Posted:1 week ago|
Platform:
Work from Office
Full Time
Key Responsibilities IT Operations Management Manage daily IT operations including system health checks, network monitoring, hardware/software troubleshooting, and escalation handling. New Site Setup Lead IT infrastructure setup for new warehouse/retail sites, including cabling, server installation, LAN/WAN configuration, and coordination with vendors. Technical Support – Provide Level 1 & 2 support for end-users, ensuring minimum downtime and prompt issue resolution across business functions. Asset & License Management – Track IT assets, ensure license compliance, and manage AMC contracts for hardware/software. Stakeholder Coordination – Serve as a key IT point of contact for internal departments (Ops, HR, Finance) and external partners during system rollouts or upgrades. Compliance & Data Security – Ensure adherence to IT policies, data backup protocols, antivirus management, and cyber hygiene across locations. Documentation & Reporting – Maintain accurate records of incidents, assets, vendor SLAs, and prepare regular IT status reports.
DHL Supply Chain
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