentation. Supervise junior chefs, cooks, and other kitchen staff to maintain high standards of quality control. Develop menus that cater to diverse tastes and dietary requirements while controlling food costs effectively. Ensure compliance with health, safety, and hygiene regulations by monitoring inventory levels and minimizing waste. Collaborate with the F&B team to provide exceptional service through menu planning and execution. Desired Candidate Profile 5-10 years of experience as a Chef de Partie or similar role. Strong culinary skills with knowledge of various cuisines.

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1.0 - 3.0 years

2 - 5 Lacs

Pune

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Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Caf Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the caf as per company's guidelines. Customer interaction and order taking. Desired Candidate Profile Required Knowledge, Skills, and Abilities 1. Communication Skills a. Candidate is able to talk fluently in English & Local Language b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings 3. Experience with the QSR industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. ESIC/ Term Life Insurance Policy 6. Eligible for Employee Provident Fund

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7.0 - 12.0 years

4 - 5 Lacs

Palghar

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Menu development: Create and adapt menus based on guest preferences, dietary needs, and seasonality. Quality control: Ensure consistent food quality and presentation. Cost management: Manage food costs, optimize inventory, and control waste.

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4.0 - 8.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Position Food & Beverage Executive HPE-IWF Reporting to: Client & ISS Operation Manager Purpose: This is a written document that establishes understanding and support the deliverables of F&B Executive (ISS) at the client of HPE IWF site or amongst working colleagues for the delivery of Food & Beverage Management services in accordance with the Service Level Agreements and Customers Key Performance Indicators. Primary Goal: To achieve the timely and efficient delivery of Food & Beverage Management services to HPE IWF site in Bangalore , in support of their needs and in accordance with the Service Levels and Key Performance Indicators set out below. Key Responsibilities: Manage day-to-day operations of the food and beverage department. Lead, train, and motivate the F&B team to deliver exceptional customer service. Ensure compliance with health and safety regulations, hygiene standards, and company policies. Develop and implement menus in collaboration with chefs and culinary staff. Monitor inventory levels and order supplies as needed. Control operational costs and identify measures to cut waste and increase profitability. Maintain relationships with suppliers and negotiate contracts when necessary. Implementation of check list of kitchen equipment and ensure all equipments are maintained good condition. Providing training to kitchen vendor on dos and don’ts. Ensure maintenance of t kitchen equipment are carried and are in good condition. Preparation of incident report and case study . Ensure safe environment of kitchen operation Handle guest complaints professionally and promptly. Maintain relationships with suppliers and negotiate contracts when necessary. Ensure consistent quality in food and beverage presentation and service. Prepare reports on sales, profitability, and other key performance indicators. Providing excellent customer service, addressing complaints, and ensuring guest satisfaction. Building and maintaining strong relationships with vendors and suppliers. Maintaining high standards of food and beverage quality, presentation, and service. Qualifications & Skills: Bachelor's degree in Hotel Management, Hospitality, or a related field. Minimum of 4–6 years of experience in F&B operations, with at least 2 years in a managerial role. Strong leadership, organizational, and communication skills. Excellent knowledge of food and beverage trends and customer service best practices. Ability to work flexible hours, including weekends and holidays. Preferred Qualities: Experience in luxury or high-volume hospitality environments. Strong problem-solving skills and attention to detail. Prefer to Female candidates only.

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12.0 - 20.0 years

6 - 7 Lacs

Sonipat

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Roles and Responsibilities Manage kitchen operations, ensuring efficient food production and quality control. Second in command for Executive Chef Develop menus, plan meals, and manage inventory to minimize waste and optimize costs. Supervise a team of cooks, sous chefs, and other kitchen staff to ensure smooth service delivery. Maintain high standards of food safety, hygiene, and HACCP compliance throughout the hotel's restaurants. Collaborate with the executive chef to develop new recipes and improve existing ones. Desired Candidate Profile 12-20 years of experience in culinary arts or related field (hotel management). Strong knowledge of menu planning, food costing, multi cuisine cooking techniques. Excellent communication skills for effective leadership and teamwork. Ability to work well under pressure during peak hours or special events. Interested candidates can also connect with me at siddhant.kanojia@sodexo.com

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1.0 - 6.0 years

1 - 2 Lacs

Hyderabad

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SUMMARY Job Description: Executing the preparation and cooking of diverse dishes at various stations based on prescribed recipes. Working closely with the Head Chef and kitchen staff to uphold efficient kitchen operations. Supervising the quality, appearance, and portioning of food items. Enforcing compliance with food safety, sanitation, and hygiene regulations during food preparation and service. Providing guidance and training to junior kitchen personnel and contributing to inventory control. Requirements Requirements: Minimum of 1 year experience in a comparable position. Proven proficiency as a Pastry Chef. Benefits Tax free salary. 10 hours duty/6days working. Accommodation, Transport, Medical. 2 years employment visa.

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3.0 - 8.0 years

2 - 4 Lacs

Thane, Mumbai (All Areas)

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Responsibilities: Gather customer requirements (like number of guests and event dates) Plan food and beverage menus considering clients preferences and special requests (for example healthy meals for children) Determine requirements in ingredients and set portions Schedule staff shifts Train and manage wait staff and kitchen personnel Oversee food prep and customer service Report on expenses Manage stock and place orders as needed Ensure compliance with health and safety regulations Arrange food tastings with potential customers Requirements and skills: Work experience as a Catering Manager, Restaurant Manager or similar role Understanding of food hygiene Hands-on experience with creating menus from scratch Excellent organizational and time-management skills Customer service attitude Ability to remain calm and make quick decisions under stressful circumstances Flexibility to work during weekends and holidays Certification in hospitality or culinary management is a plus.

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2.0 - 7.0 years

0 Lacs

Patna

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Responsibilities: Manage kitchen operations & staff Ensure food safety & quality standards met Oversee menu planning, production & costing Collaborate with catering team on events Develop Indian cuisine & curries

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3.0 - 8.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Position: Cafe Manager Location: Bangalore Job Description: As a Store Manager at Chai Point, you will be responsible for overseeing all aspects of the daily operations of the Chai based QSR. Your primary objective will be to ensure exceptional customer service, maintain high operational standards, and drive sales growth. You will lead a team of dedicated staff members and create a positive work environment focused on teamwork, efficiency, and excellence. Key Responsibilities: Operational Excellence: Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance. Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety. Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability. Team Leadership and Development: Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets. Provide ongoing coaching, performance feedback, and development opportunities to enhance team members' skills and foster career growth. Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect. Customer Satisfaction: Lead by example in providing friendly, efficient, and personalized service to customers, ensuring a memorable chai experience. Proactively address customer inquiries, feedback, and complaints, resolving issues promptly and effectively to maintain customer satisfaction and loyalty. Identify opportunities to enhance the customer experience and implement initiatives to drive customer engagement and retention. Sales and Financial Management: Monitor sales performance, analyze key metrics, and develop strategies to achieve revenue targets and maximize profitability. Control costs, manage expenses, and optimize resource utilization to achieve operational efficiency and financial success. Prepare and analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed. Qualifications: Education: Graduation /Diploma in Hotel management or equivalent course completion Previous experience in a managerial role within the food service industry, preferably in a QSR or caf environment. Strong leadership skills with the ability to inspire, motivate, and develop a diverse team. Excellent communication and interpersonal skills, with a customer-focused mindset. Proven track record of achieving sales targets, driving operational excellence, and managing budgets. Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards of cleanliness and sanitation. Flexible schedule with the ability to work evenings, weekends, and holidays as needed. Passion for chai and enthusiasm for creating memorable experiences for customers. Benefits: Competitive salary based on experience. Performance-based incentives and bonuses. Health insurance coverage. Opportunities for career advancement and professional development.

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