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3.0 years

15 - 22 Lacs

Indore, Madhya Pradesh, India

Remote

Experience : 3.00 + years Salary : INR 1500000-2200000 / year (based on experience) Expected Notice Period : 30 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: LINEN.Cloud) (*Note: This is a requirement for one of Uplers' client - LINEN.Cloud) What do you need for this opportunity? Must have skills required: Cloud Foundry, Java Web Services, Kafka., RabbitMQ, Spring Boot, Docker, JavaScript, Kubernetes LINEN.Cloud is Looking for: Java Developer Function: Technical Management → Engineering Management, Software Engineering → Backend Development, Full-Stack Development Java, Angular. Microservices, React.js, SQL We are looking for highly skilled developers with experience building web applications and REST APIs in Java. You will collaborate with cross-functional teams to translate business requirements into high-quality, scalable, and maintainable code. The ideal candidate should have a strong foundation in Java development, along with excellent problem-solving skills and a passion for building innovative solutions. Responsibilities: Designing, implementing, and Unit testing Java applications. Aligning application design with business goals. Debugging and resolving technical problems that arise. Recommending changes to the existing Java infrastructure. Ensuring continuous professional self-development. Requirements: Experience developing and testing Java Web Services RESTful (primary), XML, JSON, and supporting integration and enabling access via API calls. Experience with Tomcat, Apache, and similar web server technologies. Hands-on experience working with RabbitMQ and Kafka. Experience with the Spring Boot framework. Hands-on with Angular/Node.js is preferred. Working knowledge of ELK (Elasticsearch, Logstash, and Kibana) or Solr is a big plus. Experience with virtualization like Cloud Foundry (PCF), Kubernetes (PKS), Docker, etc, is a big plus. Agile/Scrum expertise. Experience establishing and enforcing branching and software development processes and deployment via CI/CD. Competencies: Aligning application design with business goals. Debugging and resolving technical problems that arise. Recommending changes to the existing Java infrastructure. Ensuring continuous professional self-development. Team spirit and strong communication skills Customer- and service-oriented, confident appearance in an international environment Very high proficiency in English. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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3.0 years

15 - 22 Lacs

Chandigarh, India

Remote

Experience : 3.00 + years Salary : INR 1500000-2200000 / year (based on experience) Expected Notice Period : 30 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: LINEN.Cloud) (*Note: This is a requirement for one of Uplers' client - LINEN.Cloud) What do you need for this opportunity? Must have skills required: Cloud Foundry, Java Web Services, Kafka., RabbitMQ, Spring Boot, Docker, JavaScript, Kubernetes LINEN.Cloud is Looking for: Java Developer Function: Technical Management → Engineering Management, Software Engineering → Backend Development, Full-Stack Development Java, Angular. Microservices, React.js, SQL We are looking for highly skilled developers with experience building web applications and REST APIs in Java. You will collaborate with cross-functional teams to translate business requirements into high-quality, scalable, and maintainable code. The ideal candidate should have a strong foundation in Java development, along with excellent problem-solving skills and a passion for building innovative solutions. Responsibilities: Designing, implementing, and Unit testing Java applications. Aligning application design with business goals. Debugging and resolving technical problems that arise. Recommending changes to the existing Java infrastructure. Ensuring continuous professional self-development. Requirements: Experience developing and testing Java Web Services RESTful (primary), XML, JSON, and supporting integration and enabling access via API calls. Experience with Tomcat, Apache, and similar web server technologies. Hands-on experience working with RabbitMQ and Kafka. Experience with the Spring Boot framework. Hands-on with Angular/Node.js is preferred. Working knowledge of ELK (Elasticsearch, Logstash, and Kibana) or Solr is a big plus. Experience with virtualization like Cloud Foundry (PCF), Kubernetes (PKS), Docker, etc, is a big plus. Agile/Scrum expertise. Experience establishing and enforcing branching and software development processes and deployment via CI/CD. Competencies: Aligning application design with business goals. Debugging and resolving technical problems that arise. Recommending changes to the existing Java infrastructure. Ensuring continuous professional self-development. Team spirit and strong communication skills Customer- and service-oriented, confident appearance in an international environment Very high proficiency in English. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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4.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

We are Hiring IT executive for Ahmedabad Location Please apply kovid.vyas@crestresins.com Or Contact -+919510701188 Budget-Up to 3.5 lpa Role Description This is a full-time on-site role for an Information Technology Executive based in Ahmedabad. The Information Technology Executive will be responsible for handling daily IT operations, including administering networks, providing technical support, troubleshooting issues, and managing overall IT infrastructure. Ensuring the smooth execution of IT processes and supporting the IT needs of the organization are key responsibilities. Key Responsibilities: Provide Level 2 technical support for infrastructure issues including servers, networks, storage, virtualization, CCTV. Troubleshoot and resolve escalated incidents and service requests from the helpdesk. Monitor and maintain infrastructure components. Perform routine system administration tasks Assist in deployment and configuration of new systems, hardware, and software Manage Active Directory, DNS, DHCP, Group Policy, and related Windows Server services Collaborate with teams to resolve complex issues Maintain detailed documentation of systems, configurations, and processes Participate in IT projects such as upgrades, CCTV. Required Qualifications: 2–4 years of experience in IT support or infrastructure roles Strong knowledge of software, hardware support Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, firewalls) Familiarity with backup solutions, system monitoring tools, and endpoint protection Hands-on experience with Active Directory and Office 365 administration IT Asset Management Ability to prioritize and resolve issues under pressure Basic Knowledge of IT procurement

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2.0 - 8.0 years

0 Lacs

Delhi, India

Remote

Education: BE/BTech/MCA/MTech (Preferably CS/IT) Experience Level: 2-8 years Open to travel from Delhi to any Client location Technical Skills Required Mandatory: Product and Application Support a) Good experience in product and application support with sound knowledge of networking and IT Infrastructure b) How typically big enterprise support product installation and upgrades are managed and how the patch management is done Windows / Linux System Administration a) Expertise in Windows Administration (2012 / R2, 2016, 2019,2k22) or Linux System Administration (Red hat, Ubuntu, CentOS) b) Strong skill sets of Windows Services and Linux Daemons c) Knowledge in Mac operating systems d) Hands on experience in implementing Group Policies & Active Directory Server Roles, Knowledge in ADFS, SAML, Certification services e) Manage and Troubleshoot AD environment, AD components, AD Roles & Functions f) Good knowledge in different server roles (Webservers (IIS), DHCP servers, DNS, Remote Desktop services, FSMO, SCCM, SMTP) g) Product installation, Upgrades and Patch Management Networking a) Strong fundamentals in networking b) Hands on troubleshooting experiencing in Networking (Layer2 and Layer3) c) Experience with firewalls, Internet VPN’s, IPSec tunneling d) Remote implementation and troubleshooting e) Good knowledge about different VPN technologies f) Knowledge about TCP/IP, DNS, Proxy servers g) Basic understanding of IPTables, TLS, SSL, netstat, nslookup h) Knowledge about security software such as DLP, firewalls (End point security are add-on) Tools and Expertise a) Experience in debugging tools like Prefmon, Procmon, Process explorer, Resource monitor & Windows Sysinternal tools b) Hands on experience on Windows Sysinternal Tools, TCP Dump / Wireshark trace analysis c) Knowledge in TCPView & crash dump analysis knowledge d) Experience on Wireshark, Nmap, http analyzer, Debug view etc. (add on) e) Knowledge in VAPT analysis & Security (Desirable) f) Security - Knowledge in TLS, SSL, Encryptions, PKI Concepts, Basic understanding about Vulnerability assessments and penetration tests g) Knowledge of Power-shell scripting, Linux shell scripting and Python is add-on Virtualization and Cloud a) Expertise in Virtualization Technologies – VMWARE, Hyper-V or XenHypervisor b) Cloud technology - understanding of Azure, AWS & GCP (or Certified) Good to have: Knowledge in VDI (Citrix, Parallels, VMware Horizon), Nginx Support Management and Tools Knowledge: a) Knowledge of L1 and L2 Ticket tracking tools b) Should be able to provide reports for any escalations, Root cause Analysis (RCA) and Productivity reports Soft Skills Required Clarity of thought Sincere Proactive Self-motivated Logical bent of mind (Analytical) Team player Flexible/adaptable Good communication skills (both written and verbal) Role and Responsibilities: Providing customer delight Offering excellent technical support experience to customers Good listener to customers, provides on-time deliveries Attending tickets and emails (Proactively involved in escalations and making sure customer commitments are met) Make sure support deliveries are under defined TATs and SLAs Involve appropriate authorities when escalations are required Coordinate with Sr. System Administrators, SME (Subject Matter Expert) Cross-functional team discussions (QA – Quality Analysts, Security Analysts, Development team) - On-time internal escalations Adapt and implement new technologies related to Zero trust network & Virtualization verticals Implementation and Configuration of Products on Cloud Technologies and On-prem virtualization environment Provide solution documents, KB articles, Incident/Preliminary analysis Document & RCAs Reproduce customer issues and if required, analyze the root cause; check and verify any viable solutions available other than development, such as creating scripts, simple solutions, etc Documentations Ready to learn and groom Open to travel for business Founded in 2012, Accops is a leading provider of secure remote access and digital workspace solutions, enabling organizations to maintain control and governance while offering flexibility to work from any device. Accops offers a comprehensive Digital Workspace suite that includes Zero Trust-based Application Access Gateway, End-User Computing (EUC) Virtualization via VDI, robust Identity & Access Management (IAM) solutions such as Multi-Factor Authentication (MFA) and Single Sign-On (SSO), and thin client hardware and software solutions. Accops addresses modern remote work challenges by delivering secure, instant access to business applications. Its solutions protect against network threats and unauthorized access, critical in today’s work-from-anywhere environment. Unlike traditional, multi-product approaches, Accops' pre-integrated suite reduces complexity and deployment time, ensuring faster and more agile implementation. Headquartered in Pune, Accops has become a significant player in the End-User Computing (EUC) virtualization domain, offering a one-stop solution for organizations seeking to deploy secure remote work infrastructures. Its products, including the Nano OS for secure containerization on BYOD devices, and extensive MFA and SSO capabilities, ensure robust data protection and strong identity management. Part of Jio Platforms Ltd, Accops continues to innovate and enhance digital workspace solutions with a focus on security, user experience, and operational efficiency. 𝘈𝘤𝘤𝘰𝘱𝘴 𝘪𝘴 𝘢𝘯 𝘦𝘲𝘶𝘢𝘭 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘺 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘳 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘤𝘶𝘭𝘵𝘶𝘳𝘦 𝘸𝘩𝘦𝘳𝘦 𝘢𝘭𝘭 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘳𝘦 𝘷𝘢𝘭𝘶𝘦𝘥, 𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘦𝘥 𝘢𝘯𝘥 𝘰𝘱𝘪𝘯𝘪𝘰𝘯𝘴 𝘤𝘰𝘶𝘯𝘵. 𝘞𝘦 𝘦𝘯𝘤𝘰𝘶𝘳𝘢𝘨𝘦 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘧𝘳𝘰𝘮 𝘢𝘭𝘭 𝘴𝘶𝘪𝘵𝘢𝘣𝘭𝘺 𝘲𝘶𝘢𝘭𝘪𝘧𝘪𝘦𝘥𝘱𝘦𝘳𝘴𝘰𝘯𝘴 𝘪𝘳𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘪𝘷𝘦 𝘰𝘧, 𝘣𝘶𝘵 𝘯𝘰𝘵 𝘭𝘪𝘮𝘪𝘵𝘦𝘥 𝘵𝘰, 𝘵𝘩𝘦𝘪𝘳 𝘨𝘦𝘯𝘥𝘦𝘳 𝘰𝘳 𝘨𝘦𝘯𝘦𝘵𝘪𝘤 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘴𝘦𝘹𝘶𝘢𝘭 𝘰𝘳𝘪𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯, 𝘦𝘵𝘩𝘯𝘪𝘤𝘪𝘵𝘺, 𝘳𝘦𝘭𝘪𝘨𝘪𝘰𝘯, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘮𝘦𝘥𝘪𝘤𝘢𝘭 𝘤𝘢𝘳𝘦 𝘭𝘦𝘢𝘷𝘦 𝘳𝘦𝘲𝘶𝘪𝘳𝘦𝘮𝘦𝘯𝘵𝘴, 𝘱𝘰𝘭𝘪𝘵𝘪𝘤𝘢𝘭 𝘢𝘧𝘧𝘪𝘭𝘪𝘢𝘵𝘪𝘰𝘯, 𝘱𝘦𝘰𝘱𝘭𝘦 𝘸𝘪𝘵𝘩 𝘥𝘪𝘴𝘢𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴, 𝘤𝘰𝘭𝘰𝘳, 𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘰𝘳𝘪𝘨𝘪𝘯, 𝘷𝘦𝘵𝘦𝘳𝘢𝘯 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘦𝘵𝘤. 𝘞𝘦 𝘤𝘰𝘯𝘴𝘪𝘥𝘦𝘳 𝘢𝘭𝘭 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘣𝘢𝘴𝘦𝘥 𝘰𝘯 𝘮𝘦𝘳𝘪𝘵 𝘢𝘯𝘥 𝘴𝘶𝘪𝘵𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘵𝘩𝘦 𝘳𝘰𝘭𝘦.

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8.0 years

0 Lacs

Visakhapatnam, Andhra Pradesh, India

Remote

POSITION DETAILS Working Hours: 6:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Technical Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Pro-Vigil’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: ● Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily remote support tickets. ● Oversee the day-to-day field call center support operations, supervising a team responsible for support and quality of solves for field technicians. ● Demonstrate a consistent commitment to customer experience through effective ticket resolution. ● Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. ● Orchestrate daily effective staffing can queue/call management. ● Predict and proactively anticipate customer needs. ● Work with internal teams to ensure complex and/or escalated issues are resolved. ● Proactively seek out customer feedback and insights, providing recommendations to the leadership team. ● Build productive relationships built on trust, patience, and results with internal staff & customers. ● Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. ● Seek to overcome challenges and accept failure as an opportunity for improvement. ● Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. ● Coordinates and schedules large-scale software and hardware releases. ● Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership ● Set a clear team schedule, goals, and expectations. ● Manage timesheets, time-off requests, and capacity of the team. ● Delegate tasks and set deadlines. ● Conduct One-On-Ones ● Utilize our ticketing platform to manage team performance and report on metrics. ● Perform regular ticket audits to recognize success and identify opportunities for improvement. ● Participate in the interview process to vet qualified team members. ● Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. ● Listen to team members’ feedback and resolve issues or conflicts in a timely manner. ● Ability to make critical decisions while following company procedures. ● Ability to accept responsibility and account for own actions. ● Display original thinking and creativity. ● Develop innovative approaches and ideas and generate suggestions for improving work. ● Review outcomes to promote successful behaviors and provide feedback opportunities for growth. ● Identify team member development needs and coach accordingly. ● Provide new hire training and participate in 90 Day Introductory Evaluations. ● Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: ● Remote desktop support ● Desktop applications ● Enterprise level network architecture ● Complex LAN/WAN environments ● VPN technologies (L2TP, IPsec, OpenVPN, etc.) ● Network security (Cisco, SonicWall, Cradlepoint, etc.) ● Virtualization technologies (VMWare, Hyper-V, etc.) ● Various operating systems (Linux, MacOS, Windows) ● Security protocols (HTTPS, TLS/SSL, AES, etc.) ● Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) ● Networking and configurations (Switching, routing, firewalls, etc.) ● Web technologies (XML, HTML, CSS) ● Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) ● Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: ● 8+ years’ experience in a technical support, helpdesk, or network support management. ● 3+ years’ working for a technology service provider, security vendor, or similar business. ● 2+ years’ experience managing staff of more than 50 people. ● Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. ● Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. 🔗 About Pro-Vigil: With over 30 years of experience, Pro-Vigil is a leader in surveillance and vigilance solutions. Headquartered in San Antonio, Texas, we serve over 2000 clients globally, with a strong presence in India and US. Our innovative technology, combined with customer-centric solutions, empowers businesses with smarter decisions and enhanced visibility.

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Role : -Product Engineer_Network Advanced Proxy Job Location : -Bangalore/Chennai Experience : -10+ Years Job Roles & Responsibilities: - Design, build, and support advanced proxy solutions (Squid, HTTPS) on Linux, ensuring high availability and performance. Select and implement proxy architectures to meet business needs, including bootstrapping, certificate management, and PAC file configuration. Develop, deploy, and troubleshoot scripts (Perl, Python, Shell) to automate proxy workflows and enhance efficiency. Drive continuous improvement and automation within proxy infrastructure, aligned with organizational goals. Act as technical lead during proxy-related incidents, providing root-cause analysis and resolution guidance. Collaborate with cross-functional teams to integrate proxy systems within cloud environments (AWS, Azure, GCP) and modern network architectures. Job Skills & Requirements: - Experience & Education 10+ years in network engineering with a focus on proxy and Linux-based solutions. Bachelor’s in Engineering, Computer Science, or IT. RHCE and proxy certifications (e.g., Forcepoint, Bluecoat) preferred. Technical Expertise Deep understanding of TCP/IP, HTTPS protocols, SSL certificate management, Squid proxy architecture, and bootstrapping techniques. Proficient in scripting (Perl, Python, Shell) to automate configurations and monitoring. Experience integrating proxy services with cloud platforms and hybrid networks (AWS, Azure, GCP). Knowledge of SaaS/IaaS/PaaS, virtualization—helpful for broader infrastructure alignment. Soft Skills Strong analytical, problem-solving, and troubleshooting capabilities. Excellent communication and stakeholder engagement skills—able to explain technical solutions clearly. High ownership mindset—resilient under pressure and resourceful in delivery-oriented environments.

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27.0 years

0 Lacs

Delhi, India

On-site

About the job Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years. We have 400 million unique users, 270.000 corporate clients, 517 products, 1.100 technological patents and 34 offices around the world. Today our team has more than 5.500 top level experts, all of them regular people with their own talents and hobbies. Together we protect the world from cyber threats. Join us to become part of an exceptional team, while remaining yourself and using your skills to keep us growing and evolving. Customer Success Account Manager is primarily responsible for the satisfaction of MSA premium support customers with Kaspersky support and products. The CSAM is responsible for building a good working relationship with contacts in their assign accounts, ensure all Kaspersky products are maintained and used effectively in the enterprise customer environment, ensure product technical problems are resolved rapidly within the service agreement obligations, and manage any technical escalations that might arise. The secondary responsibility of the CSAM is to act as the technical support representative in their home country, taking ownership for support related issues arising from their home country, and activating the necessary resources to resolve the support issue arising. The CSAM is an IT security professional who works independently to resolve technical issues with Kaspersky software using troubleshooting and problem solving skill sets. CSAM are highly technical and play an instrumental role in serving our enterprise customers, while working with cross-functional teams in the escalation and resolution of challenging issues. CSAMs regularly deep dive into technical issues, manage crisis-response, provide Professional Services and lead incident prevention and/or resolution efforts. The CSAM makes decisions that directly affects the customer’s business and in turn, reflects on the Kaspersky brand reputation, as well as, the customer’s decision on renewing the software and premium support contract. Job Responsibilities: Provide technical support to customers under MSA support contract, and/or standard support; Build, maintain good working relationship with assigned MSA accounts, and ensure their satisfaction with Kaspersky support and products; Accountable for the renewal of MSA contracts and growth of new MSA customers together with sales team; Take initiative on technical skills, self-learning and development towards obtaining Kaspersky Certifications; Apply system analysis techniques and procedures and consult with end users to diagnose product and system issues, and determine appropriate system configurations and specifications to optimize usage of Kaspersky products; Resolve, manage, escalate, and drive satisfactory resolution of customers’ technical support issues based on Kaspersky products and technologies; Communicate progress on a regular basis to stakeholders in the customer/partner organizations for normal and escalated technical issues; Understand customer business requirements so as to recommend improved software settings/tasks/policies, or hardware upgrades for effective operation of Kaspersky applications; Comply with the technical support workflow/processes as prescribed by HQ; Proactively contribute to the enrichment of our Knowledge Base; Deliver Kaspersky Professional Services for Kaspersky Solutions to B2B clients (this includes but not limited to implementation, training, configuration, migration, health checks, project management); Deliver consultative-based knowledge transfer and documentation to Kaspersky’s clients; Monthly reporting to MSA Client and management; Be the technical support representative in the home country, taking ownership for customer/partner support escalations, and drive issue resolution using established processes and procedures in a timely manner. This role requires a blend of technical expertise and business acumen, with key focus areas including: Acting as a business partner, not just a technical contact Driving customer satisfaction, retention, and growth Building and executing account success plans Supporting expansion opportunities in collaboration with Sales and channel partners Leading executive-level engagement with customers Required Communication Skills: English verbal communication skills at the professional level; Written English communication skills at the professional level; Ability to engage effectively with clients at the senior technical and middle management levels; Strong interpersonal and negotiation skills; Required Technical Skills: Advanced: Microsoft OS (Server 2019+ and Windows 10+), MS Certified is an advantage; Linux OS (Ubuntu, CentOS); Enterprise Networking Technologies (eg. TCP/IP, DNS, Firewall, Active Directory); Virtualization environments (VMware EXSi, Hyper-V); Troubleshooting skills including the ability to analyse logs, traces, and dump files (Wireshark, Windows Logs, Windows Performance); Intermediate: MS SQL and MS Exchange; Web and Messaging Systems; Optional: Kaspersky product certifications; CompTIA CASP+. Education / Technical Certifications: Completed degree (BS) in Information Technology, Computer Science or equivalent; 7+ years of experience in IT industry; 4+ years of experience in IT security; MCP or equivalent : Windows Server 2019+ and Windows 10+; CCNA beneficial; VMware EXSi; Linux; * candidate will be required to pass Kaspersky Internal core certifications within 3 months after on-boarding. Other Required Skills: Positive attitude in taking on ownership for issue resolution, root cause analysis, and remediation; Analytical Troubleshooting Skills; Ability to articulate issues clearly, communicate next steps with confidence; Sound decision making and critical thinking skills; Good time management, organization and prioritization skills. Recruitment Process: 1) CV Screening 2) Introductory call with Recruiter 3) Interview with team members 4) Final interview with Team Lead 5) Offer Stage

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8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Role : -Senior Network Engineer Job Location : -Bangalore/Chennai Experience : - 8+ Years Job Roles & Responsibilities: - Design, implement, and operate enterprise-grade WAN, SD?WAN, LAN, and WLAN solutions (Cisco, Aruba). Select and deploy network infrastructure tailored to business needs and objectives. Lead end-to-end network projects: solutioning, deployment, migration, and optimization. Troubleshoot complex network issues; act as SME during incidents. Drive continuous network improvements through automation and best practices. Mentor and collaborate with global teams to align network solutions with organizational goals. Job Skills & Requirements: - Experience & Education 8+ years in enterprise network design and delivery. 5+ years working on global projects, team leadership preferred. Bachelor?s in Engineering, CS, or IT. Must have CCNP; CCIE is a plus. AWS networking experience preferred. Technical Expertise Expert in TCP/IP, routing & switching (BGP, OSPF, IPsec, QoS, GRE). Skilled in WLAN, LAN, SD-LAN, NGFW, wireless technologies. Strong background in DHCP, DNS, IPAM, proxy, WAF, CDN, DDOS platforms (Infoblox, Zscaler, etc.). Advantageous: Python scripting, cloud networking, virtualization/SaaS/IaaS knowledge. Familiar with monitoring tools and network automation. Soft Skills Strong leadership, troubleshooting, and analytical thinking. Excellent communication?verbal, written, and presentation. High ownership mindset: confident, resilient, and results-driven in challenging environments.

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Role : -Senior Network Specialist?SD WAN Job Location : - Bangalore/Chennai Experience : - 10+ Years Job Roles & Responsibilities :- Design, plan, and deploy modern enterprise networks (WAN, SD?WAN, LAN, WLAN) with Cisco, Versa, Aruba technologies. Translate architectural roadmaps into actionable project plans; guide engineering squads through all project phases. Select optimal network solutions aligned with business objectives; implement, integrate, migrate, and optimize global connectivity. Troubleshoot and resolve complex operational incidents. Continuously evolve networks through automation and best practices to meet organizational goals. Job Skills & Requirements : - Experience & Credentials 10+ years in enterprise network design and implementation. 3+ years with software-defined networking and cloud networking. Diploma or degree in Engineering, CS, or IT. Mandatory: Cisco/Versa/Aruba SD?WAN expertise & CCNP (minimum); Versa SD?WAN certification preferred. Technical Proficiency Expert in TCP/IP, routing/switching, MPLS, BGP, OSPF, GRE, VxLAN, IPsec, QoS. Strong experience with SD?WAN (Cisco, Versa Secure SD?WAN), LAN/WLAN, NGFW. Familiarity with NFV, SASE, Cisco Umbrella, cloud connectivity (Direct Connect, ExpressRoute), and DDI/DNS/WAF/CDN technologies. Advantageous: AWS/Azure/GCP integration, Python scripting, monitoring tools (Spectrum, SevOne, ThousandEyes), virtualization and SaaS/IaaS.

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15.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Role : -Senior Network Specialist Job Location : -Bangalore/Chennai Experience : - 15+ Years Job Roles & Responsibilities : - Design, plan, and drive large-scale WAN/SD‑WAN/LAN/WLAN projects end-to-end, translating architecture into execution steps. Lead and support engineering squads through all project phases: design, implementation, migration, go‑live, and maintenance. Select, deploy, and optimize network technologies (Cisco, Versa, Aruba+), ensuring they align with business goals. Act as SME during operational incidents—lead troubleshooting, root-cause analysis, and recovery. Engage with cross-functional, global stakeholders—communicate design intent, status, and technical guidance clearly. Job Skills & Requirements : - Experience & Certifications 15+ years in enterprise network design/delivery; 5+ years in software-defined & cloud networking. Bachelor’s/Diploma in Engineering/CS/IT. Mandatory: CCNP; Prefer: CCIE, Versa SD‑WAN Specialist. Core Technical Proficiency Expert in WAN, SD‑WAN (Cisco & Versa), LAN, WLAN. Mastery of TCP/IP, MPLS, BGP, OSPF, VxLAN, IPsec, QoS, GRE. Skilled in network virtualization, NFV, SASE, Umbrella, Versa Secure Access. Cloud networking know‑how: Direct Connect, ExpressRoute, multi‑cloud via Equinix/Megaport. Familiarity with DNS/DHCP/IPAM, WAF/CDN/DDOS (e.g. Infoblox, Zscaler, Akamai). Tools & Automation Hands-on with monitoring and management tools like Spectrum, SevOne, ThousandEyes, CyberArk, MS Entra. Scripting in Python a plus. Leadership & Soft Skills Proven leader in global projects, capable of managing large, distributed teams. Excellent strategic thinking, troubleshooting, and stakeholder communication. Strong ownership mindset, thrives under pressure, proactive in delivering results.

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0.0 - 10.0 years

2 - 24 Lacs

Vadodra, Gujarat

On-site

Linux Engineer Location: Vadodara Job Type: Full Time / Onsite Department: IT Infrastructure Shift: Rotational Shift Experience: 5-10 Years Job Summary: We are looking for a skilled and proactive Linux Engineer with strong communication skills and hands-on experience in Linux systems. The ideal candidate should also possess expertise in at least one of the following areas: Storage systems (Isilon, NetApp, Pure), Backup solutions (Commvault), Virtualization platforms (VMware), or Hyperconverged infrastructure (Nutanix). You will be responsible for maintaining, troubleshooting, and optimizing enterprise Linux environments. Must Have Skills: Excellent verbal and written communication skills Strong proficiency in Linux system administration (RHEL and Ubuntu) Basic scripting (Bash or equivalent) Good To Have Skills: VMware ESXi and vCenter administration Nutanix cluster operations and troubleshooting Experience with Storage systems: Dell EMC Isilon, NetApp, PureStorage Commvault Backup configuration and maintenance ITIL process familiarity (Incident, Change, and Problem Management) Automation with Ansible or similar tools Key Responsibilities: Manage and maintain Linux-based systems and servers in an enterprise environment Troubleshoot and resolve system issues, performance bottlenecks, and hardware failures Collaborate with storage, backup, and virtualization teams on cross-platform integrations Participate in patching, upgrades, and routine system maintenance Document procedures, configurations, and changes accurately Support 24×7 production environment as part of an on-call rotation Ensure system security, backup, and redundancy strategies are followed Certifications (Preferred but not Mandatory: Red Hat Certified System Administrator (RHCSA) / Engineer (RHCE) VMware Certified Professional (VCP) Commvault Certified Professional Nutanix Certified Professional NetApp Certified Data Administrator (NCDA) Job Types: Full-time, Permanent Pay: ₹265,139.83 - ₹2,463,806.53 per year Benefits: Provident Fund Schedule: Day shift Night shift US shift Application Question(s): Will you able to relocate Vadodara? How many years of experience do you have? Experience: Linux Engineer: 5 years (Required) Linux: 10 years (Required) Location: Vadodra, Gujarat (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location: In person

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0 years

0 Lacs

Kochi, Kerala, India

On-site

Job Description We are looking for a skilled Linux Server Administrator to join our team. The ideal candidate should have experience in server provisioning, troubleshooting Linux and Windows OS issues, and working with virtualization platforms. This role requires a proactive approach to maintaining and optimizing server infrastructure while ensuring minimal downtime. Responsibilities Provision and configure bare metal servers for deployment. Troubleshoot Linux and Windows OS-related issues and provide resolutions. Diagnose and resolve hardware-related problems in coordination with onsite teams. Perform network troubleshooting, including speed tests and connectivity checks. Manage and support VPS environments, particularly with Proxmox. Work with Content Delivery Networks (CDN) for efficient content distribution. Ensure system security, performance, and uptime by monitoring server health. Required Skills Strong experience in Linux server administration. Knowledge of Windows OS troubleshooting. Hands-on experience with bare metal server provisioning. Ability to diagnose and resolve hardware issues in collaboration with onsite teams. Proficiency in network troubleshooting, including speed tests and connectivity checks. Familiarity with VPS management using Proxmox. Understanding of Content Delivery Networks (CDN).

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1.0 years

0 Lacs

Bengaluru, Karnataka

Remote

Technical Support Engineering- Storage & High availability Bangalore, Karnataka, India Date posted Jul 11, 2025 Job number 1845178 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience Windows System Administration, Configuration, including a good basic understanding of: Registry File Storage User Accounts and Access Control Event Logs and Auditing Performance, Resource Monitor Networking (TCP, IP) Experience with virtualization (Hyper-V is added advantage). Familiarity with additional Backup tools and storage solutions. Knowledge of Installation/Setup and troubleshooting - Failover Clustering, backup tools, Hyper-V, Docker, Kubernetes, and storage solutions. Troubleshoot and resolve issues related to Windows Failover Clustering, backup tools, Hyper-V, Docker, Kubernetes, and storage solutions, S2D (Software Defined Storage / Hyperconverged environments). Knowledge of Azure VM is an added advantage. Preferred Qualifications: Failover Clustering Resilient Storage technology (clustering, storage spaces) Server management tools Hyper-V management and VM deployment Network Tracing and analysis Network Virtualisation (Hyper-V, SDN) Troubleshooting performance issues using PerfMon and other tools Azure fundamentals with experience in resource deployment using ARM templates, bicep. etc Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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0.0 - 85.0 years

0 Lacs

Verna, Goa

On-site

Join our team and help shape the future of connectivity indoors and outdoors. Together, let’s push the boundaries of technology and advance sustainable networks worldwide. How You’ll Help Us Connect the World: As a Storage Engineer, you will be responsible for managing enterprise storage and backup solutions across Windows and Linux environments as part of the Storage & Data Protection. You will work closely with cross-functional teams to achieve operational and strategic goals. This role will be based in Goa, India. You Will Make an Impact By: Administering enterprise storage and backup platforms Support storage provisioning for both physical, virtual and cloud environments Designing and maintaining data protection and recovery plans Monitoring and managing backup jobs with Veeam or Commvault Supporting storage provisioning and performance tuning Collaborating on capacity planning and scalability Troubleshooting storage and backup issues Maintaining documentation and recovery playbooks Required Qualifications for Consideration: Bachelor’s degree in IT, Computer Science, or related field 3–5 years of storage administration experience Hands-on experience with enterprise storage technologies Proficiency with backup technologies (Veeam, Commvault) Deep understanding of file systems, SMB, NFS, CIFS, and block-level storage (iSCSI) You Will Excite Us If You have: Experience with cloud storage (AWS S3, Azure Blob) Familiarity with virtualization platforms (VMware, Hyper-V) Knowledge of disaster recovery planning and BC/DR solutions Storage vendor certifications Why ANDREW? Explore exciting career opportunities at ANDREW, part of the Amphenol family. With a legacy of over 85 years in wireless innovation, we empower mobile operators and enterprises with cutting-edge solutions. ANDREW, an Amphenol company, is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. ANDREW offers the opportunity for career growth within a global organization. We believe that our company is unique in that every employee, regardless of his or her position, has the ability to positively impact the business. ANDREW is an “Equal Opportunity Employer” - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin For additional company information please visit our website at https://www.andrew.com/

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5.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Job Title : Senior Software Engineer / Technical Lead Java Location : Ahmedabad, Gujarat Experience : 5+ Years Company Overview Crest Data is a premier provider of data center solutions and engineering/marketing services specializing in Networking/SDN, Storage, Security, Virtualization, Cloud Computing, and Big Data/Data Analytics. Our team brings deep expertise in designing and deploying products from leading tech enterprises such as Cisco, VMware, NetApp, Amazon AWS, and EMC. We offer a range of engineering services including Software Development, QA/Automation, and 3rd-Party Integration. Our Professional Services division provides Data Center Training, Proof-of-Concept (PoC) testing, Network Design, Implementation/Migration, and Sales Overview Responsibilities We are looking for a highly skilled and motivated Senior Software Engineer / Technical Lead Java to join our growing development team in Ahmedabad. The ideal candidate should have strong programming skills in Java, along with a solid understanding of backend systems, RESTful services, and agile development Responsibilities : Write clean, efficient, scalable, and maintainable code using Java. Design and develop high-performance backend systems and microservices. Integrate and manage databases, APIs, and other backend components. Collaborate with cross-functional teams to ensure software meets business objectives and compliance standards. Drive and contribute to code reviews, architecture discussions, and development best practices. Support deployment, debugging, and ongoing maintenance of software systems. Guide junior developers and contribute to technical leadership when Qualifications : Bachelors degree in Computer Science, Engineering, or a related field. Minimum of 4 years of hands-on experience in Java development. Strong expertise in RESTful web services and API development. Proficient in Object-Oriented Design, Database Design, and XML Schema. Familiarity with Agile/Scrum development methodologies. Excellent problem-solving skills with the ability to manage multiple tasks to Have : Experience with cloud platforms (e.g., AWS, Azure, GCP). Knowledge of DevOps tools and CI/CD pipelines. Exposure to containerization tools like Docker and orchestration with Kubernetes. (ref:hirist.tech)

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5.0 - 9.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

We are seeking a highly skilled and motivated Senior Network Engineer to join our IT infrastructure team in Hyderabad. The ideal candidate will have deep expertise in network engineering, hands-on experience with Python-based network automation, and strong knowledge of network monitoring tools and protocols. This role involves designing, implementing, and managing complex network infrastructures, automating workflows, and ensuring high network performance and security. Responsibilities Design, configure, and maintain enterprise network infrastructure (LAN/WAN, routers, switches, firewalls). Develop and maintain Python scripts for automating network tasks (device provisioning, configuration management, monitoring, etc.). Implement and manage network monitoring solutions (e.g., Nagios, Zabbix, SolarWinds, Prometheus, etc.). Proactively monitor network performance and troubleshoot issues to ensure high availability and reliability. Collaborate with DevOps and IT teams to integrate network automation into CI/CD pipelines. Evaluate new networking technologies and propose improvements for performance and security. Maintain up-to-date documentation of network configurations, processes, and procedures. Provide mentorship and technical leadership to junior network engineers. Requirements 5 to 9 years of hands-on experience in enterprise network engineering. Strong experience in Python scripting for network automation (e.g., using Netmiko, NAPALM, Ansible, or REST APIs). Expertise in configuring and troubleshooting Cisco, Juniper, Arista, or similar network devices. Experience with network monitoring tools and performance tuning. Solid understanding of TCP/IP, BGP, OSPF, MPLS, DNS, DHCP, and network security protocols. Familiarity with SDN (Software-Defined Networking) and network virtualization is a plus. Bachelor's degree in Computer Science, Information Technology, or related field; certifications such as CCNP, DevNet, or equivalent preferred. Nice To Have Experience with cloud networking (AWS, Azure, or GCP). Exposure to Infrastructure as Code (IaC) tools such as Terraform. Familiarity with ITIL and network change management best practices. (ref:hirist.tech)

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3.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Key Responsibilities Automation Framework Development : Design, develop, and maintain scalable and efficient automation frameworks from the ground up. Test Automation : Write, execute, and maintain automated test scripts using Selenium and your chosen programming language (Kotlin or Java). Unit & Integration Testing Guidance : Provide guidance and support to development teams on best practices for unit and integration testing. Behavior-Driven Development (BDD) : Apply a strong understanding of BDD principles to collaborate with teams and define testable scenarios. Service Virtualization : Implement and utilize service virtualization techniques to create stable and independent test environments. Build & Deployment Automation : Contribute to and optimize our build and deployment automation pipelines. Manual Test Identification : Strategically identify and define test cases that require manual execution due to complexity or specific characteristics. Edge Case Discovery : Apply analytical and logical thinking to proactively discover and test critical edge cases. Test Specification Organization : Organize and prioritize test specifications based on impact, component, likelihood, and other relevant factors. Acceptance Criteria Collaboration : Collaborate closely with Product Managers to define clear and testable Acceptance Criteria that can form part of our living You Must Have : 3+ years of hands-on experience in test automation. Proficiency with Selenium for web application automation. Strong programming skills in either Kotlin or Java. Good understanding of Behavior-Driven Development (BDD) methodologies. 1+ years of experience in service virtualization. Proven ability to build and maintain automation frameworks. Experience with build and deployment automation processes. Excellent analytical and problem-solving skills with a focus on identifying edge cases. Ability to organize and prioritize test specifications effectively. Strong communication and collaboration skills, with experience working with Product Managers And To Have Familiarity with the Serenity BDD framework. Experience working in a fast-growing product startup (ref:hirist.tech)

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4.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Job Summary Experienced Systems Administrator with a strong foundation in Linux, infrastructure management, and incident response, skilled in monitoring, troubleshooting, and maintaining reliable systems across virtualized and cloud-based : Collaborate with the operations team to manage escalations and oversee incident management. Implement strategies and solutions to enhance daily operations, including system stability, security, and scalability. Drive real-time monitoring of system performance and capacity, addressing alerts and optimizing systems. Lead troubleshooting efforts, coordinating responses to network and system issues. Conduct and oversee server, application, and network equipment setup and maintenance. Ensure effective outage notification and escalation for prompt resolution. Mentor and train the team members on technical skills and troubleshooting methods. Maintain up-to-date documentation of processes and procedures in the WIKI. Key Skills : Minimum 4 years in Linux system Skills : Datacenter technologies and cloud (AWS/GCP). Application deployment with Git, StackStorm, etc. Strong troubleshooting skills across networks and systems; familiarity with network protocols (TCP/IP, UDP, ICMP) and tools like TCPdump. Advanced diagnostic skills in network performance and system capacity monitoring. Proficient in Linux command-line and system Skills : Analytical skills with an ability to interpret and act on data. Ability to prioritize and escalate issues effectively. Adaptability to shift work and capacity for multitasking in high-pressure scenarios. Excellent leadership, communication, and interpersonal : Bachelors degree in Computer Science, Engineering (BE/B.Tech), MCA, or M.Sc : Configuration Management: Basic experience with Ansible, SaltStack, StackStorm, or similar. CI/CD: Basic experience with Jenkins or similar. Monitoring: Experience with Nagios, Sensu, Zabbix, or similar. Log Analytics: Basic experience with Splunk/ Elasticsearch/ Sumo Logic/ Prometheus/ Grafana, or similar. Virtualization: VMware, KVM, or similar. Linux & Networking: Strong fundamentals in Linux, troubleshooting, and networking. Containerization: Knowledge of Kubernetes, Rancher, or to Have : Cloud Providers: AWS or GCP. Networking: Advanced knowledge of BGP, F5 Load Balancer, and switching protocols. Certifications: RHCSA, CCNA, or equivalent. (ref:hirist.tech)

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2.0 - 3.0 years

3 - 4 Lacs

Chennai

Work from Office

Job Title: Windows System Administrator Citrix / VMware Horizon Experience: 2 to 3 Years Location: Chennai (On-site) We are looking for a System Engineer with strong hands-on experience in Citrix or VMware Horizon administration. The ideal candidate should be well-versed in managing Windows-based environments and virtualization technologies . Only candidates based in Chennai who can join immediately will be considered. Key Responsibilities: Administer and manage Citrix or VMware Horizon environments. Maintain and troubleshoot Windows Server and desktop systems (Windows 10/11). Perform system updates, patching, and user management tasks. Work closely with internal teams to ensure IT infrastructure stability. Desired Candidate Profile: 2-3 years of relevant experience in system/IT infrastructure administration. Strong expertise in Citrix Virtual Apps and Desktops or VMware Horizon. Good knowledge of Windows Server (2016/2019/2022) and desktop OS. Familiarity with networking concepts and remote access protocols. Preferred Qualifications: Exposure to Accops solutions (training will be provided if not certified). Relevant certifications: Citrix, VMware, Microsoft, (Accops-Good to have).

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14.0 - 18.0 years

0 Lacs

navi mumbai, maharashtra

On-site

Project Manager Educational Qualification BE/B.Tech/ MCA/M.Tech/ MSC IT Work Location ---Navi Mumbai , Belapur 24/ 7 Shifts 6 Days a week ( Monthly Twice) Work from customer Site Banking industry experience (Optional) Documents required for BV purpose ( Must have EPFO Service History records with supporting documents for the past 5 years is mandate) Exp - 12- 18 Yrs B.E/B. Tech/MCA/M.Tech/ME/ MBA IT only LOCATION - Navi Mumbai Belapur Must have minimum 14 Years working experience as Technical Support Manager Must have detailed understanding of Managed Services Business Model Must have experience in Managing environment like Linux, AIX, Middleware etc, Storage & Backup Admin roles Must have expertise to perform Disaster Recovery Design Planning, HA Design Planning Must have expertise in to manage technical staff and Infra Hardware and Software equipment's related to Cloud, Virtualization, Server, Network, Security, Databases etc. Must have effective abilities to maintain strong relation CIO, Vendors, Security and Other Support Teams Must have expertise handling technical escalation, technical analysis, Risk Management, Issue Management Must have expertise to plan/review/approve and deploy system-wide changes to reduce interruptions and server downtime Must have expertise to plan/review/approve maintenance tasks to reduce interruptions and server crashes Must have expertise to resolve escalated issues, Major incidents, Priority activities with good problem solving abilities. Must have expertise to review error logs and user-reported errors and identify stable and reliable solutions Must have expertise to perform system capacity planning to reduce interruptions and server crashes Must have expertise to perform system backups and restoration according to company or industry standards Must have expertise to perform system security by noticing faults and vulnerabilities within the server's architecture Must have expertise to conduct training and perform interviews to hire candidates of domain skills Must have expertise to analyze issues and good problem solving abilities to avoid repeated failures Must have knowledge on ITIL process like Incident Management, Change Management, Business Continuity Planning, Information Security process Must have good communication abilities to drive teams on effective problem management, Change Management Must have documentation capabilities to provide RCA, Tracking of Open Issues, Risk Must have documentation capabilities SOP, Knowledge Articles required in providing technical support and guidance to users Must have effective communication skills to present also discuss issues with Vendors and Customers. Must have leadership skills to guide and drive the team to achieve goals as part project requirements Must be self-motivated and have abilities to work in 24*7 Data Center environment Must have effective knowledge to prepare and understand LLD, HLD Documentation Must have abilities in identifying, tracking and reporting Incident, Requests, Changes, Hardware Inventory, Risks, Issues.,

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4.0 - 7.0 years

0 Lacs

Gurugram, Haryana, India

On-site

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. About The Company The RSM USI supports RSM U.S. risk consulting, transaction advisory, technical accounting, financial consulting, technology and management consulting, tax and assurance engagement teams by providing access to highly skilled professionals for repeatable business processes over an extended business day. RSM’s vision is to be the first-choice advisor to middle market leaders globally. You will work directly with clients, key decision makers and business owners across various industries and geographies to deliver a top-quality client experience. RSM is a diverse and inclusive place where you will work as part of a team while being valued as an individual, mentored as a future leader, and recognized for your accomplishments. Job Description/What You Will Do Analyze technology (IT and Cybersecurity) implications for active M&A transactions. Review client investment thesis, company profile and information concerning the business technology environment including but not limited to business applications, IT infrastructure, cybersecurity controls, and privacy related regulatory compliance requirements. Research niche technologies, applicable regulatory obligations and latest technology trends to guide analysis. Participate in discussions with company executives to understand business processes, approach to leveraging technology and strategy to build resiliency against cybersecurity threats. Analyze commercial off the shelf and/or custom developed applications used by a business for sufficiency (e.g., license counts), scalability (e.g., version, implementation model), and maintainability (e.g., support model). Analyze a company’s IT infrastructure to determine adequacy of hosting model, hardware inventory, network architecture and business continuity procedures. Analyse technology vendor contracts and compute IT spend through the review of contracts and other financial documents provided by the Company. Analyze the company’s cybersecurity maturity through review of cybersecurity governance program/procedures, exposure to regulatory compliance requirements and preventative technical controls. Develop workbooks and reports to capture diligence observations/analysis. Manage and develop members of the RSM USI team. Who We Are Looking For Ability to conceptualize and summarize key findings in a clear and meaningful way with expertise in drafting critical sections of the technology DD report. Expertise and working knowledge of infrastructure management, network architecture, virtualization, application and data hosting architectures (data center, on-premise, public cloud), and business continuity/disaster recovery (BCDR) best practices. Knowledge of and experience with key IT frameworks (e.g. CMMI, ITIL, ISO 27000, SSAE-18 SOC reporting, NIST Cybersecurity Framework). Knowledge of and experience with key cybersecurity frameworks (e.g. COBIT, ISO 27001, NIST). Exposure to various sectors such as financial services, healthcare, life sciences, power and utility, energy, retail and hospitality, business services and technology. An experience across a wide spectrum of IT and security pillars including IT Strategy, Infrastructure, Business Applications, Cybersecurity, Spend Analysis, etc. Highly proficient with Microsoft office Suite (e.g., PowerPoint, Excel, Word, Visio) Strong skills in critical thinking, problem solving, and process improvement. Excellent interpersonal and communication skills in order to interact effectively with internal team members and external clients of the firm. Demonstrates willingness to invest time in cross-time zone communication with U.S. based teams. Ability to be a self-starter and drive successful client delivery. Able to manage deadlines and take ownership of getting the job done in a timely manner. Evaluated as an exceptional performer in current position. Development Opportunity/What’s In It For You Opportunity to interface with US based private equity and executive level leadership. Develop expertise in technology related M&A disciplines. Grow a strategic mindset and develop executive level perspective on investment towards operational technology. Experience M&A across a variety of industries and option to develop specific industry expertise. Gain an understanding of the approach towards post-acquisition value creation, integration, separation and risk remediation. Minimum Qualifications Academic Qualification: B.Tech. and MBA from leading technology/business schools. Relevant experience of 4-7 years at a Big 4 or equivalent Advisory Services practice. Knowledge of Microsoft powered AI products such as Microsoft CoPilot or any other GenAI tools is preferred. Preferred Qualifications Deal experience with onshore team including data room management, document request list preparation, management meeting preparation, workbook analysis, quality of earnings, due diligence reports, client calls and engagement team calls. Experience with post-acquisition/carve-out integration and separation related engagements. Preferred industry experience in one or more of the following: manufacturing, distribution, consumer products, business services, healthcare, financial services, business services, or technology. Knowledge of US based regulatory and compliance frameworks such as FFIEC, NERC CIP, PCI DSS, HIPAA, GLBA, and HITECH is a plus. ERP or supply chain application implementation experience; functional expertise in IT and supporting front/back-office operations preferred IT and cyber related certifications (CISSP, CISM, HITECH, PCI DSS QSA, CEH, Azure, AWS) At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

PFB Windows L3 Job Description: Job Description: Key Responsibilities Provide guidance and direction in area of infrastructure technology specialization to support platforms and sectors Apply the discipline of engineering to deliver critical platform application support and optimize platform/sector functionality Fully understand, support, and define platform and areas supported to minimize risks and impact to customers, Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner Utilize skillset to provide support, troubleshooting and performance-tuning within technical domain Support the creation and implementation of system improvements that will improve performance of application and reliability while maintaining controls Core Role Competencies Technical Knowledge: Applies in-depth/comprehensive knowledge of specialty area (s)/subject domain to assume responsibility for large, complex system(s) / initiatives. Team Collaboration: Experienced in collaborating with a diverse team to accomplish a difficult task and/or handle a high-stakes business issue/s. Establishes organization support for team (positive relationships with leaders, sponsors, and partners) Risk Management: Examines and defines factors that could adversely affect task completion, delivery, or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection, and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements. Processes/Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, adjusting, or recommending reengineering improvements. Managing Innovation: Identifies assumptions and sees alternative ways to view or define problems. Is not constrained by thoughts or approaches of others. Views situations from multiple perspectives; brainstorms multiple approaches and solutions and can take a creative idea and put it into practice. Effective Communication: Leads communications on major change / initiative. Evidence of careful planning of the strategic messages, writing of presentation/report, consideration of challenging messages that need to be conveyed, and execution of that plan to achieve desired outcome. Keeps audience engaged and frames message in line with audience experience, background, and expectation. Skills / Experience Levels Candidate should have multiple years of experience in your area of infrastructure technology specialization to support Applications hosted on Windows. Strong communication skills with the ability to articulate clearly in high stress situations Work independently and are self-directed to work with application teams.. 5+ years of experience and have skills and proficiency with Windows server. Application knowledge on MS Office Tools, including SharePoint, Teams, Excel, etc. At least the last 3 releases of Windows Server. TCP/IP, Routing Principles, Firewall Rules, DNS, troubleshooting packet loss/latency issues. Active Directory, SRV Records, and Windows Authentication Process MS Vital Signs, System Performance Counters, and analyzing resource exhaustion PowerShell and the ability to create scripts or execute commands remotely against one or more servers. Windows Clusters and high availability solutions Remote Storage (SAN, NAS, MPIO, SCALEIO, Veritas Volume Manager) HP Hardware, Driver/Firmware Updates, Diagnostics VMWare or other virtualization platforms ServiceNow or similar service management system. JIRA or similar project management platform.

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1.0 - 6.0 years

3 - 8 Lacs

Hyderabad

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Senior Manager - IT Infrastructure & Operation No. of Positions: 1 Relevant Experience: 5 Experience: 1+ Years 2+ Years 3+ Years 4+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: US EST Time Zone Work Mode: Hybrid Company overview: About Estuate At Estuate , more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer s needs. Our Extreme Service culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you d like to be, we look forward to hearing more from you. Currently, we are looking for a Senior Manager - IT Infrastructure & Operation to join our team. Job Description Lead and manage a global infrastructure operations team, ensuring 99.99% availability across 80+ enterprise sites. Oversee the reliable, secure, and efficient operation of all IT infrastructure components, including servers, storage, network, firewalls, and cloud platforms (AWS, Azure, GCP). Drive operational excellence, implement best practices (ITIL), and manage vendor and outsourcing relationships. Ensure continuous monitoring, incident response, backup and disaster recovery for critical systems. Manage infrastructure documentation, change management, and production control frameworks. Optimize cloud operations for performance, cost-efficiency, and security compliance. Collaborate with cross-functional teams including Engineering, Security, Application, and Capacity. Ensure infrastructure aligns with compliance standards such as SOC 2, NIST, PCI, and RAP. Oversee end-user experience platforms and support tools (JAMF, SCCM, Intune, Nexthink, Moveworks). Provide dashboards and reports on infrastructure health, automation, and support KPIs. Contribute to infrastructure strategy, planning, and execution of IT roadmaps. Lead the resolution of major incidents, conduct root cause analysis, and drive preventive measures. Identify opportunities for process improvement and automation across infrastructure operations. Participate in security audits and support remediation and audit readiness. Skills & Requirements Technical Expertise Operating systems: Windows Server, Linux, RedHat. Networking: TCP/IP, DNS, DHCP, routing, switching, firewalls, VPNs. Storage: EMC, NetApp, SAN, NAS. Virtualization: VMware, NSX. Cloud: Deep experience in AWS, Azure, or GCP (at least one required). Monitoring tools: SolarWinds, SCOM, Nagios, CloudWatch, Azure Monitor. Automation: Ansible, Chef, Puppet, Python, PowerShell. End-user and collaboration tools: JAMF, SCCM, Intune, Nexthink, Moveworks, O365, Zoom, Teams. Database familiarity: Oracle, MS SQL, MySQL, OCI. ITSM & Alerting: ServiceNow, integrated alerting tools. Leadership & Experience 10+ years of IT infrastructure experience, with at least 5 years in global/offshore team leadership roles. Proven ability to lead, motivate, and manage high-performing technical teams. Strong experience in 24/7 infrastructure operations and managing large-scale co-location/vendor relationships. Hands-on experience in troubleshooting complex infrastructure issues and conducting RCA. Excellent communication skills for engaging with stakeholders across business and IT functions. Ability to support scheduled and unscheduled changes, incident response, and service restorations. Compliance & Governance Strong understanding of ITIL v3 or later. Working knowledge of change/production control frameworks. Experience supporting SOX, PCI, and security audit requirements. Experience with disaster recovery planning and execution. Strong project and resource management skills. Qualifications Bachelor s degree in Computer Science, IT, or related field (Master s preferred). Strong understanding of IT infrastructure, project delivery, and software operations. Experience working in global organizations with distributed teams. Cultural awareness and ability to work across multiple time zones. Preferred Certifications ITIL, AWS/Azure/GCP, Agile, or DevOps certifications.

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2.0 - 4.0 years

4 - 6 Lacs

Gurugram

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Category Skill Set Degree of Skills Required Development Language & Scripting Languages (Python/Perl/Shell) Desirable Technologies Database & ORM Relational Databases (MySQL/Oracle/Maria DB) Mandatory Testing, Debugging & Monitoring Troubleshooting, Analysis & Debugging Mandatory Network Technology & Protocol Stack GSM, 3G/4G/5G Network Nodes and Architecture Optional Infra & Deployment Management OS & Virtualization Mandatory Testing, Debugging & Monitoring Problem Solving and RCA Mandatory Testing, Debugging & Monitoring Monitoring Dashboards (Grafana/Chronograph/ Optional kibana/ELK/Nagios) Best Practices Security Guidelines & Tools (Acunetix/Burp etc.) Desirable Best Practices Cloud Desirable Best Practices Customer Management Desirable Network Technology & Protocol Stack Protocol Stack (SS7/SIGTRAN/IP) / (SIP/RTP, ISUP, MAP) Optional Infra & Deployment Management Networking & Cluster Optional Best Practices Agile Methodology Desirable Software Engineering & Configuration and Release Management, Change Control and Management Optional Programming Fundamentals Best Practices Performance Tuning Optional Network Technology & Protocol Stack Additional Protocols (TCAP, SCCP, M3UA, SCTP, SMPP, Optional DIAMETER, RADIUS) Infra & Deployment Management VAS Product Knowledge Optional

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8.0 - 13.0 years

30 - 35 Lacs

Pune

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Backup GCM4 Technical Requirement Storage Technology NetBackup NetWorker Tape Library - SL3000 Tape Library - SL150 Tape Library - SL4000 Tape Library - Quantum Scalar Series Operating System - RedHat Enterprise Linux Operating System - AIX Operating System - Solaris Operating System - Windows Basic TCP/IP Networking Advanced Networking DELL EMC Data Domain Oracle Key Manager VMWare Virtualization Oracle Database / Microsoft SQL / PostgreSQL NetApp / Hitachi NAS NDMP Backup DELL EMC ECS DELL EMC NetWorker Replication / DD Replication CommVault Veeam Storage Duty Backup Duty On Duty roster to support for 24 x 7 Standby sercices, participate ad-hoc incident NetWorker Job monitoring NetWorker Policy Update NetWorker Schedule Update NetWorker Job release / Hold NetBackup Job monitoring NetBackup Policy Update NetBackup Schedule Update NetBackup Job release / Hold Change creation, update and Closure Handle ad-hoc incident Job re-run on failure Basic trouble shooting of backup failure Fetch of the backup data Extension of backup image Manage clones and replication Review alerts and manage escalations Execute backup related changes Advance trouble shooting for Application related backup Handle ad-hoc S@R / Medium incident Process management request for fetching information and design changes Minimum 8 years of relevant hands-on experience on above-mentioned technology Degree in Computer Science / Information System or related disciplines Excellent listening, oral, and written communication skills Fluent in English Fluent in Cantonese would be an advantage Mandatory for Cantonese speaking for Hong Kong Hiring Planning and Organization Excellent Planning and execution, good time management skills Identity task to be accomplished, prioritize tasks, participate in technical discussion, makes good follow-up and provide constructive feedback Attention to Detail Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked Establishing relationships and maintaining contacts with people from a wide variety of backgrounds Pay attention to assigned and provide accuracy on the tasks/activity Flexibility Should be flexible to attend customer and organizational needs Should have high level of flexibility and Adaptability to situations Analytical Thinking Acquiring and understanding of problem or situation by breaking it down, systematically into its components or parts and identifying the relationships between these parts Ability to solve problems quickly and permanently using step by step standard methods Conceptual Thinking Acquiring understanding of the underlying issues in complex problems or situations, by correctly relating these to simpler or better understood concepts, models or previous experiences Ability to understand a situation or problem by identifying patterns or connections, and address the issues Continuous improvement Understanding the root cause of the issue, and plan for the governance Apply permanent fix to remediate the problem Understanding of Business criticality and result oriented mindset Whenever incident reported, think from the business angle and drive the incident till rest with the minimal impact to the business aspect Regardness of efforts and problem owner

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