118 Vlocity Jobs

NTT DATA is looking for a Salesforce Experience Cloud Architect to join their team in Bangalore, Karnataka, India. As a Salesforce Experience Cloud Architect, you will be responsible for leading the architecture and technical design of Salesforce Experience Cloud portals. Your role will involve ensuring alignment with business objectives, promoting Salesforce best practices, and collaborating with various stakeholders to translate functional requirements into scalable technical solutions. You will also be guiding technical teams, supporting presales efforts, and enforcing Salesforce architectural standards. Key Responsibilities: - Lead the architecture and technical design of Salesforce Experience Cloud portals, ensuring alignment with business objectives and Salesforce best practices. - Serve as the primary technical point of contact with the client, providing architectural guidance, solution recommendations, and thought leadership. - Collaborate with business stakeholders, project managers, and developers to translate functional requirements into scalable technical solutions. - Ensure performance, security, reusability, and scalability across the Experience Cloud implementation. - Promote and enforce Salesforce architectural best practices, standards, and frameworks. - Guide technical teams during design, development, and code reviews; mentor developers and junior architects. - Support presales efforts with solutioning, estimation, and architecture documentation when needed. Required Skills & Experience: - 8-10 years of experience in the Salesforce ecosystem. - 4+ years of hands-on experience in Salesforce Experience Cloud (Community Cloud) architecture and implementation. - Strong knowledge of Salesforce platform components: Apex, LWC, Flows, REST/SOAP APIs, data modeling. - Solid understanding of Salesforce security, authentication (SSO, OAuth), and sharing models. - Experience designing multi-device, responsive portals with personalized user experiences. - Ability to engage directly with clients, gather requirements, and articulate architecture decisions clearly. - Knowledge of Salesforce integration patterns, middleware (e.g., Mulesoft, Boomi), and external system connectivity. Preferred / Good to Have: - Experience with OmniStudio (Vlocity): OmniScripts, DataRaptors, Integration Procedures, FlexCards. - Exposure to Sales Cloud, Service Cloud, CPQ, or Marketing Cloud. - Familiarity with DevOps and CI/CD tools (Copado, Gearset, Jenkins). Certifications Preferred: - Salesforce Experience Cloud Consultant - Salesforce Application or System Architect - Salesforce Integration Architecture Designer - OmniStudio Developer (optional) If you are passionate about Salesforce architecture and have the required experience, apply now to be part of NTT DATA, a trusted global innovator of business and technology services. NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. Visit us at us.nttdata.com.,

You have over 6 years of experience and are looking for a permanent job opportunity in a hybrid work mode. This role requires you to oversee and lead the development efforts for Salesforce applications, customizations, and integrations, with a strong focus on Salesforce OmniStudio. Your responsibilities include implementing best practices and methodologies to ensure high-quality solutions. You should have a Bachelor's degree in Computer Science, Information Technology, or a related field, along with proven experience as a Salesforce Omnistudio professional, emphasizing testing Salesforce applications and integrations. Your previous experience should include leadership in managing a team of Developers and an expert-level understanding of Salesforce functionalities, data model, and declarative configurations. Additionally, you should have extensive experience in Cloud Platforms like Health Cloud & Service Cloud, strong analytical and problem-solving skills, and excellent written and verbal communication abilities. The skills required for this role include being a Certified Service Cloud/Health Cloud and Vlocity/OmniStudio Developer with at least 5 years of relevant experience. You should have experience working in Agile Scrum delivery and be proficient in using Agile Scrum tools like Jira and ADO. Strong communication skills and the ability to work directly with US clients are also essential. The mandatory skill set for this position includes expertise in Vlocity Omnistudio, Health Cloud, and possessing Salesforce Developer Certification & Omnistudio Certification. Additionally, it is beneficial to have certifications like Salesforce Certified Platform App Builder, which focuses on designing and building custom applications on the Salesforce platform using declarative features. Overall, this role requires a professional with a strong background in Salesforce development, particularly in OmniStudio, Health Cloud, and Vlocity, along with the necessary certifications to support your expertise in these areas.,

SFI Technical Architect : A technical architect (TA) designs the key technical components of the solution and helps direct Wipro technical resources to develop and deliver the project deliverables. The TA reduces the overall project technical risk by uncovering design issues early in the project life-cycle, shares implementation best practices, and recommends solution alternatives. Additional, the TA often conducts design/code reviews during major project milestones. Responsibilities: Hands-on experience with Omnistudio DataRaptor, Omnistudio FlexCards, Omnistudio OmniScript, SFIDX, Omnistudio Integration Procedures, Omnistudio CPQ. Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project. Serves as the technical expert on Wipro projects focused on Salesforce.com, SFI and the Force.com platform. Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. Provides mentoring and guidance to other team members, including offshore team members. Conducts business with the utmost professionalism including: Fulfils commitments consistently on-time and proactively escalates commitments that are in jeopardy. Responds promptly to requests and never allows queries to fall into a "black hole." Attends meetings on time, always. Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project. Familiar with project management fundamentals and fulfilling the project management role on projects. Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com, SFI and other custom solutions. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. Provides mentoring and guidance to other team members, including offshore team members. Serves as SFI subject matter expert. Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest. Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions. Required: Brings 12+ years project experience with packaged software or custom development implementations. Brings experience with CRM software (Salesforce, Siebel, Clarify, Vantive, Peoplesoft, NetSuite, etc.), or Messaging and Collaboration software. Oversee technical decisions and activities of Appirio project teams including dividing up work, assigning to team members, and monitoring for quality. Understand platform limitations and design alternatives to work around limitations Ability to split time between many projects at once Identify when business requirements conflict with technical capabilities Provide constructive feedback to project teams Monitor technical deliverables for consistent quality as well as compliance with Appirio standards Partner with project managers to monitor project status and risk areas Perform the most advanced design and development tasks Bachelors Degree in Computer Science, Business or a related field 8+ years of experience in a hands-on technical leadership position Some SFI experience in Insurance cloud or SFI certification(s) 5+ years Salesforce development experience 3+ years' experience of working on deployment teams, ideally using Agile development techniques. Knowledge of ESM Package would be an added advantage. 1+ years SFI architecture experience in SFI Insurance cloud Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a technical presentation. Business operations and process experience in Insurance Sector Must be able to direct and drive development team 3+ Agile Methodology / SCRUM Framework Salesforce advanced administrator, advanced developer, or technical architect certifications highly preferred One or more current Salesforce.com certifications (developer, administrator, sales/service, TA, etc) Had to spent atleast a year as Technical Architecture in different projects. SFI Platform Developer/Consultant certification SFI CPQ certification or certification in either Salesforce CPQ or Apttus CPQ

Overall 5+ years experience in Salesforce that includes 2+ years of experience in Velocity. Build Salesforce applications using core components of Vlocity - Omniscripts, Data Raptors, Integration procedures, Flex Cards along with using Apex and LWC customization wherever applicable. Create/modify existing controllers, controller extensions, and triggers across all platforms. Develop UI using Visualforce, JavaScript and jQuery. Apply best practices and best-of-breed design patterns to applications developed on the Salesforce platform. Create and execute unit and integration test plans, including writing test cases, creating test data, and documenting test results. Follow established DevOps procedures for code checkout/in and deployments. Participate in bug reviews and triaging. Troubleshoot and resolve bugs.

Responsibilities: * Design and implement Vlocity OM solutions. * Ensure compliance with industry standards. * Collaborate on project planning and execution. * Optimize order management processes using Vlocity tools.

Job Description- Salesforce Engineer Lead As a Salesforce Engineer Lead, you will lead the design, development, and maintenance of complex Salesforce solutions tailored to meet the unique needs of Energy and Utilities Companies by sharing knowledge and mentoring team members and other developers across teams. Your in-depth knowledge of Salesforce Industry solutions (ideally Energy & Utilities Cloud) and extensive experience in Salesforce development will enable you to provide technical guidance, mentorship, and strategic direction to the development team. Responsibilities: Manage the technical aspects of project delivery, providing effective analysis, design, programming, and testing for large software implementations. Design and implement the Energy and Utilities Cloud to optimize business processes, enhance customer experiences, and drive digital transformation for our customers within the energy and utilities industry. Collaborate closely with business stakeholders, project managers, and architects to gather requirements, define technical solutions, and ensure alignment with business goals. Drive innovation by staying updated with the latest Salesforce platform updates, emerging technologies, and industry trends, and apply them to enhance system capabilities. Lead and guide the development team in designing, building and maintaining tailored Salesforce solutions using OmniStudio, Apex, Visualforce, Lightning Components, and other relevant technologies. Lead the integration efforts with external systems, ensuring seamless data flow, API integrations, and interoperability across various systems and applications. Conduct performance optimization, troubleshooting, and debugging of Salesforce solutions to ensure scalability, stability, and efficient operations. Collaborate with cross-functional teams, including administrators, architects, and business analysts, to streamline processes, drive efficiency, and achieve seamless system integrations. Evaluate and recommend new tools, frameworks, and technologies to enhance the development process, system performance, and overall team productivity. Provide internal/external customer training and support. Provide testing and creating automated tests for software. Document code and product features. Participate in planning, stand-ups, estimation, retrospectives and backlog grooming as appropriate. Invest in personal training and development to maintain and advance your performance overtime. Provide leadership by motivating and supporting project delivery teams, leading and mentoring team members at all levels. Be a positive influential force for technical best practice within scrum team. Managing project/service work under delegated authority to meet project budgets and timelines. Accurate recording of timesheets and charging of services time. Promotion of benefits of solution to existing and new customers. Assist with pre-sales activity as required. Assist and support Service Delivery by effectively handing assigned service requests and defects for customers both internal and external. Manage and prioritise customer requests in an effective and sustained manner that builds and strengthens customer relationships. To abide to the Compliance Policies and Procedures of the Company. Take reasonable care of your own and other people’s Health & Safety in the workplace. Report all incidents and hazards in your work or in your work environment that may be putting your or anyone else’s Health & Safety at risk promptly. This role may entail both domestic and international travel. In addition to this you are required to carry out any other duties as reasonably requested by your manager. Experience: Total 6 - 10 years of IT experience and Minimum 4 years’ experience in Salesforce, including Salesforce development and team management in large implementation projects, preferably in energy or utilities contexts. Bachelor's degree in Computer Science, Engineering, or a related field. Experience as a Salesforce Developer, with a strong focus on the Energy and Utilities Cloud (or equivalent Industry) and complex Salesforce solutions. Expertise in OmniStudio, Apex, Visualforce, Lightning Components, Salesforce APIs, Enterprise Product Catalog and other relevant technologies within the Salesforce ecosystem . Understanding of the energy and utilities industry processes, including customer data management, billing, metering, demand response, and related regulatory compliance. Experience leading and mentoring development teams, providing technical guidance, and driving best practices in Salesforce development. Strong analytical and problem-solving skills, with the ability to analyze complex requirements, architect scalable solutions, and troubleshoot issues effectively. Excellent communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels, influence technical decisions, and lead discussions. Salesforce certifications such as Salesforce OmniStudio Developer, Industries CPQ Developer, Salesforce Certified Platform Developer II or Salesforce Certified Technical Architect are highly desirable. Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and deliver results within specified timelines. Passion for continuous learning and staying updated with the latest advancements in Salesforce technologies and development practices. Can do attitude. A passion for excellence and a commitment to be the best. High levels of energy, sound judgement and determination to achieve with a sense of urgency. High attention to detail. Relationship management and interpersonal skills. An open-minded consultative approach. Ability to give and receive positive and constructive feedback. Ability to creatively solve problems. Specialised Skills: Requirements Management - Software Use Cases Backlog Management - User Stories; Acceptance Criteria Salesforce CRM solution design and integration Utilities knowledge (energy and/or water) Visual facilitation - Impact mapping, context diagrams, storyboarding, value-stream, and process mapping Agile Estimation & Planning Design Thinking Data Analysis (SQL awareness) Software Testing Innovation Technical specification writing Customer presentation skills Must have experience in EPC projects.

SPECIFIC SKILLS REQUIRED Required Experience/Skills: 8-12 years of hands-on software development experience across a variety of CRMs including large scale product implementations and customisations. Extensive experience in enterprise application software development including analysis, design, development, testing, implementation, documentation and support and a thorough understanding of the SDLC, release management, environment management and configuration management. Experience in working on enterprise wide implementation and roll-out of Salesforce/ other CRMs. Extensive experience in Salesforce Industry Cloud Administration ( Omnistudio , standard and custom objects, security and access, user/ data/ activity management, reports and dashboards, workflows and process automation), Salesforce Industry Cloud Customization (using Omnistudio, Business Rules Engine, Data Processing Engine, SOQL, Apex Classes / triggers/ Visualforce pages, Lightning components) and Salesforce Marketing Cloud. Experience working on Salesforce Lightning interface, Lightning Web Components, Experience Cloud Portals, Add-ons ( EDA E ducation Data Architecture, Rollup Helper etc.) and integration using Salesforce connectors for Cvent, Qualtrics, Cisco and integration APIs for Boomi. Experience in understanding and applying Salesforce Education data models (Education Data Architecture or Education Cloud). Experience in Salesforce DX (Salesforce CLI, Scratch Orgs), Atlassian DevOps tool set (Jira, Confluence), GitLab/ GitHub and VS Code to manage applications/ product lifecycle. Knowledge of information systems support practices and ITIL with excellent problem analysis, root cause diagnosis and solving skills working effectively as part of a team of experts to resolve multi-functional problems. Experience working in dynamic and rapidly changing environment using Agile, DevOps and Quality Assurance practices and methodologies. Demonstrate an ability to communicate effectively across all levels of the organisation, adapt to change, and high degrees of initiative to meet service expectations, and handle multiple assignments to meet competing deadlines. Certified Salesforce Platform Developer and Omnistudio Developer with an appropriate tertiary qualification and/or equivalent mix of education/training and relevant experience. Desirable Skills: Salesforce Education Cloud Consultant Certification Proficient in MS applications, and experience working in Jira and Confluence. Experience working in a university. Preferred from Educational background OBJECTIVES / DELIVERABLES Responsibilities: Working closely with project/ program teams in requirement analysis, planning, architecture, design and development of complex applications on Salesforce Education Cloud platform and its integration with systems across a variety of technologies and to ensure smooth transition of projects to operations. Working with business stakeholders to understand their requirements and suggesting best practice solutions aligning to the strategic use of the platform as well as assessing, understanding and documenting the impact of application change to production services, integration points and components. Providing technical guidance and advice and educating fellow development and support analysts on the execution of administration, maintenance, and development tasks. Execution of the assigned workload for 2nd and 3rd level technical support including triage, analysis, service restoration, request fulfilment, defect fixing and enhancements on Salesforce Education Cloud platform and applications as per documented service level agreements. Proactively identifying patterns of issues/ potential issues and suggesting and implementing solutions for improvements.

As a Salesforce Development Lead with over 6 years of experience, you will be responsible for overseeing and leading the development efforts for Salesforce applications, customizations, and integrations. Your expertise in Salesforce OmniStudio will drive the implementation of best practices and methodologies to ensure the delivery of high-quality solutions. You should possess a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Your role will involve testing Salesforce applications and integrations, along with managing a team of Developers. Your responsibilities will include having an expert level understanding of Salesforce functionalities, data model, and declarative configurations, as well as extensive experience in Cloud Platforms like Health Cloud and Service Cloud. Strong analytical and problem-solving skills are essential to identify and troubleshoot issues effectively. Excellent written and verbal communication skills are also required to effectively communicate with team members and stakeholders. The skills required for this role include being a Certified Service Cloud/Health Cloud and Vlocity/OmniStudio Developer with at least 5 years of relevant experience in Health Cloud and Vlocity/OmniStudio development. Experience working in Agile Scrum delivery and using tools like Jira or ADO is preferred, along with strong communication skills to work directly with US clients. Salesforce certifications and accreditations required for this role include being a Salesforce Certified Developer and a Salesforce Certified Omnistudio Developer. The Salesforce Certified Developer certification provides a foundational understanding of the Salesforce platform, while the Salesforce Certified Omnistudio Developer certification focuses on the Salesforce Vlocity Integration platform. Nice to have certifications include the Salesforce Certified Platform App Builder, which focuses on designing and building custom applications on the Salesforce platform using declarative features. This certification can be beneficial for a QA Junior involved in testing customizations and applications. The mandatory skill set for this role includes expertise in Vlocity Omnistudio and Health Cloud, as well as holding Salesforce Developer Certification and Omnistudio Certification. This position offers the opportunity to lead development efforts and implement high-quality solutions for Salesforce applications and integrations.,

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: Salesforce Industries Vlocity. Experience: 3-5 Years.

A Vlocity Technical Lead provides day to day management of the implementation of the solution, decomposition and assessment of the readiness of user stories, and helps direct Appirio technical resources in the development of technical components of that solution She/he will also assist the Appirio Technical Architect, in addition the Technical Lead reduces the overall project technical risk. The Technical Lead is responsible for early identification of issues and gaps by uncovering those gaps in user stories, in skill sets of the development team and keeping key project staff informed of this information. The Technical Lead is responsible for the teams adherence to the Appirio Vlocity Development Guidelines. This is a hands-on role that requires technical experience and abilities with Vlocity, Experience with Salesforce and middleware solutions such as Mulesoft. Responsibilities Hands-on experience with Vlocity DataRaptor, Vlocity Cards, Vlocity OmniScript, VlocityDX, Vlocity Integration Procedures, Vlocity OM and OM+. Certification in a Vlocity supported industry is necessary Vlocity CLM is a plus but not required. Hands-on design and development of Lightning Web Components. Understand performance impacts of design decisions. Coaches and supports developing the teams Vlocity skills. Accurately estimates the time required for yourself or others to complete particular assignments. Responsible for reviewing and determining the readiness of user stories. Decomposition of the user stories in sprints with the developer undertaking the development task Education and Required Experienc Bachelor's degree in Computer Science, Engineering, Business or equivalent combination of education and experience 4+ years of experience in a hands-on technical leadership position 3+ years of software development, Salesforce development experience preferred 1+ years of Vlocity project experience as Technical Lead Vlocity Platform Developer certification Vlocity CPQ certification or certification in either Salesforce CPQ or Apttus CPQ Vlocity OM certification is highly preferred. Familiarity with Salesforce technologies or comparable experience in HTML, JavaScript, Java, relational databases, SQL, ETL tools, etc. Able to travel up to 40-60% One or more current Salesforce certifications (Platform Developer 1 or 2, App Builder, Administrator/Advanced Administrator, Sales/Service Cloud) preferred Not eligible for Visa sponsorship We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. To be based in Europe, German speaking is preferred Mandatory Skills: Salesforce Industries Vlocity Experience: 5-8 Years

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Industries Vlocity. Experience:5-8 Years.

Role & responsibilities Job Description: Bachelors Degree in Computer Science, Business or a related field. 8+ years of experience in a hands-on technical leadership position. Some SFI experience in Insurance cloud or SFI certification(s). 5+ years Salesforce development experience. 3+ years' experience of working on deployment teams, ideally using Agile development techniques. Knowledge of ESM Package would be an added advantage. 1+ years SFI architecture experience in SFI Insurance cloud Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a technical presentation. Business operations and process experience in Insurance Sector. Must be able to direct and drive development team 3+ Agile Methodology / SCRUM Framework. Salesforce advanced administrator, advanced developer, or technical architect certifications highly preferred. One or more current Salesforce.com certifications (developer, administrator, sales/service, TA, etc). Had to spent at least a year as Technical Architecture in different projects. SFI Platform Developer/Consultant certification. SFI CPQ certification or certification in either Salesforce CPQ or Apttus CPQ. Location: Hyderabad, Bangalore, Pune, Jaipur. Work Mode: 5 days WFO.

Cloudwerx is looking for a skilled Salesforce Developer with hands-on experience in Salesforce Industries (formerly Vlocity) to join our growing team. The ideal candidate will have a strong foundation in Salesforce platform development and will be responsible for designing and building solutions using both core Salesforce technologies and OmniStudio components . You will work on delivering scalable, high-performance solutions across a variety of Salesforce Industries projects. Location: Pune (Hybrid)/Remote (Pan India) Availability -Immediate joiners preferred or candidates with short notice periods are highly encouraged to apply Key Responsibilities: Design and develop OmniStudio components: OmniScripts, FlexCards, DataRaptors, Integration Procedures Collaborate with government agencies to build citizen-centric, compliant solutions Integrate Salesforce with public records, case management, and legacy systems Ensure data security , workflow automation , and performance optimization Stay aligned with Salesforce releases and public sector compliance standards Qualification & Skills Minimum 4+ years of Salesforce development experience , including 2+ years of hands-on experience with Salesforce OmniStudio (formerly Vlocity) . Experience with Salesforce Industries components such as OmniScripts, FlexCards, DataRaptors , and Integration Procedures is required. Exposure to Salesforce Service Cloud , Experience Cloud , and Salesforce configuration/custom development (Apex, LWC, SOQL) is essential. Public Sector or Government project experience (e.g., working with municipalities, federal/state agencies, or non-profits) will be an added advantage . Familiarity with compliance frameworks such as GDPR , FedRAMP , or data security protocols is a plus. Candidates from diverse industry backgrounds (e.g., Telecom, BFSI, Healthcare, Retail, etc.) are also encouraged to apply public sector experience is preferred but not mandatory. Salesforce Omnistudio/Vlocity certification preferred

Role & responsibilities Job Title: Salesforce Architect Location: Bengaluru Experience: 15+ years Job Description: We are seeking a highly experienced Salesforce Architect to join our team in Bengaluru. The ideal candidate will have extensive experience with Salesforce Services and Sales Cloud, and a strong background in presales. Key Responsibilities: Design and implement Salesforce solutions that meet business requirements. Lead the architecture and design of Salesforce projects. Collaborate with sales and marketing teams to develop presales strategies. Provide technical leadership and guidance to development teams. Ensure the scalability and performance of Salesforce solutions. Stay updated with the latest Salesforce features and best practices. Contribute to the development of reusable solution frameworks, accelerators, and collateral to enhance overall pre-sales efficiency and effectiveness Collaborate with technology partners, competency teams, and sales to define go-to-market strategies and identify target opportunities for building a robust revenue pipeline. Qualifications: 15+ years of experience in Salesforce architecture and implementation. Extensive experience with Salesforce, including implementation, customization, and integration. In depth Experience with Salesforce modules such as Sales and Service. Should have at least led 3-5 large Enterprise Grade SFDC deployments. Strong expertise in Salesforce Services and Sales Cloud. Experience in presales, architecture and solution design. Knowledge of Marketing Cloud and CPQ is a plus. Excellent communication and leadership skills. Ability to work in a fast-paced environment and manage multiple projects. Preferred Skills: Salesforce certifications (e.g., Salesforce Certified Technical Architect, Salesforce Certified Application Architect). Experience with other Salesforce products and integrations. Strong problem-solving skills and attention to detail.

Salesforce Vlocity Consultant We are a creative digital consultancy. We combine leading digital and creative capabilities with the deep industry knowledge and experience Deloitte is known for. That means, our clients can bring us their biggest challenges, knowing we have what it takes to bring a business vision to life. With more than 4,000 salesforce professionals across 30 countries, Deloitte brings unmatched capabilities and insights for business transformation built around the salesforce technology platform. Work You’ll Do Practitioners will integrate and learn from talented colleagues who have focused around core domains that we may not have had visibility into. Our move towards integrated solutions demands that everyone adopt a growth mindset and invest in expanding their understanding of what we bring to the marketplace. Practitioners will be able to develop skills in a Portfolio that represents the unification of the some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for their career development. The Team The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients. We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each and every day directly impacts who we are as customers. We are able to deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves. Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets. Qualifications and Experience Required: Educational Qualification - B.E/B.Tech/MCA/MSC/MS Experience Level: Salesforce experience: 3 – 6 years with minimum 1 year of project experience in Vlocity/Salesforce Industries. Must Have Skills: Experience on one of the Vlocity Industry Clouds (Health, Insurance, Communications and Public Sector experience is highly preferred), platform level understanding of OmniStudio OmniScripts, DataRaptors, Integration Procedures, Flexcards, Calculation Procedures, Calculation Matrices, Angular Templates, Vlocity LWC, Vlocity IDX and Salesforce Configuration. Should possess experience in Salesforce Configuration (Workflows, process builders, Sharing- Security Settings) and Customization areas (Apex Trigger, Apex classes, Apex Batch, LWC, Lightning Aura. Understand functional requirements and be able to develop technical designs using standard patterns. Should also be able to communicate this effectively to the team. Should have very good technical and problem - solving skills Ability to design, build and configure applications to meet business process and application requirements leveraging Vlocity configuration and/or customization. Proficiency in understanding the underlying Vlocity data model across industries and building solutions keeping ‘Vlocity First’ approach in mind. Analyzing User Story requirements and develop independently. Communicating and working within a team and mentoring resources who do not possess experience with the product. Triaging the defects independently and support deployments/releases. Contribute to practice level initiatives in building go to market solutions, assets and accelerators. Preferred: Salesforce Certified OmniStudio Developer or Consultant, or/and Vlocity Industry certifications. Salesforce.com Admin or Developer certified. Knowledgeable in Apex and LWC. Holds Vlocity Industry experience on one of the Industries. (Health, Insurance, Communications and Government) How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer comprehensive well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships that we have with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Industries Vlocity. Experience5-8 Years.

Skill Salesforce Configuration, Customization (Visualforce, Apex Class, Apex Trigger, Asynchronous Apex (Batch, Future, Schedule, Queueable), Aura Component, Lightning web component), Integration (SOAP and REST), Reporting, Salesforce Security 1. Apex Coding 4 years 2. Aura Components / Lightning Components – 2 years minimum 4. Integration knowledge – Basic 5. LWC – 1 year 6. Sales Cloud – 3 years 7. Community Cloud – Basics we need 7+ years of exp profile. Need to be technically strong in Salesforce platform. proficient in Apex/LWC good to have Vlocity and Omnistudio skills Can you share Senior profile 7 or Candidate should be covering below key area in Interveiw Salesforce knowledge (standard) of Sales and Service Cloud Salesforce Security Model Integration with external systems and authentication mechanisms Apex & trigger ( Asynchronous Apex process) LWC & Aura SOQL Few scenario-based questions like Pagination in LWC, How to sync Salesforce Data in External System, etc,.Role & responsibilities Preferred candidate profile

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables Your clients' on their Salesforce journeys. You will work towards delivering specific milestones and objectives in an agile environment, and showcase an ability to work autonomously and communicate well in a work environment with people from different cultures and time zones. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Basic experience in at least one of the salesforce cloud. Foundational level of knowledge on LWC, APIs Proficiency in test classes Knowledge on CICD Exposure to development and deployment frameworks Preferred technical and professional experience Experience working in an Agile environment Ability to work directly with clients and understand the requirements Able to work with multiple scrum teams

About the Role : BlitzenX is actively hiring a Salesforce Industries (SFI) Insurance Developer, also known as a Salesforce Insurance Cloud Developer. We are looking for experienced Salesforce professionals with deep domain knowledge in the insurance sector and hands-on expertise in Salesforce Industries (formerly Vlocity), particularly using Omnistudio tools. You will be responsible for building, configuring, and deploying tailored Salesforce solutions that address the complex needs of insurance clients. This role demands close collaboration with business analysts and functional consultants to ensure optimal technical implementation and business value. Key Responsibilities : - Design and implement end-to-end Salesforce Industries (SFI) solutions for insurance clients. - Configure and develop with Salesforce Omnistudio tools including FlexCards, OmniScripts, DataRaptors, Integration Procedures, and Business Rules Engine. - Develop dynamic document generation processes using DocGen. - Collaborate with cross-functional teams to translate business requirements into scalable and efficient Salesforce solutions. - Participate in solution design sessions and architecture reviews. - Troubleshoot and optimize existing implementations to ensure high performance and user satisfaction. Ideal Candidate Profile : - 6+ years of total Salesforce experience. - 2+ years of hands-on experience with Salesforce Industries (SFI/Vlocity), specifically for the insurance domain. - 5+ years of experience in Sales and Service Cloud implementations. - Proficient in Omnistudio components: DataRaptors, Integration Procedures, Business Rules Engine, and DocGen. - Proven track record in delivering complex projects in the insurance industry. - Excellent communication and collaboration skills, especially working alongside BA and functional teams. Nice to Have : - Salesforce certifications in Omnistudio Developer or Salesforce Industries Consultant. - Experience with Agile methodologies and DevOps tools. - Knowledge of integration patterns between Salesforce and external insurance systems.

About the Role : BlitzenX is actively hiring a Salesforce Industries (SFI) Insurance Developer, also known as a Salesforce Insurance Cloud Developer. We are looking for experienced Salesforce professionals with deep domain knowledge in the insurance sector and hands-on expertise in Salesforce Industries (formerly Vlocity), particularly using Omnistudio tools. You will be responsible for building, configuring, and deploying tailored Salesforce solutions that address the complex needs of insurance clients. This role demands close collaboration with business analysts and functional consultants to ensure optimal technical implementation and business value. Key Responsibilities : - Design and implement end-to-end Salesforce Industries (SFI) solutions for insurance clients. - Configure and develop with Salesforce Omnistudio tools including FlexCards, OmniScripts, DataRaptors, Integration Procedures, and Business Rules Engine. - Develop dynamic document generation processes using DocGen. - Collaborate with cross-functional teams to translate business requirements into scalable and efficient Salesforce solutions. - Participate in solution design sessions and architecture reviews. - Troubleshoot and optimize existing implementations to ensure high performance and user satisfaction. Ideal Candidate Profile : - 6+ years of total Salesforce experience. - 2+ years of hands-on experience with Salesforce Industries (SFI/Vlocity), specifically for the insurance domain. - 5+ years of experience in Sales and Service Cloud implementations. - Proficient in Omnistudio components: DataRaptors, Integration Procedures, Business Rules Engine, and DocGen. - Proven track record in delivering complex projects in the insurance industry. - Excellent communication and collaboration skills, especially working alongside BA and functional teams. Nice to Have : - Salesforce certifications in Omnistudio Developer or Salesforce Industries Consultant. - Experience with Agile methodologies and DevOps tools. - Knowledge of integration patterns between Salesforce and external insurance systems.

BlitzenX is actively hiring a Salesforce Industries (SFI) Insurance Developer, also known as a Salesforce Insurance Cloud Developer. We are looking for experienced Salesforce professionals with deep domain knowledge in the insurance sector and hands-on expertise in Salesforce Industries (formerly Vlocity), particularly using Omnistudio tools. You will be responsible for building, configuring, and deploying tailored Salesforce solutions that address the complex needs of insurance clients. This role demands close collaboration with business analysts and functional consultants to ensure optimal technical implementation and business value. Key Responsibilities : - Design and implement end-to-end Salesforce Industries (SFI) solutions for insurance clients. - Configure and develop with Salesforce Omnistudio tools including FlexCards, OmniScripts, DataRaptors, Integration Procedures, and Business Rules Engine. - Develop dynamic document generation processes using DocGen. - Collaborate with cross-functional teams to translate business requirements into scalable and efficient Salesforce solutions. - Participate in solution design sessions and architecture reviews. - Troubleshoot and optimize existing implementations to ensure high performance and user satisfaction. Ideal Candidate Profile : - 6+ years of total Salesforce experience. - 2+ years of hands-on experience with Salesforce Industries (SFI/Vlocity), specifically for the insurance domain. - 5+ years of experience in Sales and Service Cloud implementations. - Proficient in Omnistudio components: DataRaptors, Integration Procedures, Business Rules Engine, and DocGen. - Proven track record in delivering complex projects in the insurance industry. - Excellent communication and collaboration skills, especially working alongside BA and functional teams. Nice to Have : - Salesforce certifications in Omnistudio Developer or Salesforce Industries Consultant. - Experience with Agile methodologies and DevOps tools. - Knowledge of integration patterns between Salesforce and external insurance systems.

About the Role : BlitzenX is actively hiring a Salesforce Industries (SFI) Insurance Developer, also known as a Salesforce Insurance Cloud Developer. We are looking for experienced Salesforce professionals with deep domain knowledge in the insurance sector and hands-on expertise in Salesforce Industries (formerly Vlocity), particularly using Omnistudio tools. You will be responsible for building, configuring, and deploying tailored Salesforce solutions that address the complex needs of insurance clients. This role demands close collaboration with business analysts and functional consultants to ensure optimal technical implementation and business value. Key Responsibilities : - Design and implement end-to-end Salesforce Industries (SFI) solutions for insurance clients. - Configure and develop with Salesforce Omnistudio tools including FlexCards, OmniScripts, DataRaptors, Integration Procedures, and Business Rules Engine. - Develop dynamic document generation processes using DocGen. - Collaborate with cross-functional teams to translate business requirements into scalable and efficient Salesforce solutions. - Participate in solution design sessions and architecture reviews. - Troubleshoot and optimize existing implementations to ensure high performance and user satisfaction. Ideal Candidate Profile : - 6+ years of total Salesforce experience. - 2+ years of hands-on experience with Salesforce Industries (SFI/Vlocity), specifically for the insurance domain. - 5+ years of experience in Sales and Service Cloud implementations. - Proficient in Omnistudio components: DataRaptors, Integration Procedures, Business Rules Engine, and DocGen. - Proven track record in delivering complex projects in the insurance industry. - Excellent communication and collaboration skills, especially working alongside BA and functional teams. Nice to Have : - Salesforce certifications in Omnistudio Developer or Salesforce Industries Consultant. - Experience with Agile methodologies and DevOps tools. - Knowledge of integration patterns between Salesforce and external insurance systems.

About the Role : BlitzenX is actively hiring a Salesforce Industries (SFI) Insurance Developer, also known as a Salesforce Insurance Cloud Developer. We are looking for experienced Salesforce professionals with deep domain knowledge in the insurance sector and hands-on expertise in Salesforce Industries (formerly Vlocity), particularly using Omnistudio tools. You will be responsible for building, configuring, and deploying tailored Salesforce solutions that address the complex needs of insurance clients. This role demands close collaboration with business analysts and functional consultants to ensure optimal technical implementation and business value. Key Responsibilities : - Design and implement end-to-end Salesforce Industries (SFI) solutions for insurance clients. - Configure and develop with Salesforce Omnistudio tools including FlexCards, OmniScripts, DataRaptors, Integration Procedures, and Business Rules Engine. - Develop dynamic document generation processes using DocGen. - Collaborate with cross-functional teams to translate business requirements into scalable and efficient Salesforce solutions. - Participate in solution design sessions and architecture reviews. - Troubleshoot and optimize existing implementations to ensure high performance and user satisfaction. Ideal Candidate Profile : - 6+ years of total Salesforce experience. - 2+ years of hands-on experience with Salesforce Industries (SFI/Vlocity), specifically for the insurance domain. - 5+ years of experience in Sales and Service Cloud implementations. - Proficient in Omnistudio components: DataRaptors, Integration Procedures, Business Rules Engine, and DocGen. - Proven track record in delivering complex projects in the insurance industry. - Excellent communication and collaboration skills, especially working alongside BA and functional teams. Nice to Have : - Salesforce certifications in Omnistudio Developer or Salesforce Industries Consultant. - Experience with Agile methodologies and DevOps tools. - Knowledge of integration patterns between Salesforce and external insurance systems.

Key Responsibilities : - Design and implement end-to-end Salesforce Industries (SFI) solutions for insurance clients. - Configure and develop with Salesforce Omnistudio tools including FlexCards, OmniScripts, DataRaptors, Integration Procedures, and Business Rules Engine. - Develop dynamic document generation processes using DocGen. - Collaborate with cross-functional teams to translate business requirements into scalable and efficient Salesforce solutions. - Participate in solution design sessions and architecture reviews. - Troubleshoot and optimize existing implementations to ensure high performance and user satisfaction. Ideal Candidate Profile : - 6+ years of total Salesforce experience. - 2+ years of hands-on experience with Salesforce Industries (SFI/Vlocity), specifically for the insurance domain. - 5+ years of experience in Sales and Service Cloud implementations. - Proficient in Omnistudio components: DataRaptors, Integration Procedures, Business Rules Engine, and DocGen. - Proven track record in delivering complex projects in the insurance industry. - Excellent communication and collaboration skills, especially working alongside BA and functional teams. Nice to Have : - Salesforce certifications in Omnistudio Developer or Salesforce Industries Consultant. - Experience with Agile methodologies and DevOps tools. - Knowledge of integration patterns between Salesforce and external insurance systems.

About the Role : BlitzenX is actively hiring a Salesforce Industries (SFI) Insurance Developer, also known as a Salesforce Insurance Cloud Developer. We are looking for experienced Salesforce professionals with deep domain knowledge in the insurance sector and hands-on expertise in Salesforce Industries (formerly Vlocity), particularly using Omnistudio tools. You will be responsible for building, configuring, and deploying tailored Salesforce solutions that address the complex needs of insurance clients. This role demands close collaboration with business analysts and functional consultants to ensure optimal technical implementation and business value. Key Responsibilities : - Design and implement end-to-end Salesforce Industries (SFI) solutions for insurance clients. - Configure and develop with Salesforce Omnistudio tools including FlexCards, OmniScripts, DataRaptors, Integration Procedures, and Business Rules Engine. - Develop dynamic document generation processes using DocGen. - Collaborate with cross-functional teams to translate business requirements into scalable and efficient Salesforce solutions. - Participate in solution design sessions and architecture reviews. - Troubleshoot and optimize existing implementations to ensure high performance and user satisfaction. Ideal Candidate Profile : - 6+ years of total Salesforce experience. - 2+ years of hands-on experience with Salesforce Industries (SFI/Vlocity), specifically for the insurance domain. - 5+ years of experience in Sales and Service Cloud implementations. - Proficient in Omnistudio components: DataRaptors, Integration Procedures, Business Rules Engine, and DocGen. - Proven track record in delivering complex projects in the insurance industry. - Excellent communication and collaboration skills, especially working alongside BA and functional teams. Nice to Have : - Salesforce certifications in Omnistudio Developer or Salesforce Industries Consultant. - Experience with Agile methodologies and DevOps tools. - Knowledge of integration patterns between Salesforce and external insurance systems.