1397 Vertex Jobs - Page 16

🚀 Why Headout? We're a rocketship: 9-figure revenue, record growth, and profitable With $130M in revenue, guests in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in the travel industry, and we're just getting started. We've raised $60M+ from top-tier investors and are building a durable company for the long term — because that's what our mission needs and deserves. We're growing, profitable and nowhere near done. What we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and most delightful way to head out to a real-life experience — from immersive tours to museums to live events and everything in between. Why now? The foundation is strong. The opportunity ahead is even bigger. We've hit profitability, built momentum, and proven the model — but there's so much more to build. If you're looking to join a company where the trajectory is steep and your impact is real, this is the moment. Our culture Reinventing the travel industry isn't easy, but that's the fun part. We care deeply about ownership, craft, and impact, and we're here to do the best work of our careers. We won't pretend like it's for everyone but if you're a builder who loves solving tough problems, you'll feel right at home. Read more about our unique values here: https://bit.ly/HeadoutPlaybook 👩‍💻 The Role As a Machine Learning Engineer at Headout, you will play a pivotal role in developing AI-powered solutions that enhance our platform and create exceptional experiences for travelers worldwide. At Headout, we firmly believe that intelligent algorithms can transform how people discover and engage with travel experiences. Collaborating closely with multifaceted teams across the organization, you'll design, develop, and deploy sophisticated ML models across various applications including recommendations, search optimization, pricing, and operational efficiency. 🌟 What makes the role stand out? Global Impact: Your algorithms will serve millions of travelers across 190+ countries, optimizing experiences throughout the customer journey - from discovery and decision-making to post-purchase engagement. Diverse AI Applications: Work on a variety of machine learning projects spanning different domains. One day you might be improving our recommendation engine, the next you could be optimizing search rankings or developing forecasting models for operational planning. End-to-End Ownership: Take ML solutions from ideation to production. You'll help identify opportunities where ML can add value, design solutions, implement models, and measure real-world impact. Data-Rich Environment: Leverage rich, multi-dimensional data from user behavior, transaction patterns, content characteristics, and operational metrics to build comprehensive models that drive meaningful outcomes. Tangible Results: See the concrete impact of your work through key business metrics. Your models will contribute to increased conversion rates, enhanced user engagement, optimized operations, and improved customer satisfaction. Technical Innovation: As machine learning and AI technologies evolve, you'll be at the forefront of evaluating and implementing new approaches that keep Headout competitive in a dynamic industry. 🎯 What skills you need to have You have a minimum of 4 years of experience in machine learning engineering across different applications such as recommendations, classification, prediction, or natural language processing A strong foundation in ML fundamentals and techniques is essential. Proficiency in Python is a must, with experience in frameworks like TensorFlow, PyTorch, scikit-learn, or similar ML libraries (Hugging Face, XGBoost etc) You have practical experience taking ML models from development to production, including data preprocessing, feature engineering, model training, evaluation, and deployment Experience with A/B testing and experimentation frameworks to measure and validate the impact of ML solutions You possess strong problem-solving skills and the ability to translate business requirements into effective technical implementations Your communication skills enable you to work effectively with cross-functional teams and explain complex technical concepts to non-technical stakeholders Familiarity with large-scale data processing technologies (Spark, Kafka, Flink etc.) and cloud-based ML services (Vertex AI, Sagemaker etc) is a plus EEO statement At Headout, we don't just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com. Privacy policy Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Pune, Maharashtra, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages. 3 years of experience testing, maintaining, or launching software products. 1 year of experience with software design and architecture. Preferred qualifications: 5 years of experience with data structures/algorithms. 1 year of experience in a technical leadership role. Experience developing accessible technologies. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. In this role, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The ML, Systems, & Cloud AI (MSCA) organization at Google designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all Google services (Search, YouTube, etc.) and Google Cloud. Our end users are Googlers, Cloud customers and the billions of people who use Google services around the world. We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including Google Cloud’s Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers. Responsibilities Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Build large-scale data processing pipelines with appropriate quality/reliability checks. Debug large-scale data pipelines. Build proper monitoring for both the health of data pipelines and quality of data. Treat access/privacy/compliance as first class operators for the data pipelines. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Pune, Maharashtra, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages. 3 years of experience testing, maintaining, or launching software products. 1 year of experience with software design and architecture. Preferred qualifications: 5 years of experience with data structures/algorithms. 1 year of experience in a technical leadership role. Experience developing accessible technologies. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. In this role, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The ML, Systems, & Cloud AI (MSCA) organization at Google designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all Google services (Search, YouTube, etc.) and Google Cloud. Our end users are Googlers, Cloud customers and the billions of people who use Google services around the world. We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including Google Cloud’s Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers. Responsibilities Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Build large-scale data processing pipelines with appropriate quality/reliability checks. Debug large-scale data pipelines. Build proper monitoring for both the health of data pipelines and quality of data. Treat access/privacy/compliance as first class operators for the data pipelines. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Job Summary Responsibilities: 1. Provide subject matter expertise in SAP FICO module. 2. Understand analytical business requirement to define data source mapping/ logic in SAP. 3. Source to target mapping Support functional analyst in finalizing functional specifications, assess source information in SAP, identify tables and define logic to fulfil the functional requirement. 4. Support in analytics ¿ data profiling, testing of business logic, testing of data quality in ABB data lake, testing of final analytics solution against actual requirement 5. Open to learn and work with multiple data sources besides SAP. 6. Support when needed in gathering business requirement and building functional specification document. 7. Collaborate with Project Managers, Functional Analysts, technical teams, developers to ensure clear understanding and translation of functional and data requirements 8. Pre qualifies and prioritizes change requests, escalates changes that should be projected to the functional analyst, Project Manager & team 9. Liaising between users and technical team 10. Create training collaterals, conduct trainings for users when needed 11. Identifying potential threats and informing all concerned parties in a timely manner 12. Support with domain & business process knowledge in Order to Cash/ Transportation & Logistics processes. 13. Provides guidance or support to development teams, guiding task completion, sharing expert knowledge and advice without carrying line responsibility. Knowledge, Skills, Experience: ¿ 7+ years of relevant experience ¿ Understanding of Overall Finance & Controlling Process. ¿ Experience in Finance sub modules like GL accounting, Accounts Payable, Accounts Receivables, Asset Accounting, Bank Accounting etc. ¿ Experience in Controlling sub modules like Cost Element Accounting, Cost Center Accounting, Profit Center Accounting, COPA etc. ¿ Understanding of end to end O2C & P2P Process for Manufacturing industry. ¿ Working knowledge of creating report painter reports, queries, LSMW¿s etc. ¿ Knowledge of IDocs interfaces with external systems like Vertex, Concur or any other 3rd party systems. ¿ Experience in month end closing and year end closing. ¿ Experience in intercompany transactions and eliminations at legal entity/reporting level. ¿ Experience with general ledger accounting and reporting to derive Financial KPI¿s. ¿ Knowledge of SAP FICO Integration with SD & MM Modules. ¿ Experience with COPA Integration. ¿ Knowledge about SAP Tables for FICO and where to look for building reporting capabilities. ¿ Basic ABAP knowledge is a plus ¿ Good Analytical & Communication skills ¿ Understanding of legal and management reporting requirements ¿ Experience of interacting with business users, taking requirements, preparing project documentation, conducting workshops, UAT walkthrough and signoff etc. ¿ Working experience in SAP BI and Microsoft Power BI reports is a Plus ¿ SAP BPC experience is a Plus ¿ SAP ERP end to end implementation experience is a Plus ¿ Knowledge of Accounting Standards, GAAP, IFRS Preferred ¿ Basic SQL Queries experience/ knowledge is essential ¿ Experience in working with Business Intelligence / Analytics team Preferred

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Minimum six years of hands-on experience in SAP S/4 HANA SD module including configuration, customization and enhancement. Strong functional expertise of order-to-cash business processes with cross functional integration knowledge and Customer Billing, Credit Management. Experience with global SAP implementations including regions such as US, EMEA, APAC, and LATAM. Experience in SAP integrations (inbound/outbound) with Salesforce (SFDC) Expertise in SAP SD integration with Vertex or similar tax solutions for tax determination and calculation. Practical experience in designing, customizing, and troubleshooting Global Invoice Templates, including form building using tools like Adobe Forms or SmartForms. Preferred: Knowledge of ABAP and debugging skills; experience in developing and conducting end-user training. Collaborative & Independent Working Style: Proven ability to work independently in fast-paced, dynamic environments while effectively collaborating with business stakeholders, technical teams, and external consulting partners in a global matrix structure. Project & Team Leadership: Strong project and team management skills with experience leading small to medium initiatives, managing competing priorities, and consistently meeting tight deadlines under pressure. Analytical & Solution-Oriented Approach: Excellent problem-solving and analytical abilities to diagnose complex issues, implement effective solutions, and drive continuous system improvements with minimal supervision. Effective Communication & Training: Exceptional communication skills with the ability to translate complex technical concepts into business-friendly language, backed by strong documentation expertise and experience in delivering end-user training across global teams. Education Bachelor’s degree in a relevant field (e.g., Information Systems, Business Administration, or related discipline). Responsibilities Support SAP Finance and SD Functions: Provide end-to-end support for SAP Finance and S/4HANA SD modules, including troubleshooting, configuration, maintenance, and enhancements to meet business needs. Business Process Analysis & Solutioning: Conduct detailed analysis of complex business requirements, translate them into system solutions, and identify opportunities for process improvements and system enhancements. Configuration & Customization: Perform hands-on configuration and customization of SAP S/4HANA SD module; design, structure, and implement solutions aligned with internal standards and business objectives. Workshops & Requirement Gathering: Facilitate workshops and collaborate with business stakeholders to gather and validate business requirements, ensuring accurate documentation and mapping to system functionalities. Functional Documentation & Testing: Create and maintain functional design documents, test cases, and test results; support full-cycle testing activities and address any identified issues or gaps. Reporting & Query Development: Support reporting and data needs by defining specifications, coordinating report/query development, conducting testing, and ensuring data integrity. Training & User Support: Train, coach, and mentor SAP Super Users, Business Process Owners, and Leads; provide guidance to junior staff on user issues and project-related activities. Incident & Request Resolution: Resolve service request tickets in line with SLAs and act as a liaison between the business and technical teams for issue analysis and resolution. Deployment & Post-Production Support: Support the deployment of production applications, manage post-go-live activities, and contribute to successful cutovers and system transitions. Project & Upgrade Participation: Actively participate in system upgrades, enhancements, and project implementations as required, including scoping, estimation, and application support. About the team Our SAP (CoE) Center of Excellence is a specialized team responsible for providing strategic, technical, and functional expertise to ensure the successful implementation, enhancement, and support of SAP systems across the organization. The CoE acts as a centralized hub of excellence, enabling standardization, best practices, governance, and innovation across all SAP-related initiatives. By joining our team, you will be part of exciting work in enterprise systems, digital transformation, and global process optimization. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Job Description Position Overview: This position requires excellent understanding of wire rope hoists, cranes and its components from techno-commercial aspects. The hired Engineer will be responsible for the direct techno commercial sales support to the India frontline operations for the customized sales design solutions involving wire rope hoists; checking technical specifications from tender documents and making preliminary offer drawings. Must be familiar with industry specifications including crane standards FEM & EN. Excellent Verbal and written communication plays a key role in this position. This position requires the direct interface between sales and the global sales support, order engineering and the production facility. Job description: Material handling or crane industry experience in field of design. Candidate should have the knowledge of crane design & strong in basics of mechanical engineering. Good in prepare the drawings in AutoCAD. Excellent problem solving and time management skills. Self-motivated and highly organized. Ability to multi-task, prioritize and meet deadlines. Strong verbal, written and listening skills. Customer focused with a drive for excellent customer satisfaction. Responsibilities: Act as a direct interface to the sales for all the needed techno-commercial support on Wire rope hoists and crane solutions. Interpret the required technical specifications to determine the scope of work Ability to search company archives to find records of reference offers. Must be proficient in reading mechanical equipment and structural drawings. Perform offer engineering tasks using established procedures. Create equipment layouts, undertake all necessary mechanical and structural calculations to confirm designs and generate solution based mechanical and structural designs. Escalate and Co-ordinate support for offer the inquiries to the global offer support team Communicate schedule for deliveries of offer requests to the requestor & the reporting Manager Assure quality assurance in drawing & design process by monitoring the Key Performance Indicators (KPI’s) and implementing the corrective actions. Awareness of ISO 14001 & 45001 standards Qualifications Educational Qualification: BE (Mechanical) Experience: Minimum education requirement is a Bachelors of Engineering in Mechanical with a minimum of 1-2 years of experience with wire rope hoist or similar industrial equipment Good design knowledge of wire rope hoists, cranes and components Good understanding of the business requirements to pitch the most cost effective solution to the sales Experience on working in cross functional teams Excellent communication skills Additional Information Critical Competencies: Strong mechanical aptitude, commercial and customer oriented mindset Competencies in 2D CAD tool (Vertex) & SAP will be an added advantage Can do attitude and ability to generate solutions Ability to create and implement new ways of working, create trust and work in effective cross-functional teams Excellent communication skills What We can Offer you: Competitive Salary Work-Life balance Innovative and dynamic working environment Possibility to work in leading crane building company with leading technology Opportunity to work on Global platform Why join us? We are a global company with history dating back to 1910 - with future looking attitude that has brought us here today. Now together, we are shaping the next generation of material handling for smarter and safer world. We believe in creating a workplace that is built on trust, flexibility, friendliness and inclusivity towards each other and culture with open communication and low hierarchy. We are a strong expert organisation where you are able to use modern tools and technologies - while embracing agile methodologies and continuous learning and development. Want to learn more about Konecranes IT and what your future colleagues have to say? Visit our IT career pages on www.konecranes.com/careers/explore-our-roles/it-careers Interested? If this role sparked your interest, please submit your application by 15.07.2025, at latest, on our career site. We will contact you after the application period at latest. Have questions? Please contact at Email: harshita.agrahari@konecranes.com Konecranes moves what matters . We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

An Amazing Career Opportunity for AI/ML Engineer Location: Chennai, India (Hybrid) Job ID: 39582 Position Summary A rewarding career at HID Global beckons you! We are looking for an AI/ML Engineer , who is responsible for designing, developing, and deploying advanced AI/ML solutions to solve complex business challenges. This role requires expertise in machine learning, deep learning, MLOps, and AI model optimization , with a focus on building scalable, high-performance AI systems. As an AI/ML Engineer , you will work closely with data engineers, software developers, and business stakeholders to integrate AI-driven insights into real-world applications. You will be responsible for model development, system architecture, cloud deployment, and ensuring responsible AI adoption . We are a leading company in the trusted source for innovative HID Global Human Resources products, solutions and services that help millions of customers around the globe create, manage and use secure identities. Who are we? HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out: www.hidglobal.com and https://youtu.be/23km5H4K9Eo LinkedIn: www.linkedin.com/company/hidglobal/mycompany/ About HID Global, Chennai HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 3,000 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. In India, we have two Engineering Centre (Bangalore and Chennai) over 200+ Engineering Staff. Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore. Physical Access Control Solutions (PACS) HID's Physical Access Control Solutions Business Area: HID PAC’s Business Unit focuses on the growth of new clients and existing clients where we leverage the latest card and reader technologies to solve the security challenges of our clients. Other areas of focus will include authentication, card sub systems, card encoding, Biometrics, location services and all other aspects of a physical access control infrastructure. Qualifications:- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Roles & Responsibilities: Design, develop, and deploy robust & scalable AI/ML models in Production environments. Collaborate with business stakeholders to identify AI/ML opportunities and define measurable success metrics. Design and build Retrieval-Augmented Generation (RAG) pipelines integrating vector stores, semantic search, and document parsing for domain-specific knowledge retrieval. Integrate Multimodal Conversational AI platforms (MCP) including voice, vision, and text to deliver rich user interactions. Drive innovation through PoCs, benchmarking, and experiments with emerging models and architectures. Optimize models for performance, latency and scalability. Build data pipelines and workflows to support model training and evaluation. Conduct research & experimentation on the state-of-the-art techniques (DL, NLP, Time series, CV) Partner with MLOps and DevOps teams to implement best practices in model monitoring, version and re-training. Lead code reviews, architecture discussions and mentor junior & peer engineers. Architect and implement end-to-end AI/ML pipelines, ensuring scalability and efficiency. Deploy models in cloud-based (AWS, Azure, GCP) or on-premises environments using tools like Docker, Kubernetes, TensorFlow Serving, or ONNX Ensure data integrity, quality, and preprocessing best practices for AI/ML model development. Ensure compliance with AI ethics guidelines, data privacy laws (GDPR, CCPA), and corporate AI governance. Work closely with data engineers, software developers, and domain experts to integrate AI into existing systems. Conduct AI/ML training sessions for internal teams to improve AI literacy within the organization. Strong analytical and problem solving mindset. Technical Requirements: Strong expertise in AI/ML engineering and software development. Strong experience with RAG architecture, vector databases Proficiency in Python and hands-on experience in using ML frameworks (tensorflow, pytorch, scikit-learn, xgboost etc) Familiarity with MCPs like Google Dialogflow, Rasa, Amazon Lex, or custom-built agents using LLM orchestration. Cloud-based AI/ML experience (AWS Sagemaker, Azure ML, GCP Vertex AI, etc.). Solid understanding of AI/ML life cycle – Data preprocessing, feature engineering, model selection, training, validation and deployment. Experience in production grade ML systems (Model serving, APIs, Pipelines) Familiarity with Data engineering tools (SPARK, Kafka, Airflow etc) Strong knowledge of statistical modeling, NLP, CV, Recommendation systems, Anomaly detection and time series forecasting. Hands-on in Software engineering with knowledge of version control, testing & CI/CD Hands-on experience in deploying ML models in production using Docker, Kubernetes, TensorFlow Serving, ONNX, and MLflow. Experience in MLOps & CI/CD for ML pipelines, including monitoring, retraining, and model drift detection. Proficiency in scaling AI solutions in cloud environments (AWS, Azure & GCP). Experience in data preprocessing, feature engineering, and dimensionality reduction. Exposure to Data privacy, Compliance and Secure ML practices Education and/or Experience: Graduation or master’s in computer science or information technology or AI/ML/Data science 3+ years of hands-on experience in AI/ML development/deployment and optimization Experience in leading AI/ML teams and mentoring junior engineers. Why apply? Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation : You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted. This opportunity may be open to flexible working arrangements. HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation. We make it easier for people to get where they want to go! On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it. When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. #LI-HIDGlobal

Job Information Date Opened 07/01/2025 Job Type Full time Industry Technology Work Experience 4-5 years City Chennai State/Province Tamil Nadu Country India Zip/Postal Code 600086 Job Description Responsibilities: Design, develop, and implement AI agents using state-of-the-art machine learning and natural language processing techniques. Collaborate with cross-functional teams to integrate AI agents into various applications and platforms. Conduct research to advance the capabilities of AI agents, including improving their conversational abilities, decision-making processes, and adaptability. Optimize and fine-tune AI models for performance, scalability, and efficiency. Stay up-to-date with the latest advancements in AI and machine learning technologies and apply them to enhance our products. Experience With Vertex AI Platform, Along with Conversational Agent, DialogFlow Understanding of Prompt Engineering, Agentic Framework, Google ADK, MCP, RAG Debug and troubleshoot issues related to AI agent performance and functionality. Document development processes, code, and research findings. Requirements Requirements: Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. Proven experience in developing AI agents or similar applications Proven experience in GCP Landscape and Vertex AI. Strong programming skills in languages such as Python or Java.. Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Keras). Knowledge of natural language processing (NLP) techniques and tools. Familiarity with reinforcement learning and other AI methodologies. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities.

Experience : 3.00 + years Salary : INR 1600000-2000000 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: SenseCloud) (*Note: This is a requirement for one of Uplers' client - A Seed-Funded B2B SaaS Company – Procurement Analytics) What do you need for this opportunity? Must have skills required: open-source, Palantir, privacy techniques, rag, Snowflake, LangChain, LLM, MLOps, AWS, Docker, Python A Seed-Funded B2B SaaS Company – Procurement Analytics is Looking for: Join the Team Revolutionizing Procurement Analytics at SenseCloud Imagine working at a company where you get the best of all worlds: the fast-paced execution of a startup and the guidance of leaders who’ve built things that actually work at scale. We’re not just rethinking how procurement analytics is done — we’re redefining them. At Sensecloud, we envision a future where Procurement data management and analytics is as intuitive as your favorite app. No more complex spreadsheets, no more waiting in line to get IT and analytics teams’ attention, no more clunky dashboards —just real-time insights, smooth automation, and a frictionless experience that helps companies make fast decisions. If you’re ready to help us build the future of procurement analytics, come join the ride. You'll work alongside the brightest minds in the industry, learn cutting-edge technologies, and be empowered to take on challenges that will stretch your skills and your thinking. If you’re ready to help us build the future of procurement, analytics come join the ride. About The Role We’re looking for an AI Engineer who can design, implement, and productionize LLM-powered agents that solve real-world enterprise problems—think automated research assistants, data-driven copilots, and workflow optimizers. You’ll own projects end-to-end: scoping, prototyping, evaluating, and deploying scalable agent pipelines that integrate seamlessly with our customers’ ecosystems. What you'll do: Architect & build multi-agent systems using frameworks such as LangChain, LangGraph, AutoGen, Google ADK, Palantir Foundry, or custom orchestration layers. Fine-tune and prompt-engineer LLMs (OpenAI, Anthropic, open-source) for retrieval-augmented generation (RAG), reasoning, and tool use. Integrate agents with enterprise data sources (APIs, SQL/NoSQL DBs, vector stores like Pinecone, Elasticsearch) and downstream applications (Snowflake, ServiceNow, custom APIs). Own the MLOps lifecycle: containerize (Docker), automate CI/CD, monitor drift & hallucinations, set up guardrails, observability, and rollback strategies. Collaborate cross-functionally with product, UX, and customer teams to translate requirements into robust agent capabilities and user-facing features. Benchmark & iterate on latency, cost, and accuracy; design experiments, run A/B tests, and present findings to stakeholders. Stay current with the rapidly evolving GenAI landscape and champion best practices in ethical AI, data privacy, and security. Must-Have Technical Skills 3–5 years software engineering or ML experience in production environments. Strong Python skills (async I/O, typing, testing) plus familiarity with TypeScript/Node or Go a bonus. Hands-on with at least one LLM/agent frameworks and platforms (LangChain, LangGraph, Google ADK, LlamaIndex, Emma, etc.). Solid grasp of vector databases (Pinecone, Weaviate, FAISS) and embedding models. Experience building and securing REST/GraphQL APIs and microservices. Cloud skills on AWS, Azure, or GCP (serverless, IAM, networking, cost optimization). Proficient with Git, Docker, CI/CD (GitHub Actions, GitLab CI, or similar). Knowledge of ML Ops tooling (Kubeflow, MLflow, SageMaker, Vertex AI) or equivalent custom pipelines. Core Soft Skills Product mindset: translate ambiguous requirements into clear deliverables and user value. Communication: explain complex AI concepts to both engineers and executives; write crisp documentation. Collaboration & ownership: thrive in cross-disciplinary teams, proactively unblock yourself and others. Bias for action: experiment quickly, measure, iterate—without sacrificing quality or security. Growth attitude: stay curious, seek feedback, mentor juniors, and adapt to the fast-moving GenAI space. Nice-to-Haves Experience with RAG pipelines over enterprise knowledge bases (SharePoint, Confluence, Snowflake). Hands-on with MCP servers/clients, MCP Toolbox for Databases, or similar gateway patterns. Familiarity with LLM evaluation frameworks (LangSmith, TruLens, Ragas). Familiarity with Palantir/Foundry. Knowledge of privacy-enhancing techniques (data anonymization, differential privacy). Prior work on conversational UX, prompt marketplaces, or agent simulators. Contributions to open-source AI projects or published research. Why Join Us? Direct impact on products used by Fortune 500 teams. Work with cutting-edge models and shape best practices for enterprise AI agents. Collaborative culture that values experimentation, continuous learning, and work–life balance. Competitive salary, equity, remote-first flexibility, and professional development budget. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Overview We are seeking an experienced Reporting GenAI Consultant with a strong background in developing AI-driven reporting solutions. This role focuses on building and integrating Generative AI capabilities into BI platforms to enable natural language insights, automated report generation, and interactive dialogue with data. The ideal candidate will have hands-on experience working with LLMs, prompt engineering, and modern data visualization tools. Responsibilities Design, develop, and deploy GenAI-based reporting solutions that generate insights summaries, dashboards, and narrative analytics using structured and unstructured data. Build natural language interfaces and conversational agents for querying data (Dialogue with Data), enabling users to interact with reports through plain English. Integrate GenAI features (like ChatGPT, Azure OpenAI, or Vertex AI) with enterprise BI platforms (Power BI, Tableau, Qlik, ThoughtSpot, etc.). Implement automated insight generation using LLMs to summarize trends, detect anomalies, and generate key takeaways. Collaborate with data engineering and BI teams to optimize data models and ensure clean, prompt-ready datasets. Design and fine-tune prompts and templates for contextual report summarization and storytelling. Conduct POCs and pilots to evaluate the feasibility and impact of GenAI-driven reporting use cases. Ensure solutions are secure, scalable, and compliant with enterprise governance policies. Qualifications 10+ years of experience in Business Intelligence/Analytics with 1-2 years in Generative AI implementations. Strong experience in Power BI with exposure to augmented analytics features. Experience working with LLMs (OpenAI, Azure OpenAI, Hugging Face, Google PaLM, etc.) for natural language understanding and summarization. Expertise in prompt engineering, few-shot learning, and custom summarization models. Good understanding of data storytelling, narrative generation, and auto-generated insights. Experience in integrating APIs for AI models into web or reporting tools. Familiarity with Python or JavaScript for model integration and backend logic. Excellent communication and stakeholder management skills. Preferred Qualifications: Experience with RAG (Retrieval-Augmented Generation), LangChain, or similar frameworks. Exposure to voice-based analytics or speech-to-insight solutions. Knowledge of data governance, privacy (GDPR/CPRA), and enterprise security standards. Familiarity with cloud platforms: Azure

Education AI / ML Engineer - Required Skills & Qualifications: Bachelor’s or Master’s in Computer Science, Engineering, Data Science, AI/ML, Mathematics, or related field Technical Skills Proficient in Python and ML libraries: scikit-learn, XGBoost, pandas, NumPy, matplotlib, seaborn, etc. Strong understanding of machine learning algorithms and deep learning architectures (CNNs, RNNs, Transformers, etc.) Hands-on with TensorFlow , PyTorch , or Keras Experience in data preprocessing , feature selection , EDA , and model interpretability Comfortable with API development and deploying models using Flask, FastAPI, or similar Experience with MLOps tools like MLflow , Kubeflow , DVC , Airflow , etc. Familiarity with cloud platforms like AWS (SageMaker, S3, Lambda), GCP (Vertex AI), or Azure ML Strong understanding of version control (Git), CI/CD, and containerization (Docker) Bonus Skills (Good To Have) NLP frameworks (e.g., spaCy, NLTK, Hugging Face Transformers) Computer Vision experience using OpenCV or YOLO/Detectron Knowledge of Reinforcement Learning or Generative AI (GANs, LLMs) Experience with vector databases (e.g., Pinecone, Weaviate) and LangChain for AI agent building Familiarity with data labeling platforms and annotation workflows Soft Skills Analytical mindset with problem-solving skills Strong communication and collaboration abilities Ability to work independently in a fast-paced, agile environment Passion for AI/ML and eagerness to stay updated with the latest developments Skills: fastapi,pandas,ml libraries,pinecone,docker,langchain,matplotlib,yolo,numpy,yolo/detectron,nltk,machine learning,spacy,vertex ai,feature selection,lambda,gans,tensorflow,airflow,weaviate,data labeling,nlp frameworks,seaborn,python,git,ai,cnns,xgboost,model interpretability,deep learning architectures,dvc,generative ai,opencv,s3,detectron,aws,data preprocessing,api development,ci/cd,gcp,scikit-learn,transformers,vector databases,mlops tools,mlflow,sagemaker,machine learning algorithms,hugging face transformers,kubeflow,eda,annotation workflows,llms,containerization,reinforcement learning,ml,pytorch,flask,rnns,azure ml,keras

Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java). 3 years of experience in a technical leadership role; overseeing projects, with 2 years of experience in a people management, supervision/team leadership role. Experience in system design, software development, and distributed systems. Preferred qualifications: Experience in large-scale distributed systems. Experience in networking and network architecture. Experience in network infrastructure and software-defined networking. About The Job Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way. With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally. The ML, Systems, & Cloud AI (MSCA) organization at Google designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all Google services (Search, YouTube, etc.) and Google Cloud. Our end users are Googlers, Cloud customers and the billions of people who use Google services around the world. We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including Google Cloud’s Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers. Responsibilities Identify direction and future road maps for the team. Work and collaborate with the other Technical Leads in United States. Execute and deliver the identified road map. Provide people development and career management for the team. Manage the growth of the team. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Your role Develop and implement Generative AI / AI solutions on Google Cloud Platform Work with cross-functional teams to design and deliver AI-powered products and services Work on developing, versioning and executing Python code Deploy models as endpoints in Dev Environment Solid understanding of python Experience with deep learning frameworks such as TensorFlow, PyTorch, or JAX Experience with natural language processing (NLP) and machine learning (ML) Experience on Cloud storage, compute engine, VertexAI, Cloud Function, Pub/Sub, Vertex AI etc Hands on experience with Generative AI support in Vertex, specifically handson experience with Generative AI models like Gemini, vertex Search etc Your Profile Relevant 4-6+ years of experience in AI development Experience with Google Cloud Platform specifically delivering an AI solution on VertexAI platform Experience in developing and deploying AI Solutions What youll love about working here You can shape your with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. You will have the on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications. Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can. Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal, yoga challenges, or marathons. At Capgemini, you can work on in tech and engineering with industry leaders or create to overcome societal and environmental challenges. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Location - Mumbai,Bengaluru,Chennai,Pune,Hyderabad

We are seeking a visionary AI Architect to lead the design and integration of cutting-edge AI systems, including Generative AI , Large Language Models (LLMs) , multi-agent orchestration , and retrieval-augmented generation (RAG) frameworks. This role demands a strong technical foundation in machine learning, deep learning, and AI infrastructure, along with hands-on experience in building scalable, production-grade AI systems on the cloud. The ideal candidate combines architectural leadership with hands-on proficiency in modern AI frameworks, and can translate complex business goals into innovative, AI-driven technical solutions. Primary Stack & Tools: Languages : Python, SQL, Bash ML/AI Frameworks : PyTorch, TensorFlow, Scikit-learn, Hugging Face Transformers GenAI & LLM Tooling : OpenAI APIs, LangChain, LlamaIndex, Cohere, Claude, Azure OpenAI Agentic & Multi-Agent Frameworks : LangGraph, CrewAI, Agno, AutoGen Search & Retrieval : FAISS, Pinecone, Weaviate, Elasticsearch Cloud Platforms : AWS, GCP, Azure (preferred: Vertex AI, SageMaker, Bedrock) MLOps & DevOps : MLflow, Kubeflow, Docker, Kubernetes, CI/CD pipelines, Terraform, FAST API Data Tools : Snowflake, BigQuery, Spark, Airflow Key Responsibilities: Architect scalable and secure AI systems leveraging LLMs , GenAI , and multi-agent frameworks to support diverse enterprise use cases (e.g., automation, personalization, intelligent search). Design and oversee implementation of retrieval-augmented generation (RAG) pipelines integrating vector databases, LLMs, and proprietary knowledge bases. Build robust agentic workflows using tools like LangGraph , CrewAI , or Agno , enabling autonomous task execution, planning, memory, and tool use. Collaborate with product, engineering, and data teams to translate business requirements into architectural blueprints and technical roadmaps. Define and enforce AI/ML infrastructure best practices , including security, scalability, observability, and model governance. Manage technical road-map, sprint cadence, and 3–5 AI engineers; coach on best practices. Lead AI solution design reviews and ensure alignment with compliance, ethics, and responsible AI standards. Evaluate emerging GenAI & agentic tools; run proofs-of-concept and guide build-vs-buy decisions. Qualifications: 10+ years of experience in AI/ML engineering or data science, with 3+ years in AI architecture or system design. Proven experience designing and deploying LLM-based solutions at scale, including fine-tuning , prompt engineering , and RAG-based systems . Strong understanding of agentic AI design principles , multi-agent orchestration , and tool-augmented LLMs . Proficiency with cloud-native ML/AI services and infrastructure design across AWS, GCP, or Azure. Deep expertise in model lifecycle management, MLOps, and deployment workflows (batch, real-time, streaming). Familiarity with data governance , AI ethics , and security considerations in production-grade systems. Excellent communication and leadership skills, with the ability to influence technical and business stakeholders.

Project Role : Data Engineer Project Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract, transform and load) processes to migrate and deploy data across systems. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and GenAI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities: - Design and develop CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist. - Develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services - Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya - Integrate with IVR systems and Proficiency in webhook setup and API integration. - Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. - Creation of agents in Agent builder and integrating them into end end to pipeline using python. - Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. - Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities - Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. - Document technical designs, processes, and setup for various integrations. - Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. - Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms and techniques. - Experience with chatbot , generative AI models, prompt Engineering - Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: - The candidate should have a minimum of 5 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. - The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. - A 15-year full time education is required, 15 years full time education

Vice President/Delivery- Generative AI/ConversationalAI/Vertex AI/Google Dialogflow 17+ years of experience Hybrid role. Noida/Gurugram/Pune/Bangalore Generative AI/Agentic AI experience with vertex AI/CCaaS/Google dialogflowCX. conversational agents/Autonomous Agent/Voice Bot/DigitalCX/Vertex AI/Google CCAI. end to end delivery experience required for global projects. Strong python experience. great communications. client facing role.

Skill required: Digital Inside Sales - Inside Sales Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? This position is responsible for leading the drive of product adoption, deliver high levels of business value, and cultivate deep internal and external customer relationships. This role will assist with all aspects of renewals, account management, adoption, customer success planning, and expansion sales. The role drives overall customer satisfaction including reporting and analytics of revenue impact tied to client success, client testimonials, and client references. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Ensure that employees are connecting and aligning their work and goals to the Enterprise Objectives. Drive adoption of Winning Way behaviors. Support and drive attainment of core company metrics. Align with and ensure Customer Success Management team is aligned with goals of Chief Customer Officer and Customer Center of Excellence team. Work with Zone and Line of Business Owners to ensure alignment with operational strategy and goals. Transform and evolve the Customer Success Management Team to align with operational strategy and goals. Collaborate and align with Line of Business Owners, Product Managers and Product Owners on roadmap deliverables and messaging so that the Manager of CSM can train and educate the team on upcoming releases and roadmaps. Personally manage escalations from dire Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for? KNOWLEDGE, SKILLS AND ABILITIES: Continually seeks opportunities to increase customer satisfaction and deepen client relationships. Excellent technical aptitude with the ability to analyze and decipher large amounts of customer data. Excellent communication skills, including issue tracking, triaging and crisis management. Ability to efficiently manage multiple customer projects simultaneously. Ability to communicate with internal and external customers and all levels of management. KNOWLEDGE, SKILLS AND ABILITIES: Continually seeks opportunities to increase customer satisfaction and deepen client relationships. Excellent technical aptitude with the ability to analyze and decipher large amounts of customer data. Excellent communication skills, including issue tracking, triaging and crisis management. Ability to efficiently manage multiple customer projects simultaneously. Ability to communicate with internal and external customers and all levels of management. Roles and Responsibilities: Ensure that employees are connecting and aligning their work and goals to the Enterprise Objectives. Drive adoption of Winning Way behaviors. Support and drive attainment of core company metrics. Align with and ensure Customer Success Management team is aligned with goals of Chief Customer Officer and Customer Center of Excellence team. Work with Zone and Line of Business Owners to ensure alignment with operational strategy and goals. Transform and evolve the Customer Success Management Team to align with operational strategy and goals. Collaborate and align with Line of Business Owners, Product Managers and Product Owners on roadmap deliverables and messaging so that the Manager of CSM can train and educate the team on upcoming releases and roadmaps. Personally manage escalations from direct reports and follow a methodical escalation process to leadership Lead the development of the relationship of the CSM team as the trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging the solution to achieve full business value. Act as an extension of the customer, being a proactive advocate within Vertex and the customer to accomplish defined objectives. This includes working with the various internal Support teams. Proactively grow the breadth and depth of strategic relationships with customers. Identify opportunities for continuous improvement. Define and oversee lifecycle processes/touch points, including QBR process, "listening" points (e.g. on usage, NPS), and measuring business value, penetration, usage, and adoption. Partner with internal stakeholders (from executive to supervisor) to align account activities with the customer’s business case and strategy. Responsible to help identify data driven revenue expansion within the customer base throughout all customer lifecycles. Work with leadership to identify annual targets Responsible for change management. Closely managing and nurturing accounts to identify and eliminate risk of attrition through regular touch points (conference calls, client visits, webinars, etc.). Establishing trusted relationships with customers, sustaining relationships through the full life cycle of the subscription ensuring their success., Any Graduation

About Kapiva: Kapiva is a modern ayurvedic nutrition brand focused on bringing selectively sourced, natural foods to Indian consumers. We help bring the wisdom of India’s ancient food traditions to modern-day consumers. Kapiva's high-quality portfolio offers products across various therapy areas including skin & hair, digestion, weight management, immunity, chronic issues, & much more. Our products are top performers on online marketplaces (Amazon, Flipkart, Big Basket, Nykaa, etc), we're growing our presence offline in a big way (Reliance, Nature’s Basket, Noble Plus etc.) & are funded by India’s best Consumer VC Funds – Orbimed Fireside Ventures, Vertex Ventures, Sharrp Ventures, 3One4 Capital & Jetty Ventures. The team at Kapiva is headed by the Co-Founders: Ameve Sharma: worked @McKinsey, @Baidyanath studied @INSEAD & NYU https://www.linkedin.com/in/amevesharma/ Shantanu S: Ex-PG & CMO Uniqlo India ; IIM C Alum https://www.linkedin.com/in/shantanu-b535a010/ Anuj Sharma: Ex- Hotstar , Ex- Myntra ; ISB https://www.linkedin.com/in/anuj-sharma-28033a40/ We’re creating a new brand with a unique story & are looking for a team to help us grow our business. You’d be joining a young, hungry team with a culture of honesty, humility, & hard work. Role Overview The Head of App & Website will be responsible for overseeing the app and web platforms, ensuring seamless user experiences, managing personalization initiatives, driving app growth, and enhancing customer retention through merchandise and conversion optimization strategies. Key Responsibilities: App Growth and Feature Marketing: Product Marketing - Identify the key features to be developed on App based on consumer Insights and Company Objective - Develop and execute app growth strategies including user acquisition, activation, and retention. - Collaborate with the marketing team to promote new app features and service offerings to consumers. - Implement in-app marketing campaigns and work with CRM team for personalized push notifications. - Leverage data insights to recommend new features and enhancements to improve app stickiness and user engagement. - Monitor app store performance, optimize ASO (App Store Optimization), and ensure a strong app rating. Conversion Rate and AOV Optimization on App and Store : CRO Specialist - Drive initiatives to improve Conversion Rate (CVR) and Average Order Value (AOV). - Implement cross-sell and upsell strategies, leveraging customer data and behavioral insights. - Develop engaging content that complements product and service offerings. Store & App Operations Management - Manage Product Detail Pages (PDPs), Category pages, Storefronts, and Content. - Ensure accurate product and service information is displayed. - Implement dynamic pricing strategies in collaboration with category and pricing teams. - Leveraging App/Website Merchandise to drive revenue 1. Collaborate with Category, CRM, and Tech Teams to execute effective merchandising strategies. 2. Conduct A/B tests on banner placements, CTA buttons, and user flows to enhance user experience and conversion. 3. Continuously analyse and refine the customer journey using performance data. Personalized journey for Consumers on App and Website - Optimize homepages, category pages, and landing pages to maximize conversions. - Manage dynamic banners and product placements based on user behaviour and purchase history. - Develop and implement personalized product recommendations using AI- driven tools. Cross-Functional Collaboration - Align closely with the Retention, Product, Category, and Technology Teams. - Provide feedback on platform improvements to enhance user satisfaction. - Partner with the analytics team to measure campaign performance and implement data-driven decisions. Key Performance Indicators (KPIs) - App User Growth (downloads, activations, and active users) - App Feature Adoption and Engagement - App Retention and Churn Rates - Conversion Rate (CVR) and Average Order Value (AOV) - Personalization Impact on Revenue - App Store Ratings and Reviews - A/B Testing Success Metrics Qualifications: - Bachelor’s or Master’s degree in Business, Marketing, E-commerce, or a related field. - 0-3 years of experience in e-commerce operations, preferably in the healthcare or wellness sector. - Strong Problem solver, first principal thinking, strategy background with Product Understanding (Preferred) - Strong understanding of personalization platforms, A/B testing tools, and web analytics (Not mandatory) Key Competencies: - Data-driven decision-making - Customer-centric mindset - Strong analytical and problem-solving abilities - Effective communication and stakeholder management - Adaptability and continuous learning

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Pune, Maharashtra, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages. 3 years of experience testing, maintaining, or launching software products. 1 year of experience with software design and architecture. Preferred qualifications: 5 years of experience with data structures/algorithms. 1 year of experience in a technical leadership role. Experience developing accessible technologies. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. In this role, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The ML, Systems, & Cloud AI (MSCA) organization at Google designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all Google services (Search, YouTube, etc.) and Google Cloud. Our end users are Googlers, Cloud customers and the billions of people who use Google services around the world. We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including Google Cloud’s Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers. Responsibilities Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Build large-scale data processing pipelines with appropriate quality/reliability checks. Debug large-scale data pipelines. Build proper monitoring for both the health of data pipelines and quality of data. Treat access/privacy/compliance as first class operators for the data pipelines. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Pune, Maharashtra, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages. 3 years of experience testing, maintaining, or launching software products. 1 year of experience with software design and architecture. Preferred qualifications: 5 years of experience with data structures/algorithms. 1 year of experience in a technical leadership role. Experience developing accessible technologies. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. In this role, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The ML, Systems, & Cloud AI (MSCA) organization at Google designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all Google services (Search, YouTube, etc.) and Google Cloud. Our end users are Googlers, Cloud customers and the billions of people who use Google services around the world. We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including Google Cloud’s Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers. Responsibilities Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Build large-scale data processing pipelines with appropriate quality/reliability checks. Debug large-scale data pipelines. Build proper monitoring for both the health of data pipelines and quality of data. Treat access/privacy/compliance as first class operators for the data pipelines. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

GE Healthcare Healthcare Information Technology Category Digital Technology / IT Mid-Career Job Id R4026614 Relocation Assistance No Location Bengaluru, Karnataka, India, 560066 Job Description Summary We are seeking a highly skilled and innovative AI Engineer with expertise in both traditional Artificial Intelligence and emerging Generative AI technologies. In this role, you will be responsible for designing, developing, and deploying intelligent systems that leverage machine learning, deep learning, and generative models to solve complex problems. You will work across the AI lifecycle—from data engineering and model development to deployment and monitoring—while also exploring GenAI applications, Agentic AI and developing agentic platforms. The ideal candidate combines strong technical acumen with a passion for experimentation, rapid prototyping, and delivering scalable AI solutions in real-world environments. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Job Description Roles and Responsibilities In this role, you will: Develop and fine-tune Generative AI models (e.g., LLMs, diffusion models). Design and implement machine learning models for classification, regression, clustering, and recommendation tasks. Build and maintain scalable AI pipelines for data ingestion, training, evaluation, and deployment. Collaborate with cross-functional teams to understand business needs and translate them into AI solutions. Ensure model performance, fairness, and explainability through rigorous testing and validation. Deploy models to production using MLOps tools and monitor their performance over time. Stay current with the latest research and trends in AI/ML and GenAI and evaluate their applicability to business problems. Document models, experiments, and workflows for reproducibility and knowledge sharing. Technical Skill Set Cloud & Infrastructure (AWS) Amazon SageMaker – Model training, tuning, deployment, and MLOps. Amazon Bedrock – Serverless GenAI model access and orchestration. SageMaker JumpStart – pre-trained models and GenAI templates. Prompt engineering and fine-tuning of LLMs using SageMaker or Bedrock. Programming & Scripting Python – Primary language for AI/ML development, data processing, and automation. Education Qualification Bachelor’s degree in engineering with minimum four years of experience in relevant technologies. Desired Characteristics Technical Expertise: GenAI Platforms & Models Familiarity with LLMs: like Claude (Anthropic), LLaMA (Meta), Gemini (Google), Mistral, Falcon Experience with APIs: Amazon Bedrock. Understanding of model types: encoder-decoder, decoder-only, diffusion models Design, develop, and deploy agent-based AI systems that exhibit autonomous decision-making. Integrate Generative AI (LLMs, diffusion models) into real-world applications. Prompt Engineering & Fine-Tuning Prompt design for zero-shot, few-shot, and chain-of-thought reasoning Fine-tuning and parameter-efficient tuning (LoRA, PEFT) Retrieval-Augmented Generation (RAG) design and implementation System Integration & Architecture Event-driven and serverless architectures (e.g., AWS Lambda, EventBridge) Development Frameworks LangChain, LlamaIndex. Vector databases: FAISS, Pinecone, Weaviate, Amazon OpenSearch Langgraph, Langchain Cloud & DevOps AWS (Bedrock, SageMaker, Lambda, S3), Azure (OpenAI, Functions), GCP (Vertex AI) CI/CD pipelines for GenAI workflows Security & Compliance Data privacy and governance (GDPR, HIPAA) Model safety: content filtering, moderation, hallucination control Monitoring & Optimization Model performance tracking (latency, cost, accuracy) Logging and observability (CloudWatch, Prometheus, Grafana) Cost optimization strategies for GenAI inference Collaboration & Business Alignment Working with product, legal, and compliance teams Translating business requirements into GenAI use cases Creating PoCs and scaling to production Business Acumen: Demonstrates the initiative to explore alternate technology and approaches to solving problems Skilled in breaking down problems, documenting problem statements and estimating efforts Has the ability to analyze impact of technology choices Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders. Demonstrates knowledge of the competitive environment Demonstrates knowledge of technologies in the market to help make buy vs build recommendations, scope MVPs, and to drive market timing decisions Leadership: Influences through others; builds direct and "behind the scenes" support for ideas. Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome. Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making. Understands when change is needed. Participates in technical strategy planning. Personal Attributes: Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information. Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable. Innovates and integrates new processes and/or technology to significantly add value to GE Healthcare. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems. Inclusion and Diversity GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-MA6 Additional Information Relocation Assistance Provided: No

Position: Senior AI/ML Engineer- NLP/Python (Please Post on Naukri with the Position as it ) Experience : 3 to 5 Years Location : Mohan Corporate Office (Work from Office Only) Job Type: Full-Time Salary: To be discussed during the interview Key Responsibilities : - Design, develop, and deploy AI/ML models for real-world applications. - Work with NLP, deep learning, and traditional ML algorithms to solve complex business problems. - Develop end-to-end ML pipelines, including data preprocessing, feature engineering, model training, and deployment. - Optimize model performance using hyperparameter tuning and model evaluation techniques. - Implement AI-driven solutions using TensorFlow, PyTorch, Scikit-learn, OpenAI APIs, Hugging Face, and similar frameworks. - Work with structured and unstructured data, performing data wrangling, transformation, and feature extraction. - Deploy models in cloud environments (AWS, Azure, or GCP) using SageMaker, Vertex AI, or Azure ML. - Collaborate with cross-functional teams to integrate AI models into production systems. - Ensure scalability, performance, and efficiency of AI/ML solutions. - Stay updated with emerging AI trends and technologies to drive innovation. Required Skills : - Strong experience in machine learning, deep learning, NLP, and AI model development. - Implement Retrieval-Augmented Generation (RAG) using vector databases - Proficiency in Python, TensorFlow, PyTorch, Scikit-learn, and OpenAI GPT models. - Expertise in NLP techniques (Word2Vec, BERT, transformers, LLMs, text classification). - Hands-on experience with computer vision (CNNs, OpenCV, YOLO, custom object detection models). - Solid understanding of ML model deployment and MLOps (Docker, Kubernetes, CI/CD for ML models). - Experience in working with cloud platforms (AWS, Azure, GCP) for AI/ML model deployment. - Strong knowledge of SQL, NoSQL databases, and big data processing tools (PySpark, Databricks, Hadoop, Kafka, etc. - Familiarity with API development using Django, Flask, or FastAPI for AI solutions. - Strong problem-solving, analytical, and communication skills. Preferred Skills : - Experience with AI-powered chatbots and OpenAI API integration. - Exposure to LLMs (GPT, LLaMA, Falcon, etc.) for real-world applications. - Hands-on experience in generative AI models.

Role : Juniper AI SME. Experience : 6 - 8 Years. Start Date : immediate 15 Days. Location : Type : Full-time. Job Summary We are seeking a highly skilled and innovative AI Solutions Specialist to lead the design, development, and deployment of AI-driven solutions tailored to complex business challenges. The ideal candidate will be responsible for building scalable, ethical, and cutting-edge AI/ML systems, collaborating with cross-functional teams to implement intelligent solutions, and leveraging industry best practices in data science, machine learning, and cloud-native architectures. Key Responsibilities Lead the development of Data Engineering, Machine Learning (ML), and AI capabilities across the full solution lifecycle. Collaborate with project, data science, and development teams to define and implement AI/ML technical roadmaps. Engage with stakeholders to identify AI/ML opportunities aligned with business needs. Architect and implement scalable AI solutions integrated with existing systems and infrastructure. Design, train, test, and optimize machine learning models and AI algorithms. Evaluate third-party AI tools, APIs, and platforms for potential integration. Develop technical documentation, solution architecture, and proof-of-concept prototypes. Partner with data engineering teams to ensure data availability, quality, and integrity. Monitor AI models in production, ensuring continuous learning, tuning, and performance improvement. Uphold responsible AI practices, including bias mitigation, explainability, and data privacy. Communicate AI strategy and progress to both technical and business stakeholders. Continuously research and apply the latest AI trends, techniques, and tools. Work within MLOps frameworks and deployment pipelines including Docker, MLflow, and CI/CD. Technical Skills & Tools Expertise in machine learning libraries and frameworks : TensorFlow, PyTorch, Scikit-learn. Juniper AI SMEProficient in programming : Python Familiarity with AI/ML platforms : AWS SageMaker, Azure ML, Google Vertex AI, Databricks, Snowflake Infrastructure & deployment tools : Docker, Kubernetes, Terraform, Ansible, Prometheus, Grafana, ELK Data technologies : Hadoop, Spark, Kafka, SQL, NoSQL, Postgres, Cassandra, Elastic Search. CRM and enterprise systems : Salesforce Experience in data preprocessing, feature engineering, and model evaluation. Exposure to Generative AI, LLMs (e.g., GPT, diffusion models), and deep learning techniques. Experience with natural language processing (NLP), computer vision, or reinforcement learning. Knowledge of Junos OS architecture, including its operational and feature-specific nuances. Preferred Qualifications Publications, patents, or open-source contributions in AI/ML. Proven leadership in building AI systems at scale Excellent analytical, communication, and stakeholder engagement skills Experience. Minimum 6-8 years in data & analytics with strong focus on AI/ML, data platforms, and data engineering Experience in leading architecture and infrastructure for end-to-end AI/ML lifecycle management. Deep understanding of technology trends, architectures, and integration strategies in AI. Hands-on expertise in predictive modeling, NLP, deep learning, and information retrieval. (ref:hirist.tech)

About LTIMindtree LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com Job Title : Java Microservices Work Location: Pune, Maharashtra Duration: Full time. Job Summary Experience with backend technologies Microservice architecture Java 17 Spring Boot Vertex and Hibernate Experiences with Test driven development methodologies such as Junit BDD Experience in developing messaging and streaming service including Kafka Websphere MQ ActiveMQ Solace MQ Worked on designing and delivering following aspects in Java based microservice systems Nice to have experience with Frontend technologies HTML5 JavaScript and ReactJS Ability to solve complex problems and propose solutions Fluent English Mandatory Skills : Java, MS SQL, Spring, SpringBoot, Jpa, Microservices LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Job Summary: We are seeking a highly skilled and experienced Solution Architect & Delivery Lead to join our dynamic team. This pivotal role will be responsible for defining the technical vision, designing robust solutions, and leading the end-to-end delivery of Google Contact Center AI (CCAI) initiatives, with a primary focus on CCAI Agent Assist and Dialogflow CX . The ideal candidate possesses deep hands-on expertise in conversational AI and contact center technologies, combined with proven leadership skills to guide project teams, manage stakeholders, and ensure successful, on-time, and within-budget project delivery. You will bridge the gap between business requirements and technical implementation, translating complex needs into actionable solution architectures and overseeing their execution from concept to deployment. Key Responsibilities Solution Architecture & Design (approx. 50%): Lead discovery sessions to gather and analyze complex business requirements, translating them into comprehensive Solution Design Document and architectural designs for CCAI Agent Assist and Dialogflow solutions. Design end-to-end conversational flows, intent identification, entity extraction, and fulfillment logic using Dialogflow ES/CX for both voice and chat applications. Architect and implement CCAI Agent Assist features, including real-time sentiment analysis, knowledge base integration, smart reply suggestions, and script nudges. Define integration strategies for CCAI solutions with existing contact center platforms (e.g., Salesforce, Zendesk, Genesys, Avaya), CRM systems, backend APIs, and data sources. Evaluate and recommend appropriate Google Cloud Platform (GCP) services (e.g., Cloud Storage, Cloud Functions, BigQuery, Pub/Sub, Vertex AI) to support CCAI deployments. Develop detailed architecture diagrams, technical specifications, and design documents. Ensure solutions are scalable, secure, reliable, cost-effective, and adhere to industry best practices and compliance standards. Conduct technical feasibility studies and Proof-of-Concepts (POCs) to validate architectural approaches. Stay abreast of the latest Google CCAI developments, Generative AI capabilities (including Vertex AI Conversation), and overall contact center AI trends. Project Delivery & Leadership (approx. 50%): Lead and manage the full lifecycle of CCAI projects from initiation to deployment and post-implementation support. Develop detailed project plans, scope definitions, timelines, resource allocation, and budget estimates. Act as the primary technical point of contact for clients and internal stakeholders, ensuring clear communication and expectation management. Oversee and mentor development teams (engineers, NLU specialists, QA) throughout the project lifecycle, ensuring adherence to architectural designs and quality standards. Proactively identify and mitigate project risks, resolving technical and operational roadblocks. Implement Agile methodologies (Scrum/Kanban) to ensure efficient and iterative development cycles. Define and oversee testing strategies, including unit, integration, user acceptance, and performance testing for conversational AI solutions. Collaborate with business analysts, product owners, and operations teams to ensure seamless solution adoption and measurable business impact. Provide expert guidance and troubleshooting support for complex technical issues. Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. 15+ years of progressive experience in software development, solution architecture, or technical consulting roles. 3-5+ years of hands-on experience designing and delivering Google CCAI solutions, with significant expertise in both CCAI Agent Assist and Dialogflow (ES/CX). Deep understanding of Natural Language Understanding (NLU), Natural Language Generation (NLG), and conversational AI principles. Proven experience integrating Dialogflow solutions with various channels (e.g., Genesys, Twilio, Google Contact Center AI Partner Integrations). Strong proficiency in at least one programming language (e.g., Python, Node.js, Java) for custom integrations and fulfillment logic. Extensive experience with Google Cloud Platform (GCP) services, particularly those relevant to AI/ML and data pipelines. Demonstrated experience leading complex, cross-functional technical projects from concept to completion. Excellent communication, presentation, and interpersonal skills with the ability to articulate complex technical concepts to non-technical stakeholders. Strong analytical, problem-solving, and decision-making abilities. Preferred Qualifications Master's degree in a relevant field. Google Cloud Professional Cloud Architect or Machine Learning Engineer certification. Experience with other Google AI services (e.g., Text-to-Speech, Speech-to-Text, Vertex AI). Familiarity with other contact center technologies and CRM platforms (e.g., Salesforce Service Cloud, Zendesk). Experience with pre-sales activities, including solutioning, effort estimation, and presenting to clients. Understanding of IT security, data privacy (e.g., GDPR, CCPA), and compliance best practices in a contact center context. Experience working in an Agile/Scrum environment.