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1.0 - 5.0 years

2 - 3 Lacs

Gurugram, Delhi / NCR

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Rotational shifts 5 Days Working Both Sides Cabs Graduate Freshers Job Location :Gurugram Non Voice Process upto 5k incentive

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1.0 - 6.0 years

2 - 4 Lacs

Hyderabad

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About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy Handling customer concerns and addressing Eligibility criteria Must have at least 6 months of experience in International chat support Typing speed should be more than 32 WMP with 90+ accuracy Should be able to join Immediately Pursuing candidates or severing notice period candidates are not eligible Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided with in 25kms hiring radius PF ESI Performance based Incentives Work Location - LIB, Kokapet. Interested candidates can walk-in to above location Mandatory- Carry the Hard copy of resume along with Aadhar Card Mode of Interview - Face to Face Time: 11:30 AM Walk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall. ( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )

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0.0 - 2.0 years

2 - 3 Lacs

Hyderabad

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Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various industries, including Retail & Digital Commerce, Consumer Tech, Entertainment, Gaming & Media, Travel & Transportation, Health & Wellness, Financial Services & Fintech, and more. Our focus is on creating dynamic environments for our team members and leveraging advanced technology to enhance customer experiences. If you want to learn more about our story, you can visit our story page Job Summary: We are hiring experienced professionals for our International Chat Process Customer Support team. This is an excellent opportunity for individuals chat-based customer support role. Candidates must be ready for immediate joining and comfortable working in a dynamic, international work environment. Job Opportunity: International Chat Support Executive Key Benefits: Provident Fund (PF) & ESI / Health Insurance 2-Way Transportation (Pick-up & Drop) Performance-Based Incentive Plans 5 Working Days with 2 Weekly Offs( rotational) Key Responsibilities: Respond to customer queries via live chat in a professional and timely manner Provide accurate information regarding products and services Efficiently resolve complaints and escalate complex issues as needed Manage up to 2 chats simultaneously Achieve individual KPIs, including response time, resolution rate, and customer satisfaction Requirements: Excellent written communication skills in English Strong interpersonal and problem-solving abilities Ability to multitask and handle multiple chats effectively Willingness to work in rotational shifts (including night shifts) Typing speed of 30 to 35 WPM with at least 80% accuracy Preferred Candidates: Immediate joiners Experience with US, UK, or Australian customers Comfortable in a high-performance, target-driven work environment Interested candidates can contact below HR Vijaya: Call: 8897332628 WhatsApp: 8897332628 Email: vijaya.majji@intouchcx.com

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0.0 - 5.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Graduate Freshers can apply Undergraduate with minimum 1 year of exp required in backend Fres. Salary 22 k CTC Exp 24 k CTC Typing Speed 30WPM Both Sides Cabs Good communication needed Interested candidate contact Send me your resume 8448473507 Required Candidate profile Contact HR Sonu Chaurasiya 8448473507 Skill seekers consultancy Towers, 401, 1, pvr, Vikaspuri, New Delhi, Delhi 110018

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0.0 - 1.0 years

1 - 2 Lacs

Jaipur

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Roles and Responsibilities - Process loan application forms Verify data and make the correction. Verify KYC documents Review and verify the entries Online forms processing Maintain the Confidential records Completely working from the office Working Days / Hours / Benefits: 6 days week (Monday to Saturday) Growth Opportunity within the organization. Flexible working hours. Employee centric Organization.

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0.0 - 1.0 years

0 - 2 Lacs

Chennai

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Job description Role & responsibilities In this Role you will be Responsible For : Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims. Requirements for this role include: - 2025 passed out students are not eligible. 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client. Interested please share resume to pushpa.shanmugam@nttdata.com

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0.0 - 5.0 years

1 - 2 Lacs

Ludhiana, Jagraon

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Proven data entry work experience, as a Data Entry Operator or Office Clerk Experience with MS Office and data programs Familiarity with administrative duties Experience using office equipment, like fax machine and scanner

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0.0 - 1.0 years

0 - 1 Lacs

Coimbatore

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Job description Role & responsibilities: In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims. Requirements for this role include: - 2025 passed out students are not eligible. (2022 - 2024 is highly preferrable ) 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client. Requirement : 1. Average Communication, 2. Typewriting knowledge 3. UG Fresher ( 2025 passed out students are not eligible to apply ) 4. Regular night shift (08.00 PM to 06.00 AM) 5. Work from office only 6. No CAB facility 7. Working on Indian holidays and weekends (based on client requirement) 8. No Engineering Graduates 9. No Married womens 10. Residing in and around 15 Kilometers from saravanampatti Interested please share resume to pushpa.shanmugam@nttdata.com

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0.0 - 5.0 years

2 - 3 Lacs

Mumbai

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Manage and maintain company databases spreadsheet and record Handle documentation filing and record-keeping efficiently Process and verify invoices purchase orders and financial record Coordinate with different departments to ensure smooth operation Required Candidate profile Bachelor’s degree in any field Freshers or candidates with experience in back-office operations data entry or administration. Proficiency in MS Office Excel, Word, PowerPoint and data management tools

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1.0 - 3.0 years

2 - 4 Lacs

Bengaluru

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We require Non-Voice skilled resources for our International Processes 60 non-voice resources Shift Timing : North America Onboarding dates : 16th April 2025 The qualification and competencies required for this position will be: Experience 1-3 years Competency Critical Thinking , Analytical mind, Problem solving approach, Matured and Accountable Education Minimum UG (10+2 passed through full time education) and above / full time diploma from accredited Education boards Good English communication skills (Verbal written) Typing speed 30WPM with 90% accuracy They should be willing to work in rotational night shifts (US) rotational week offs. Candidates with an availability of 15 days or less will be preferred This will be a work from office model (WFO) Candidates need to live within our specific transport boundaries in order to avail the door-to-door pickup and drop facility provided by the employer Interview Rounds will include, every round will be conducted basis the scores of the previous round: First Round: HR Screening through Video Conference Second Round: online assessment (aptitude, reasoning, English language, typing test) through Video Conference Final Round: MS Teams based Video Conference - Operations Round

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2.0 - 7.0 years

4 - 9 Lacs

Bengaluru

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We require excellent Voice skilled resources for our Customer Care team. 25 International quality voice resources who will be equally flexible and comfortable to pick up Calls, Emails and Chats basis the flow Shift Timing: North America The qualification and competencies required for this position will be: Experience 2 years plus Competency Critical Thinking, Analytical mind, Problem solving approach, Matured and Accountable Education Minimum UG (10+2 passed through full time education) and above / full time diploma from accredited Education boards Excellent English communication skills (Verbal written) Typing speed 20WPM@ 100% accuracy They should be willing to work in rotational night shifts (US) rotational week offs. Candidates with an availability of 15 days or less will be preferred This will be a work from office model (WFO). There may be a scope of WFH during the training period. Post the training basis the business needs the work model will be decided Candidates need to live within our specific transport boundaries in order to avail the door-to-door pickup and drop facility provided by the employer We offer attractive monthly incentives slabs based on performance Must have : 120 MBPS Download, 10 MBPS Upload Speed Requirement for Wifi to continue Work From Home

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2.0 - 3.0 years

2 - 3 Lacs

Mumbai

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Back Office Executive-VOC Cotecna is a leading provider of testing, inspection and certification services. Founded in Switzerland in 1974, Cotecna started off as a family business and has now grown to become a world-class international player with over 7000 employees in more than 140 offices across 50 countries. This role is responsible for Coordinating with clients inspection team, preparation of inspection certificate/reports, invoices and collection of payment as per the guidelines of company within the stipulated. Main Accountabilities Updating of COMDIV System/VOC platform /software in accurately and in stipulated time as instructed by the management Review of documents (Nominations/PIR/FD s) adequately correctly. Preparation of error free drafts in stipulated time frame. Updating WIP and follow up. Follow up on outstanding. Collect customer feedback form Promote Customer portal Maintain ALL data/Information as per ISO 17020 procedure and Instructions Good Knowledge of International Trade/Shipping terms and processes Any other work assigned by reporting officer/Manager Qualifications, Experience and Technical Skills Graduate in any stream 2-3 years working experience, in the International trade and/or in the Inspection environment is a plus Typing speed minimum 20 to 40 words per minute with high accuracy rate

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1.0 - 3.0 years

2 - 2 Lacs

Chennai

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Role & responsibilities Enter and update patient information into the hospitals electronic health records (EHR) or management system. Review and verify data for accuracy and completeness. Maintain confidentiality and security of patient records and hospital data. Perform data clean-up and quality checks as needed. Coordinate with medical, billing, and administrative staff to ensure accurate documentation. Retrieve and process data for reports and audits. Manage digital and paper records efficiently. Assist in archiving and recordkeeping processes. Adhere to hospital policies, data protection laws (e.g., HIPAA), and compliance standards.

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1.0 - 6.0 years

2 - 3 Lacs

Bengaluru

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HI openings for NONVOICE Banking process Only graduates can apply ANY 1 year of any experience salary :25k Day rational shift Required typing 35 words per minute call hr suman@7848820047 call hr Nimritha@7795311104

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0.0 - 4.0 years

2 - 3 Lacs

Bengaluru

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HI openings for NONVOICE Banking process/Customer support graduates /Undergraduates can apply freshers or ANY 1 year of any experience Freshers:20k salary :30 Day Shift Required Good yping Speed Location:BTM,Whitefield call hr Namritha@7795311104 call hr Pooja@9886112704

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0.0 - 5.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Graduation or UG + 1 Years of Exp in chat-25500 in hand salary Graduate Fresher salary- 22000 in hand 5 days of working 2 days week off Rotational shift/off Cabs Incentives International chat Support 2000% Selection Guarantee by HR Sonu Chaurasiya Required Candidate profile Contact HR Sonu Chaurasiya 8448473507 Skill seekers consultancy building number - 24 gaurav tower, Vikas puri Pvr complex Near Bank Of Baroda Delhi 110018 nearest metro station janakpuri west

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0.0 - 5.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Graduation or UG + 1 Years of Exp in chat-25500 in hand salary Graduate Fresher salary- 22000 in hand 5 days of working 2 days week off Rotational shift/off Cabs Incentives International chat Support 2000% Selection Guarantee by HR Sonu Chaurasiya Required Candidate profile Contact HR Sonu Chaurasiya 8448473507 Skill seekers consultancy building number - 24 gaurav tower, Vikas puri Pvr complex Near Bank Of Baroda Delhi 110018 nearest metro station janakpuri west

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0.0 - 5.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Graduation or UG + 1 Years of Exp in chat-25500 in hand salary Graduate Fresher salary- 22000 in hand 5 days of working 2 days week off Rotational shift/off Cabs Incentives International chat Support 2000% Selection Guarantee by HR Sonu Chaurasiya Required Candidate profile Contact HR Sonu Chaurasiya 8448473507 Skill seekers consultancy building number - 24 gaurav tower, Vikas puri Pvr complex Near Bank Of Baroda Delhi 110018 nearest metro station janakpuri west

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1.0 - 2.0 years

1 - 3 Lacs

Hyderabad

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Role & responsibilities: Documents Collection of shortlisted candidates Pre - Boarding documents check Data Entry of selected candidates in the system Follow through the selection process till approval from central team. Sharing and helping the new employees with Joining formalities and collecting the documents to upload on our portal

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0.0 - 1.0 years

0 - 2 Lacs

Noida

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Graduation in any stream is mandatory. Should have proficiency in Typing (30 WPM with 97% of accuracy) Should be flexible with 24*7 shift. Freshers can apply

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0.0 - 2.0 years

2 - 4 Lacs

Ahmedabad, Bengaluru

Hybrid

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OPENING FOR Process Associate- Non-Voice Process - 5 Days Working Graduation Must Required

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1.0 - 6.0 years

3 - 3 Lacs

Mumbai

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Urgent Hiring For "Banking Operations Executive" Experience - Minimum 1 year of Email Shift- Rotational Excel experience is required.{ VLOOKUP, HLOOKUP, PIVIOT TABLE} Package - 3 LPA - 3.5 LPA location - Chandivali HR Arti 9522754537

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5.0 - 8.0 years

3 - 4 Lacs

Gurugram

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Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . Customer Services Representative Associate/Analyst - Customer Service The Alight Customer Services Team is responsible for providing timely and accurate customer service through any/all mediums including email, phone and web chat, requiring strong communication skills and knowledge of client plans and provisions to resolve the participants issues. We strive for first-call resolution while adhering to service level agreements, ensuring a positive participant experience through effective solutions and personal service. Responsibilities Handling a leave of absence claims initiation requests from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their claims. Handling claims related to FMLA, disability (STD/LTD), parental leave, personal leave, and other applicable programs. Spend 100% of production time logged in on calls Articulate complex client policies and leave provisions in a simplified manner. Maintain internal & client defined quality scores. Ensure Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently. Ensure proper documentation and follow-ups and follow SOP s Identifying issues, process delays, and quality problems and recommending and implementing solutions. Consistently applying logical reasoning and critical thinking skills. Ability to work in a fast-paced environment with short deadlines. Take complete ownership of self-learning & development Requirements Bachelor s degree in B.Com, B.A, BBA,B.Sc (Full time MBA/MCA/B Tech/BE/B Ed candidates will not be considered). Associate Level hires: 2-5 years of work experience in International Customer Service Voice Process. Analyst Level hires: 5 - 8 years of work experience in International Customer Service Voice Process. Excellent verbal and written communication skills. Outstanding customer service skills Appropriate Typing speed to be able to efficiently manage documentation during/post interaction. Ability to work evening/night shifts (5.00 PM to 6.00 A.M Window) Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and Top 100 Company for Remote Jobs 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com . Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

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2.0 - 3.0 years

11 - 15 Lacs

Pune

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A Snapshot of Your Day You will be responsible for the Release Material Masters (MM) from the Engineering network into the Manufacturing network via. Workflows, notifications etc. Check MM attributes to ensure MM will be planned accordingly in the manufacturing network. Add MM s to the manufacturing Bill of Material (BOM), such as raw materials. Offer its external and internal customers a quality service while achieving the objectives defined by the Management. How You ll Make an Impact Build new items in SAP Material Master (MM):Maintain MM information Populate all attributes by applying templates and manually updating vital attributes. Update attributes as necessary for MM to remain in status 30, Active . Cleanse existing MM s to upgrade them from status 15 Engineering to status 30. Build new BOM s as required. Planning knowledge required. Some shop and SCM knowledge required. Process Engineering Change Notifications (CN s) through workflow from the Engineering system, (GloBus). Collaborate with Engineering and Manufacturing personnel internally and at other divisions in maintenance of MM and BOM s. Helps with special projects, program maintenance, etc, as advised by department manager. Maintains department files What You Bring Associates degree plus 2-3 years experience with Material Master s (MM) and Bills of Material (BOM s). Experience with Material Requirement Planning (MRP). Average typing speed with above average accuracy; must be able to organize and prioritize Workloads to maximum efficiency; good communications skills and ability to deal effectively with all levels of detail associated with work assignment are required. Knowledge of BOM structure and Material Master attributes required. Ability to interpret mechanical drawings. Ability to read and interpret documents such as safety rules, processes and procedures. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization

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5.0 - 8.0 years

3 - 4 Lacs

Gurugram

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The Alight Customer Services Team is responsible for providing timely and accurate customer service through any/all mediums including email, phone and web chat, requiring strong communication skills and knowledge of client plans and provisions to resolve the participants issues. We strive for first-call resolution while adhering to service level agreements, ensuring a positive participant experience through effective solutions and personal service. Responsibilities Handling a leave of absence claims initiation requests from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their claims. Handling claims related to FMLA, disability (STD/LTD), parental leave, personal leave, and other applicable programs. Spend 100% of production time logged in on calls Articulate complex client policies and leave provisions in a simplified manner. Maintain internal & client defined quality scores. Ensure Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently. Ensure proper documentation and follow-ups and follow SOP s Identifying issues, process delays, and quality problems and recommending and implementing solutions. Consistently applying logical reasoning and critical thinking skills. Ability to work in a fast-paced environment with short deadlines. Take complete ownership of self-learning & development Requirements Bachelor s degree in B.Com, B.A, BBA,B.Sc (Full time MBA/MCA/B Tech/BE/B Ed candidates will not be considered). Associate Level hires: 2-5 years of work experience in International Customer Service Voice Process. Analyst Level hires: 5 - 8 years of work experience in International Customer Service Voice Process. Excellent verbal and written communication skills. Outstanding customer service skills Appropriate Typing speed to be able to efficiently manage documentation during/post interaction. Ability to work evening/night shifts (5.00 PM to 6.00 A.M Window)

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