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1.0 - 6.0 years

1 - 3 Lacs

Bengaluru

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Should have min 6months of experience in AC installation or repair or servicing. Having two wheeler with driving license. Interested contact swathi@brainsnskills.com or 9341818811

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1.0 - 3.0 years

2 - 3 Lacs

Navi Mumbai

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We are seeking a skilled and passionate Skin Technician Executive to provide top-quality skincare treatments and consultations. If you have expertise in skin analysis, treatments, and a customer-centric approach, wed love to have you on our team! Key Responsibilities: Chemical peels Laser treatments Hydra Facial's Calling & Follow-ups product recommendations and sales MNRF Micro derma MDA Requirements: Certification/Diploma in Cosmetology, Dermatology, or a related field Hands-on experience with skin treatments and aesthetic devices Strong communication and client-handling skills Passion for skincare and wellness Why Join Us? Work with a professional & friendly team Opportunities for skill enhancement & career growth Competitive salary & incentives For Any Query Do contact Mr Himanshu (9899300257)

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2.0 - 7.0 years

15 - 20 Lacs

Guntur

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SUMMARY Job Title: Mechatronic Technician We are in search of a Mechatronic Technician to become a part of our team and undertake the responsibility of maintaining, diagnosing, and fixing mechanical, electrical, and electronic systems in commercial vehicles. The ideal candidate will ensure the secure and effective operation of these vehicles by performing repairs on systems, components, and accessories following manufacturer guidelines and safety procedures. Adherence to safety protocols and regulations is essential to guarantee vehicle safety and compliance. Furthermore, maintaining detailed records of maintenance, repairs, and inspections is a crucial aspect of this position. Key Responsibilities: Perform maintenance, diagnosis, and repair of mechanical, electrical, and electronic systems in commercial vehicles Execute repairs on commercial vehicle systems, components, and accessories in accordance with manufacturer guidelines and safety procedures Adhere to safety protocols and regulations to ensure vehicle safety and compliance Maintain comprehensive records of maintenance, repairs, and inspections for commercial vehicles Requirements Requirements: Completion of vocational training as an Automotive Mechatronics Technician for Commercial Vehicles, Agricultural and Construction Machinery Mechatronics Technician (m/f/d), or a similar technical qualification At least 2 years of practical experience in repairing and maintaining commercial vehicles (excluding passenger vehicles) Strong problem-solving abilities Ability to work effectively in a team Possession of a Class B driver's license Age below 40 years old

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3.0 - 5.0 years

12 - 17 Lacs

Gurugram

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Bravura’s Commitment and Mission At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture. As a Global FinTech market leader and ASX listed company, Bravura is a trusted partner to over 350 leading financial services clients, delivering wealth management technology and products. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused mindset. We take pride in developing cutting-edge, digital first technology solutions that help our clients to achieve financial security and prosperity for their customers. Job Purpose Provide frontline technical support for Bravura Solutions clients using the Sonata Administration Platform. Manage complete client issue lifecycle from analysis through resolution, with responsibility for defect replication, testing, and escalation to appropriate development and consulting teams. What You’ll Do Key Responsibilities - Client Support & Issue Resolution: Analyze and resolve client issues including software defects, database corrections, application functionality guidance, and system configuration fixes Respond to service requests and incidents within defined SLAs Route defects and enhancement requests to appropriate internal teams Incident Management: Assess incident severity, impact, and risk with management escalation as needed Manage incident progress and maintain continuous client communication Facilitate client meetings for incident management and support process discussions Coordinate software releases to client environments Escalate cross-client impact issues and perform technical housekeeping tasks Core Skills: Application development methodology expertise with advanced SQL proficiency Object-oriented programming capabilities and Microsoft Office proficiency Service delivery process knowledge (Incident, Problem, Change Management) JIRA and SDLC experience Client consultancy and support delivery experience Flexibility for travel between offices and client sites Technical Expertise: Core Java with Eclipse Development Platform or any other IDE, hands on experience must Java frameworks: Hibernate, JSP/JSF, web services Database management with SQL (Oracle preferred) Troubleshooting and debugging proficiency in JAVA Java certification and cloud exposure (AWS/Azure) preferred Unleash your potential. Preferred Rotational shift availability (General shift, UK hours: 2:30 PM – 11:30 PM , occasional nights: 11:30 PM – 07 AM) Excellent English communication skills for business and technical audiences Strong customer service orientation with multitasking abilities Independent work capability with solution-based problem-solving skills Team collaboration and interpersonal excellence Preferred Experience: JAVA based application support model technical background Financial services industry knowledge, particularly Wealth management Experience 3- 5 Years of experience Working at Bravura Our people are the heart of our business. We work hard to provide a rich employee with experience and a robust framework for ongoing career development. Competitive salary and employee benefits scheme. Flexible working hours, we value work-life balance. Maternity/ Parental (including secondary) leave policy. Cab facility is available in Delhi/NCR. Meal facility available

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4.0 - 9.0 years

7 - 17 Lacs

Hyderabad

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About this role: Wells Fargo is seeking a Senior Commercial Real Estate Underwriting Coordinator In this role, you will: Support the Commercial Real Estate Underwriting functional area in servicing, underwriting, and asset management Work with individuals in more experienced roles to understand client needs and coordinate efforts to service clients by working closely with different departments in the Commercial Real Estate Underwriting functional area Perform moderately complex administrative, transactional, operational, and customer support tasks related to Commercial Real Estate Underwriting functional area Review credit reports from borrowers and ensure collected data meets all the regulatory requirements Receive direction from supervisor to understand client needs and provide services to achieve customer satisfaction Interact with immediate team and functional area on daily operational activities Interact with external customers to understand their needs Required Qualifications: 4+ years of more experienced Commercial Real Estate Underwriting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: Experience in more experienced Commercial Real Estate Underwriting, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

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5.0 - 10.0 years

3 - 3 Lacs

Hyderabad, Chennai, Bengaluru

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Immediately Required, Car Evaluator, Customer visit and car Inspection Must have ITI/Diploma (Mechanic) and Four Wheeler Driving License & 2 Wheeler (Bike or Scotty)Own Vehicle & Minimum 4 years car technician experience Required. Salary :- 20k to 26k + Esi&Pf+Incentive+Fuel Venue & More Information Contact HR. Call or WhatsApp :- 7386568139 Share Updated Resume:- srinivas@avaniconsulting.com Required Candidate profile Must have ITI / Diploma (Mechanic) Minimum 4 years car technician experience in dealership only Driving License is must Age less than 35 Good Communication skills Perks and benefits ESI&PF 3600rs+ 4rs. per km fuel + Incentive Job Description :- Leads will be assigned by concerned Team Leader Evaluate and identify issues in vehicle Visit the customer's place to do the proper inspection of a car Click the images of the parts of the car and upload it on the app Ensuring the proper submission of reports on the app Estimate repair cost Strong knowledge of vehicle components such as chassis, panels, paint, engine, clutch, gearbox, brakes, suspension, etc Can read & understand basic English Experience in Car Repair, Service and Mechanic & OEM Based Companies No Charges.

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0.0 - 5.0 years

0 - 1 Lacs

Bangalore Rural

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SUMMARY Hiring ITI / Diploma Freshers Apprentice Role in Bidadi (Bangalore Rural) We are hiring 10+ Apprentice Trainees for a reputed company located in Bidadi Industrial Area . Position: Apprentice Trainee Location: Bidadi, Bangalore Rural Qualification: ITI / Diploma (Any Technical Trade) Who Can Apply: Freshers with valid documents Stipend: 15,000 16,000 per month Working Days: 6 days/week Requirements Qualification: ITI / Diploma (Any Technical Trade) Benefits Stipend: 15,000 16,000 per month

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1.0 - 3.0 years

3 - 4 Lacs

Mumbai, Thane

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Job Summary: We are looking for a Service Engineer with expertise in handling and repairing electrical circuits for welding machines. The ideal candidate should have experience in troubleshooting, servicing, and commissioning industrial machinery. Freshers are also welcome to apply. Key Responsibilities: Register and handle service complaints related to welding machines. Visit customer sites to diagnose and resolve service-related issues. Perform installation and commissioning of welding machines at various sites. Troubleshoot electrical circuits, PCB drawings, and other machine components. Conduct routine maintenance and servicing to enhance machine efficiency. Collaborate with the technical team to ensure high-quality after-sales service. Provide training and technical guidance to customers regarding machine operations. Maintain service logs and prepare reports on customer support activities. Required Qualifications & Experience: Diploma ITI Degree in Electrical Engineering or a related field. Minimum 1 year of experience in servicing electrical circuits. Experience in repairing or handling welding machines is preferred. Knowledge of electrical circuits, PCB drawings, and troubleshooting techniques. Candidates from any industry with relevant experience may also apply. Perks & Benefits: Field experience with hands-on training on industrial machinery. Career growth opportunities in the heavy machinery industry. Exposure to diverse clients and industries. Exp.- 1 year of experience in Servicing Electrical Circuits.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai Suburban

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Responsibilities: * Repair, assemble, install, maintain equipment * Perform field services with fault finding & analysis skills * Ensure timely servicing & customer satisfaction

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1.0 - 5.0 years

2 - 4 Lacs

Ahmedabad

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The person would be Managing making different types of coffees. Responsibilities Preparing and serving hot and cold drinks such as coffee, tea, and artisan and specialty beverages. Describing menu items and suggesting products to customers Servicing customers and taking orders Ordering, receiving and distributing stock supplies Receiving and processing customer payments Candidate requirements High school diploma or equivalent. Experience in food and beverage preparation or customer service preferred. Willingness to work as part of a high-energy, efficient team in a fast-paced environment Please upload your resume on our portal & please don t forget to drop an email on Gopi.viejtaplacements@gmail.com

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2.0 - 7.0 years

3 Lacs

Kolkata, Chennai

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Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

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2.0 - 8.0 years

3 Lacs

Kolkata

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Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

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0.0 - 10.0 years

2 Lacs

Mumbai

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Location : Dadar, Thane, Powai, Vashi & Panvel Handling enquiries Handling Inbound and Outbound calls Meeting weekly, monthly and yearly targets Guiding students to select the relevant academic program Servicing of students including giving study plans and colleges related information Handling admission related responsibilities. Keeping track of daily enquiries. Regular MIS update. Education: Any Graduation Experience: 0 - 10 Years of experience. Freshers with good communication skills are welcomed. Skills: Sales, Communication skills, Tele-calling, Coordination Interested candidates may mail their resume to

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0.0 - 10.0 years

2 - 3 Lacs

Kanpur

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Handling enquires Handling Inbound and Outbound calls Meeting weekly, monthly and yearly targets Guiding students to select the relevant academic program Servicing of students including giving study plans and colleges related information Handling admission related responsibilities. Keeping track of daily enquiries. Regular MIS updation. Education: Any Graduation Experience: 0 - 10 Years of experience Skills: Sales, Communication skills, Tele-calling, Coordination What we offer - 1.Good work environment 2.Attractive pay package Interested candidates may mail their resume to

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0.0 - 7.0 years

1 - 4 Lacs

Gandhinagar

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Location : Gandhinagar No of Vacancies : 02 Handling enquiries Handling Inbound and Outbound calls Meeting weekly, monthly and yearly targets Guiding students to select the relevant academic program Servicing of students including giving study plans and colleges related information Handling admission related responsibilities. Keeping track of daily enquiries. Regular MIS update. Education: Any Graduation Experience: 0 - 7 Years of experience. Freshers with good communication skills are welcomed. Skills: Sales, Communication skills, Tele-calling, Coordination Interested candidates may mail their resume to

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0.0 - 10.0 years

1 - 5 Lacs

Ahmedabad

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T.I.M.E. Ahmedabad required Admission Counsellors / Sr Counsellors/ Asst Manager Location : Ahmedabad No of Vacancies : 03 Handling enquiries Handling Inbound and Outbound calls Meeting weekly, monthly and yearly targets Guiding students to select the relevant academic program Servicing of students including giving study plans and colleges related information Handling admission related responsibilities. Keeping track of daily enquiries. Regular MIS update. Education: Any Graduation Experience: 0 - 10 Years of experience. Freshers with good communication skills are welcomed. Skills: Sales, Communication skills, Tele-calling, Coordination Interested candidates may mail their resume to

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2.0 - 5.0 years

3 - 7 Lacs

Mumbai

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Vruddhi Engineering Works is looking for Business Developer to join our dynamic team and embark on a rewarding career journey The primary role of the Business Developer is to prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients Identify potential clients, and the decision makers within the client organization Research and build relationships with new clients Participate in pricing the solution/service

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1.0 - 5.0 years

2 - 5 Lacs

Gurugram

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IAS ORIGIN is looking for Graphic Designer to join our dynamic team and embark on a rewarding career journey Create visual content for digital and print media Use design tools to develop engaging creatives Collaborate with marketing and content teams Ensure brand consistency across all assets

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0.0 - 6.0 years

4 Lacs

Bengaluru

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Desirable qualification - Graduate from reputed college Position: Full-time Location: Bangalore RESPONSIBILITIES & TASKS: To be able to counsel student and convert them into admission Job Description Enrolling students for courses offered by the company. Follow up on Enquiry and database Understand student requirements and guide the student to the right program fitting his / her requirement Explaining eligibility criteria, admission procedures, course structure and course details Ensure proper servicing is done for the students enrolled Keep updated about the latest trends in CAT, GRE, GMAT, IIT/JEE, Bank PO, CRT, GATE, Tuitions etc.. Interested candidates please post your resume to

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3.0 - 8.0 years

4 - 8 Lacs

Ahmedabad

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Job title Bancassurance Manager Location Ahmedabad Mumbai Terms Permanent Level Frontline/Trainee Team Handling Requirements Person should have worked into BFSI sales Background About us We are hiring for one of the most leading Life insurance Company About the role We are looking for young, high energy individuals with a passion for sales and for achieving aspirational targets. Responsibilities Liaise with bank s branch staff and build effective relationships to maximize the business opportunity Provide knowledge about the insurance products and support bank s branch staff through training to enable them to generate new business, understand customer needs and recommend suitable life insurance products to customers Provide training to the bank branch staff to equip them to sell insurance products to customers and assist them in revenue generation Provide guidance to the bank s branch staff in servicing existing customers, solve their queries and concerns and ensure the quality of business is maintained consistently Enable business procured through bank s branch staff is aligned to business quality metrics Exercise due diligence to prevent unauthorized/ fraudulent transactions Candidates who are willing to be mobile and work across locations will be preferred. Candidate requirements Graduation or post-graduation from any stream Graduate freshers or candidates with experience of 0 2 years Note: Compensation and level fitment in the organization will be offered commensurate with role, education and prior work experience of the candidate.

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2.0 - 4.0 years

3 - 3 Lacs

Bengaluru

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Role & responsibilities Required 2 - 3 Years of Experience of Service in Medical Devices like Patient Monitor, ECG,Defibrillator, TMT, Holter & Spirometer etc.

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2.0 - 8.0 years

3 - 4 Lacs

Kolkata

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Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

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1.0 - 5.0 years

3 - 4 Lacs

Ahmedabad

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1. Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography 2. Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers 3. New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head 4. Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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1.0 - 5.0 years

3 - 4 Lacs

Chennai

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Posted 2 days ago

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1.0 - 5.0 years

3 - 4 Lacs

Mumbai

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1. Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography 2. Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers 3. New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head 4. Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Posted 2 days ago

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Exploring Servicing Jobs in India

The servicing job market in India is thriving, with numerous opportunities available for job seekers in various sectors. Servicing roles encompass a wide range of job responsibilities, from customer service to technical support, making it a versatile field for individuals seeking employment.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their booming job markets and actively hire professionals for servicing roles.

Average Salary Range

The average salary range for servicing professionals in India varies depending on the level of experience. Entry-level positions typically start at Rs. 2-3 lakhs per annum, while experienced professionals can earn anywhere from Rs. 5-10 lakhs per annum.

Career Path

In the field of servicing, a typical career path may include roles such as Customer Service Executive, Team Leader, Customer Service Manager, and ultimately, Customer Service Director. Advancement in this field often depends on gaining experience, developing leadership skills, and delivering exceptional service to clients.

Related Skills

In addition to core servicing skills, professionals in this field may benefit from having strong communication skills, problem-solving abilities, time management, and a customer-centric mindset. Technical skills such as proficiency in CRM software and data analysis tools may also be valuable.

Interview Questions

  • What do you understand by customer service? (basic)
  • How do you handle difficult customers? (medium)
  • Can you describe a situation where you went above and beyond for a customer? (medium)
  • How do you prioritize tasks when dealing with multiple customer requests? (basic)
  • What strategies would you implement to improve customer satisfaction? (advanced)
  • How do you stay updated on industry trends and best practices in customer service? (basic)
  • Describe a time when you successfully resolved a complex issue for a customer. (medium)
  • How do you handle stress in a fast-paced service environment? (medium)
  • Explain a situation where you had to work with a team to achieve a common goal. (basic)
  • How do you measure the success of your customer service efforts? (advanced)
  • What tools or software are you proficient in for managing customer interactions? (medium)
  • How do you ensure consistency in service quality across different channels? (medium)
  • Describe a time when you had to deal with an irate customer. How did you handle the situation? (medium)
  • What do you think are the key components of effective customer communication? (basic)
  • How do you handle confidential customer information? (basic)
  • Explain the importance of empathy in customer service. (basic)
  • Give an example of a time when you had to collaborate with other departments to address a customer issue. (medium)
  • How do you handle a situation where a customer is dissatisfied with your service? (medium)
  • What role do you think technology plays in enhancing customer service? (basic)
  • How do you handle a high volume of customer inquiries during peak hours? (medium)
  • Describe a time when you had to adapt your communication style to effectively communicate with a customer. (medium)
  • How do you ensure that you are meeting the service level agreements set by your organization? (advanced)
  • Explain the difference between customer service and customer support. (basic)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • What motivates you to deliver exceptional service to customers? (basic)

Closing Remark

As you prepare for servicing roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric mindset during interviews. With the right skills and preparation, you can confidently pursue opportunities in this dynamic field. Good luck!

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