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5.0 - 10.0 years
5 - 15 Lacs
Hyderabad, Bengaluru
Work from Office
Work Location : Bengaluru & Hyderabad: Experience Required : Minimum 4 Years of Experience in Salesforce Sales Cloud, Service Cloud, Communities implementation Salesforce Technical Skills: Lightning experience, LWC (Lightning Web Component), Apex, Triggers, Visual Force, Lightning Aura components Strong experience in Salesforce configuration and customization Strong experience in integrating Salesforce with external systems Strong experience in Agile way of working DevOps practitioner with Bitbucket, Git and CI/CD experience Good understanding and exposure to Salesforce DX Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes Good Communication, analytical & problem solving skill Key Responsibilities: Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements Ensuring Salesforce best practices are followed in configuring and customizing the application Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solutions feasibility and functionality Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances Certifications : Salesforce AppBuilder Platform Developer I Platform Developer 2 Sales Cloud Service Cloud Please share your updated profile to kishan@vantahire.com Regards, TAG Team
Posted 1 month ago
3.0 - 6.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Resource with 3-6 years of experience in SAP Data migration. (B2/B3 Band preferable). ADM (Syniti Tool) knowledge is preferred, Knowledge on other ETL tools is an advantage. Knowledge of SQL & PLSQL queries is mandatory. Good Knowledge of Data migration concept from the requirement to the end of the load in SAP. Sound knowledge in Data analysis, Profiling, Cleaning, Visualization, transformation, Conversion, and implementation. Good functional understanding - SAP Material Master and Finance. Having sound knowledge of the SAP LSMW Program and ABAP. Should be able to debug ABAP programs. Sound knowledge of Loading Methods in SAP and Interface.
Posted 1 month ago
5.0 - 10.0 years
4 - 7 Lacs
Hyderabad
Work from Office
JD: Capability to conduct and coordinate SAPPPM/PS specific design workshops with various business stakeholders Capability to drive system requirement specific discussions and conclude key decisions to help and support SAPPPM/PS design Capability to configure SAPPPM/PS modules with functionality/feature such as, Characteristics of Portfolio Items and Initiatives Portfolio and Classification hierarchies with Financial and Capacity planning views Portfolio, Initiative and Item related field configuration and custom enhancements Project and Investment profile configuration Network profile and relevant configuration CATS profileconfiguration based on various scenarios (Internal and externalresourcetimesheet) ProgressAnalysis configuration Settlement profiles and strategies Capability to o timely identify WRICEF items with respect to SAPPPM/PS, o prepare Functional specifications (with good insights regarding SAP provided BADIs/BAPIs/User exits/etc. inPPM/PS), and o coordinate development objects with technical team Testing of SAPPPM/PSconfiguration and Integration testing with Finance/SCM/EAM/HR Capability to coordinate cutover activity (guidance in TR sequencing, red book entries and preparing and executing LSMW)
Posted 1 month ago
6.0 - 10.0 years
7 - 16 Lacs
Bengaluru
Hybrid
We are looking for a talented and experienced PL/SQL Developer to join our team. The ideal candidate should have a strong foundation in Oracle PL/SQL programming , excellent problem-solving skills, and the ability to manage and support applications through their full lifecycle. Key Responsibilities: Design, code, test, and debug Oracle PL/SQL programs including packages, procedures, triggers, and functions Optimize and tune complex SQL queries and PL/SQL blocks for performance Perform code reviews , root cause analysis, and issue resolution in production environments Participate in requirement analysis , technical documentation, and system design Collaborate with cross-functional teams for development and support Maintain and enhance existing PL/SQL applications and scripts Provide L2/L3 application support , manage incidents and changes Work within Agile/Scrum framework and contribute to sprint goals Support deployment, risk mitigation, and project flow coordination Required Qualifications: Bachelor's/Masters degree in Computer Science, IT, or relevant discipline 6–10 years of hands-on experience with PL/SQL and Oracle databases Strong in SQL tuning , debugging, and exception handling Exposure to Unix/Linux environment and shell scripting is a plus Experience in SDLC, Agile methodologies , and version control systems Good communication, documentation, and client interaction skills
Posted 1 month ago
6.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Remote
Job description Cloud Paradigm is seeking a Force.com Technical Architect to design, develop, enhance and implement solutions on the Salesforce.com platform. You must have a solid foundation in programming and demonstrated development of scalable Apex/Visualforce code. You will be responsible for overall architecture, design, development and integration of salesforce based applications. You should be able to learn new domains quickly, work in a fast paced, team driven environment, and have the ability to communicate well with both technical and business stakeholders. Prime Responsibilities Leading technical design sessions and writing technical design documents Responsible for providing hands on expert level guidance to junior developers for technical issues Expert in Force.com development, integration, OOB features, APEX, Visualforce, designing solutions. Usage of Force.com API and related tools that extend the Salesforce CRM and/or AppExchange products Required Skills/Experience Minimum 6 years experience on Salesforce.com platform. BE/BTech in Computer Science or Masters in Computer Applications Having one or more certifications from Salesforce.com like Certified Platform App Builder, Certified Platform Developer 1 etc. Salesforce Lightning experience is a must Strong object-oriented design skills and experience using design patterns Hands-on experience in APEX, Visualforce and salesforce integrations Demonstrated track record of ownership in a fast-paced environment Must possess strong communication, presentation and interpersonal skills. Ability to collaborate in a team environment of cross-functional and cross-vendor teams, and deliver to aggressive timelines Detail-oriented individual with the ability to learn new products and implement to meet customer requirements. Work experience with AppExchange managed packages is a plus Angular, JavaScript, JQuery and CSS based development experience is a plus Why Cloud Paradigm Opportunity to work with application development for Fortune 50 companies Play hard work hard culture Competitive compensation packages and benefits Comprehensive health plans to keep you healthy and happy Flexible work environment Extensive learning and exponential growth potential Benefits by supporting certifications and training's
Posted 1 month ago
5.0 - 8.0 years
32 - 37 Lacs
Pune
Work from Office
: Job Title: Risk Senior Specialist, AVP LocationPune, India Role Description Market Valuation and Risk Management (MVRM) is responsible for managing market risk and ensuring fair value assessment of Books & Records within Deutsche Bank. The primary market risk objective is to ensure that business units of the bank optimize the risk-reward relationship and do not expose it to unacceptable losses. We work closely with risk takers, risk managers and control and support groups in the process to ensure these objectives can be met. Market Data Strategy and Analytics (MDSA) is a function within MVRM that is responsible and accountable for the procurement, analysis and governance of historical market data used as inputs in the key risk metric (eg Value at Risk, Economic Capital, Credit Counterparty Risk, Portfolio Stress Test). What well offer you : . 100% reimbursement under childcare assistance benefit (gender neutral). Sponsorship for Industry relevant certifications and education. . . Accident and Term life Insurance. Your Key Responsibilities Applying experience and subject matter expertise to perform RTB tasks such as VaR/SVaR impact analysis for both Hist Sim Sensi Based and Hist Sim Full Reval, continuous improvement of processes and coordination of changes in market data. Perform data quality checks to ensure the completeness and accuracy of EOD data / time series are at par to use for risk calculations. Manage weekly market data releases within SLAs for VaR/SVaR/FRTB/Economic capital calculation and ensure timely escalation. Analyzing impacts of time-series changes on group level VaR and ability to communicate/coordinate effectively to stakeholders. Liaising with Market risk managers, FO quant, change teams and Methodology to perform deep dives on data challenges in new market risk models/methodology changes/RNIV and implementation of new regulations such as FRTB and IHC examination. Actively take apart in proxy decision making and come up with appropriate proxy choices for a time- series. Perform Stressed-period-selection and analyze results for accuracy and reliability. Help specify requirements and test functionality for new implementation and ability to coordinate with Risk-IT and Strats for seamless implementation of new data requirements and process enhancements. Your skills and experience 5-8 years experience in investment banking, Market Risk, specifically in controlled production environments. Good knowledge of financial instruments and understanding pricing of vanilla derivatives across all asset classes Strong understanding of global markets across asset classes and ability to connect macroeconomic events with impact to various market data points Demonstrated excellence in production activities for a financial institution with a strong control culture Experience of change management and implementation of new production processes Hands-on experience of using external data sources such as Bloomberg, MarkIT & Reuters. Programming skills in Python is a must Education | Certification (Recommended): Engineering or bachelors degree in finance from an accredited college or university with excellent project experience and grades in quantitative and numerical coursework. Certification in Financial Risk Management will be a plus. Business Competencies: Communication - Experienced Industry Knowledge - Experienced Risk Management Basic Innovation Basic Managing Complexity - Basic Technical Competencies: Risk Management Experienced Financial Product Knowledge - Experienced How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
5.0 - 10.0 years
32 - 37 Lacs
Mumbai
Work from Office
: Job Title AI/ML and Knowledge Management LocationMumbai, India Corporate Title: Assistant Vice President Role Description The AI/ML and Knowledge Management team will drive the build of 1 LOD data analytics and knowledge management capability, with a view towards supporting a proactive risk management function. The candidate will take active responsibility in developing solutions to achieve strategic and business objectives. The candidate will provide technical expertise and use large language models (AI/ML) effectively to build solutions to ensure continuous development of risk MI, data models for Risk and Control assessments, regulatory sentiment analysis, and knowledge management for Technology Risk across CB, IB and Ops divisions. The 1st line Tech Risk function for business divisions (CB, IB and Ops) at Deutsche Bank sits within the Divisional Control Office. CB and IB front to back have the largest footprint as a risk bearing function within the banking divisions and you will be part of a dynamic team which is consistently in demand for providing insights, assessments and managing IT and IS risks on behalf of the business. As part of the team, you will join the Banks journey and contribute towards our strategic goal of managing technology risk within appetite whilst enabling adoption of emerging and new technologies for business growth. You will do so through promoting a data-enabled risk management function, that provides business division aligned insights for informed decision making. The role will work closely with stakeholders within the team and in business divisions to gather requirements and provide innovative solutions for risk insights and analytics capabilities. This role will report directly to the AI/ML and Knowledge Management Lead and has no line management responsibilities. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Establish and maintain a risk reporting model for IT and IS risk. This includes operational and risk dashboards for senior management views. Develop a knowledge management model which helps create a structured and indexable central repository for regulatory responses and presentations for various councils. Leverage opportunities to design innovative solutions that facilitate the periodic Risk and Control assessments with singular view of contextual and reference data. Develop process models that aid intelligent response production for multiple and global regulatory and external queries. Be a catalyst and an enabler for sustainable IT&IS risk reduction in-line with changing regulatory landscape and overall internal controls framework. Partner with reporting functions in other teams to ensure alignment with business needs and group risk management framework. Your skills and experience Minimum 5 years experience in Data Analytics - designing and implementation of data models and creating meaningful dashboards that drive insights. Overall experience in similar roles in a Technology division or in a Banking Technology division or IT audit in a cross-cultural and diverse operating environment Good understanding of Industry best practices over how risk data or AI models are defined, and data quality and integrity is maintained. Programming Language Python, MS SQL and Data analytics and visualization tools Tableau, SAP objects, Informatica, Alteryx. Experience in developing data standards, processes, and policies, as well as developing and implementing enterprise data strategies, operational data stores and data quality tools. Experience with dimensional modeling, change data capture methods and implementation of data warehouse and data lake house architectures. Strong team player with a result-oriented mindset and ability to deliver under tight timelines. Must be comfortable with navigating ambiguity to extract meaningful risk insights. How well support you
Posted 1 month ago
4.0 - 9.0 years
6 - 11 Lacs
Gurugram
Work from Office
Job Title: Oracle Developer Location: Gurugram, India Experience Required: 5+ years We are seeking an experienced Oracle Developer to join our team. The ideal candidate should have 5 + years of experience in Oracle PL/SQL development, with expertise in writing complex SQL queries and troubleshooting database issues. You will be responsible for developing, optimizing, and maintaining database solutions to meet business needs Key Responsibilities: Develop and maintain PL/SQL code and complex SQL queries. Troubleshoot and resolve database-related performance issues. Collaborate with teams to design database solutions. Optimize database performance and ensure data integrity. Participate in code reviews and document solutions. Key Qualifications: 5+ years of experience in Oracle PL/SQL development. Proficient in writing and optimizing complex SQL queries. Interested candidates can send their resume at nandini.singh@satincreditcare.com
Posted 1 month ago
5.0 - 10.0 years
0 - 0 Lacs
Bengaluru
Work from Office
Job Title : PLSQL -Developer- Banking project Location State : Karnataka Location City : Bangalore Experience Required : 5 to 10 Year(s) Shift: Rotational Work Mode: Onsite Position Type: C2H Openings: 3 Immediate joiners only - Local to Bangalore Company Name: VARITE INDIA PRIVATE LIMITED Interested candidate share there updated resume sangeeta.t@varite.com For more information contact sangeeta @ 8929376486 About The Client: An American multinational computer technology company headquartered in Austin, Texas, United States. A global technology provider offers a comprehensive suite of software solutions, encompassing a flagship relational database management system, enterprise resource planning, customer relationship management, and cloud services. Additionally, the company delivers middleware products, business intelligence tools, and industry-specific applications, addressing diverse business needs worldwide. As a key player in application development, it stewards a widely utilized programming language. These software solutions cater to businesses across various industries and are widely adopted for scalability, security, and innovation. About The Job: We are looking for resources with strong skills in SQL, PLSQL programming. They should be able to develop, optimize and maintain PL/SQL stored procedures/functions and packages and should be well versed in writing complex queries and performance tuning. Candidate should be able to troubleshoot and resolve production/implementation issues in a timely manner. Experience in Core Java and financial services domain would be an added advantage Qualifications: B.TECH/ MCA/ BCA How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Posted 1 month ago
10.0 - 14.0 years
35 - 50 Lacs
Mumbai
Work from Office
To drive the implementation, customization, and optimization of Odoo ERP, particularly focusing on Retail and POS modules. The role supports the operational needs of our retail sites by ensuring seamless integration, efficient workflows, and scalable solutions that align with global retail strategies. Key Responsibilities Lead the design, development, and deployment of Odoo solutions across Retail and POS modules. Customize Odoo workflows, dashboards, and interfaces based on functional and operational requirements. Collaborate with cross-functional teams to align business processes with Odoo capabilities. Ensure integration of POS systems with inventory, accounting, CRM, and third-party hardware (e.g., barcode scanners, printers). Troubleshoot and resolve system issues with a focus on minimizing business disruption. Develop and maintain system documentation, user manuals, and training materials. Deliver ongoing support, enhancements, and upgrades for Odoo Retail applications. Conduct data migration and validation during system upgrades or store rollouts. Keep current with Odoo updates, modules, and best practices to ensure platform scalability and performance. Key Cultural Fit You’re entrepreneurial, solution-driven, and thrive in fast-paced retail environments. You break complex challenges into smart, manageable solutions. You blend analytical thinking with strong execution to deliver measurable impact. You adapt quickly, act decisively, and work effectively across departments and geographies Work Experience: 4–6 years of experience in Odoo ERP implementation with a strong focus on Retail and POS modules. Proven experience in supporting multi-location retail networks through Odoo. Solid background in system integration, automation, and process optimization in a retail environment. 4–6 years of experience in Odoo ERP implementation with a strong focus on Retail and POS modules. Proven experience in supporting multi-location retail networks through Odoo. Solid background in system integration, automation, and process optimization in a retail environment. Internal: IT, Retail Operations, Supply Chain, Finance, Digital Transformation teams, External: Odoo Partners, ERP Vendors, Technology Consultants
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Pune
Work from Office
Relevant experience required (in years): 3+ years of IT experience. Your position Within Vanderlande, the primary tool for managing our product data is Enovia 3DEXPERIENCE. The PLM tool is highly integrated into the Vanderlande IT landscape, using our ESB. It acts as the product data backbone. In this position, you will be responsible for the quality of the PLM service for over 2000 active users, spread across around the world. We are seeking a motivated Enovia PLM resource with 3+ years of experience to join our team in Vanderlande, Pune. Your team The PLM team consists of 9 people spread between Veghel and Pune, India. The members are multi-disciplinary, including both technical and functional specialists. The PLM team is part of the ICT Platform and Technology Solutions department. This department focusses on delivery of services which are used for the development and lifecycle management of multi-disciplinary Vanderlande products. Required Skills & Competencies: Good knowledge of Enovia PLM (2016x onwards) Proficient in Core Java and JavaScript, JSP, Customization of UI3 Component, triggers, TCL Scripting, MQL. Knowledge of TVC (Technia Value Component) will be an added advantage. Experience in developing Web Services using SOAP and RESTFUL Services. Knowledge of Exalead search and its configuration. Knowledge of integration with Solidworks. Knowledge of build tools such as Ant, Gradle, or Maven. Experience with version control systems like GIT or Sourcetree. Experience in working with Eclipse/IntelliJ IDE. Understanding of Agile methodology and Scrum practices. Strong communication and interpersonal skills. About the Company: Vanderlande Website: Why should you join Vanderlande India Global Capability Center (GCC) We are certified as Great Place to Work by the prestigious Great Place to Work Institute. Flexible and Hybrid Workplace. Vanderlande Academy and training facilities to boost your skills. Mediclaim benefit including parental coverage. On-site company health centers with a gym, employee wellbeing sessions, in house doctor support. A variety in Vanderlande Network communities and initiatives. Opportunity to collaborate globally.
Posted 1 month ago
2.0 - 5.0 years
4 - 6 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
PL such as Python; Framework : Django, Flask. Proficient in MySQL with expertise in PL SQL, Triggers, Joins, and Views. Experience using CV using TensorFlow and Torch. Exp in object detection models like YOLO, SSD. Exp with HTML, , and JavaScript Required Candidate profile Good communication and teamwork skills Experience with cloud platforms such as AWS, Azure, or GCP is a plus Experience SQL and NoSQL databases such as MongoDB. Knowledge of System Architecture
Posted 1 month ago
8.0 - 10.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: CONGA CPQ. Experience8-10 Years.
Posted 1 month ago
8.0 - 10.0 years
8 - 12 Lacs
Mumbai
Work from Office
Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Finacle customization version 7. Experience8-10 Years.
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
Pune
Work from Office
Citrix Exp :5+years relevant in citrix Location :Hyderabad,Pune,Bangalore Rotoational shifts ,weekend support required Wo rate :140k max including markup Role Purpose Must to have: Core Components of Citrix: Citrix XenDesktop , XenAppNetScaler (firmware upgrade, certificate renewal and troubleshooting)Version MigrationsTroubleshootingScripting understandingFlexible to rotation shiftsWeekend support Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails
Posted 1 month ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years.
Posted 1 month ago
5.0 - 8.0 years
9 - 14 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years.
Posted 1 month ago
2.0 - 6.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy Mandatory Skills: Salesforce Data Migration. Experience3-5 Years.
Posted 1 month ago
2.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5.0 - 8.0 years
8 - 12 Lacs
Mumbai
Work from Office
Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Finacle customization version 7. Experience5-8 Years.
Posted 1 month ago
2.0 - 7.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
10.0 - 15.0 years
14 - 19 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Cisco Routing and Switching. Experience>10 YEARS.
Posted 1 month ago
3.0 - 8.0 years
6 - 11 Lacs
Pune
Work from Office
salesforce developer Responsibilities Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements Ensuring Salesforce best practices are followed in configuring and customizing the application Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solutions feasibility and functionality Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements , including specifications for user interfaces, customized applications and interactions with internal Salesforce instances Certifications Salesforce AppBuilder Platform Developer I Platform Developer 2 Sales Cloud Service Cloud
Posted 1 month ago
3.0 - 5.0 years
7 - 11 Lacs
Mumbai
Work from Office
Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Finacle customization version 7. Experience3-5 Years.
Posted 1 month ago
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