Trouble Shooter Technician

Your future role Take on a new challenge and apply your comprehensive electrical/electronics expertise in a new cutting-edge field. Youll work alongside innovative, dedicated, and collaborative teammates. You'll lead the Prompt Response Team (PRT), ensuring on-time troubleshooting and fleet availability, in line with our contractual commitments. Day-to-day, youll work closely with teams across the business (Helpline and Depot TS team, Engineering), manage local warehouses and much more. Youll specifically take care of root cause analysis, governance and corrective actions from suppliers, but also contribute to reliability growth and return of experience. Well look to you for: Effective customer relationship management On-time fleet troubleshooting and availability Management of local warehouse and field issues Coordination with suppliers for field modifications ERP data management for warranty tracking Promotion of continuous improvement within the team All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Electrical/Electronics Engineering or equivalent with a minimum of one year of experience as mentioned below, OR Diploma in Electrical/Electronics Engineering or equivalent with a minimum of three years of experience as mentioned below, Experience in railway environment maintenance, servicing, and troubleshooting Knowledge of railway safety, reliability, availability, maintainability (RAM), and EHS standards Familiarity with IT tools such as SAP, MS Project, and Office Suite Strong leadership and team development skills Project management experience Excellent communication and organizational abilities Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with cutting-edge technology in rail signalling Collaborate with cross-functional teams and supportive colleagues Contribute to innovative and impactful projects Utilize our flexible and dynamic working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning programs Progress towards advanced leadership roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)