17 Vkyc Jobs

Role & responsibilities KYC applications timely review, with a feedback in line with laid down Bank Policy and Procedures Ensure that onboardings are originated in compliance with established policies and procedures Assist to enhance the quality of vKYC applications Ensure regulatory compliance Maintain working knowledge of relevant legislation, statutory instruments, codes of practice, and organization policies, and ensure adherence Preferred candidate profile 1+ year relevant experience preferably at a high-growth tech startup in the financial services space Ability to analyze documentation, as long as outstanding attention to details Ability to read large volumes of documents effectively and extract necessary information In-depth understanding of the risk mitigation strategies (KYC) Strong in oral communication, analytical and report writing skills Sense of teamwork, cooperative, and adaptable to change. Ability to work under pressure and problem-solving abilities Bachelors Degree Willing to work Nights and Weekends on a rotating shift basis previous startup experience knowledge of the credit card or consumer finance industry in fintech

Payroll-Bank location: Gurugram 39 / Andheri Salary-Upto 6 lakhs Fixed Shift-10am to 7Pm Graduate with Min 1 yrs exp Voice process (Banking /NBFC Sector Mandatory) Jd Manage portfolio of 300 to 400 Banking Customers on calls call 9773553319 Simran Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

As a VKYC Specialist at TVS Credit, you'll lead the end-to-end video-based KYC process for customer onboarding. This role helps rapidly scale digital lending via secure remote verification, ensuring compliance with RBI and internal policies. Role & responsibilities Conduct live video KYC sessions with customers verifying identity documents (Aadhaar, PAN, DL, Voter ID, etc.) and performing liveness checks Ensure pre-KYC compliance : Aadhaar OTP/eKYC or offline document retrieval from DigiLocker or CKYC Capture geo-tagging , time stamping, and record the customers consent during each session Perform real-time document validation , verify facial match, and challenge for liveness (gestures or live tasks) . Maintain session records and upload video transcripts for internal audit and secondary review, ensuring adherence to RBI-secured storage norms Identify and escalate mismatches, discrepancies , or potential fraud promptly. Preferred candidate profile Bachelors degree in any discipline; degree in commerce, law, or IT preferred. 2–4 years in financial services , especially in KYC, onboarding, or customer verification roles.

Payroll-Bank location: Gurugram 39 / Andheri Salary-Upto 6 lakhs Fixed Shift-10am to 7Pm Graduate with Min 1 yrs exp Voice process (Banking /NBFC Sector Mandatory) Jd Manage portfolio of 300 to 400 Banking Customers on calls call 9773553319 Simran Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role & responsibilities Job Responsibilities: Handle VKYC Verification to address customer queries, complaints, and support issues. Resolve customer problems efficiently and professionally. Maintain a positive, empathetic, and professional attitude toward customers at all times. Provide accurate, valid, and complete information using the right methods/tools. Document all call information according to standard operating procedures. Follow communication scripts when handling different topics. Meet personal/team qualitative and quantitative targets. Requirements: Excellent verbal communication skills in [English / Hindi / Regional Language]. Basic computer knowledge (MS Office, email handling, etc.). Preferred candidate profile

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 8080126356 Ekta www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role & responsibilities Handle Video calls in an efficient manner and ensure customer delight through exceptional service Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc Verify customers KYC documents on a real-time basis You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers Should be a team player and flexible with work patterns To ensure personalized service & end-to-end resolution is offered to customers calling at this channel Cross-sell : Provide information related to products, new offers and services at IndusInd Bank Maintain and adhere to compliance guidelines Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel Capture problem indicators, highlight and suggest improvements Adherence to monthly performance parameters Preferred candidate profile Looking for Fresher 2024 and 2025 batch, Fresher

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Social Media Support-ORM HNI, Ultra HNI Customer Support VKYC Credit Cards Service Cross Sales Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must Call 9773553319 - HR Simran/ 9082104424 - HR Sanika www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role & responsibilities 1- To attend VKYC Calls on daily basis without Lapse/drop 2- To attend Calls with 100% accuracy and following internal and regulatory Guidelines 3- To Ensure maximum successful VKYC calls 4- Ready to work in shifts Able to prepare MIS related to activities Performed Preferred candidate profile Graduate / Post graduate / Professional Qualification Minimum 1+ Years of Experience into VKYC Location : -BOB Card, B-Wing, Gound Floor, Akshar Business Park, Janta Market Rd, Opposite APMC Fruits and Vegetable Market, Sector 25, Vashi, Navi Mumbai, Maharashtra 400703.

Key Responsibilities: Perform real-time customer identification via reviewing KYC documents on Video calls. Demonstrate the highest standards of customer service while ensuring that customers are comfortable through the verification process. Prevent and decline unauthorized, fraudulent, and impersonation attempts. Adhere to SOPs and Service quality standards. Identify and Report process improvement suggestions. Skills Required: Non-Tech Graduate Freshers with good communication/Writing skills Tech Graduates with blended process customer service experience of 12 months and above Undergraduates with a minimum of 18 months of experience with good communication/ writing skills. Mandatory Languages - English and Hindi Executive should be flexible to work in 6 working days. Flexible to work with rotational shifts and rotation week offs. Customer Service experience in voice / VKYC

Should be fluent in Hindi, good communication in English. Degree is a must No Backlog Rotational week off Rotational shift Freshers are eligible CTC 3L PA Chennai, Karapakkam location. Call 9962374457, 9791593200, 7200550458

Job Opening for VKYC - Customer Experience for T&M @Navi Mumbai Turbhe Location Role & responsibilities 1- To attend VKYC Calls on daily basis without Lapse/drop 2- To attend Calls with 100% accuracy and following internal and regulatory Guidelines 3- To Ensure maximum successful VKYC calls 4- Ready to work in shifts Able to prepare MIS related to activities Performed Preferred candidate profile Graduate / Post graduate / Professional Qualification Minimum 1+ Years of Experience into VKYC Location : -BOB Card, B-Wing, Gound Floor, Akshar Business Park, Janta Market Rd, Opposite APMC Fruits and Vegetable Market, Sector 25, Vashi, Navi Mumbai, Maharashtra 400703. Please Share me your Updated CV on - 7738096699

Job Opening for VKYC - Customer Experience for T&M @Navi Mumbai Turbhe Location Role & responsibilities 1- To attend VKYC Calls on daily basis without Lapse/drop 2- To attend Calls with 100% accuracy and following internal and regulatory Guidelines 3- To Ensure maximum successful VKYC calls 4- Ready to work in shifts Able to prepare MIS related to activities Performed Preferred candidate profile Graduate / Post graduate / Professional Qualification Minimum 1+ Years of Experience into VKYC Location : -BOB Card, B-Wing, Gound Floor, Akshar Business Park, Janta Market Rd, Opposite APMC Fruits and Vegetable Market, Sector 25, Vashi, Navi Mumbai, Maharashtra 400703.

Payroll- Bank location: Thane /Noida Salary-Upto 7 lakhs JD Loan Collection On calls only Graduate with exp in collections process with excellent communication skills can only apply 9-6 job Sunday fixed off Alternate saturday off Call-7738521154 Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Principle Accountabilities: Video Customer Identification Carry out Customer identification process through Video calls. Performing due diligence checks reviewing KYC documentation through Video calls Need to be consistent, thorough, accurate and credible while performing duties. Need to be time bound ensure the requests are closed within stipulated timelines. Interaction Quality Complete and accurate capture of call interactions Need to ensure defect rates are kept under acceptable levels. Customer Service Must exhibit highest standards of customer service to ensure customers are comfortable through our verification process abide by Banks grooming standards. Ensure all laid down systems and processes are followed and timely processing submission of KYC. Requests Adherence to set processes of updating customer interactions. Desired Profile: Graduate/Postgraduate in any stream Fresher or 1 year experience in customer service or KYC related work experience Excellent communication skills (verbal and written) Self-motivated and a self-starter Should be aware about KYC documents. Should have good interpersonal skills. Proficient in MS Office and call Centre equipment/software programs

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 8080126356, 9137797705 , 9773553319 www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Key highlights of the role are listed below (purely indicative and not limiting): This position would include the mentioned set of responsibilities but not limited to: • VKYC Auditing • To ensure VKYC processing is done with maximum successful calls • To ensure quality is maintained while processing successful calls • 100 % Adherence to internal and regulatory polices • To ensure fraud calls are identified without any miss outs • To support business as and when required for adhoc activities Applicants should possess the following attributes: • Knowledge of KYC • Having good knowledge of system • Good Communication Skills • Good Analytical skills Location of posting Mumbai. The candidate may be deputed to work with the team(s) within the organization / parent organization / any subsidiary of the parent organization if and as deemed necessary. Candidate is liable to be transferred to any other location in India. Maximum Age on the last date of application 45 Years