69 Vsm Jobs - Page 3

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Senior Manager - Lean Digital Transformation This role allows you to build and implement the digital transformation strategy/framework, provides an avenue to drive end-to-end solutions and demonstrate internal and external multi-function perspective to customize solutions for our clients Responsibilities Main responsibilities will include : Support the aligned t eam s in their Lean Journey for continuous improvement and operationalize the Lean Approach Identify process improvement opportunities by conducting VSM, Gemba and floor walks Conduct Lean Action Workouts , Kaizen events together with Operations and Customers C reate roadmap s for transformation and Lean Initiatives and work closely with Business Lead ers for realization of the same L eading and delivering Lean Digital projects that improve end-to-end processes and driving significant business impact for customers Working closely with Operations and Functional Teams to identify process defects, conduct root cause analysis and implement process improvements & digital solutions across the business or organization Conducting Quality Awareness and Lean Trainings within the organization Partner with Operation s Leaders to drive Lean Agenda for the organisation Qualifications we seek in you! Minimum qualifications / S kills : Rich and relevant experience i n Lean Domain Demonstrated expertise in client relations, multiple & complex stakeholder management Strong Consulting, relationship management and facilitation skills including the ability to listen and ask the right questions to understand the business problem, analyse and provide meaningful insights. Problem solving skill s with analytical bent of mind Ability to multitask with aggressive deadlines P roficiency with spoken and written English Influencing, Persuasion and presentation skills Project management skills Preferred qualifications /Skills Rich relevant experience with increasing accountability Hands on knowledge and certification in various improve ment framework (LEAN ) Expert level knowledge of various data collection and analysis tools Experience managing complex process improvement projects, including undertaking operational assessments and operating m odel design using Lean . Excellent problem-solving abilities and innovative approach with attention to details, ability to work simultaneously on multiple tasks Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .

Position Summary: RBS Leader/Manager Works directly with the Site and/or Business leadership to lead and deploy Regal Rexnord's Business Excellence program (RBS- Regal Rexnord Business System) for assigned site. Manages cross-functional collaboration, people development, and project execution required to progress through the program at a technology location. Major Responsibilities: Works with site or/& functional leadership to facilitate 3-year Strategic Vision & Policy Deployment (PD) . Works with Site Leadership to engage functional leadership in developing the 1-3 year Continuous Improvement (CI) Roadmap for the site focusing on key performance initiatives of Safety and Sustainability, Quality, Delivery, Cost, and Growth. Coaches & mentors Sites functional team members through handholding on Lean Tools like 6S & Visual Daily Management , Standard Work , Value Stream Mapping (VSM) , Transactional Process Improvement (TPI) , Value Add & Value Engineering ( VAVE) , 8 Wastes , A3/PDCA Problem Solving , DFMEA , PFMEA etc. Lead/Facilitate Monthly Performance/PD reviews. Identify RBS/Lean tool training requirements in line with the CI roadmap. Inspire a culture of Continuous Improvement through facilitating Cross Country/Site Kaizen Events & CI projects utilizing Lean tools, methodologies, and philosophies to drive business excellence. Engages teams in implementing actions ( JDIs, Kaizen Events & CI Projects ) identified in the CI roadmap. Work with site leadership to develop Lean Tool Champions at Site. Drives self-directed work teams and works with Value Stream owners to achieve Site CI roadmap/Functional KPI/TTI goals. Measures, tracks, and communicates RBS performance to Site leadership, and global stakeholders to identify improvement plans. Closely work with Segment/Regional RBS leaders to align the Sites Vision with Regal Rexnord’s Segment Vision. Facilitates identification and follow through of productivity/MCO projects in line with the AOP of respective Value Stream. Share best practices between teams and sites. Work in coordination with other site RBS leaders whenever possible and required for understanding and sharing best practices. Required Education / Experience / Skills: Bachelor’s Degree in Mechanical Engineering. Overall 10-15 Years of experience, out of that 5-6 Years of minimum experience in the Engineering/Technology Domain. Relevant leadership experience of 4+ years in Business Excellence/ Performance Excellence. Having good experience of conducting Kaizen events. Having good experience in conducting Transactional Process Improvements in Kaizen Events. Six Sigma Green Belt/Black Belt Certified would be preferred. Certified VAVE tool champion would be preferred. Excellent communication and presentation skills. Good influencer. Dynamic, Unbiased & Open Mindset Travel: India or global, less than 10%. Language: Primarily English. Other Indian, European or Asian languages could be beneficial to work with people from those regions.

The .NET Development team comprises skilled developers specializing in building robust, scalable, and secureapplications using the .NET framework. They focus on creating web and desktopsolutions, integrating APIs, and maintaining existing software to meet businessrequirements. The team stays updated with the latest .NET technologies toensure efficient coding practices, timely project delivery, and seamlesssoftware performance. Responsibilities Develop and maintain responsive web applications using JavaScript, CSS5, JQuery, and HTML. Optimize code for performance, scalability, and cross-browser compatibility. Debug and test front-end features to ensure functionality and responsiveness. Design and implement backend logic and APIs using ASP.NET Core.

VSM Software (P) Ltd is an ISO certified company catering tothe global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services inspecific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are furtherexpanding our delivery reach. About the team At VSM, our sales team is a dynamic and diverse group ofprofessionals dedicated to driving growth and building strong relationshipswith our clients. We pride ourselves on our collaborative spirit and commitmentto excel. Our team consists of individuals with extensive experience acrossvarious industries, bringing a wealth of knowledge and insights to the table.We consistently meet our sales targets through innovative strategies and acustomer-centric approach. We aim in building lasting relationships withclients and ensuring to understand and meet their unique needs. Responsibilities This rolerequires understanding our Kea product and understanding the need of the samein Pharma and life science industry. The Senior Business DevelopmentRepresentative should effectively and clearly explain the product to customersin a daily basis through use cases and customer stories. The role also requiressomeone who can organize the sales process into multiple stages and pipelinesfor effective channeling of all leads. Good written and oral communication withwillingness to travel is a required for the role. You shall be the first point of contact for our prospects. Prospect new leads alongside your inside sales representative, via tailored and relevant outreach campaigns (social, email and cold calling) Ability to connect with Senior leaders of a Pharma and life sciences organization. Build, develop and manage your sales pipeline Determine the exact needs and resolve issues or objections presented by the prospects Schedule appropriate next steps for the leads Lead and communicate effectively with customers Travel to customer locations and marketing events as needed Achieve or exceed monthly quotas of qualified opportunities

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Manager - Lean Digital Transformation This role allows you to build and implement the digital transformation strategy/framework, provides an avenue to drive end-to-end solutions and demonstrate internal and external multi-function perspective to customize solutions for our clients Responsibilities Main responsibilities will include: . Support the aligned teams in their Lean Journey for continuous improvement and operationalize the Lean Approach . Identify process improvement opportunities by conducting VSM, Gemba and floor walks . Conduct Lean Action Workouts, Kaizen events together with Operations and Customers . Create roadmaps for transformation and Lean Initiatives and work closely with Business Leaders for realization of the same . Leading and delivering Lean Digital projects that improve end-to-end processes and driving significant business impact for customers . Working closely with Operations and Functional Teams to identify process defects, conduct root cause analysis and implement process improvements & digital solutions across the business or organization . Conducting Quality Awareness and Lean Trainings within the organization . Partner with Operations Leaders to drive Lean Agenda for the organisation Qualifications we seek in you! Minimum qualifications/Skills: . Rich and relevant experience in Lean Domain . Demonstrated expertise in client relations, multiple & complex stakeholder management . Strong Consulting, relationship management and facilitation skills including the ability to listen and ask the right questions to understand the business problem, analyse and provide meaningful insights. . Problem solving skills with analytical bent of mind . Ability to multitask with aggressive deadlines . Proficiency with spoken and written English . Influencing, Persuasion and presentation skills . Project management skills Preferred qualifications/Skills . Rich relevant experience with increasing accountability . Hands on knowledge and certification in various improvement framework (LEAN) . Expert level knowledge of various data collection and analysis tools . Experience managing complex process improvement projects, including undertaking operational assessments and operating model design using Lean. . Excellent problem-solving abilities and innovative approach with attention to details, ability to work simultaneously on multiple tasks Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

About the team At VSM, our sales team is a dynamic and diverse group ofprofessionals dedicated to driving growth and building strong relationshipswith our clients. We pride ourselves on our collaborative spirit and commitmentto excel. Our team consists of individuals with extensive experience acrossvarious industries, bringing a wealth of knowledge and insights to the table.We consistently meet our sales targets through innovative strategies and acustomer-centric approach. We aim in building lasting relationships withclients and ensuring to understand and meet their unique needs. Responsibilities This rolerequires understanding our Kea product and understanding the need of the samein Pharma and life science industry. The Senior Business DevelopmentRepresentative should effectively and clearly explain the product to customersin a daily basis through use cases and customer stories. The role also requiressomeone who can organize the sales process into multiple stages and pipelinesfor effective channeling of all leads. Good written and oral communication withwillingness to travel is a required for the role. You shall be the first point of contact for our prospects. Prospect new leads alongside your inside sales representative, via tailored and relevant outreach campaigns (social, email and cold calling) Ability to connect with Senior leaders of a Pharma and life sciences organization. Build, develop and manage your sales pipeline Determine the exact needs and resolve issues or objections presented by the prospects Schedule appropriate next steps for the leads Lead and communicate effectively with customers Travel to customer locations and marketing events as needed Achieve or exceed monthly quotas of qualified opportunities

TheApplication Support L2 team provides advanced technical support for businessapplications. They handle escalated issues from the L1 support team,troubleshoot complex problems, and ensure the stability and performance ofapplications. Responsibilities include investigating and resolving softwarebugs, performing system configurations, and collaborating with developmentteams for fixes or updates. The L2 team also monitors system performance,assists with user training, and provides detailed incident reports. Their goalis to maintain smooth operation, minimize downtime, and enhance the userexperience by addressing technical issues efficiently. Responsibilities Handleescalated issues from the L1 team, troubleshoot complex application problems,and resolve issues pertaining to CBS application Log,track, and resolve incidents within defined SLAs (Service Level Agreements),ensuring minimal disruption to business operations Continuouslymonitor application performance and availability, proactively addressing issuesto prevent downtime Workclosely with developers to identify, diagnose, and fix application issues,including implementing patches and updates Performapplication configurations, fine-tuning, and adjustments to enhance performanceand scalability Assistend-users with application issues, provide guidance on best practices, anddeliver training where necessary

About the team The LR and L1 Support teams are critical components of IT services, focusing on providing frontline technical assistance to clients. The L1 Support team handles the initial point of contact, addressing common technical issues such as troubleshooting software and hardware problems, resetting passwords, and assisting with system access. The team is adept at resolving high-volume, low-complexity queries, ensuring smooth operations for users. Meanwhile, the LR (Level Resolution) team focuses on more complex issues that require in-depth analysis and technical expertise, often escalating cases that cannot be resolved by L1. Together, both teams ensure timely and effective support, maintaining system uptime and customer satisfaction. Responsibilities of LRRole Diagnose the underlyingcause of recurring incidents. Coordinate with othersupport teams to develop long-term solutions. Work closely withdevelopers to resolve bugs and suggest improvements. Test patches or updatesbefore they are released to production. Analyze incident trendsto minimize future occurrences. Ensure properdocumentation of resolutions for knowledge sharing. Ensure timely resolutionof issues based on Service Level Agreements (SLAs). Provide detailed reportson incidents and solutions for management reviews. Continuously updateinternal processes to improve efficiency. Create and updatetechnical documentation and knowledge bases. Responsibilities of L1 Role Act as the first point ofcontact for users or customers through phone, chat, or email. Log incidents or servicerequests in the ticketing system. Diagnose and resolvesimple technical issues (e.g., password resets, connectivity issues). Escalate unresolvedissues to L2 support when needed. Monitor systems andnetworks for alerts and errors. Ensure timely response toservice disruptions or outages. Provide instructions andFAQs for common issues. Maintain detailed recordsof tickets and resolutions. Keep customers informedabout the status of their requests. Escalate incidents to theappropriate teams (e.g., L2, L3) as per SLAs.

The .NET Development team comprisesskilled developers specializing in building robust, scalable, and secureapplications using the .NET framework. They focus on creating web and desktopsolutions, integrating APIs, and maintaining existing software to meet businessrequirements. The team stays updated with the latest .NET technologies toensure efficient coding practices, timely project delivery, and seamlesssoftware performance. Responsibilities Develop and maintain responsive web applications using JavaScript, CSS5, JQuery, and HTML. Optimize code for performance, scalability, and cross-browser compatibility. Debug and test front-end features to ensure functionality and responsiveness. Design and implement backend logic and APIs using ASP.NET Core.

About the team TheApplication Support L1 team provides the first line of assistance for usersexperiencing issues with software applications. Their responsibilities includemonitoring systems, responding to user queries, troubleshooting basic technicalissues, and resolving common problems such as login errors or softwaremalfunctions. They escalate more complex issues to higher-level support teams ifnecessary and ensure smooth application operation by following predefinedprocesses. The L1 team also helps with documentation, updating users on ticketstatuses, and ensuring timely resolution of issues to maintain customersatisfaction. Responsibilities Respondto user inquiries and provide assistance for application-related issues Identifyand resolve basic technical problems and errors in applications Monitorapplication performance and system alerts to ensure uptime Documentissues in the ticketing system and track their status Escalateunresolved or complex issues to L2 or higher support teams Providebasic training and guidance to users on application features andfunctionalities Maintainand update user manuals, FAQs, and knowledge base articles

About the team The LR and L1 Support teams are critical components of IT services, focusing on providing frontline technical assistance to clients. The L1 Support team handles the initial point of contact, addressing common technical issues such as troubleshooting software and hardware problems, resetting passwords, and assisting with system access. The team is adept at resolving high-volume, low-complexity queries, ensuring smooth operations for users. Meanwhile, the LR (Level Resolution) team focuses on more complex issues that require in-depth analysis and technical expertise, often escalating cases that cannot be resolved by L1. Together, both teams ensure timely and effective support, maintaining system uptime and customer satisfaction. Responsibilities of LRRole Diagnose the underlyingcause of recurring incidents. Coordinate with othersupport teams to develop long-term solutions. Work closely withdevelopers to resolve bugs and suggest improvements. Test patches or updatesbefore they are released to production. Analyze incident trendsto minimize future occurrences. Ensure properdocumentation of resolutions for knowledge sharing. Ensure timely resolutionof issues based on Service Level Agreements (SLAs). Provide detailed reportson incidents and solutions for management reviews. Continuously updateinternal processes to improve efficiency. Create and updatetechnical documentation and knowledge bases. Responsibilities of L1 Role Act as the first point ofcontact for users or customers through phone, chat, or email. Log incidents or servicerequests in the ticketing system. Diagnose and resolvesimple technical issues (e.g., password resets, connectivity issues). Escalate unresolvedissues to L2 support when needed. Monitor systems andnetworks for alerts and errors. Ensure timely response toservice disruptions or outages. Provide instructions andFAQs for common issues. Maintain detailed recordsof tickets and resolutions. Keep customers informedabout the status of their requests. Escalate incidents to theappropriate teams (e.g., L2, L3) as per SLAs.

About VSM Software VSM Software (P) Ltd is an ISO certified company catering tothe global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services inspecific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are furtherexpanding our delivery reach. About the team At VSM, our sales team is a dynamic and diverse group ofprofessionals dedicated to driving growth and building strong relationshipswith our clients. We pride ourselves on our collaborative spirit and commitmentto excel. Our team consists of individuals with extensive experience acrossvarious industries, bringing a wealth of knowledge and insights to the table.We consistently meet our sales targets through innovative strategies and acustomer-centric approach. We aim in building lasting relationships withclients and ensuring to understand and meet their unique needs. Responsibilities This rolerequires understanding our Kea product and understanding the need of the samein Pharma and life science industry. The Senior Business DevelopmentRepresentative should effectively and clearly explain the product to customersin a daily basis through use cases and customer stories. The role also requiressomeone who can organize the sales process into multiple stages and pipelinesfor effective channeling of all leads. Good written and oral communication withwillingness to travel is a required for the role. You shall be the first point of contact for our prospects. Prospect new leads alongside your inside sales representative, via tailored and relevant outreach campaigns (social, email and cold calling) Ability to connect with Senior leaders of a Pharma and life sciences organization. Build, develop and manage your sales pipeline Determine the exact needs and resolve issues or objections presented by the prospects Schedule appropriate next steps for the leads Lead and communicate effectively with customers Travel to customer locations and marketing events as needed Achieve or exceed monthly quotas of qualified opportunities

About VSM Software VSM Software (P) Ltd isan ISO certified company catering to the global needs of Pharma and Bankingindustries. In both these verticals,we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presencein 5 countries and are further expanding our delivery reach. About the team The LR and L1 Support teams are critical components of IT services, focusing on providing frontline technical assistance to clients. The L1 Support team handles the initial point of contact, addressing common technical issues such as troubleshooting software and hardware problems, resetting passwords, and assisting with system access. The team is adept at resolving high-volume, low-complexity queries, ensuring smooth operations for users. Meanwhile, the LR (Level Resolution) team focuses on more complex issues that require in-depth analysis and technical expertise, often escalating cases that cannot be resolved by L1. Together, both teams ensure timely and effective support, maintaining system uptime and customer satisfaction. Responsibilities of LRRole Diagnose the underlyingcause of recurring incidents. Coordinate with othersupport teams to develop long-term solutions. Work closely withdevelopers to resolve bugs and suggest improvements. Test patches or updatesbefore they are released to production. Analyze incident trendsto minimize future occurrences. Ensure properdocumentation of resolutions for knowledge sharing. Ensure timely resolutionof issues based on Service Level Agreements (SLAs). Provide detailed reportson incidents and solutions for management reviews. Continuously updateinternal processes to improve efficiency. Create and updatetechnical documentation and knowledge bases. Responsibilities of L1 Role Act as the first point ofcontact for users or customers through phone, chat, or email. Log incidents or servicerequests in the ticketing system. Diagnose and resolvesimple technical issues (e.g., password resets, connectivity issues). Escalate unresolvedissues to L2 support when needed. Monitor systems andnetworks for alerts and errors. Ensure timely response toservice disruptions or outages. Provide instructions andFAQs for common issues. Maintain detailed recordsof tickets and resolutions. Keep customers informedabout the status of their requests. Escalate incidents to theappropriate teams (e.g., L2, L3) as per SLAs.

VSM Software (P) Ltd isan ISO certified company catering to the global needs of Pharma and Bankingindustries. In both these verticals,we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presencein 5 countries and are further expanding our delivery reach. About the team The LR and L1 Support teams are critical components of IT services, focusing on providing frontline technical assistance to clients. The L1 Support team handles the initial point of contact, addressing common technical issues such as troubleshooting software and hardware problems, resetting passwords, and assisting with system access. The team is adept at resolving high-volume, low-complexity queries, ensuring smooth operations for users. Meanwhile, the LR (Level Resolution) team focuses on more complex issues that require in-depth analysis and technical expertise, often escalating cases that cannot be resolved by L1. Together, both teams ensure timely and effective support, maintaining system uptime and customer satisfaction. Responsibilities of LRRole Diagnose the underlyingcause of recurring incidents. Coordinate with othersupport teams to develop long-term solutions. Work closely withdevelopers to resolve bugs and suggest improvements. Test patches or updatesbefore they are released to production. Analyze incident trendsto minimize future occurrences. Ensure properdocumentation of resolutions for knowledge sharing. Ensure timely resolutionof issues based on Service Level Agreements (SLAs). Provide detailed reportson incidents and solutions for management reviews. Continuously updateinternal processes to improve efficiency. Create and updatetechnical documentation and knowledge bases. Responsibilities of L1 Role Act as the first point ofcontact for users or customers through phone, chat, or email. Log incidents or servicerequests in the ticketing system. Diagnose and resolvesimple technical issues (e.g., password resets, connectivity issues). Escalate unresolvedissues to L2 support when needed. Monitor systems andnetworks for alerts and errors. Ensure timely response toservice disruptions or outages. Provide instructions andFAQs for common issues. Maintain detailed recordsof tickets and resolutions. Keep customers informedabout the status of their requests. Escalate incidents to theappropriate teams (e.g., L2, L3) as per SLAs.

VSM Software (P) Ltd isan ISO certified company catering to the global needs of Pharma and Bankingindustries. In both these verticals,we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presencein 5 countries and are further expanding our delivery reach. About the team The .NET Development team comprisesskilled developers specializing in building robust, scalable, and secureapplications using the .NET framework. They focus on creating web and desktopsolutions, integrating APIs, and maintaining existing software to meet businessrequirements. The team stays updated with the latest .NET technologies toensure efficient coding practices, timely project delivery, and seamlesssoftware performance. Responsibilities Develop and maintain responsive web applications using JavaScript, CSS5, JQuery, and HTML. Optimize code for performance, scalability, and cross-browser compatibility. Debug and test front-end features to ensure functionality and responsiveness. Design and implement backend logic and APIs using ASP.NET Core.

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the Team The team is responsible for developing custom solutions tailored to client requirements, ensuring optimal performance, and adhering to best practices in coding and application architecture. With a strong focus on innovation, the Oracle ADF Developer team collaborates with stakeholders to translate business needs into technical solutions, troubleshoot application issues, and enhance existing systems. Their contributions are instrumental in driving digital transformation and achieving organizational goals. Responsibilities Develop, design, and deploy Oracle ADF applications Develop database designs and write PL/SQL code Create web applications using Oracle ADF Debug and troubleshoot ADF applications Maintain existing code and develop new code to meet business requirements

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Application Support L1 team provides the first line of assistance for users experiencing issues with software applications. Their responsibilities include monitoring systems, responding to user queries, troubleshooting basic technical issues, and resolving common problems such as login errors or software malfunctions. They escalate more complex issues to higher-level support teams if necessary and ensure smooth application operation by following predefined processes. The L1 team also helps with documentation, updating users on ticket statuses, and ensuring timely resolution of issues to maintain customer satisfaction. Responsibilities Respond to user inquiries and provide assistance for application-related issues Identify and resolve basic technical problems and errors in applications Monitor application performance and system alerts to ensure uptime Document issues in the ticketing system and track their status Escalate unresolved or complex issues to L2 or higher support teams Provide basic training and guidance to users on application features and functionalities Maintain and update user manuals, FAQs, and knowledge base articles

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the Team The team is responsible for designing and executing test plans, identifying and reporting bugs, and validating that all functionalities align with client requirements and user expectations. With a keen eye for detail and a proactive approach, the team collaborates closely with developers, stakeholders, and project managers to ensure seamless performance, security, and reliability of the application. Responsibilities Create comprehensive test plans and strategies tailored to the features and functionality of the mobile banking application. Design and execute test cases to ensure the application meets functional, performance, and security requirements. Identify, document, and report bugs or issues in the application using standard defect-tracking tools. Work closely with developers to understand application workflows, provide feedback, and validate fixes for reported issues. Conduct regular regression testing to verify that new updates or fixes do not disrupt existing functionality. Ensure the application complies with relevant banking standards, policies, and regulations. Perform final testing before application deployment to ensure a defect-free release.

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The RPA Developer team specializes in designing, developing, and maintaining robotic process automation (RPA) solutions to streamline business operations. They work closely with stakeholders to identify automation opportunities, analyze workflows, and implement innovative RPA strategies that enhance efficiency and reduce manual effort. The team ensures seamless deployment, provides ongoing support, and promptly resolves any system issues. Responsibilities Assessment for RPA Implementation. Preparing Solution Design Document and/or Solution Architecture Document. Process Design Document. Developing RPA Solution. Installing, managing, & maintaining RPA Solution. Testing, Implementation and support of RPA process.