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3.0 - 7.0 years
4 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Role Summary: We are looking for a detail-oriented and analytical Category Merchandiser to oversee stock management, sales performance, and inventory planning for a specific category across Meena Bazaars retail outlets. The ideal candidate will collaborate closely with the buying, planning, and pricing teams to drive sales, profitability, and inventory efficiency, while ensuring optimal product presentation across all locations. Key Responsibilities: Category Analysis & KPI Management: Develop and refine structures for store-level category analysis using MS Excel, aligned with the organizations ERP systems. Track key performance indicators (KPIs) to measure category success and growth. Stock Allocation & Replenishment: Execute weekly stock allocation and replenishment from the central warehouse to stores using LIFO and other analytical methods. Optimize inventory levels to meet demand without overstocking. Collaboration & Category Management: Work closely with the Category Planner, Buyer, and Pricing Executive to drive category sales, profitability, and growth. Contribute to the overall performance and strategy of the assigned category. Inventory Movement & Control: Conduct inter-branch stock transfers (both physical and digital), especially for slow-moving inventory, as per company policy. Monitor and manage inventory levels to ensure maximum rotation and minimize dead stock. Visual Merchandising & Store Visits: Ensure attractive and consistent stock displays across all Meena Bazaar retail outlets. Conduct a minimum of 12 retail store visits monthly across Delhi-NCR to assess performance and implement action plans based on data analysis. Outstation Store Support: Plan and execute visits to outstation stores at least twice annually, with travel scheduled two months in advance. Slow-Moving & Dead Stock Management: Create and implement cost-effective strategies for clearing or repurposing slow-moving and dead stock. Product Lifecycle Management: Apply product life cycle principles at both the company and store level to optimize assortment planning and inventory decisions. Vendor Coordination: Liaise with vendors for existing and upcoming orders, ensuring timely follow-ups and order fulfillment. Institutional Sales Development: Identify and pursue institutional sales opportunities (e.g., for events like Teachers Day, or uniforms for hotels, banks, etc.). E-Commerce Store Oversight: Independently manage inventory and sales operations for MBZ.in as a separate online store entity. Required Skills & Qualifications: 57 years of relevant experience in retail merchandising Proficient in MS Office, especially advanced MS Excel Strong analytical and numerical skills Ability to think strategically and manage inventory effectively High attention to detail with a problem-solving mindset Excellent communication, collaboration, and follow-up skills Positive attitude with an ambition to grow Strong listening and interpersonal skills Team-oriented and flexible approach to work
Posted 3 weeks ago
10.0 - 12.0 years
8 - 11 Lacs
Hyderabad, Bengaluru
Work from Office
Ensuring Store profitability Merchandise management Like to like Business growth Employee motivation & retention Sales target Vs Achievement Analysis competitive market and growth in market share Identifying New program plans for BTL and conversion of business New customer conversion and Conversion of Dormant customers Delivering customer ordered product on time Rotation of stock and Identification as per optimum stock Analysis report submission Ensuring no SOP violation cases in audit Succession Planning Training and Development of the internal staff
Posted 3 weeks ago
4.0 - 9.0 years
6 - 10 Lacs
Mumbai
Work from Office
Unique Job Role Regional Visual Merchandisers Function Visual Merchandising Reporting to Head Visual Merchandising Business Regional Grade Date --- Job Details To define and design visual merchandising displays for the region and installation of the visual merchandising displays as per the corporate guidelines to aid the promotion and sales of the products External Interfaces Internal Interfaces Vendors Audit agencies Dealers and Franchisees Retail team Marketing Team Purchase Team Job Requirements EducationGraduation in design from a premiere college Relevant Experience3- 4 years of relevant experience in vendor management Behavioural SkillsInnovative thinking Adaptability & flexibility Decision making Entrepreneurial drive Ability to influence to make impact Accountability Service orientation KnowledgeKnowledge of materials Knowledge of vendors Knowledge of aesthetics Trends in visual merchandising Project management Process ContributionsP rocess ContributionProcess OutcomePerformance Measure Marketing : Visual Merchandising : Visual Merchandising PlanningProvide the required regional inputs for the development of the Visual Merchandising calendar and plan Inputs for VM calendar Adherence to timelines & guidelines Marketing : Visual Merchandising : Visual Merchandising DesignDesign the concept in aligned with the brief and art work from the corporate team within the agreed timelines Liaison with the vendors in the design of the prototype as per the concept and the specifications Evaluation of the prototype with the corporate team, provide recommendations for iterations (if needed) and garner requisite approvals Presentation of the concept to the marketing team, make necessary iterations (if needed) based on the feedback and represent it to the brand for approval Develop the specifications for the approved concept aligned to the agreed budget and brief the Proto Coordinator regarding the specifications Review the prototype and provide the inputs to ensure that the prototype is in line with the specifications and the concept to ensure approval from the marketing team Concept design & finalisation Vendor selection Prototype evaluation & finalisation Technical specification for the approved concept Adherence to timelines Adherence to brand & product specifications Adherence to the budget Marketing : Visual Merchandising : Visual Merchandising ExecutionLiaison with the vendors in the production and delivery of the approved visual merchandising prototypes as per the agreed timelines and budget Develop the training video / manual with detailed specifications to aid the implementation as per the plan Coordinate with appropriate stores in the region in the installation of the VM products as per the training manual and prescribed guidelines Conduct periodic audit of the stores to ensure visual merchandising compliance, prepare and send the audit report to the corporate team Production and delivery of goods as per plan Training video / manual Installation of the product as per the plan Compliance Audit report Adherence to plan & timelines Adherence to guidelines % adherence to compliance Work Experience Understanding of Aesthetics Awareness of the Relationship between VM & Display and its Impact on Sales Cost Consciousness Quality / Standardisation of execution
Posted 3 weeks ago
1.0 - 4.0 years
1 - 5 Lacs
Kozhikode
Work from Office
Job_Description":" Job Summary The Visual Merchandiser is responsible for conceptualizing, executing, and maintaining visually engaging, brand-aligned product presentations and store environments that enhance the MYOP customer experience and drive retail sales. This role includes visual planning across kiosks, stores, pop-ups, and travel retail spaces. Key Responsibilities 1. Visual Display & Experience Design Plan and execute creative visual merchandising concepts for kiosks, stores, and product zones. Regularly refresh layouts to promote new launches, seasonal stories, and key SKUs. Ensure uniformity of displays across formats with brand guidelines. 2. Fixture & Prop Planning Design or source props, display units, testers trays, and signage that align with brand identity. Work with production/fit-out teams to integrate visual merchandising into kiosk designs. 3. Campaign Execution Roll out visual elements for brand campaigns, collaborations (e.g., celebrity/influencer), subscription drives, or gifting festivals. Align visuals with campaign themes and customer journey storytelling. 4. Retail Support & Store Openings Plan layouts and initial visual setups for all new store and kiosk launches. Collaborate with Retail & Ops teams to train store staff on visual standards and maintenance. 5. Audits & Guidelines Create visual merchandising manuals and checklists per store/kiosk format. Conduct monthly audits (virtual/in-person) to ensure adherence and identify improvement areas. 6. Customer Journey Design Design visual zones for key experiences: perfume making, engraving, gifting, and MYOP Circle (subscriptions). Strategize displays to boost conversion, trial, and upselling. 7. Cross-Team Collaboration Coordinate with: Marketing for campaigns & seasonal creative. Design team for structural or digital branding elements. BD/Projects team for new outlet layout planning. Retail for implementation support. Requirements Qualifications & Skills 2\u20135 years of experience in retail visual merchandising, preferably in beauty, lifestyle, or fashion. Degree/Diploma in Visual Merchandising, Interior Design, or related field. Proficiency in design software (SketchUp, CorelDRAW, Canva, Photoshop, or similar). Strong eye for aesthetics, color, and display composition. Experience working across kiosks, small formats, and high-traffic retail. Willingness to travel pan-India for store openings and audits. Passion for fragrance, personalization, and lifestyle retail is a plus. Benefits PF Bonus ESI Health Insurance
Posted 3 weeks ago
3.0 - 8.0 years
1 - 5 Lacs
Jaipur
Work from Office
Role Overview The Assistant Store Manager at / SAADAA will be responsible for overseeing the day-to-day operations of our offline retail store, ensuring an exceptional customer experience, driving sales, and leading a motivated team. The ideal candidate is a proactive leader with strong interpersonal skills, a passion for retail, and the ability to maintain smooth store operations while achieving business objectives. WHAT WILL YOU BE RESPONSIBLE FOR Store Operations Management : Ensure the store operates smoothly, adhering to operational standards, policies, and procedures. Team Leadership : Manage, train, and motivate the store team to deliver exceptional customer service and meet sales targets. Customer Experience : Create a welcoming and seamless shopping experience by engaging with customers, addressing their queries, and ensuring high levels of satisfaction. Sales & Revenue Growth : Drive sales and profitability by implementing effective strategies to meet and exceed monthly, quarterly, and annual sales targets. Inventory Management : Monitor stock levels, coordinate with supply chain teams, and ensure proper stock replenishment to minimize shrinkage. Visual Merchandising : Oversee the stores visual presentation to align with the brands aesthetics and ensure its appealing to customers. Data Analysis & Reporting : Analyze store performance, sales trends, and customer feedback to provide actionable insights and prepare regular reports for management. Problem Solving : Address and resolve any operational issues, customer complaints, or staff concerns promptly and effectively. Compliance & Safety : Ensure adherence to safety, hygiene, and compliance standards at all times. Store Maintenance : Maintain cleanliness, organization, and functionality of the store to create a positive environment for customers and staff. WHO YOU ARE Experience : Minimum of 3+ years of experience in a retail environment, preferably in lifestyle, apparel, or D2C brands. Customer-Centric : Passionate about delivering exceptional customer experiences and building strong customer relationships. Leadership Skills : Proven ability to lead, manage, and inspire a team to achieve sales targets and provide top-notch service. Operational Excellence : Strong understanding of store operations, inventory management, and retail performance metrics. Sales-Oriented : A results-driven individual who thrives on achieving and exceeding sales goals. Attention to Detail : Keen eye for maintaining store aesthetics, merchandise displays, and overall store upkeep. Problem-Solving Ability : Capable of addressing challenges and making quick, informed decisions in a dynamic retail environment. Interpersonal Skills : Excellent communication and interpersonal skills to effectively interact with customers, team members, and stakeholders. Tech-Savvy : Familiarity with point-of-sale (POS) systems, inventory management tools, and basic retail analytics. Qualifications Bachelors degree in Retail Management, Business Administration, or a related field (preferred). Proven track record of achieving sales targets and managing retail operations. Experience in managing teams and handling customer escalations. Strong organizational skills and the ability to multitask effectively. Proficiency in MS Office and basic retail software tools. WHY BE A PART OF / SAADAA Do you feel out of place in a world full of unnecessary complexities Do you find joy in little things Are you an avid reader with a curiosity for understanding how things work and how we got here Do you believe life is simple and people around you are focusing on the wrong things Are you excited by the idea of learning new things or solving problems with the simplest solutions The world is full of unnecessary complexities, & we, as humans, do not understand the burden of unconscious consumption. We at / SAADAA believe simplicity with better basics is the way to live a fulfilling life.
Posted 3 weeks ago
2.0 - 3.0 years
4 - 5 Lacs
Jaipur
Work from Office
Posted : 19 hours ago About VGL Group Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products . In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4, 000+ people globally , with 3, 000+ based in Jaipur, India. Multi-Channel Presence VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms : Shop LC (USA) Live broadcasts to 60M+ homes with a strong e-commerce presence. TJC, UK Reaches 27M+ homes through TV and digital platforms. Shop LC Germany Broadcasts to 40M+ homes , expanding VGL s European market presence. Ideal World (UK) Acquired in 2023 , a leading UK teleshopping & digital sales platform . Mindful Souls Acquired in 2023 , a fast-growing subscription-based e-commerce brand focused on spiritual and wellness products. Social Impact & ESG Initiatives Your Purchase Feeds VGL s flagship one-for-one meal program has provided 99M+ meals to schoolchildren in India, the US, and the UK. Employee Volunteering Encourages employees to donate two hours monthly for charitable activities. Sustainability Commitment Focused on renewable energy, waste reduction, and green initiatives . IGBC Award Winner Recognized for excellence in green built environments at its Jaipur SEZ unit. Assigned a Combined ESG Rating 72 (Strong) from ICRA ESG Ratings Limited Talent & Culture Humanocracy & Micro-Enterprises VGL fosters a decentralized, empowered work culture , enabling small, agile teams to drive innovation and ownership. Talent Density & Meritocracy Prioritizing high-performance teams, rewarding talent, and a culture of excellence . GPTW Certified Recognized as a Great Place to Work across India, the US, the UK, and China. Recognition & Achievements Top Exporter Award Honored by GJEPC for being India s largest exporter of silver and colored gemstones . Operational Excellence A strong track record in value-driven retail and customer-centric growth . Roles and Responsibilities Present product ideas to global buyers (Shop LC, TJC, Germany) and secure orders. Collaborate with design, marketing, and sourcing teams to turn ideas into tangible offerings. Analyze product performance using key metrics such as sales data, customer reviews, and return rates. Convert insights into data-driven strategies for product development and innovation. Lead end-to-end tracking of innovative product development. Research market trends and competitor activity to find new product strategies. Source unique lifestyle products via Catapult program; maintain vendor relations. Analyze product performance and customer feedback to optimize offerings. Manage content across platforms, including product descriptions, images, story points and specifications. Use data analytics and e-commerce metrics to improve merchandising. Conduct ideastorming to generate concepts for trending product categories. Qualifications Bachelor s degree in marketing, Fashion, Business, or E-commerce. Experience in e-commerce merchandising or retail product development. Skilled in Google Analytics and market analysis. Strong organizational, visual merchandising, and project management skills. Excellent communication and teamwork abilities. Excellent organizational and project management abilities; able to juggle multiple priorities and meet deadlines. Job Overview 4-5 Lakhs Yearly 2-3 Years Bachelors/Masters Degree Work Mode: Job Type: Thank You for Subscribing! Thank You for Applying! You have already applied in this position!!
Posted 3 weeks ago
4.0 - 9.0 years
4 - 5 Lacs
Chennai
Work from Office
Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Stay up-to-date with new products/services
Posted 3 weeks ago
1.0 - 6.0 years
0 - 0 Lacs
Bengaluru
Work from Office
We are currently hiring for a Fashion Designer / Visual Merchandiser role. Location: Prestige the Man Store, Bangalore Employment Type: Full-time Experience Required: 1+ years (preferred) We are seeking a dynamic and creative Fashion Designer / VM to join our team. This hybrid role requires someone who not only has a strong eye for design and trends in fashion but also understands how to market those creations through digital platforms. Key Responsibilities: 1) Conceptualize and create original fashion designs for Luxury Hotels. 2) Ensure designs align with brand aesthetics, customer profiles, and seasonal trends. 3) Co-ordinate with Social Media Team - Plan and execute social media campaigns around new collections. 4) Store display and VM based on brand requirement. Qualifications: 1) Bachelors degree in Fashion Design. 2) 1+ years of experience in fashion design and/or social media management. 3) Strong knowledge of current fashion and digital marketing trends. 4) Store Window display as per Brand requirement. If you are interested in this position, please send me your updated CV to preethi@prestigethemanstore.com Note: Bangalore Candidates Preferred
Posted 3 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Bihar
Work from Office
Job requirements Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the company policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement Bachelor Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Shillong
Work from Office
1) Job Purpose: To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an efficient and professional manner to ensure quality service to the customers. Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently. Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team. Motivate & train his team to drive sales & customer delight. 2) Job Context & Major Challenges: A Department Manager has to ensure, through his Team Members, customers could identify and purchase required goods as per their need, and also to encourage the customers to have a higher ticket size. The Department Manager has to manage the relationship with various other support functions like Visual Merchandising, Front end Category, Warehouse, Operations, Human Resource etc., to ensure that the overall business of his department is aligned with the business objectives of the store /company. Key Challenges: The major challenges of the jobholder are: Responsibility of the FA s, guiding them in a manner so that pre-set target sales are met. Preventing attrition of FA s due to foreign brands entry into the market reason being, high pay-packages Consistency of the achievement of business targets throughout the year. Footfall high in certain stores but sales not up to those standards due to recreation shopping Proper knowledge regarding Inventories details of stock & products. Limited stock present in the warehouse, and its immediate requirement in many stores Non availability of fast moving items on the floor. Keeping staffs motivated to drive business targets. 3) Key Result Areas: Customer service quality Establish rapport with potential and actual customers. Ensure clean and safe environment for the customer. Ensures capture of customer feedback by the usage of feedback forms. Ensure that customers become repeat customers once they enter. People Management Schedule the shifts of the staff, and ensure the punctuality of the staff Motivate the staff during the morning briefing about the sales targets Regular training on fabrics, styles and fashion to the store staff Planning, monitoring and Appraisal of the staff on the monthly basis Take the initiative at the store level to improve the employee engagement Visual Merchandising Implementation of the plan along with the VM implementer VM changes at the suitable times in the store Ensures the display of all physical branding elements on the shop floor Ensure the lighting, display is proper and is as per VM manuals SOPs Ensures that store opening standards are followed properly Responsible for personnel planning, work hours, store / team holiday plan Inventory management and planning for each product category Ensure effective display and quicker refill without spoiling the garments Ensure that the housekeeping staff follows the checklist properly Control mechanical maintenance of lights, air-system, electrical equipment Reports property damage, request needed repairs within company time frames Conducts monthly meetings and prepares documents as per the manual Ensure proper installation of displays properly Cost and Cash Management Schedule the expenditures for the month(petty cash management) Follow the preventive maintenance schedule to reduce the costs Maintain the safety, energy consumption, and expenses reports Containing costs incurred on the services provided by the vendors Control cash deposits and submission of credit slips on a daily basis Maintain records pertaining to customer discounts, schemes Achievement of sales targets Co-ordinate with the Zonal team about the monthly targets Explain the sales targets to the staff about the morning briefing Contribute to the team efforts for accomplishing desired results Below the line activities store promotion initiatives Shrinkage control Ensure the count as scheduled in the SOP manual Ensure that nobody from the staff indulges in pilferage and other activities Co-ordinate with security guard & staff to keep a watchful eye on customers Warehouse Management Inventory control as per the standards Proactive in taking care of the availability of the stock at the store
Posted 3 weeks ago
2.0 - 5.0 years
1 - 5 Lacs
Jaipur
Work from Office
ABOUT / SAADAA We are a direct-to-consumer (D2C) lifestyle brand. Our vision is to advocate the / SAADAA way of living and make / BETTER basics for everyone. #PEHNOSAADAA Top 1% Shopify stores in India, we have been bootstrapped and profitable with industry-leading benchmarks, growing from a 100 sq. ft. garage to a 150+ people team within 4 years. Role Overview The Assistant Store Manager at / SAADAA will be responsible for overseeing the day-to-day operations of our offline retail store, ensuring an exceptional customer experience, driving sales, and leading a motivated team. The ideal candidate is a proactive leader with strong interpersonal skills, a passion for retail, and the ability to maintain smooth store operations while achieving business objectives. WHAT WILL YOU BE RESPONSIBLE FOR? Store Operations Management : Ensure the store operates smoothly, adhering to operational standards, policies, and procedures. Team Leadership : Manage, train, and motivate the store team to deliver exceptional customer service and meet sales targets. Customer Experience : Create a welcoming and seamless shopping experience by engaging with customers, addressing their queries, and ensuring high levels of satisfaction. Sales & Revenue Growth : Drive sales and profitability by implementing effective strategies to meet and exceed monthly, quarterly, and annual sales targets. Inventory Management : Monitor stock levels, coordinate with supply chain teams, and ensure proper stock replenishment to minimize shrinkage. Visual Merchandising : Oversee the store s visual presentation to align with the brand s aesthetics and ensure it s appealing to customers. Data Analysis & Reporting : Analyze store performance, sales trends, and customer feedback to provide actionable insights and prepare regular reports for management. Problem Solving : Address and resolve any operational issues, customer complaints, or staff concerns promptly and effectively. Compliance & Safety : Ensure adherence to safety, hygiene, and compliance standards at all times. Store Maintenance : Maintain cleanliness, organization, and functionality of the store to create a positive environment for customers and staff. WHO YOU ARE Experience : Minimum of 3+ years of experience in a retail environment, preferably in lifestyle, apparel, or D2C brands. Customer-Centric : Passionate about delivering exceptional customer experiences and building strong customer relationships. Leadership Skills : Proven ability to lead, manage, and inspire a team to achieve sales targets and provide top-notch service. Operational Excellence : Strong understanding of store operations, inventory management, and retail performance metrics. Sales-Oriented : A results-driven individual who thrives on achieving and exceeding sales goals. Attention to Detail : Keen eye for maintaining store aesthetics, merchandise displays, and overall store upkeep. Problem-Solving Ability : Capable of addressing challenges and making quick, informed decisions in a dynamic retail environment. Interpersonal Skills : Excellent communication and interpersonal skills to effectively interact with customers, team members, and stakeholders. Tech-Savvy : Familiarity with point-of-sale (POS) systems, inventory management tools, and basic retail analytics. Qualifications Bachelor s degree in Retail Management, Business Administration, or a related field (preferred). Proven track record of achieving sales targets and managing retail operations. Experience in managing teams and handling customer escalations. Strong organizational skills and the ability to multitask effectively. Proficiency in MS Office and basic retail software tools. WHY BE A PART OF / SAADAA? Do you feel out of place in a world full of unnecessary complexities? Do you find joy in little things? Are you an avid reader with a curiosity for understanding how things work and how we got here? Do you believe life is simple and people around you are focusing on the wrong things? Are you excited by the idea of learning new things or solving problems with the simplest solutions? If the answer to all the above questions is yes, you are in the right place. The world is full of unnecessary complexities, & we, as humans, do not understand the burden of unconscious consumption. We at / SAADAA believe simplicity with better basics is the way to live a fulfilling life. WHAT DO WE OFFER? A team of empathetic problem solvers The Right Compensation Growth path to becoming a leader An opportunity to drive meaning with products A culture of continuous learning Freedom: freedom to explore, fail, and learn
Posted 3 weeks ago
5.0 - 10.0 years
3 - 5 Lacs
Kochi
Work from Office
Job Title : Store Manager Department : Retail Stores Reports To : Cluster Manager Role Summary : The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership. Key Responsibilities : Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement : Bachelor’s Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 3 weeks ago
5.0 - 10.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Gurugram, Chennai
Work from Office
JOB TITLE - Retail Sales Associate (RBM) BRAND - Lladro REPORTING TO - Store Director LOCATION - Palladium Mall, Chennai & Ambience Mall, Gurugram. About Lladro We are the worlds leading Spanish brand in the design, manufacturing, and distribution of a wide range of handmade art porcelain creations. Ranging from sculpture and lighting to home accessories, Lladro porcelain pieces embody a contemporary, elegant, and exclusive lifestyle. In India, we already operate through 9 Boutiques in Top premium malls. Do visit the Lladro website: www.lladro.com KEY RESPONSIBILITIES Retail Sales Should be excellent in it Ensuring the highest degree of customer service and in-store experience Understand customer needs and delight customers, above and beyond the call of duty Build a long-term relationship with the customer Maintaining all necessary reports , inventory and VM in line with brand guidelines Work accurately following standard operating procedures and with an eye for detail Build in-depth knowledge of the product line, the price ranges and particular specifications relating to the product Ensuring brand guidelines and visual merchandising standards are met with Executing weekly sales plans, delivering needed results Expanding Customer Database - Data to be well collected, updated & maintained Defining actions to attract new customers and old customers more often Education: Bachelor's Degree Experience: 1 5 years of retail sales operational experience with luxury / Premium Brand Languages: Fluent in English Skills required: Organized & process oriented Brand Image Concerned Ability to write reports Self-starter with excellent communication and presentation skills Serious, proactive and can handle and deal comfortably in a multinational environment. Strong computer & analytical skills Behavioral competencies: Responds promptly to customer needs and solicits customer feedback to improve services Manages difficult or emotional customer situations Demonstrate attention to detail Ability to effectively present information & respond to questions from groups of managers, clients and customers Adhere to company policies & procedures Supports the organizations goals & values Commits to long hours of work when necessary to reach goals and completes tasks on time Meets challenges & resourcefulness Adapts to changes in the work environment Generates suggestions for improving work and develops innovative approaches and ideas Demonstrates accuracy and thoroughness Meets productiveness standards, completes work in a timely manner and strives to increase productivity
Posted 3 weeks ago
4.0 - 5.0 years
5 - 6 Lacs
Pune
Work from Office
Store Manager-Camp-Pune zone: JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleStore Manager Sales DesignationStore Manager Job Code FunctionD2C Sub-FunctionSales Location Level/GradeSenior Executive / Executive Position Description The purpose of this role is to manage the Airtel store and ensure successful running of its operations. Additionally, the role requires maintaining compliance with agreed guidelines in order to deliver best in class experience and managing store revenue & cost targets. Organizational Relationship Reporting ToRegional Head (~ Zonal Own Retail Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly Indirectly Key Responsibilities & Accountabilities Store Operations: Manage & ensure the operations are in line with pre-defined SOPs with the look and feel of the store as per guidelines / standards. Control inventory levels, conduct regular stock checks, and coordinate with the supply chain for optimal product availability. Oversee visual merchandising efforts, ensuring that product displays and store layouts are appealing and on-brand. Effectively track transactions and budgets for store operations, ensuring cost-effectiveness and financial targets are met. Implement security measures and loss prevention strategies to safeguard inventory and assets. Accountable for clearing store for formal launches across dimensions and during refit & conversion. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure an outstanding in-store customer experience, including product knowledge, assistance, and issue resolution, fostering customer loyalty. Implement KPIs to monitor and evaluate the success of store operations, providing regular reports to senior management. People Management Lead retail staff, providing guidance, coaching, and performance feedback to ensure a high level of customer service and sales effectiveness. Anchor trainings as required for team member development on product knowledge, sales techniques, and best practices. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies and to maintain integration of in-store & online operations. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience4+ years of experience in retail business operations role Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalChannel Partners Skills and Competencies Technical Competencies Proficiency in retail operations and S & M techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook Leadership and Behavioural Competencies Process Orientation Influencing Personality Communication Skills (oral/written) Interpersonal Skills Teamwork and Collaboration Result Orientation Customer Obsession Positive Drive and Energy
Posted 3 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Anywhere in Bihar
Work from Office
1- Retail Store Handling, Store Management 2- Should have experience in handling Multiple Store Sales Operations 3- People Management, Inventory Management, Shrinkage Control, VM 4- Marketing BTL Activities 5- Strong in Analytics, Business Knowledge Required Candidate profile Only from Large format fashion Retail. Good in Communication & Presentable Must be Graduate Willing to ready relocate Immediate joiners. Apparel Experience is Mandatory
Posted 3 weeks ago
1.0 - 6.0 years
4 - 5 Lacs
Vadodara
Work from Office
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors. If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty. While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package. Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview ", "
Posted 3 weeks ago
4.0 - 9.0 years
4 - 7 Lacs
Jaipur
Work from Office
ABOUT / SAADAA We are a direct-to-consumer (D2C) lifestyle brand. Our vision is to advocate the / SAADAA way of living and make / BETTER basics for everyone. #PEHNOSAADAA Top 1% Shopify stores in India, we have been bootstrapped and profitable with industry-leading benchmarks, growing from a 100 sq. ft. garage to a 100+ people team within 4 years. So, what do we do differentlyWe focus on making the basics the heroes of our brand. To this day, we only offer 10 carefully curated styles. It might seem unconventional in an industry where variety is often seen as the key to success, but weve not only made it possible; weve made it profitable. Our philosophy is focusing on whats important and letting go of the rest. Role Overview The Store Manager at / SAADAA will be responsible for overseeing the day-to-day operations of our offline retail store, ensuring an exceptional customer experience, driving sales, and leading a motivated team. The ideal candidate is a proactive leader with strong interpersonal skills, a passion for retail, and the ability to maintain smooth store operations while achieving business objectives. WHAT WILL YOU BE RESPONSIBLE FOR Store Operations Management : Ensure the store operates smoothly, adhering to operational standards, policies, and procedures. Team Leadership : Manage, train, and motivate the store team to deliver exceptional customer service and meet sales targets. Customer Experience : Create a welcoming and seamless shopping experience by engaging with customers, addressing their queries, and ensuring high levels of satisfaction. Sales Revenue Growth : Drive sales and profitability by implementing effective strategies to meet and exceed monthly, quarterly, and annual sales targets. Inventory Management : Monitor stock levels, coordinate with supply chain teams, and ensure proper stock replenishment to minimize shrinkage. Visual Merchandising : Oversee the store s visual presentation to align with the brand s aesthetics and ensure it s appealing to customers. Data Analysis Reporting : Analyze store performance, sales trends, and customer feedback to provide actionable insights and prepare regular reports for management. Problem Solving : Address and resolve any operational issues, customer complaints, or staff concerns promptly and effectively. Compliance Safety : Ensure adherence to safety, hygiene, and compliance standards at all times. Store Maintenance : Maintain cleanliness, organization, and functionality of the store to create a positive environment for customers and staff. WHO YOU ARE Experience : Minimum of 2+ years of experience as a Store Manager in a retail environment, preferably in lifestyle, apparel, or D2C brands. Customer-Centric : Passionate about delivering exceptional customer experiences and building strong customer relationships. Leadership Skills : Proven ability to lead, manage, and inspire a team to achieve sales targets and provide top-notch service. Operational Excellence : Strong understanding of store operations, inventory management, and retail performance metrics. Sales-Oriented : A results-driven individual who thrives on achieving and exceeding sales goals. Attention to Detail : Keen eye for maintaining store aesthetics, merchandise displays, and overall store upkeep. Problem-Solving Ability : Capable of addressing challenges and making quick, informed decisions in a dynamic retail environment. Interpersonal Skills : Excellent communication and interpersonal skills to effectively interact with customers, team members, and stakeholders. Tech-Savvy : Familiarity with point-of-sale (POS) systems, inventory management tools, and basic retail analytics. Qualifications Bachelor s degree in Retail Management, Business Administration, or a related field (preferred). Proven track record of achieving sales targets and managing retail operations. Experience in managing teams and handling customer escalations. Strong organizational skills and the ability to multitask effectively. Proficiency in MS Office and basic retail software tools. WHY BE A PART OF / SAADAA Do you feel out of place in a world full of unnecessary complexities Do you find joy in little things Are you an avid reader with a curiosity for understanding how things work and how we got here Do you believe life is simple and people around you are focusing on the wrong things Are you excited by the idea of learning new things or solving problems with the simplest solutions If the answer to all the above questions is yes, you are in the right place. The world is full of unnecessary complexities, we, as humans, do not understand the burden of unconscious consumption. We at / SAADAA believe simplicity with better basics is the way to live a fulfilling life. WHAT DO WE OFFER A team of empathetic problem solvers The Right Compensation Growth path to becoming a leader An opportunity to drive meaning with products A culture of continuous learning Freedom: freedom to explore, fail, and learn
Posted 3 weeks ago
10.0 - 15.0 years
30 - 35 Lacs
Bengaluru
Work from Office
As Visual Project Lead, you are responsible for ensuring strong visual implementation of store projects and roll-out new VM components to support Area & Store teams to deliver the visual and commercial excellence, during each project phase and openings within the Sales Market. You provide Region and Sales Market with required preparation for planned store projects, new stores and rebuilds. In collaboration with Region, Expansion and Sales Market, you support & develop the store team with project implementation. You have strong visual and commercial knowledge. Excellent product presentation, styling, and commercial skills with strong fashion interest. Strong visual operational routines and best practice experiences from both Area and Stores. You have strong understanding and knowledge about different store formats, commercial layout best practices and different interior programs. Strong leadership and planning skills to drive communication and cross-functional collaboration whilst being solution orientated. Key responsibilities Plan, prepare and secure implementation plan for all store projects and roll-out new VM components aligned with the latest global recommendation/guiding principle for new openings, rebuilds and CX Upgrade Light together with relevant stakeholders such as Business Analyst Store Projects. Provide layout support and solutions during phase planning (in relevant Drawing Programme) for a short term/ temporary projects and rebuilds focused on assortment/ seasonal changes, interior & commercial layout to secure excellent customer experience following the latest Global Interior Placement Guidelines. Execute the right interior and concept placement for selected project focused on noncomplex layout projects such as new Display Tools & Forms, Carriers and new A-area packages, Windows and CX Upgrade Light. Support Area and Stores to roll-out and deliver excellent visual and commercial standards at all execution stages of new VM components Together with Business Analyst Store Projects you prepare, communicate project plan and timeline delivered through kick-off, meetings and store visits with Sales Market, Area, and Store teams. Support, follow-up and provide feedback on execution phases of any store project on-site in collaboration with Area and Store team, Business Analyst Store Projects and Regional Head of Visual merchandising & Commercial To be successful in the role as Visual Project Lead, you should have strong knowledge about layout best practice/method, and drawing methodology for different interior programs in store formats and new VM components What you need to succeed: Ability to set realistic planning on a Sales Market level coordinate projects and support implementation stages Strong knowledge about physical store identity, global visual & commercial strategies and our assortment offer Excellent product presentation, styling, and commercial knowledge Strong leadership with effective communication, presentations and active listening to collaborate cross functionally to achieve desirable results.
Posted 3 weeks ago
3.0 - 6.0 years
4 - 6 Lacs
Kolkata
Work from Office
Roles and Responsibilities Develop visually appealing store displays and window displays that align with brand guidelines. Collaborate with cross-functional teams to plan and execute visual merchandising strategies. Conduct regular store visits to ensure compliance with VM standards and provide feedback for improvement. Design and implement in-store events, promotions, and product launches that drive sales growth. Analyze sales data to optimize display layouts and improve customer engagement. Desired Candidate Profile 3-6 years of experience in Visual Merchandising or related field (Retail Merchandising). B.Des. degree from NIFT/NID or equivalent qualification. Excellent communication skills with ability to work effectively across multiple departments.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors. If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty. While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package. Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview ", "
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Ahmedabad
Work from Office
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors. If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty. While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package. Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview ", "
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
Description The Counter Lead is responsible for supporting their Brand in for supporting the Brand in driving sales turnover and market share through consistently remaining consumer focused. They are accountable for achieving this by \u00b7 reflecting a credible and professional Brand image to all internal and external consumers at all times \u00b7 maximising sales through selling, providing excellent service and retail standards \u00b7 contributing to efficiencies through adhering to store/Brand//Company Procedures and guidelines \u00b7 Understand daily/weekly targets \u00b7 Ensure personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc. \u00b7 Keep up to date with competitor activities and missed opportunities \u00b7 Effectively social media, leveraging opportunities to drive the business, protect and enhance the Brand image. \u00b7 Deliver the Brand Strategy, ensuring the delivery of an effective local plan \u00b7 Plan and implement local marketing & events initiatives, aligned to Retailer activity. \u00b7 Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mind\u2043set and a surprise and delight culture \u00b7 Be an Ambassador for the Brand \u2043 lead the way to ensure Brand values are represented and bought to life. \u00b7 Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area Manager where appropriate \u00b7 Use digital tools to ensure knowledge is kept up to date \u00b7 Deliver a consumer recruitment and retention strategy to grow a loyal consumer base. \u00b7 Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumers needs. Operations \u00b7 Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing) \u00b7 Review retail standards on a daily basis ensuring they are maintained to the required standard \u00b7 Ensure deliveries, stock movements and associated administration are completed within agreed Company timeframes \u00b7 Ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk \u00b7 Ensure all information requests are fulfilled accurately, within deadlines set \u00b7 Minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed \u00b7 Create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to \u00b7 Ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of Acceptable during audits. Commerciality \u00b7 Manage daily replenishment, taking appropriate action where necessary \u00b7 Maximise sales performance by utilising all commercial reports before making commercial decisions \u00b7 Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales \u00b7 Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control \u00b7 Effectively manage all promotions and discounts ensuring they are actioned in line with Company guidelines \u00b7 Identify trends and make suggestions to enhance product performance. Qualifications . Experience in a fast\u2043paced retail and/or consumer facing environment \u00b7 Ability to drive self\u2043development \u00b7 Commercial understanding and awareness of industry \u00b7 Effective communication, organisation and prioritisation skills ", "
Posted 3 weeks ago
5.0 - 10.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 3 weeks ago
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