78 Vlocity Jobs - Page 3

Req ID: 326791 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Developer - Service and Experience Cloud to join our team in Hyderabad, Telangana (IN-TG), India (IN). How You'll Help Us: As a B2B Developer, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, etc. You'll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You'd be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill building. Why the Role Is Important: Our B2B Developers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of CPQ Jr. Developers provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: . Develop custom solutions using Salesforce functionality (APEX, SOQL, Visual Force, SOSL, Service CLOUD Lightning Components, integrations to third party solutions etc.) . Develop solutions based on requirements with direction from SA, & work to unit test work from the entire team with Service CLOUD . Translate simple to complex user stories into functional and actionable software within the Salesforce environment . Participate in daily stand ups, team status meetings, bug reviews and triaging and contribute information to status, risk, and issue reports, experince Cloud 39 Master Job Description | EAS - SFDC . Ensure functionality is delivered per the SOW. Identify deviations and communicate to project leadership. . Follow all project standard operating procedures (SOP) related to time reporting, DevOps, reporting status, updating PM/ticketing system for assignments, o bugs, events, incidents, requests, changes, problems, etc. . Implement enhancements, custom objects, & extensions including pleasing UI/UX screens. Utilize your expertise to address UI/UX requirements effectively in o the B2B Space to design cutting edge store fronts. Required Qualifications: . Minimum 5+ years experience in SFDC Development using Apex Classes, Visualforce Pages, Triggers, Service CLOUD , experience cloud . Minimum 3+ years in IT consulting . Minimum of 1 E2E project in the B2B space . Experience developing on the B2B Lightning product, minimum 2+ years of experience with with lightning web components, Aura, etc. . 6 months of experience designing, implementing, or maintaining Cloud Craze Solutions . Certified Salesforce Platform Developer I Certification Required Preferred Qualifications: . 7+ years in the Salesforce development space . 10+ years of I.T. experience in the development space . Additional Salesforce developer track certifications . Experience Providing Security controllers to users by using Profiles, Roles, Permission sets and OWD Setting . Experience with developing extensions using custom objects & adding custom fields, page layouts, record types, lookup relationship, master-detail o relationships . Experience with RESTful Service Architecture is a plus, experience with API development experience a plus . Experience cloud / Communities experience a big plus . Knowledge of E2E Order Management lifecycle also appreciated but not a requirement . Experience with data migration using Data Loader . Understanding of CloudCraze architecture (Service Layers, Logic Layers, Data Layers), data models, customizations & extensions. . Knowledge of End-to-End Order Management lifecycle also appreciated but not a requirement . Nice to have: CloudCraze or B2B Lightning configuration experience and system administration . Technical skills related to Apex, ability to design & develop visual force pages and other programming languages desirable . Experience with RESTful Service Architecture is a plus . Experience with API development experience a plus . Experience cloud / Communities experience a big plus Ideal Mindset: . Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations. 40 Master Job Description | EAS - SFDC . Analytical. You like to dissect complex processes and can help forge a path based on your findings. . Strong work ethic. You are a team player and lead by example. #Salesforce About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Responsibilities:- Leverage Salesforce Public Sector foundation (Formerly Vlocity) configuration and/or customization to build and deliver Salesforce solutions that meet business requirements. Design, document and review detailed functional specifications, system specifications, and program specific actions to be performed by the software to meet requirements and business needs. Strong foundation in the underlying Salesforce Public Sector data model and keeping with a Salesforce Public Sector First approach in mind. Participates in multiple programming activities and projects adhering to the current SDLC process and common agile practices. Perform Analysis, coding, testing, debugging, implementation, and documentation. Create workflows of varying complexity leveraging the Salesforce Public Sector (Vlocity) data model platform. APEX development (Classes and Triggers), development of VisualForce pages and Lightning Web components. Preferred candidate profile Skills and Technologies: 5-8 years of experience with Omniscripts, Omnistudio, Development of VisualForce and Lightning Web Components, Flex Cards, IDX, Dataraptor, Integration Procedures, Salesforce API including REST/SOAP APIs, Middleware, MuleSoft or ETL tools. 5-8 years of experience with APEX, SOQL, Creating Workflows, SDLC, Agile SCRUM. Expertise in setting up environments for Salesforce public sector solutions. Preferred experience: Copado. Preferred certifications: Certified Salesforce Developer and Certified Salesforce Administrator.

Roles & Responsibilities: Design, develop, and maintain Salesforce Lightning Web Components-based applications. Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements. Develop and maintain technical documentation related to the application development process. Provide technical guidance and support to the development team as needed. Stay up-to-date with the latest Salesforce Lightning Web Components development trends and best practices.

Job Title: Salesforce Developer (Vlocity) Experience Range: 6-9 years Hiring Location: Bangalore, Hyderabad, Pune, Noida, Chennai, Kochi & Trivandrum Must Have Skills Strong hands-on experience in Salesforce Development (minimum 5+ years) Expertise in Vlocity (OmniStudio) , LWC (Lightning Web Components) , Salesforce Data Cloud , and Health Cloud Proficiency in Apex , Visualforce , Lightning Components , and Salesforce development tools Solid understanding of Salesforce architecture , best practices, and development methodologies Experience in integrating Salesforce with external systems using APIs and middleware tools Strong skills in data model design , data integrity, and query optimization (SOQL/SOSL) Proven ability in custom application development and configuration within Salesforce platform Technical leadership experience--guiding and mentoring junior developers Code reviews to ensure adherence to best practices and high-quality deliverables Skilled in debugging , troubleshooting, and providing ongoing application support Creation and maintenance of technical documentation (design, deployment guides, etc.) Focus on performance tuning and application scalability Good to Have Skills Prior experience in Health Cloud implementations Familiarity with Salesforce mobile (Salesforce1) and OmniStudio components Knowledge of ETL tools and integration platforms (e.g., Mulesoft, Informatica) Salesforce Certifications Must Have: Salesforce Platform Developer I Salesforce Platform Developer II Good to Have: Salesforce Certified Administrator Vlocity Developer Certification Other Salesforce Cloud-specific certifications (e.g., Health Cloud Consultant) Educational Qualification Bachelor's degree in Computer Science , Information Technology , or a related field Required Skills Salesforce,Velocity,lwc,data cloud

The Vlocity Developer will leverage native Vlocity functionality to deliver customer requirements quickly with minimal on non-customization. Extensive knowledge of CPQ/EPC industry standards and best practices. Implementation experience using Vlocity is a MUST. You should have in-depth knowledge of key processes in industry-specific CRM solutions (e.g. Quote to Order, MACD, Policy Management) You should have strong hold on Project management tools and best practices Systems analysis and design Estimation of requirements/User Stories Self-starter, adept at picking up new skills and technologies, and eager to break new ground Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a technical presentation Skill Experience documenting business applications, such as CRM, CPQ, and/or order management Ability to read front-end code, including JavaScript, JSON, HTML, and CSS Understanding of REST APIsWe are looking to expand our Vlocity practice team by hiring talented, enthusiastic and passionate Solution Developers. Primary Skills 6+ years experience of working on development teams, ideally using Agile development techniques Experience with Salesforce (Apex, VisualForce, Lightning) Experience with Vlocity framework & CPQ Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations using SF/Vlocity Ideally,you will have experience of building solutions in at leastone of our industries - telecommunications, media, energy or Utilities Youll be a self-starter, adept at picking up new skills and latest in Vlocity and/or Salesforce, and eager to break new ground Youll have excellent communication skills, equally comfortable with solutioning and delivery Enjoy solving challenging problems Secondary Skills Experience with Java, SOAP APIs, REST (JSON, XML) is good to have Process modeling tools and best practices

Application Developers develop, test and integrate applications, frameworks and tools in a controlled environment. With expertise in a specific technology environment, they are responsible for software-specific design and realization, as well as testing, deployment and release management or technical application management of client-specific package based solutions. - Grade Specific Write software programs using specific programming languages/platforms and related tools, platform and environment. Write, update, and maintain computer programs or software packages to handle specific jobs, such as tracking inventory, storing or retrieving data, or controlling other equipment. Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes. Write or contribute to instructions or manuals to guide end users. Is able to make sure the coding is bug free and data is secured without any data leakage vulnerability. CertificationCertification on Saas or Package Based solution and/or relevant programming tools/language, and relevant methodology. Skills (competencies)

Application Developers develop, test and integrate applications, frameworks and tools in a controlled environment. With expertise in a specific technology environment, they are responsible for software-specific design and realization, as well as testing, deployment and release management or technical application management of client-specific package based solutions. - Grade Specific Represent team in project meetings. Work with business and functional analysts, and software solution architects in ensuring that programs and systems function as intended. Supervise, mentor and manage large teams of programmers in one or more projects. Certifications You maintain certifications on Saas or Package Based solution andor relevant programming toolslanguage, and relevant methodology. Skills (competencies)

This job is hiring for Pan India location. Salesforce Omni Studio Developer , experience in implementing Sales, Service and good to have Media Cloud. Experience as Omni studio Vlocity developer ,excellent Coding skills. Good understanding in configuration, customization, Apex, Lightnning, SFDC Architecture Landscape. Experience with Apex classes, Triggers,API's, Visual force SQQL SOSL.LWC. Deployment Experience using ANT Tool or change set or Devops or Copado release process.

Salesforce Development & Customization: Design, develop, and implement custom solutions using Apex, Visualforce, and Lightning components. Customize Salesforce applications and Vlocity industry-specific features for clients. Write and maintain clean, efficient, and reusable code. Vlocity Implementation: Implement Vlocitys data model, templates, and automation processes. Customize Vlocity OmniStudio components, including FlexCards, OmniScripts, and DataRaptors. Integration & APIs: Integrate Salesforce with external systems using REST/SOAP APIs and middleware platforms. Collaboration & Communication: Work closely with Salesforce Administrators, Business Analysts, and stakeholders to define requirements and deliver solutions. Conduct code reviews and ensure best practices are followed in development. Data Management: Ensure data integrity, manage data migrations, and build data models in Salesforce and Vlocity environments. Testing & Deployment: Create and execute test plans, perform unit testing, and ensure solutions meet the requirements. Deploy Salesforce and Vlocity configurations and customizations through the development lifecycle (e.g., from sandboxes to production). Maintenance & Troubleshooting: Maintain and troubleshoot existing Salesforce and Vlocity applications. Perform root cause analysis and resolve issues in a timely manner. Required Skills & Qualifications: Education: Bachelors degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent experience). Strong analytical and troubleshooting abilities, with a passion for delivering high-quality solutions.

Build & maintain Salesforce solutions for the Energy & Utilities sector. Implement & manage CI/CD pipelines for seamless integration & deployment. Manage Omni studio components using Salesforce CLI & Omni studio Build Tool. Required Candidate profile Bachelor’s degree in CS or related field with 2–4 years exp 3+ years Salesforce dev (Apex, LWC, Visualforce) 2+ years DevOps (CI/CD). Expertise in OmniStudio, APIs, integrations, environment mgmt.

Salesforce Insurance Cloud Developer (Omnistudio / DocGen / Insurance Domain) Location:Remote Experience Required: 5 to 8 Years Salary: Best in industry / As per company standards Job Description We are hiring for a Salesforce Industries (SFI) Insurance Cloud Developer , with hands-on experience in Salesforce Insurance Cloud , Omnistudio , and document generation tools (DocGen) . The ideal candidate should have strong domain knowledge in the Insurance sector , and technical expertise in Salesforce Business Rules Engine , DataRaptors , and end-to-end Salesforce implementations. Roles and Responsibilities Design and develop solutions using Salesforce Insurance Cloud with Omnistudio tools (OmniScripts, FlexCards, Integration Procedures, DataRaptors). Configure and manage Business Rules Engine (BRE) and DocGen for automating document generation. Work closely with business analysts and stakeholders to translate requirements into scalable Salesforce solutions. Participate in all phases of the development lifecycle, including requirement gathering, design, development, testing, and deployment. Perform system integration, data migration, and optimize performance. Maintain best practices for Salesforce development , reusability, and documentation. Key Skills Salesforce Industries (SFI) / Vlocity Omnistudio OmniScripts, FlexCards, DataRaptors Salesforce Business Rules Engine (BRE) DocGen (Document Generation) Insurance Cloud End-to-End Salesforce Implementation Data Migration, Integration Desired Candidate Profile Minimum 5 years of Salesforce development experience , with at least 2 years in Salesforce Industries / Vlocity for Insurance . Strong expertise in Omnistudio tools and rules configuration . Experience in Insurance domain projects is mandatory . Good communication and stakeholder interaction skills. Salesforce or Omnistudio certification preferred. Education B.Tech/B.E. in Computer Science, IT, or related fields Certifications (Salesforce Omnistudio Developer / Vlocity Platform Developer) are a pl

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Omnistudio Platform Good to have skills : vlocity platform Minimum 5 year(s) of experience is required Educational Qualification : 1 15 years full time education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Salesforce Omnistudio PlatformGood to Have Skills : No Technology Specialization, vlocity platformJob Requirements :Key Responsibilities :1 5-7 Years of Experience in Salesforce Technology 2 Min 2 Years Hands On Experience on Vlocity Communication Cloud and Vlocity Order Management Strong Knowledge in Telecom Domain and executed at least one E2E implementation Technical Experience :1 Strong should possess strong skills in Vlocity Order Management, Order Decomposition, Order Orchestration Plans Scenarios 2 Strong Skills in developing Integration components using Integration Procedures in Vlocity 3 Strong Skills in Salesforce Apex Triggers 4 Candidate will be leading team of 5-10 members as part of the implementation Professional Attributes :1 Good to have at least one certification in Vlocity 2 Strong communication skills 3 Good Analytical skill Educational Qualification:1 15 years full time educationAdditional Info : Qualification 1 15 years full time education

About The Role Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. ? Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFP’s received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs ? Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor ? 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc ? 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Salesforce Industries Vlocity. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Industries Vlocity. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Industries Vlocity. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Position: Senior Salesforce Developer Responsibilities: 1. Working with the Salesforce Architecture and Design: Lead the design and architecture of Salesforce solutions, ensuring alignment with business objectives and scalability. Collaborate with stakeholders to gather requirements and translate them into technical specifications. 2. Development and Customization: Utilize Apex and Lightning Web Components (LWC) to develop customized solutions that meet business needs. Implement and maintain complex Salesforce functionalities, including but not limited to workflows, process builder, and validation rules. 3. Sales and Service Cloud Expertise: Demonstrate expertise in configuring and optimizing Sales and Service Cloud functionalities to enhance user experience. Provide guidance on best practices for implementing Sales and Service Cloud solutions. 4. Integration: Design and implement seamless integrations between Salesforce and other systems using REST, SOAP, or other integration technologies. Ensure data integrity and security during integration processes. 5. Omni Studio: Leverage Omni Studio for designing end-to-end business processes and creating guided user experiences. Implement solutions that streamline and automate business processes using Omni Studio components. 6. CI/CD and DevOps: Establish and optimize CI/CD pipelines for Salesforce applications. Implement DevOps best practices, and work with tools such as Copado to facilitate continuous integration, delivery, and deployment. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience as a Salesforce Senior Developer/Lead (7+ years hands-on experience on Salesforce platform) with a focus on Sales and Service Cloud. Auto Cloud would be a plus. Strong proficiency in Apex, Lightning Web Components (LWC), and OmniStudio. Experience with Salesforce integration using REST, SOAP, and other technologies. Familiarity with CI/CD and DevOps practices; Copado experience is a plus. Salesforce certifications are highly desirable. Excellent communication and leadership skills. For more info reach at sravantha@synergycom.com or krishnaskk@synergycom.com

Greetings from PruTech Solutions !!! Openings for Salesforce Tech Lead for Bangalore location!!!!!!! Exp:8+Years Notice period:30days Skills: Service cloud,Lightning components,servicecloud,omni studio,,CI/CD deployments,Aura Candidate should work on Public sector domain(Banking/Healthcare ectc) Minimum 5+ certifications on Salesforce required Any one interested please share profiles to sravani.nelluru@prutech.com

Warm Greetings from SP Staffing!! Role :Salesforce Developer Experience Required :4 to 13 yrs Work Location :Bangalore/Hyderabad/Pune Required Skills, SFDC LWC Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Job Title: Salesforce Tech Lead Location: Bangalore Employment Type: Full-Time Experience: 8+ Years Domain: Public Sector (Mandatory) Job Description: We are looking for an experienced Salesforce Tech Lead with a strong technical background and leadership skills to join our growing team. The ideal candidate will have deep expertise in Salesforce development and architecture, especially with LWC and OmniStudio, and a proven track record of leading technical teams in delivering robust Salesforce solutions. Key Responsibilities: Lead and mentor a Salesforce development team (510 members). Design and develop scalable Salesforce solutions using LWC , Apex , and OmniStudio (OmniScript, DataRaptor, Integration Procedures) . Work closely with stakeholders from the public sector domain to gather requirements and provide technical solutions. Implement and manage Service Cloud functionality including case management, knowledge base, and automation. Oversee and streamline CI/CD processes using modern DevOps tools. Ensure adherence to coding standards, best practices, and Salesforce guidelines. Collaborate with cross-functional teams to ensure timely delivery of high-quality projects. Required Skills & Qualifications: Excellent verbal and written communication skills . Strong hands-on experience with LWC , Apex , OmniStudio , and Service Cloud . Good understanding of CI/CD pipelines and deployment strategies. Must have at least 6+ Salesforce certifications (e.g., Platform Developer I & II, OmniStudio Consultant, Service Cloud Consultant, etc.). Experience working in or with Public Sector clients/projects. Proven experience in leading Salesforce technical teams of 5–10 members.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Omnistudio Platform Good to have skills : Salesforce Development Minimum 7.5 year(s) of experience is required Educational Qualification : Regular 15year full time education Key Responsibilities :1 Hands on, Proficiency in Salesforce Comms cloud/Vlocity modules Omnistudio, EPC, CPQ, OM 2 Experience on Vlocity Omnistudio, Integration Procedures Data Raptors 3 Experience to model commercial and technical product catalog for Communications products using EPC 4 Experience of defining pricing rules, eligibility rules, advanced rules in CPQ 5 Good have to experience in Vlocity CLM capabilities 6 Experience in Enterprise Sales Management is added plus Hands on and Proficiency in Salesforce Technical Experience :1 Experience of defining pricing rules, eligibility rules, advanced rules in CPQ 2Experience of designing and developing Customer Order Management orchestration plans 3 Good have to experience in Vlocity CLM capabilities Professional Attributes :1 Should have good client communication skill with positive attitude 2 Ability to work independently in agile way of working Educational Qualification:1 Regular 15-year full time education Qualifications Regular 15year full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Omnistudio Platform Good to have skills : Vlocity platform Minimum 5 year(s) of experience is required Educational Qualification : 1 15 years full time education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Salesforce Omnistudio PlatformGood to Have Skills :No Technology Specialization, Vlocity platformJob Requirements :Key Responsibilities :1 5-7 Years of Experience in Salesforce Technology 2 Min 2 Years Hands On Experience on Vlocity Communication Cloud and Vlocity Order Management Strong Knowledge in Telecom Domain and executed at least one E2E implementation Technical Experience :1 Strong should possess strong skills in Vlocity Order Management, Order Decomposition, Order Orchestration Plans Scenarios 2 Strong Skills in developing Integration components using Integration Procedures in Vlocity 3 Strong Skills in Salesforce Apex Triggers 4 Candidate will be leading team of 5-10 members as part of the implementation Professional Attributes :1 Good to have at least one certification in Vlocity 2 Strong communication skills 3 Good Analytical skill Educational Qualification:1 15 years full time educationAdditional Info : Qualifications 1 15 years full time education

Location: Pan India Roles & Responsibilities: - Design, develop, and maintain Salesforce Lightning Web Components-based applications. - Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements. - Develop and maintain technical documentation related to the application development process. - Provide technical guidance and support to the development team as needed. - Stay up-to-date with the latest Salesforce Lightning Web Components development trends and best practices.

Warm Greetings from SP Staffing!! Role :Salesforce Vlocity Experience Required :5 to 10 yrs Work Location :PAN India Required Skills, Vlocity CPQ Omniscript Interested candidates can send resumes to gokul.priya@spstaffing.in Dm to 9360311230

Warm Greetings from SP Staffing!! Role :Salesforce Vlocity Experience Required :5 to 10 yrs Work Location :PAN India Required Skills, Vlocity CPQ Omniscript Interested candidates can send resumes to gokul.priya@spstaffing.in Dm to 9360311230

Warm Greetings from SP Staffing!! Role :Salesforce Vlocity Experience Required :5 to 10 yrs Work Location :PAN India Required Skills, Vlocity CPQ Omniscript Interested candidates can send resumes to nandhini.spstaffing@gmail.com