About the job: Key responsibilities: 1. Design and develop detailed travel itineraries that cater to the interests and preferences of solo travelers 2. Coordinate all aspects of the trips, including accommodations, transportation, activities, and local experiences 3. Ensure smooth execution of planned trips, handling any issues that arise, and ensuring travelers have a positive experience 4. Manage travel groups, facilitating introductions and interactions among group members, and ensuring everyone's needs are met 5. Provide exceptional customer support to travelers before, during, and after their trips 6. Conduct research to identify new travel trends, destinations, and activities that can be incorporated into future travel packages 7. Gather feedback from travelers to continually improve and refine travel packages and services Who can apply: Only those candidates can apply who: Salary: ₹ 2,20,000 - 3,30,000 /year Experience: 0 year(s) Deadline: 2025-08-01 23:59:59 Skills required: Marketing Strategy, Consulting, Sales Management, Interpersonal skills, Sales, Marketing, Effective Communication, Travel Itinerary Making, Travel Management and Sales Strategy About Company: Solopackers is a social tech-travel platform that empowers travelers to explore the world with like-minded individuals. We leverage a sophisticated matching algorithm and curated travel packages to ensure solo travelers find the perfect companions, discover hidden gems, and create lasting memories.

📍 Bangalore / Mumbai 🕒 Full-time | Immediate Joiners Preferred About Us: Solopackers is a fast-growing community travel company for solo travelers looking to explore the world with like-minded people. We're expanding into global markets, and are looking for an Operations Executive who can drive sales, manage bookings, and ensure a smooth travel experience for our customers. Your Role: As an Operations Executive , you’ll be the backbone of our customer experience — from inquiry to booking to post-trip support. You’ll work closely with the sales and marketing team, our ground partners, and our customers to manage: Lead follow-ups and converting them into confirmed bookings Coordinating with local vendors, guides, and accommodation providers Maintaining CRM tools, booking data, and customer databases Resolving customer queries over WhatsApp, email, and calls Ensuring pre-trip documentation, payments, and confirmations are on track Reporting daily/weekly performance metrics to management You Should Apply If You Have: 1-3 years of experience in travel operations, trip planning, or customer service Strong communication and follow-up skills Fluency in English (written + spoken) Basic knowledge of Excel/Google Sheets, and CRM or booking tools Ability to multitask, work under pressure, and solve problems in real time A love for travel and helping others experience it better What’s in it for You? Competitive salary + performance-based incentives Remote-friendly work culture Direct impact on a fast-growing travel startup expanding globally Free/discounted travel perks for top performers Opportunity to grow into Operations Head role as we scale