Title Grievance Officer

As a Grievance Officer at Chinmay Finlease Limited, located in Ahmedabad, your primary responsibility will be to address customer complaints, resolve issues, and ensure compliance with regulatory requirements. You will play a crucial role in maintaining customer satisfaction and upholding the company's reputation. To excel in this role, you should possess strong communication and interpersonal skills. Your ability to handle and resolve customer complaints efficiently will be key to success. A thorough understanding of regulatory requirements in the finance industry is essential, and attention to detail and excellent problem-solving skills are highly valued attributes. Candidates with prior experience in Non-Banking Finance Companies (NBFCs) will be given preference. Additionally, a Bachelor's degree in Finance, Business, or a related field is required to be considered for this position. If you are someone who thrives in a customer-centric environment, where your actions directly impact customer experience, and compliance is of utmost importance, then this role at Chinmay Finlease Limited may be the perfect fit for you. Join our team and contribute to our mission of providing short-term unsecured personal loans efficiently through our innovative technology platform.,