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5 - 8 years
9 - 14 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Industries Vlocity. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
9 - 14 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Industries Vlocity. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
8 - 10 years
14 - 19 Lacs
Bengaluru
Work from Office
About The Role Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. ? Do 1. Responsibilities Meeting with the IT manager to determine the company’s current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. ? 2. Technical Architect Requirements Bachelor’s degree in information technology or computer science. Previous work experience as a technical architect. ? 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. ? Mandatory Skills: Salesforce Platform Development. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
9 - 14 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: MSD365 Customization and Configuration. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
9 - 14 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
6 - 10 years
17 - 22 Lacs
Bengaluru
Work from Office
Department: Commercial-DD&IT GBS Bangalore, India Are you an expert in Adobe Experience Manager (AEM) looking to take your career to the next level? Do you want to play a pivotal role in shaping digital content management and enhancing user experience at Novo Nordisk? If so, we invite you to join our dynamic team as an AEM Architect. Read more and apply today for a life-changing career. Apply Now! The Position As an Adobe Experience Manager Architect, you will: Design, develop, and implement AEM-based solutions that align with business requirements and technical specifications. Lead architectural discussions and design sessions with stakeholders to gather and analyse requirements for the Adobe Experience Cloud migration and new target architecture. Provide expert guidance on AEM best practices, including content modelling, workflows, and component development. Collaborate closely with System Management and development teams to ensure best practices in coding, testing, and deployment processes are followed. Oversee the integration of AEM with other technologies and platforms, especially in the context of the ongoing migration and move to target architecture. Stay current with Adobe Experience Manager updates, enhancements, and market trends. Qualifications To succeed in this role, you have: Bachelors degree in computer science, Business, or a related field. Masters Degree is good to have. With over 14 years of overall experience, including more than 4 years specializing in designing AEM architecture solutions. Proven experience as an AEM Architect or similar role with extensive knowledge of Adobe Experience Manager. Strong understanding of AEM components, templates, and workflows. Knowledge of web services and integration techniques. Experience in Agile methodologies. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively in a team environment and independently. Adobe Certified Expert (ACE) in AEM (Good to have). About the Department You will report to the Director / Head of Commercial DD&IT GBS in the global DD&IT unit based in Bangalore, India. Our area consists of approximately 145 highly skilled professionals, all working with Commercial stakeholders in a highly matrixed organisation with a global footprint. We foster a collaborative and innovative atmosphere, where your expertise can make a significant impact on our digital journey.
Posted 1 month ago
7 - 12 years
18 - 27 Lacs
Kochi, Chennai, Thiruvananthapuram
Hybrid
Senior Salesforce Lead - Job Posting About the Role: As a Senior Salesforce Lead at UST, you will be instrumental in leading the design, development, and deployment of Salesforce solutions. You will work closely with our Product Team, Salesforce Administrators, and Development Team to build and enhance products on the Salesforce platform for our clients. Your expertise will help shape the architecture, ensure best practices, and optimize the Salesforce environment to drive business success. We are looking for a dynamic individual who can take ownership of programmatic requests, guide junior developers, and collaborate effectively with stakeholders to ensure high-quality deliverables. The Senior Salesforce Lead will report to the Product Manager and play a critical role in Salesforce solution development. Key Responsibilities: • Lead the design and implementation of Salesforce solutions, ensuring high performance, scalability, and security. • Oversee development activities, code reviews, and solution architecture to maintain best practices. • Work closely with business stakeholders to gather requirements and translate them into technical solutions. • Guide and mentor a team of Salesforce developers, providing technical leadership and direction. • Ensure effective use of Salesforce APIs, APEX, Aura, and Lightning Web Components (LWC) for integration and extension. • Optimize DevOps processes, CI/CD pipelines, and release management for a medium-sized team (6-10 engineers). • Manage AppExchange package development, installation, and maintenance. • Develop and enforce coding standards, best practices, and architectural guidelines. • Work with large data sets, ensuring data integrity and bulk processing efficiency. Required Qualifications & Experience: • 7+ years of Salesforce development experience, including APEX, Visualforce, LWC, and Java. • Strong understanding of Salesforce integration patterns, data modeling, and security. • Experience with Salesforce Lightning Design System and application lifecycle management. • Expertise in DevOps and CI/CD pipeline structuring for Salesforce development teams. • Hands-on experience with AppExchange package development and deployment. • Strong knowledge of HTML, CSS, JavaScript, and general web development principles. • Certified Salesforce Platform Developer II or equivalent certification. • Ability to analyze, design, and deliver complex Salesforce solutions. • Excellent problem-solving and troubleshooting skills. • Strong communication skills and ability to present solutions to stakeholders. Desirable Qualifications: • Additional Salesforce certifications such as Certified Salesforce Administrator, Certified Platform App Builder, or JavaScript Developer I. • Experience with cloud platforms (Azure, AWS) and related technologies. • Competency in other programming languages such as XML, .NET, SQL, C++, and Java. • Prior experience leading and managing a team. • Active participation in the Salesforce community and continuous learning mindset.
Posted 1 month ago
1 - 3 years
3 - 5 Lacs
Noida, Delhi / NCR
Work from Office
Salesforce Developer customizes and develops solutions on the Salesforce platform, builds Apex classes, Visualforce pages, and Lightning components, manages data migration, ensures system security, and supports user needs through technical solutions.
Posted 1 month ago
6 - 10 years
14 - 19 Lacs
Pune
Work from Office
Hello eager tech expert! To create a better future, you need to think outside the box. That"™s why we at Siemens need innovators who aren"™t afraid to push boundaries to join our diverse team of tech gurus. Got what it takes? Then help us create lasting, positive impact! Siemens Corporate Technology "India Tech Hub" is at the forefront of driving digital transformation and enabling the integration of artificial intelligence into the fabric of industrial solutions. As a pivotal innovation center, the Tech Hub is dedicated to harnessing the power of AI to revolutionize the future of work. With a focus on customer-centric solutions, Siemens India Tech Hub is a beacon for exploring industrial AI use cases, ensuring that Siemens remains a global leader in the digital era. You"™ll break new ground by To provide solution expertise in Microsoft Dynamics 365 and Microsoft Dataverse administration, customization, development, and usage. Configure and develop Dynamics 365 solutions and work with data from Microsoft Dataverse to make configurations. Design, develop, and quality assure complex workflows that string different business entities together. Keep up to date with latest Microsoft release waves to proactively adapt to new releases. Participate in the agile process by proactively attending daily meetings and other alignments with the team. Track (push) changes to the git-repository according to the project process. Conduct feature demos in front of stakeholders. You"™re excited to build on your existing expertise, including Bachelor"™s degree in computer science, Information Technology, or a related field. At least 7 years of experience in Microsoft Dynamics 365 and Microsoft Dataverse administration, customization, development, and usage. Experience with Power BI, Power Automate and other M365 tools. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Experience in ITIL process definition and implementation. Knowledge of Agile methodologies and experience working in a Scrum team. Strong understanding of M365 tooling architecture. Microsoft Dynamics 365 and Microsoft Dataverse administration, customization, development, and usage. Power Automate and applying Microsoft's best practices and methodologies. Back-end and front-end development languages such as Microsoft .NET development (C#), and JavaScript. Developing plugins and custom workflows utilizing the above technologies. DevOps tools (minimum a source control system). Analytical, problem-solving and communication skills. Developing PCF controls. Field Service Module. General knowledge in agile IT, e.g., SAFe (Scaled Agile Framework) or SCRUM methodology. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. This role is based in Pune. You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with international team and working on global topics.
Posted 1 month ago
2 - 7 years
1 - 3 Lacs
Vadodara
Work from Office
We are seeking an organized, energetic & results-driven "Marketing Executive" for Vadodara Location. This role requires you to oversee sales and distribution in your assigned region and work to grow your customer base. We need individuals with innate leadership qualities & someone who can maintain good client & vendor relationships Requirements: Main KRA( 85% ) Handle inbound calls triggered by digital campaigns Data Enhancement - Update and build accurate & insightful customer records on CRM database Account Profiling – Analyze and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organization Perform outbound Telemarketing activity on targeted data lists, targeting both new & existing customers. ReportingTrack campaign metrics versus predetermined goals. Other reports as required Perform marketing operations activities as required Other Responsibilities that can be assigned( 15% ) Social Media Posting & Sharing posts in other groups Moderate & Develop Partner Community Education and Experience Required: Bachelors in Marketing, Business or related fields. 1- 3+ years Inbound/outbound sales experience (Telemarketing/ Renewal/ Call Center). Sales and/or channel experience is a plus. Knowledge and Skills: Strong written/oral communications - English, Hindi Good experience with MS Word, Excel, Powerpoint Excellent communication and interpersonal skills Ability to multitask critical functions Knowledge of marketing principles, practices, tactics and tools. Good interpersonal skills. Ability to work as part of a team. Work closely with the Sales teams to grow revenue and ensure marketing generated pipeline targets are achieved.
Posted 1 month ago
5 - 10 years
10 - 13 Lacs
Pune
Hybrid
Roles and Responsibilities Design, develop, test, and deploy Apex classes, triggers, interfaces, and Visualforce pages to integrate with Salesforce CRM platform. Collaborate with cross-functional teams to identify business requirements and design solutions using LWC (Lightning Web Components) framework. Develop custom components using Lightning Web Components (LWC) for data visualization and reporting purposes. Troubleshoot issues related to Apex programming language errors in Salesforce environment. Ensure seamless integration of developed solutions with existing Salesforce infrastructure. Key Skills / Expertise: • Apex Development • Einstein Analytics (CRM Analytics) Development • Salesforce Development LWCs / Visualforce, Integration, Configuration, SOQL, Flows • Agile Methodology: Experience in the full software development life cycle, following Agile processes.
Posted 1 month ago
3 - 8 years
10 - 14 Lacs
Gurugram
Work from Office
Diverse Lynx is looking for Salesforce LWC, Integration & Agile Professional to join our dynamic team and embark on a rewarding career journey Design and configure Salesforce to meet the specific needs of the organization Develop custom applications, workflows, and reports within Salesforce Provide support and training to end users to ensure the effective utilization of the platform Migrate data from legacy systems to Salesforce and maintain data integrity Monitor and maintain the security and performance of the Salesforce platform Collaborate with cross-functional teams, such as IT and marketing, to ensure the seamless integration of Salesforce with other systems and tools Troubleshoot and resolve any technical issues Excellent problem-solving and analytical skills
Posted 1 month ago
2 - 7 years
5 - 9 Lacs
Gurugram
Work from Office
Custom Application Development: Design and implement custom solutions using Apex, Visualforce, and Lightning Web Components to meet business requirements. System Integration: Develop and maintain integrations between Salesforce and external systems using REST/SOAP APIs, ensuring seamless data flow. Automation Workflow: Configure and customize Salesforce features such as workflows, process builders, validation rules, and approval processes to automate business processes. Data Management: Manage data using tools like Data Loader, ensuring data integrity and consistency across the platform. User Interface Customization: Develop and customize Lightning components and Visualforce pages to enhance user experience. Troubleshooting Support: Identify and resolve technical issues, providing ongoing support and maintenance for Salesforce applications. Collaboration: Work closely with business analysts, administrators, and other stakeholders to gather requirements and deliver effective solutions.
Posted 1 month ago
7 - 12 years
11 - 12 Lacs
Gurugram
Work from Office
Custom Application Development: Design and implement custom solutions using Apex, Visualforce, and Lightning Web Components to meet business requirements. System Integration: Develop and maintain integrations between Salesforce and external systems using REST/SOAP APIs, ensuring seamless data flow. Automation Workflow: Configure and customize Salesforce features such as workflows, process builders, validation rules, and approval processes to automate business processes. Data Management: Manage data using tools like Data Loader, ensuring data integrity and consistency across the platform. User Interface Customization: Develop and customize Lightning components and Visualforce pages to enhance user experience. Troubleshooting Support: Identify and resolve technical issues, providing ongoing support and maintenance for Salesforce applications. Collaboration: Work closely with business analysts, administrators, and other stakeholders to gather requirements and deliver effective solutions.
Posted 1 month ago
1 - 4 years
1 - 5 Lacs
Pune
Work from Office
Manage the preparation, review, and approval process of Credit Approval Memos (CAM) in alignment with credit policies. Liaise with front office, credit, and risk teams to gather required inputs for comprehensive credit assessment. Ensure accuracy, consistency, and completeness of credit documentation. Drive process improvements to enhance efficiency and control within the CAM workflow.
Posted 1 month ago
6 - 11 years
18 - 22 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Position- Senior Salesforce Architect & Developer Location- Andheri,Mumbai Shift- US Shift ( 3:00 pm to 12 am) CTC- 20 LPA Notice- Immediate/15 days/ Max 1 Month Responsibilities Solution Architecture: Design end-to-end scalable Salesforce solutions, ensuring alignment with enterprisearchitecture standards. Development: Build custom applications and integrations using Apex, LWC (Lightning Web Components),Visualforce, and APIs. Technical Leadership: Lead Salesforce development efforts, mentor junior developers, and enforce bestpractices across the SDLC. Requirements Gathering: Collaborate with stakeholders to translate business requirements into secure,scalable technical solutions. Integrations: Architect and implement integrations between Salesforce and external systems usingREST/SOAP APIs, middleware, and third-party platforms. Governance: Define and enforce architectural and development standards, including data security, API limits,and performance optimization. Certifications & Compliance: Ensure all solutions comply with Salesforce best practices and industryregulations. Kindly share your resumes on- recruitment@springhr.com
Posted 1 month ago
10 - 14 years
30 - 35 Lacs
Mumbai, Bengaluru
Work from Office
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex challenges and deliver more impact together. Role description: As a Team Lead, you will utilize your experience and technical knowledge of design and engineering as well as familiarity with UK project development processes to deliver project success for Arcadis and our clients. You will be responsible to monitor, track the teams performance and ensure that all the deliverables by each of the team members are achieved. Ensure the successful completion of the projects within the established budget, schedule, and quality. Role accountabilities: Point of contact of the UK Business Area. Responsible for the overall teams utilization and billability. Checking/Reviewing teams performance and ensuring quality delivery. Responsible for teams training and upskilling. Additionally, oversee technical coordination with all stakeholders to maintain seamless project execution. Demonstrated experience as a team lead for medium-large sized multi-disciplinary projects. Led a team of 30 plus. Provides input on project programs, resource management, and budgets, ensuring delivery according to schedule. Monitors and challenges budget, manages design changes, and provides technical support. Supports the team technically ensuring quality delivery. Serves as an internal leader for technical solutions and innovations on projects. Manages teams of 30 plus or more people, coordinating resources, defining task scopes. Establish clear goals and objectives for the team, actively manages performance, and contributes to communication planning. Demonstrates innovative and complex problem-solving skills, driving consistency in design approach and quality of deliverables. Ultimately accountable for the successful delivery of the design. Effectively communicates with colleagues on tasks and projects including the client. Provides clear direction and delegates tasks efficiently, leveraging strong written and verbal communication skills for technical reports and presentations. Prepares and maintains delivery plans, processes, and guidelines to ensure the successful execution of technical scopes. Actively contributes to and promotes health and safety (H&S) in the workplace by implementing and monitoring H&S practices and providing necessary training. Understands, promotes, and monitors the use of sustainable solutions. Work closely with ATD/TD (BA Manager). Flexible to adopt new work /challenging work as per business requirement. Should be a part of committees that drives the global initiatives. You will have substantial postgraduate (or equivalent) experience and have been awarded Professionally recognized (PE, CEng,, have equivalent international qualification. Qualifications & Experience: Have a MTech/MEng or equivalent in Geotechnical Engineering Minimum of 15 years of working experience and minimum of 8 years of working experience for UK (desirable) projects in delivering various design and modelling tasks as team lead. Having work experience on Design & Build Projects is added advantage. Achieved international chartered status. Previous relevant experience including leadership of the development and implementation of engineering solutions. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. Its why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. Youll do meaningful work, and no matter what role, youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why equality and inclusion is at the forefront of all our activities. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity employer; women, minorities, and people with disabilities are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, caste, creed, color, religion, sex, age, disability, marital status, sexual orientation, and gender identity.
Posted 1 month ago
5 - 10 years
10 - 20 Lacs
Hyderabad
Hybrid
Job details Role: Salesforce Developer Job Type - Fulltime with (Relanto) Experience: 5+ Years Location: Bangalore/Hyderabad/Pune/Remote Job Description: Salesforce Developer Mandatory Skills: • Apex Development : Proven expertise in Apex, including triggers, synchronous, asynchronous batch classes, queueable classes, and version control. • Lightning Web Components (LWC) : Deep understanding and hands-on experience with LWC development, leveraging its capabilities for building modern, performant Salesforce applications. • Salesforce Clouds : In-depth knowledge of Sales Cloud, Service Cloud, and Experience Cloud, including best practices for implementation and customization. • API Integration : Strong proficiency in integrating Salesforce with external systems using REST and SOAP APIs, ensuring seamless data exchange and interoperability. Programming : Hands on experience of Programming Language Java or Python or c or c++ • Lightning Design System : Familiarity with the Lightning Design System for creating visually appealing and consistent user interfaces. • Salesforce DX (SFDX) : Experience using SFDX for streamlined development, testing, and deployment of Salesforce applications. • Business Analysis: Proven ability to gather requirements, analyze business processes, and propose effective Salesforce solutions. • Communication : Excellent verbal and written communication skills • Certifications: PD-I, App Builder, Admin, Sharing & Visibility Architect, Sales Cloud Responsibilities: • Development: Design, develop, maintain, and deploy custom Salesforce applications using Apex, triggers, Lightning Aura, LWC, HTML/CSS, JavaScript, and other relevant technologies. • Customization : Leverage out-of-the-box functionalities and Web Components to build efficient Salesforce applications. • Troubleshooting : Diagnose, troubleshoot, debug, and resolve code issues while adhering to best practices. • Collaboration : Work closely with internal and external stakeholders to understand requirements and deliver high-quality solutions. Contribute to development and maintenance of Salesforce governance standards to ensure consistent and efficient development practices • Problem-Solving : Recommend innovative solutions and approaches to address business requirements. • Mentorship : Provide code reviews and guidance to team members, fostering a culture of knowledge sharing and best practices. • Change Management : Define, communicate, and manage a change management process to ensure smooth transitions and minimize disruptions. • Continuous Learning : Stay updated with the latest Salesforce features and trends to maintain technical proficiency Education & Experience: Bachelors degree or equivalent in engineering, preferably from CS, IT background 5+ years of Salesforce experience including at least 4 years in LWC and integration
Posted 1 month ago
4 - 7 years
20 - 35 Lacs
Hyderabad
Work from Office
Develop and customize nCino features using Salesforce tools such as Apex, Visualforce, Lightning Components, and Flows. Optimize existing systems and recommend improvements. Configure and maintain nCino environments and Salesforce integration points. Required Candidate profile Collaborate with stakeholders to gather and understand requirements for loan origination, credit analysis, and other banking functionalities. Write unit tests, perform debugging
Posted 1 month ago
2 - 4 years
10 - 18 Lacs
Noida
Work from Office
Proven experience creating and executing detailed technical specifications for complex programs and objects in self-service product environments with a dynamic front-end. Strong track record working in agile environments moving at a rapid pace. Required Candidate profile Understands and leverages the Salesforce Architecture for developing custom solutions. Able to define solutions to resolve problems identified by security and technical debt scans.
Posted 1 month ago
5 - 7 years
0 - 0 Lacs
Hyderabad
Work from Office
Job Title: Salesforce Developer Experience Range: 5-6 Years (with 3-4 Years in Salesforce Development) Hiring Location: Bangalore, Noida, Trivandrum, Kochi, Chennai, Hyderbad & Pune Must Have Skills: Salesforce Experience: 3-4 years of hands-on development and configuration in Salesforce (Apex, Visualforce, Lightning). Projects: Involvement in at least 3 Salesforce Lightning projects, including Aura and Lightning Web Components. Certifications: Salesforce Platform Developer 1 Salesforce App Builder Development Skills: Apex, Visualforce, LWC, Aura, Triggers, SOQL, JavaScript. Integration Skills: REST/SOAP APIs, WSDL, Force.com Bulk API, Metadata API. Admin Skills: Strong experience in user, role, profile setup, workflows, approval processes, reports and dashboards. Deployment Experience: Proficient with change sets, ANT, Eclipse, and troubleshooting deployment issues. Communication: Strong verbal and written communication; experience coordinating with USA-based teams. Good to Have Skills: Certifications: Platform Developer 2 or DEV 501, ADM 301, Sales/Service Cloud Consultant. Healthcare Domain: Prior experience in healthcare domain. Service Cloud: Experience and/or certification in Service Cloud. ETL Tools: Experience with Data Loader, Informatica, Boomi, Cast Iron, or Mulesoft. Web Technologies: HTML/HTML5, CSS, XML, AJAX, Google APIs, JQuery. Other Tech Stacks: Background in Java or .Net development. Mobile/Other Tools: Experience with Salesforce1, Heroku, Radian6, Einstein, vfmobile. Required Skills Salesforce,apex,visual force
Posted 1 month ago
10 - 15 years
32 - 35 Lacs
Hyderabad
Work from Office
Position: Senior Salesforce Developer Responsibilities: 1. Working with the Salesforce Architecture and Design: Lead the design and architecture of Salesforce solutions, ensuring alignment with business objectives and scalability. Collaborate with stakeholders to gather requirements and translate them into technical specifications. 2. Development and Customization: Utilize Apex and Lightning Web Components (LWC) to develop customized solutions that meet business needs. Implement and maintain complex Salesforce functionalities, including but not limited to workflows, process builder, and validation rules. 3. Sales and Service Cloud Expertise: Demonstrate expertise in configuring and optimizing Sales and Service Cloud functionalities to enhance user experience. Provide guidance on best practices for implementing Sales and Service Cloud solutions. 4. Integration: Design and implement seamless integrations between Salesforce and other systems using REST, SOAP, or other integration technologies. Ensure data integrity and security during integration processes. 5. Omni Studio: Leverage Omni Studio for designing end-to-end business processes and creating guided user experiences. Implement solutions that streamline and automate business processes using Omni Studio components. 6. CI/CD and DevOps: Establish and optimize CI/CD pipelines for Salesforce applications. Implement DevOps best practices, and work with tools such as Copado to facilitate continuous integration, delivery, and deployment. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience as a Salesforce Senior Developer/Lead (7+ years hands-on experience on Salesforce platform) with a focus on Sales and Service Cloud. Auto Cloud would be a plus. Strong proficiency in Apex, Lightning Web Components (LWC), and OmniStudio. Experience with Salesforce integration using REST, SOAP, and other technologies. Familiarity with CI/CD and DevOps practices; Copado experience is a plus. Salesforce certifications are highly desirable. Excellent communication and leadership skills. For more info reach at sravantha@synergycom.com or krishnaskk@synergycom.com
Posted 1 month ago
5 - 10 years
10 - 20 Lacs
Chennai
Work from Office
About the Position As a Senior Salesforce Developer, you'll play a vital, customer-facing role that combines technical expertise and business insight to deliver robust solutions on the Salesforce Health Cloud platform. Youll collaborate closely with cross-functional teams (IT, Patient Services, Compliance, Data Governance, Cybersecurity, Marketing) to ensure Salesforce solutions are aligned with our business and patient service goals. Role & responsibilities : Design, develop, and implement customized solutions in Salesforce Health Cloud (custom objects, Lightning components, Apex triggers, etc.) Gather and analyze requirements from stakeholders to deliver scalable solutions .Integrate Salesforce with external systems using APIs and web services Support and maintain call center telephony and technology Communicate complex technical concepts in a business-friendly manner Manage project timelines, enhancements, and platform optimization Monitor system performance and ensure rapid issue resolution Stay current with Health Cloud updates and Salesforce best practices Ensure compliance with PHI and pharmaceutical industry standards Preferred candidate profile : Salesforce Certified Platform Developer II (Required) Strong understanding of Salesforce architecture and APIs Expertise in Apex, Visualforce, LWC, and web technologies (HTML, CSS) 5+ years of Salesforce development experience (Health Cloud preferred) Experience with customer-facing solutions and call center technologies Strong domain knowledge in pharmaceutical/patient services Excellent verbal and written communication skills Agile methodology experience
Posted 1 month ago
5 - 8 years
0 Lacs
Hyderabad
Hybrid
Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below job opportunity is to one of our clients who is a part of a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. This client enables us to move confidently into the digital future. This client committed to Long Term success and combine global reach with local client attention to serve them in over 50 Countries. Position: Digital Engineering Staff Engineer Location: Hyderabad Work Type: Hybrid Job Type: Full Time Job Description: Salesforce Data Cloud & Agentforce - Experience in designing, developing, and implementing AI-powered conversational experiences within the Salesforce platform, using Agentforce capabilities to create automated customer interactions across various channels, often requiring strong technical skills in Salesforce development and natural language processing (NLP) to build effective virtual agents. Core Responsibilities: Architecting and building data integration solutions using Salesforce Data Cloud to unify customer data from diverse sources. Implementing data cleansing, matching, and enrichment processes to improve data quality. Designing and managing data pipelines for efficient data ingestion, transformation, and loading. Collaborating with cross-functional teams to understand business requirements and translate them into data solutions Monitoring data quality, identifying discrepancies, and taking corrective actions Establishing and enforcing data governance policies to maintain data consistency and compliance Minimum Skills Required: Technical Skills: Expertise in Salesforce Data Cloud features like data matching, data cleansing, data enrichment, and data quality rules Understanding of data modeling concepts and ability to design data models within Salesforce Data Cloud Proficiency in using Salesforce Data Cloud APIs and tools to integrate data from various sources Knowledge of data warehousing concepts and data pipeline development Relevant Experience: Implementing Salesforce Data Cloud for customer 360 initiatives, creating a unified customer view across channels Designing and developing data integration solutions to connect disparate data sources Managing data quality issues, identifying and resolving data inconsistencies Collaborating with business stakeholders to define data requirements and KPIs Agentforce Design and Development: Building and customizing Agentforce conversational flows, defining dialogue trees, and creating intent-based interactions to handle customer inquiries effectively. NLP Integration: Training and refining natural language processing models to ensure accurate understanding of customer queries and provide relevant responses. Data Analysis and Optimization: Monitoring Agentforce performance, analyzing customer interaction data to identify areas for improvement and refine bot responses. Salesforce Integration: Seamlessly integrating Agentforce with other Salesforce components like CRM data, sales pipelines, and customer support systems to provide a unified customer experience. Testing and Deployment: Thoroughly testing Agentforce interactions to ensure quality and functionality before deployment across various channels (webchat, SMS, etc.). Skills to highlight on your resume: Salesforce Platform: Expertise in Salesforce administration, development (Apex, Visualforce), and understanding of Salesforce architecture. Agentforce Specifics: Deep knowledge of Agentforce features, capabilities, and configuration options. NLP Techniques: Familiarity with natural language processing concepts like intent classification, entity extraction, and dialogue management. Conversational Design: Proven ability to design engaging and effective conversational flows for virtual agents. Data Analysis: Skills in analyzing customer interaction data to identify patterns and optimize Agentforce performance. Design, develop, and deploy solutions on Salesforce Data Cloud platform. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Build custom applications, integrations, and data pipelines using Salesforce Data Cloud tools and technologies. Develop and optimize data models to support business processes and reporting needs. Implement data governance and security best practices to ensure data integrity and compliance. Perform troubleshooting, debugging, and performance tuning o" TekWissen Group is an equal opportunity employer supporting workforce diversity.
Posted 1 month ago
6 - 10 years
8 - 13 Lacs
Hyderabad
Work from Office
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Summary: The Technical Senior Power Platform Developer role is a client-facing role focusing on the customization and development of Power Platform Power Pages solutions. You will work closely with Product Managers in building and managing multiple projects across the Power Platform. The successful candidate must demonstrate a willingness to go the extra mile for the teams success. They will be a problem solver, creative thinker, fast learner, detail-oriented, and interested in learning RSM's industry targets and product needs. Responsibilities: Create customized objects to meet specific business needs, including tables, fields, and forms. Develop custom code and scripts to support custom product functionality. Develop customized saved searches for shared business user usage and to support integration needs. Assist in the development and architecture of information integrations between Power Platform and other applications. Provide customer support for new and existing integrations. Customize forms, including field grouping, tab design, and button placement and visibility. Configure application behavior controls. Design, configure, and publish business dashboards. Provide guidance to users on how to personalize profile preferences, portlets, and dashboards. Conduct load testing to ensure Power Pages performance and Quality Assurance testing. Basic Qualifications: Bachelors degree in Computer Science or related field (or equivalent work experience) required. Must have 3+ years of professional experience. Experience in developing solutions to solve complex business needs. Exhibits a sense of urgency when dealing with break-fix issues that directly impact end-user utilization. Able to efficiently and effectively manage problem-solving activities either in a team format or individually. Excellent client skills and customer relationship management skills. Solid understanding of business and information technology processes. Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms. Hands-on experience with some type of automated testing suite in past projects. Preferred Qualifications: Power Platform certifications are a plus. Experience with data/application integration architecture and methods. Experience with web-based extensions and scripting techniques - JavaScript experience preferred. Knowledgeable in relational database architecture and methods, including hands-on experience in developing complex SQL queries. Intermediate to advanced CSS skills. Familiarity with Bootstrap 3 and 5. Intermediate to advanced JavaScript skills, with a preference for native JS over jQuery. Experience with Power Pages security model and best practices. Experience designing multistep processes. Experience setting up Power Pages with Management (MDA) rather than Design Studio. Experience working with Power Pages Web API. Experience with ReactJS (preferred) or AngularJS. At RSM, we offer a competitive benefits and compensation package for all our people."We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients."Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
Posted 1 month ago
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