Executive/Sr.Executive Location: Bengaluru Role: The Executive/Senior Executive Finance will be responsible for supporting core finance operations including invoicing, bank reconciliation statements (BRS), maintaining the fixed asset register (FAR), distributor ledger tracking, and preparing the security deposit (SD) tracker. This role requires a detail-oriented individual with solid accounting knowledge and strong proficiency in MS Excel Responsibilities: Perform monthly closure and reconciliation of Bank Reconciliation Statements (BRS) Prepare and maintain distributor ledgers and the Security Deposit (SD) tracker Maintain and update the Fixed Asset Register (FAR) regularly Collaborate and coordinate with internal departments and external stakeholders) Ensure accurate and timely invoicing and general ledger updates Must Have: Sound knowledge of basic accounting principles Proficiency in MS Office, particularly MS Excel Strong attention to detail Willingness to work flexible hours as required Good hands on MS -EXCEL and Good communication skills.

Role Overview: We are seeking a dynamic Inside Sales Executive to drive lead generation for our real estate business development team. The role will involve cold calling , market research , and lead qualification to support Chai Points expansion into high-potential locations. Key Responsibilities: Conduct cold calls to property owners, brokers, and real estate agents to pitch potential site opportunities. Research and identify suitable commercial properties based on business requirements. Build and update a strong database of real estate contacts. Qualify leads and schedule meetings for the BD team. Maintain regular follow-ups with prospects and track interactions in CRM tools. Support the team with market insights and competitive intelligence. Requirements: Bachelor’s degree in any discipline. 1–2 years of experience in cold calling or telesales ; experience in ed-tech industry is a strong plus. Proven ability to handle high-volume outreach and convert cold leads into meetings. Excellent verbal communication and persuasive skills. Organized, self-motivated, and target-oriented. Familiarity with CRM tools is an advantage. Added Advantage: Experience in ed-tech telesales or inside sales, given the fast-paced and high-calling-volume environment of that sector. Understanding of real estate or retail location scouting will be a plus.

Selected Intern's Day-to-day Responsibilities Include Review employment agreements and HR-related documents to ensure completeness, accuracy, and compliance with company policies. Verify contract details such as start dates, compensation, clauses, and signatures to ensure all information is correct and up to date. Identify gaps or inconsistencies in the agreements, such as missing clauses, outdated terms, or discrepancies between contract content and company standards. Document observations and findings from agreement reviews in a structured format. Collaborate with senior HR team members to escalate and clarify any legal or policy concerns found during the review process. Update and maintain records of agreements and related documentation in a central repository. Use Microsoft Excel to prepare detailed reports, including summary tables, charts, and observations on reviewed agreements. Track the status of agreements reviewed, highlighting those needing follow-up or corrections. Support audit and compliance activities by organizing documents and ensuring alignment with HR policies. Contribute to process improvement by suggesting ways to streamline agreement About Company: Chai Point, India's largest organized chai retailer, was started in 2010 with the vision of bringing a perfectly brewed cup of chai made with fresh and natural ingredients to thousands of working professionals around the country. Chai Point has taken it upon itself to revolutionize the way chai is consumed in India. With 1000+ employees and properties in 10 cities, Chai Point is growing at a fast and steady pace. Show more Show less

Role: Marketplace Manager Location: Bangalore Experience: 2–4 years in marketplace/e-commerce account management Key Responsibilities: • Own sales, content, and ad performance across D2C,Amazon, Flipkart, Instamart • Optimize product listings: titles, descriptions, images, and keywords • Manage deals, coupons, and seasonal campaigns • Run and optimize Amazon Ads, Google Ads, Sponsored Product Campaigns, and Lightning Deals • Monitor seller health metrics (Buy Box, reviews, returns) • Coordinate with platforms for onboarding, PoS activation, and visibility slots • Track platform-wise sales, margins, and marketing ROI Required Skills: • Hands-on with Amazon Seller Central, Shopify, Flipkart Seller Hub, and ad dashboards • Deep understanding of e-commerce merchandising and SEO • Strong data orientation: Excel, basic analytics, marketplace dashboards • Prior experience in a CPG/FMCG startup or food/bevrages brand preferred Show more Show less

Job Summary: Chai Point is the world’s largest Chai – led beverage platform. Powering this revolution are the brewing bots deployed across 3000+ locations across 50+ cities. The Everywhere Business Unit of Chai Point encompasses the entire Brewing Bots business . We're seeking a talented individual to join our vibrant team for the role of Marketing Associate. If you have a minimum of 3-4 years of experience in marketing, and good communication, we want to hear from you! Working Days: 5 days a week (on site) DOJ: 1 month or Immediate Joiners preferred Experience: 7 years+ of experience in marketing (B2B) Location: HSR Layout, Bangalore Responsibilities Marketing Communication: Preparation of design brief and sharing with design team. Coordinate with design team, as per requests from business team for delivering of all creatives Preparation of task brief for the design team to deliver the final output Lead generation: B2B lead generation and qualification for channel partners and customers Closure of internal approvals for all marketing requests Marketing collaterals production: Coordinate with SCM team, for marketing collaterals production Ensuring delivery of collaterals and managing timely vendor payments Managing of marketing budget with finance team, for ensuring adherence Events & co-marketing: Coordination and organising of events as per business requirements Ability to drive business (sales leaders) with creative outlook to promotes sales Qualifications Good communication skills Self-motivated and results-oriented Strong telephonic presence and experience in the same Strong channel management skills About Chai Point : The world’s largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2011. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and cafes). myChai™ brewing system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3500 workplace community hubs across 119 cities through its specialised brewing systems. With single origin tea from Assam’s finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours. Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG, Paragon Partners and Kitara Capital. The Company has raised over $50 million in funds till date. Company Culture: We are driven by our brand purpose – “Serve a great cup that brightens lives and brings people together”. As a beverage platform, we have a strong bias for technology. We live with a sports credo. We are here to win and that happens when teams perform well. Collaborative mindset, happy positive attitude and an analytical mindset does wonders for us. Smart but acidic; Performer but a loner ; Great pedigree but disdainful of a collaborative mindset – these are all strict NO for us. We are Passionate & we Innovate every day ; we believe in being Detail Oriented as the difference between mediocrity & excellence is in the attention to details. We are Happy Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation & Ownership are qualities that have got us this far and will lead the way in making us the most lovable brand, if you think you resonate with what you just read. We are an ideal match!! Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment. Show more Show less

Key Responsibilities Manage accounting operations including Billing, A/R, and Finance IT Infrastructure. Prepare and publish timely monthly, weekly, and daily reports and trackers. Establish and monitor KPIs and SLAs for A/R and Customer Onboarding. Coordinate the preparation of Sales Register, AR reports, and Credit Reconciliations for management and regulatory reporting. Own and control PG reconciliations, Receivables reconciliations for CPG and E-Com Business. Assist in the revenue close process, ensuring tight deadlines are met with high accuracy. Support the month-end and year-end close process with regards to revenue and receivables. Assist in and monitor Master Data Management (Customer Onboarding functions) and contract compliances. Enable controls to ensure Zero non-compliance on regulatory matters and maintain quality control over financial transactions. Research automation opportunities and work towards bringing efficiencies to the team. Requirements and Skills Proven working experience of 0-4 years in Finance Operations. MBA /MCOM / BCOM with 0-4 years of combined accounting operations and finance experience. Thorough knowledge of accounting principles and procedures, particularly related to revenue recognition and revenue. Personal Traits Excellent communication and collaborative skills. A self-starter and problem solver. Attention to detail. High degree of ownership. If you're ready to make an impact and join a dynamic, fast-growing team, we’d love to hear from you!

Job Summary: Chai Point is the world’s largest Chai – led beverage platform. Powering this revolution are the brewing bots deployed across 3000+ locations across 50+ cities. The Everywhere Business Unit of Chai Point encompasses the entire Brewing Bots business . The National Head – Customer Experience & Operations for the Everywhere Business Unit is responsible for ensuring excellence in Customer Experience across all touch points ranging from the first demo experience to day-to-day operations; consistently improving business efficiency and driving the teams for Revenue & Retention, Training & Activation, Repairs & Maintenance, Spares Management, Workshop management and Collections. The core KRAs include Retention, Revenue and brewing bot uptime. The role involves handling a diverse 450 strong team across corporate and field operations. This team size is set to grow by 15% in the current fiscal with a 65% growth in the overall business. This business unit for Chai Point is a profitable and high growth engine. The business demands a maturity in delivering growth coupled with enhancing existing profitability. Key Responsibilities: Revenue & Retention: Achieving revenue targets for the SMB & Key Accounts segments Ensuring retention of all existing accounts, driving pullout (discontinuation of service) to zero. Improving quarterly NPS scores Tracking and improving per bot revenue Collections: Collection of all due and overdue amounts from SMB and Key Accounts Tracking and reducing DSO for the business Training & Activation: Ensure all sampling (product demo) are executed to Chai Point standards maintaining the target conversion ratio Deployment (product final placement at new customers) to customer’s satisfaction Training for pantry staff of new customers and re-training at defined intervals Repairs & Maintenance: Preventive Maintenance for every bot every month Breakdown Tickets addressed within the defined TAT Execute routine upgrades to the bots Workshop and Spares Management: Own the quality of bots that are being dispatched for deployment Establish and run a refurbishment workshop for bots and spares Tracking inventory availability for spares across all regions Localization and development of spares, reducing cost Cross-functional engagement & COE: Bridge for the business with other functions Own the Beverage Quality COE for the business Engagement with equipment providers for consistently improving the platforms by sharing aggregated feedback Qualifications: Education: Master’s in Business Administration Experience: Minimum of 15 years of experience. Startup experience is a plus Skills: Leadership & Team Management Strategic Planning & Execution Customer Experience Operations Management Cross Functional Collaboration Adaptability & Resilience About Chai Point : The world’s largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2011. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and cafes). myChai™ brewing system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3500 workplace community hubs across 119 cities through its specialised brewing systems. With single origin tea from Assam’s finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours. Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG, Paragon Partners and Kitara Capital. The Company has raised over $50 million in funds till date. Company Culture: We are driven by our brand purpose – “Serve a great cup that brightens lives and brings people together”. As a beverage platform, we have a strong bias for technology. We live with a sports credo. We are here to win and that happens when teams perform well. Collaborative mindset, happy positive attitude and an analytical mindset does wonders for us. Smart but acidic; Performer but a loner ; Great pedigree but disdainful of a collaborative mindset – these are all strict NO for us. We are Passionate & we Innovate every day ; we believe in being Detail Oriented as the difference between mediocrity & excellence is in the attention to details. We are Happy Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation & Ownership are qualities that have got us this far and will lead the way in making us the most lovable brand, if you think you resonate with what you just read. We are an ideal match!! Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment. Show more Show less

Position: Store Manager Location: Bangalore Job Description: As a Store Manager at Chai Point, you will be responsible for overseeing all aspects of the daily operations of the Chai based QSR. Your primary objective will be to ensure exceptional customer service, maintain high operational standards, and drive sales growth. You will lead a team of dedicated staff members and create a positive work environment focused on teamwork, efficiency, and excellence. Key Responsibilities: Operational Excellence: Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance. Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety. Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability. Team Leadership and Development: Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets. Provide ongoing coaching, performance feedback, and development opportunities to enhance team members' skills and foster career growth. Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect. Customer Satisfaction: Lead by example in providing friendly, efficient, and personalized service to customers, ensuring a memorable chai experience. Proactively address customer inquiries, feedback, and complaints, resolving issues promptly and effectively to maintain customer satisfaction and loyalty. Identify opportunities to enhance the customer experience and implement initiatives to drive customer engagement and retention. Sales and Financial Management: Monitor sales performance, analyze key metrics, and develop strategies to achieve revenue targets and maximize profitability. Control costs, manage expenses, and optimize resource utilization to achieve operational efficiency and financial success. Prepare and analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed. Qualifications: Education: Graduation /Diploma in Hotel management or equivalent course completion Previous experience in a managerial role within the food service industry, preferably in a QSR or caf environment. Strong leadership skills with the ability to inspire, motivate, and develop a diverse team. Excellent communication and interpersonal skills, with a customer-focused mindset. Proven track record of achieving sales targets, driving operational excellence, and managing budgets. Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards of cleanliness and sanitation. Flexible schedule with the ability to work evenings, weekends, and holidays as needed. Passion for chai and enthusiasm for creating memorable experiences for customers. Benefits: Competitive salary based on experience. Performance-based incentives and bonuses. Health insurance coverage. Opportunities for career advancement and professional development.

Position: Cafe Manager Location: Bangalore Job Description: As a Store Manager at Chai Point, you will be responsible for overseeing all aspects of the daily operations of the Chai based QSR. Your primary objective will be to ensure exceptional customer service, maintain high operational standards, and drive sales growth. You will lead a team of dedicated staff members and create a positive work environment focused on teamwork, efficiency, and excellence. Key Responsibilities: Operational Excellence: Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance. Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety. Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability. Team Leadership and Development: Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets. Provide ongoing coaching, performance feedback, and development opportunities to enhance team members' skills and foster career growth. Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect. Customer Satisfaction: Lead by example in providing friendly, efficient, and personalized service to customers, ensuring a memorable chai experience. Proactively address customer inquiries, feedback, and complaints, resolving issues promptly and effectively to maintain customer satisfaction and loyalty. Identify opportunities to enhance the customer experience and implement initiatives to drive customer engagement and retention. Sales and Financial Management: Monitor sales performance, analyze key metrics, and develop strategies to achieve revenue targets and maximize profitability. Control costs, manage expenses, and optimize resource utilization to achieve operational efficiency and financial success. Prepare and analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed. Qualifications: Education: Graduation /Diploma in Hotel management or equivalent course completion Previous experience in a managerial role within the food service industry, preferably in a QSR or caf environment. Strong leadership skills with the ability to inspire, motivate, and develop a diverse team. Excellent communication and interpersonal skills, with a customer-focused mindset. Proven track record of achieving sales targets, driving operational excellence, and managing budgets. Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards of cleanliness and sanitation. Flexible schedule with the ability to work evenings, weekends, and holidays as needed. Passion for chai and enthusiasm for creating memorable experiences for customers. Benefits: Competitive salary based on experience. Performance-based incentives and bonuses. Health insurance coverage. Opportunities for career advancement and professional development.

Position: Cafe Manager Location: Bangalore Job Description: As a Store Manager at Chai Point, you will be responsible for overseeing all aspects of the daily operations of the Chai based QSR. Your primary objective will be to ensure exceptional customer service, maintain high operational standards, and drive sales growth. You will lead a team of dedicated staff members and create a positive work environment focused on teamwork, efficiency, and excellence. Key Responsibilities: Operational Excellence: Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance. Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety. Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability. Team Leadership and Development: Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets. Provide ongoing coaching, performance feedback, and development opportunities to enhance team members' skills and foster career growth. Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect. Customer Satisfaction: Lead by example in providing friendly, efficient, and personalized service to customers, ensuring a memorable chai experience. Proactively address customer inquiries, feedback, and complaints, resolving issues promptly and effectively to maintain customer satisfaction and loyalty. Identify opportunities to enhance the customer experience and implement initiatives to drive customer engagement and retention. Sales and Financial Management: Monitor sales performance, analyze key metrics, and develop strategies to achieve revenue targets and maximize profitability. Control costs, manage expenses, and optimize resource utilization to achieve operational efficiency and financial success. Prepare and analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed. Qualifications: Education: Graduation /Diploma in Hotel management or equivalent course completion Previous experience in a managerial role within the food service industry, preferably in a QSR or caf environment. Strong leadership skills with the ability to inspire, motivate, and develop a diverse team. Excellent communication and interpersonal skills, with a customer-focused mindset. Proven track record of achieving sales targets, driving operational excellence, and managing budgets. Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards of cleanliness and sanitation. Flexible schedule with the ability to work evenings, weekends, and holidays as needed. Passion for chai and enthusiasm for creating memorable experiences for customers. Benefits: Competitive salary based on experience. Performance-based incentives and bonuses. Health insurance coverage. Opportunities for career advancement and professional development.

Job Title: Store Manager Location: Hyderabad Job Summary: We are seeking a dynamic and experienced Store Manager to oversee the day-to-day operations of our stores. The ideal candidate will be responsible for driving operational excellence, ensuring high-quality client experiences, and managing cross-functional teams at the store level. This role requires strong leadership, exceptional client-handling abilities. Key Responsibilities: Oversee daily operations and service delivery of Stores in Hyderabad region. Ensure each store meets standards of excellence in cleanliness, maintenance, safety, and customer service. Act as the primary escalation point for client concerns and ensure timely and effective resolution. Build and maintain strong relationships with clients to enhance satisfaction and retention. Conduct regular audits and inspections to ensure consistent adherence to operational SOPs and brand guidelines. Collaborate closely with the Regional Operations Head and other functional teams (Community, Facilities, etc.) to drive performance. Implement initiatives for continuous improvement in operational efficiency and member satisfaction. Monitor and analyze key performance indicators (KPIs) for each location and take corrective action where needed. Support budgeting, procurement, and vendor management as needed. Requirements: Bachelor's degree Minimum of 4 years of experience in multi-site operations, preferably in coworking, retail, hospitality, or similar industries. Proven leadership and people management skills with the ability to lead diverse field teams. Strong client-facing and relationship-building skills. Excellent problem-solving, organizational, and communication abilities. Show more Show less

At Chai Point (Mountain Trail Foods Pvt Ltd.), we’re looking for individuals who are truly hungry for learning, bigger opportunities, genuinely look forward to handle major responsibilities and most importantly have fun doing this. Role – Sales & Business Development Designation – Manager Location – Bangalore Role: If the thought of sitting behind a desk all day gives you itchy feet, this could be the job for you as you will be required to spend a large amount of time visiting clients and attending networking events. We are looking for a capable Sales professional for our Everywhere Business Unit ( Brewing Bots) to help us onboard Manufacturing industry accounts. You will need to define long-term strategic goals, build key customer relationships, identify business opportunities, negotiate, and close business deals and maintain extensive knowledge of current market conditions. You will need to use your networking and communication skills to identify and address clients’ needs. The role requires a lot of creative thinking, to spot new opportunities and to establish rapid growth. This is an Individual Contributor role. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. Responsibilities: Working to onboardthe assigned set of Manufacturing industry accounts with a headcount of >1000 factory staff Working closely with Infra Management companies to onboardtheir existing clients Participate in relevantRFPs and tenders Manage relationship and ensure profitability of such accounts Generating expected revenuefrom the assignedaccounts Identify key staff in clientcompanies to cultivateprofitable relationships Generating additional revenueby using the window of opportunity to sell CPG products Understand customer needsand develop plans to addressthem Engage with customer service team to ensure seamless customer experience Aim to preserve customers and renew contracts with timeline along with service team Requirements: Experience of handling Manufacturing companies, Facility companies Experience delivering client-focused solutions to customer needs Excellent listening, negotiation and presentation abilities Strong verbaland written communication skills Proven experience in handling large enterprise deals Problem-solving attitude Aptitude for fostering positiverelationships Teamwork and cross functional efficiency Customer-oriented mindset About Chai Point : The world’s largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2011. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and QSRs). myChai™ Brewing Bots system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3500 workplace community hubs across 119 cities through its specialised brewing systems. With single origin tea from Assam’s finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours. Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG, Paragon Partners and Kitara Capital. The Company has raised over $50 million in funds till date. Company Culture: We are driven by our brand purpose – “Serve a great cup that brightens lives and brings people together”. As a beverage platform, we have a strong bias for technology. We live with a sports credo. We are here to win and that happens when teams perform well. Collaborative mindset, happy positive attitude and an analytical mindset does wonders for us. Smart but acidic; Performer but a loner ; Great pedigree but disdainful of a collaborative mindset – these are all strict NO for us. We are Passionate & we Innovate every day ; we believe in being Detail Oriented as the difference between mediocrity & excellence is in the attention to details. We are Happy Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation & Ownership are qualities that have got us this far and will lead the way in making us the most lovable brand, if you think you resonate with what you just read. We are an ideal match!! Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment. Show more Show less

Job Title: Store Manager West Region (Pune and Indore Airport) Location: Pune, Maharashtra and Indore, Madhya Pradesh Reports To: Regional Operations Head / Area Manager Job Summary: We are seeking a dynamic and experienced Store Manager to oversee the day-to-day operations across the store. This role requires excellent client-handling capabilities, people management skills, and the ability to ensure operational excellence at the store level.

At Chai Point (Mountain Trail Foods Pvt Ltd.), we’re looking for individuals who are truly hungry for learning, bigger opportunities, genuinely look forward to handle major responsibilities and most importantly have fun doing this. Role – Sales & Business Development Designation – Manager Location – Chennai Role: If the thought of sitting behind a desk all day gives you itchy feet, this could be the job for you as you will be required to spend a large amount of time visiting clients and attending networking events. We are looking for a capable Sales professional for our Everywhere Business Unit ( Brewing Bots) to help us onboard Manufacturing industry accounts. You will need to define long-term strategic goals, build key customer relationships, identify business opportunities, negotiate, and close business deals and maintain extensive knowledge of current market conditions. You will need to use your networking and communication skills to identify and address clients’ needs. The role requires a lot of creative thinking, to spot new opportunities and to establish rapid growth. This is an Individual Contributor role. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. Responsibilities: Working to onboardthe assigned set of Manufacturing industry accounts with a headcount of >1000 factory staff Working closely with Infra Management companies to onboardtheir existing clients Participate in relevantRFPs and tenders Manage relationship and ensure profitability of such accounts Generating expected revenuefrom the assignedaccounts Identify key staff in clientcompanies to cultivateprofitable relationships Generating additional revenueby using the window of opportunity to sell CPG products Understand customer needsand develop plans to addressthem Engage with customer service team to ensure seamless customer experience Aim to preserve customers and renew contracts with timeline along with service team Requirements: Experience of handling Manufacturing companies, Facility companies Experience delivering client-focused solutions to customer needs Excellent listening, negotiation and presentation abilities Strong verbaland written communication skills Proven experience in handling large enterprise deals Problem-solving attitude Aptitude for fostering positiverelationships Teamwork and cross functional efficiency Customer-oriented mindset About Chai Point : The world’s largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2011. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and QSRs). myChai™ Brewing Bots system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3500 workplace community hubs across 119 cities through its specialised brewing systems. With single origin tea from Assam’s finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours. Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG, Paragon Partners and Kitara Capital. The Company has raised over $50 million in funds till date. Company Culture: We are driven by our brand purpose – “Serve a great cup that brightens lives and brings people together”. As a beverage platform, we have a strong bias for technology. We live with a sports credo. We are here to win and that happens when teams perform well. Collaborative mindset, happy positive attitude and an analytical mindset does wonders for us. Smart but acidic; Performer but a loner ; Great pedigree but disdainful of a collaborative mindset – these are all strict NO for us. We are Passionate & we Innovate every day ; we believe in being Detail Oriented as the difference between mediocrity & excellence is in the attention to details. We are Happy Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation & Ownership are qualities that have got us this far and will lead the way in making us the most lovable brand, if you think you resonate with what you just read. We are an ideal match!! Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment. Show more Show less

Responsibilities: Prospect new clients by networking, cold calling, utilizing the company s digital platform to generate interest from potential clients and ensure a robust line of opportunities. Distributor management generating leads through Distributors, achieving distributor target for new clients acquisition and monthly revenue, introduce potential distributors to company, healthy relationship with distributor to achieve distributor and company targets, effective communication with Distributors. Identify potential clients, and the decision makers within the client Communicate product and pricing details clearly Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Negotiate/close deals and handle complaints or objections Providing after-sales support to retain customers Promote new products/services to existing customers Collaborate with internal stakeholders to achieve better results Analyze the territory/markets potential, track sales and status reports Participate on behalf of the company in exhibitions or conferences Keep abreast of best practices and industry trends Requirements: Postgraduate Degree in Marketing with 4-8 years experience. FMCG/Vending BU Experience required. Understanding of sales principles and ability to deliver excellent customer experience Strong (verbal and written) communication skills with an ability to build relationships Thorough understanding of marketing and negotiating techniques Quick grasping skills and passion for sales Willing to be on field Result orientation Ability to multi-task, prioritize, and manage time effectively

Responsibilities: Prospect new clients by networking, cold calling, utilizing the company s digital platform to generate interest from potential clients and ensure a robust line of opportunities. Distributor management generating leads through Distributors, achieving distributor target for new clients acquisition and monthly revenue, introduce potential distributors to company, healthy relationship with distributor to achieve distributor and company targets, effective communication with Distributors. Identify potential clients, and the decision makers within the client Communicate product and pricing details clearly Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Negotiate/close deals and handle complaints or objections Providing after-sales support to retain customers Promote new products/services to existing customers Collaborate with internal stakeholders to achieve better results Analyze the territory/markets potential, track sales and status reports Participate on behalf of the company in exhibitions or conferences Keep abreast of best practices and industry trends Requirements: Postgraduate Degree in Marketing with 4-8 years experience. FMCG/Vending BU Experience required. Understanding of sales principles and ability to deliver excellent customer experience Strong (verbal and written) communication skills with an ability to build relationships Thorough understanding of marketing and negotiating techniques Quick grasping skills and passion for sales Willing to be on field Result orientation Ability to multi-task, prioritize, and manage time effectively

Drive strategies and plans to develop channel partner pipelines for chaipoint expansion & beverages solutions. Identify and qualify new business opportunities /distributors, approaching key decision makers to be recruited as channel partners for vending business. Be part of Business Applications team to succeed targets and create the baseline for coming months /years. Partner with the broader Chai Point team to leverage joint solutioning and effective sales execution. Develop senior relationships with key customers and partners and leadership in these relationships to facilitate creative engagements. Represent the organization at key sales development events (conferences, tradeshows, regional events, etc.) Work with alliance partners to extend our strategy in the accounts. Skills and experience required: At least 5 years of proven sales experience in a product/service industry selling to B2B traders/ service providers. Ability to work/develop the partner ecosystem to enable a stronger go-to-market approach to increase market coverage. Competitive and competitively aware: Proficient at explaining strengths and vulnerabilities - can plan accordingly. Willingness to travel 20%+ of a random monthly to quarterly schedule - candidate should be able to work efficiently to maximize travel schedule, customer engagement, and internal demands.

Key Responsibilities: Operational Excellence: Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance. Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety. Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability. Team Leadership and Development: Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets. Provide ongoing coaching, performance feedback, and development opportunities to enhance team members skills and foster career growth. Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect. Customer Satisfaction: Lead by example in providing friendly, efficient, and personalized service to customers, ensuring a memorable chai experience. Proactively address customer inquiries, feedback, and complaints, resolving issues promptly and effectively to maintain customer satisfaction and loyalty. Identify opportunities to enhance the customer experience and implement initiatives to drive customer engagement and retention. Sales and Financial Management: Monitor sales performance, analyze key metrics, and develop strategies to achieve revenue targets and maximize profitability. Control costs, manage expenses, and optimize resource utilization to achieve operational efficiency and financial success. Prepare and analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed. Qualifications: Education: Graduation /Diploma in Hotel management or equivalent course completion Previous experience in a managerial role within the food service industry, preferably in a QSR or caf environment. Strong leadership skills with the ability to inspire, motivate, and develop a diverse team. Excellent communication and interpersonal skills, with a customer-focused mindset. Proven track record of achieving sales targets, driving operational excellence, and managing budgets. Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards of cleanliness and sanitation. Flexible schedule with the ability to work evenings, weekends, and holidays as needed. Passion for chai and enthusiasm for creating memorable experiences for customers.

Key Responsibilities: Operational Excellence: Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance. Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety. Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability. Team Leadership and Development: Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets. Provide ongoing coaching, performance feedback, and development opportunities to enhance team members skills and foster career growth. Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect. Customer Satisfaction: Lead by example in providing friendly, efficient, and personalized service to customers, ensuring a memorable chai experience. Proactively address customer inquiries, feedback, and complaints, resolving issues promptly and effectively to maintain customer satisfaction and loyalty. Identify opportunities to enhance the customer experience and implement initiatives to drive customer engagement and retention. Sales and Financial Management: Monitor sales performance, analyze key metrics, and develop strategies to achieve revenue targets and maximize profitability. Control costs, manage expenses, and optimize resource utilization to achieve operational efficiency and financial success. Prepare and analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed. Qualifications: Education: Graduation /Diploma in Hotel management or equivalent course completion Previous experience in a managerial role within the food service industry, preferably in a QSR or caf environment. Strong leadership skills with the ability to inspire, motivate, and develop a diverse team. Excellent communication and interpersonal skills, with a customer-focused mindset. Proven track record of achieving sales targets, driving operational excellence, and managing budgets. Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards of cleanliness and sanitation. Flexible schedule with the ability to work evenings, weekends, and holidays as needed. Passion for chai and enthusiasm for creating memorable experiences for customers.

Key Responsibilities: Operational Excellence: Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance. Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety. Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability. Team Leadership and Development: Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets. Provide ongoing coaching, performance feedback, and development opportunities to enhance team members skills and foster career growth. Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect. Customer Satisfaction: Lead by example in providing friendly, efficient, and personalized service to customers, ensuring a memorable chai experience. Proactively address customer inquiries, feedback, and complaints, resolving issues promptly and effectively to maintain customer satisfaction and loyalty. Identify opportunities to enhance the customer experience and implement initiatives to drive customer engagement and retention. Sales and Financial Management: Monitor sales performance, analyze key metrics, and develop strategies to achieve revenue targets and maximize profitability. Control costs, manage expenses, and optimize resource utilization to achieve operational efficiency and financial success. Prepare and analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed. Qualifications: Education: Graduation /Diploma in Hotel management or equivalent course completion Previous experience in a managerial role within the food service industry, preferably in a QSR or cafe environment. Strong leadership skills with the ability to inspire, motivate, and develop a diverse team. Excellent communication and interpersonal skills, with a customer-focused mindset. Proven track record of achieving sales targets, driving operational excellence, and managing budgets. Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards of cleanliness and sanitation. Flexible schedule with the ability to work evenings, weekends, and holidays as needed. Passion for chai and enthusiasm for creating memorable experiences for customers.