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12.0 - 19.0 years

15 - 19 Lacs

Pune

Work from Office

Responsible for driving and monitoring a 24x7 customer facing team providing L1, L2 & L3 technical support in Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of providing timely resolution to technical issues faced by customer & ensuring a good post-sales support experience to the customer. This is a tactical role which has a significant mid-term impact on business unit s overall results. Responsibilities Monitor and review resolution of customer issues by customer service operations team, analyse productivity and escalation of issues. Incident management - assign incident manager for critical/escalated faults, manage all customer communication, work with internal stakeholders to ensure timely fault resolution. Plan support needs for the customer; ensure timely execution of service acceptance function & compliance with turnaround time (SAT) Engage with customers, understand their expectations, gather transaction feedback, and ensure closures within the fault window. Monitor spikes in escalation of tickets. Devise mechanism to track all escalations & identify root cause of the escalations. Identify improvement areas in terms of process, people, resources to avoid escalating situations & implement solutions. Review of performance on a periodic basis and minimize recurrence of incidents basis the past trends. Share timely feedback with engineering team on customer experience and major issues faced by them. Identify key problem segments and plan changes on a pro-active basis. The role will lead a large team.Desired Skill sets Excellent customer handling ability. Should have dealt with large team sizes. Experience on building process efficiency Expertise on implementation, installation, integration troubleshooting and overall functionalities.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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2.0 - 6.0 years

0 Lacs

gaya, bihar

On-site

You will play a key role in supporting the department's operations in alignment with Hyatt International's Corporate Strategies and brand standards, ensuring the satisfaction of employees, guests, and owners. As the Assistant Manager - Human Resources, your primary responsibility will be to contribute to the effective functioning of the Personnel Department within the Human Resources Division. You will work closely with the Director of Human Resources or Human Resources Manager to execute Hyatt's People Philosophy across the hotel. Ideally, you should possess a university degree or diploma in HRM/HRD or Hospitality/Tourism management. Additionally, a minimum of 2 years of experience as a Human Resources Assistant Manager or Coordinator in a larger operation is required. Strong problem-solving abilities, administrative proficiency, and excellent interpersonal skills are essential for success in this role.,

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1.0 - 2.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Responsibilities: * Sell travel packages and itineraries * Manage tour bookings and cancellations * Provide exceptional customer service * Collaborate with tour operators and suppliers Travel allowance Health insurance Life insurance Sales incentives

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0.0 - 5.0 years

2 - 2 Lacs

Bengaluru

Hybrid

Responsibilities: Sell holiday packages & tours Manage travel itineraries & bookings Provide exceptional customer service Coordinate airline tickets & hotel reservations Ensure timely delivery of travel documents

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1.0 - 6.0 years

1 - 5 Lacs

New Delhi, Kaushambi, Delhi / NCR

Work from Office

Handling Inbound Tour Enquires Good Communication skills in English, Both Spoken & Written. Making itineraries & costing for tours. Handling Sales Enquiries, Bookings, Documentation, Complaints handling, etc. Processing bookings by coordinating with the operations team. Good Knowledge about destinations of India and Indian Subcontinent Attending to customer queries through emails and phone calls. Self-motivated, and resourceful. Should be a quick learner. Ability and willingness to work in a multi-tasking environment. Attention to Detail, Innovative and Creative. Excellent convincing and communication skills Experience in travel company is must. Self-motivated, resourceful Should be a quick learner. Ability and willingness to work in a multi-tasking environment Note- Experienced candidates from Travel Industry preferred

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1.0 - 4.0 years

1 - 2 Lacs

Pune

Work from Office

* Promote and sell domestic and international travel packages. Achieve monthly and quarterly sales targets. * Generate new business through referral, cold calls, collaborate with the operations team. * Keep up-to-date with travel trends, destinations Perks and benefits Salary + sales Incentive

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5.0 - 8.0 years

6 - 8 Lacs

Gurugram

Work from Office

Job Summary: We are looking for a dynamic and result-oriented Business Development Manager to join our growing travel business. The ideal candidate will be responsible for acquiring corporate clients and direct travel clients across India. The role involves identifying new business opportunities, building long-term client relationships, and ensuring sustained revenue growth from B2B and B2C channels in the travel segment. Key Responsibilities: Identify, target, and acquire new corporate clients for domestic and international travel services (business travel, incentive travel, group bookings, etc.). Maintain and nurture strong relationships with existing clients to ensure repeat business. Develop and execute a strategic business development plan aligned with the companys revenue objectives. Prepare and deliver tailored travel proposals, presentations, and corporate travel packages to potential clients. Collaborate with internal teams (Operations, Visa, Marketing) to ensure timely and accurate delivery of services to clients. Maintain regular contact with key decision-makers in target companies across industries. Monitor market trends and competitor activity to identify new opportunities. Attend trade shows, industry networking events, and exhibitions to build client network. Achieve monthly and quarterly sales targets for both corporate and direct clients. Submit regular sales reports, forecasts, and client feedback to the management team. Key Requirements: Bachelors Degree in Business, Travel & Tourism, Marketing, or related field. 5 to 8 years of proven experience in business development in the travel and tourism industry with a focus on corporate clients. 3+ years of experience in corporate travel management. Excellent command on English language, especially rules of syntax, punctuation, and grammar. Readiness for minimum 3 years of commitment. Strong network and relationships with corporate clients across India. Knowledge of corporate travel trends, travel management tools, and customer expectations. Strong negotiation, presentation, and communication skills. Target-driven and self-motivated professional. Willingness to travel for client meetings, industry events, and lead conversions. Exposure to handling MICE (Meetings, Incentives, Conferences, and Exhibitions) clients. Familiarity with CRM tools and digital lead-generation strategies. Knowledge of travel CRM and corporate booking platforms.

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1.0 - 6.0 years

4 - 7 Lacs

Noida, Chandigarh, Dehradun

Work from Office

Hello We are Looking for experienced US Travel sales consultant Calls - PPC/Meta loc - Chandigarh/ Dehradun/ Delhi/Noida/ggn Salary upto 55,000/- 5 days working / Unlimited Incentives Call or whatsapp cv at 8174083320 | Shubhangi Required Candidate profile Required US Travel sales Experience Either in PPC or Meta search calls

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12.0 - 22.0 years

5 - 7 Lacs

Ludhiana, Nagpur, Hyderabad

Work from Office

1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience Roles and Responsibilities 1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience

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2.0 - 7.0 years

3 - 7 Lacs

Noida, New Delhi, Gurugram

Work from Office

Call/whats app HR 8368904214 Travel Consultant Spanish Bilingual/US /UK PPC/Meta Calls Min 2 year travel sales experience is mandatory... Location-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/Whats app HR 8368904214

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Undergrad/Graduate Fresher and Experience Both can apply. Both side Cabs & Meals 5 Days Working Sat-Sun Fixed Off Excellent Communication Skills Salary Up to 30K in hand To apply, WhatsApp your cv on 8700694564 / 9870574797 Required Candidate profile Undergrad/Graduate with 6 months Experience. Excellent Communication Skills Required To apply, WhatsApp your cv on 8700694564 / 9870574797

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2.0 - 7.0 years

3 - 7 Lacs

New Delhi, Gurugram

Work from Office

Call/whats app HR 8512850830 Travel Consultant Spanish Bilingual/US /UK PPC/Meta Calls Min 2 year travel sales experience mandate Location-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/Whats app HR 8512850830

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6.0 - 9.0 years

10 - 13 Lacs

Gurugram

Work from Office

The primary responsibility is to drive sales and promote our hotel accounts to B2B travel agencies. The ideal candidate should possess a strong B2B agent network & a proven track record in marketing & business development within outbound hotel chain Required Candidate profile Bachelor's degree MBA 6+yrs in B2B sales within hospitality Proven sales track record strong relationships with travel agencies excellent negotiation communication & analytical skills Niki-7205318188

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0.0 - 4.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Grad / UG with min. 6 months of GDS / Travel experience Freshers can also apply Salary up to 18k-37k + incentives Location - Gurgaon Work from Office 5 days working Need excellent communication skills Call for more details Soni-9910990566

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0.0 - 5.0 years

1 - 2 Lacs

Ernakulam

Work from Office

As a Travel Consultant, your main job is to talk to customers (walk-in, phone, WhatsApp, etc) and help them plan and book their holidays. You will understand what kind of trip they want and suggest the best packages, both in India & abroad.

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8.0 - 13.0 years

10 - 13 Lacs

Gurugram

Work from Office

Job role: Product Manager- Go-to-Market Strategy Location: Gurugram About us: Hi Tours Group is a trusted name in the travel industry with over 30 years of experience, comprising three key divisions: Hi DMC for inbound tourism across India, Bhutan, Nepal, Sri Lanka, Maldives etc. Hi Tours Outbound for international leisure travel, and Hi Offsite for corporate MICE and incentive programs. Together, we offer end-to-end travel solutions backed by strong destination expertise and reliable service. Role summary: Hi Tours Group is seeking a highly driven Product Manager to take full ownership of the go-to-market strategy for outbound travel destinations across Southeast Asia, the Middle East, Central Asia, and more. This is a mission-critical role covering both B2B (agent-driven) and B2C (direct-to-consumer) verticals. This role is at the intersection of destination partnerships, product creation, content merchandising, pricing strategy, and sales enablement . You will work closely with our DMC partners to develop compelling destination products and ensure they are well-packaged, priced, and visible across our sales and marketing channels. You will be supported by a Product Assistant , but are expected to take full ownership of execution, right from liaising with DMC partners to driving adoption across markets (US, UK, France, GCC, and India). Key Responsibilities: Go-to-Market Leadership: Own the end-to-end go-to-market lifecycle for each outbound destination. DMC & Vendor Relations: Establish and manage relationships with DMC partners; maintain active communication through WhatsApp groups and shared channels. Product Creation & Curation: Facilitate product inputs from DMC partners, finalize itineraries, inclusions, T&Cs, and pricing based on market requirements. Market-Centric Customization: Build differentiated offerings for our international markets (US, UK, France, GCC) and the domestic Indian market. Content & Merchandising: Oversee uploading of product content, pricing, and special offers to B2B and B2C platforms; ensure timely and accurate updates. Collaboration with Marketing: Work with internal marketing teams to translate destination products into high-quality brochures, creatives, landing pages, etc. Sales Team Enablement: Ensure front-end sales teams are trained and aligned with the products core value proposition and current promotions. Process Improvement: Create SOPs and collaborate with teams such as Six Sigma to streamline product workflows and minimize errors. Skills and Experience: 8 to 10 years of experience in outbound travel product management at companies like Thomas Cook, MakeMyTrip, Cox & Kings, Yatra, or international travel firms with India offices. Strong exposure to destination packaging, contracting, and pricing across multiple geographies. Entrepreneurial mindset who is also highly accountable, and resourceful. Deep understanding of outbound travel markets and traveler behavior. Ability to translate customer insights into commercially viable products. Strong relationship-building skills with vendors, DMCs, and cross-functional teams Comfort with dynamic pricing, content merchandising, and market segmentation Why Join Us: Work with leading international travel brands Be part of a reputed, long-standing DMC Exposure to multi-country programs Training, FAM trips, and growth opportunities Friendly work culture, flexibility, health benefits, and recognition

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7.0 - 12.0 years

16 - 25 Lacs

Bengaluru

Work from Office

Job Title: Finance Consultant Service Line: Government & Public Sector Sub-service line: IIDA Location: Bangalore, on-site, no work from home >>About KPMG India: G&PS IIDA Advisory Industrial and infrastructure development holds critical significance for India's economic growth, acting as a catalyst for greenfield/ brownfield infrastructure development, industrial deepening, enhanced productivity, job creation and achieving ambitious development goals. The Government's unwavering commitment to advancing economic expansion is evident through transformative national programs and amplified capital spending. By strategically prioritizing these sectors, the government aims to lay the foundation for sustained progress, regional inclusivity, and heightened global competitiveness, helping ensure a robust and prosperous future for the nation. The Industrial and Infrastructure Development Advisory (IIDA) practice of KPMG in India has been advising and assisting India’s development objective by seamlessly bridging the gap between Government’s vision and execution, steering impactful initiatives across the spectrum of infrastructure, industrial and Small and Medium Enterprises (MSME) development as well as tourism, leisure, and sports. Our multidisciplinary approach blends cutting-edge strategies, regulatory acumen, and global best practices. Our team of multi-domain experts has successfully delivered national priority strategic engagements, providing guidance and insights to central and state governments, Public Sector Units (PSUs), and multilateral institutions About the Role: We are seeking a highly skilled and motivated Finance Consultant with a strong background in Public-Private Partnership (PPP) projects, particularly in the tourism and infrastructure sectors. The ideal candidate will bring deep expertise in financial modeling, project structuring, and bid process management, with a proven track record of working with government bodies and international financial institutions. Key Responsibilities: Develop and analyze financial models for PPP projects in tourism, infrastructure, and urban development sectors. Evaluate and recommend suitable PPP options and project structuring strategies. Support bid process management , including preparation of tender documents and developer selection. Collaborate with stakeholders from Central/State Governments, PSUs, and International Financial Institutions . Provide strategic financial advisory services throughout the project lifecycle . Ensure compliance with relevant financial, legal, and regulatory frameworks. Prepare and present reports, proposals, and presentations to clients and internal teams. Required Qualifications & Experience: Educational Qualification: MBA (Finance) / CA / CFA or equivalent. Minimum Experience: 7 years overall, with at least 3 years in: Financial modeling and structuring of PPP projects. Projects in the Tourism / Infrastructure sector for government or international agencies. Language Proficiency: Fluency in Kannada (speaking and reading) is mandatory . Desirable Experience: End-to-end experience in PPP project lifecycle in tourism/infrastructure. Experience in tender preparation and bid process management . Familiarity with government procurement processes and stakeholder engagement. Why Join Us: Work on high-impact projects that shape public infrastructure and tourism. Collaborate with a dynamic team of experts in a leading consulting environment. Opportunity to contribute to sustainable and innovative development initiatives.

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0.0 - 2.0 years

0 - 3 Lacs

Mumbai, Delhi / NCR

Work from Office

Freshers Can Apply Age 18-26 Years Minimum Education : 12th pass Role & responsibilities Greeting and welcoming Passengers and Solving issues. Providing them with proper flight instructions Keeping a check on passengers and their safety Greeting passengers and guiding them to their respective seat Required Experience, Skills, and Qualifications: - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Outgoing personality with excellent interpersonal skills Age between 18-26 yrs.

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0.0 - 2.0 years

3 - 6 Lacs

Vadodara

Work from Office

Leading a team to execute day to day deliverables Managing clients & developing sound business relationship Identify & execute communications strategy as per business Requirement Managing & Leading a team of 25-30 people Call HARSHITA @ 9328544808 Required Candidate profile >Hardworking >Willing to Learn >Strong Mentality >Good Listener >People Skills >Growth Oriented (personal & professional) >Solution Oriented >Long Term Vision >Rejection Handling >Immediate Joining.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 2.0 years

1 - 1 Lacs

Noida

Work from Office

Responsibilities: * Manage travel bookings & itineraries * Meet sales targets through effective marketing strategies * Collaborate with tour operators on package development * Provide exceptional customer service at all times Work from home

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0.0 - 5.0 years

1 - 5 Lacs

Kolkata, Rajarhat, New Town

Work from Office

Mega Walk in Drive is Going for Global Leading Travel Brand (17th May - 24th may) Process - International Chat Voice & Blended Process Call & WhatsApp No: 9147047911 | 9147047910 | 9831388551 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047911 | 9147047910 | 9831388551 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive

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2.0 - 4.0 years

2 - 3 Lacs

Chennai, Jaipur, Bengaluru

Work from Office

Sales Executives – B2B Sales for a Dubai-based travel firm Locations: Chennai, Bengaluru, Jaipur. Salary: 2.4–3 LPA + commissions. 2–3 yrs exp. Must own two-wheeler. 6-day work week. Drop your CV on WhatsApp: 6267998659 info@hr99global.com Required Candidate profile -Acquire new B2B clients through cold calls, visits, and networking -Handle client meetings and prepare quotations/itineraries -Build long-term relationships with travel agents & corporates Perks and benefits Health Incentive, Health Insurance, Travel Perks

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0.0 - 4.0 years

0 Lacs

karnataka

On-site

You will be joining Solopackers, a revolutionary social travel platform based in Bangalore that aims to connect solo travelers with like-minded companions through curated travel packages. As a highly motivated trip specialist, you will start as an intern and play a crucial role in shaping the future of solo travel. Your responsibilities will include creating and planning engaging travel itineraries, sourcing and booking hotel/villa accommodations, managing travel groups, and ensuring the smooth execution of trips. You will be tasked with designing detailed itineraries tailored to the preferences of solo travelers, coordinating all trip components such as accommodations, transportation, activities, and local experiences, and providing exceptional customer support throughout the travel journey. To excel in this role, you should possess or be pursuing a degree in Tourism, Hospitality, Business, or a related field. A passion for travel, a strong organizational acumen, excellent communication skills, and a knack for problem-solving are essential. While prior experience in travel planning, customer service, or group management is advantageous, it is not a key requirement. Solopackers values individuals who exhibit a high rate of growth potential and align with the ethos of an early-stage startup. Additionally, you will be expected to stay updated on travel trends, destinations, and activities, and incorporate new findings into future travel packages. Gathering feedback from travelers to enhance and refine services will also be a part of your role. If you are someone who thrives in a dynamic environment and is keen on contributing to the evolution of solo travel experiences, we encourage you to apply.,

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