Time and Expense Assistant Product Manager

At EY, you'll have the opportunity to shape a career that aligns with your unique qualities, supported by a global network, inclusive environment, and cutting-edge technology to empower your growth. Your distinctive voice and perspective are valued to contribute towards enhancing EY's continuous progress. By joining us, you can craft an exceptional journey for yourself while contributing to creating a better working world for all. As an Assistant Director - Time and Expense Assistant Product Manager within the Mercury Support Team (MST), a collaborative Finance/Enterprise Technology organization at EY, you will play a pivotal role in implementing innovative technologies that underpin our core operational processes throughout the Opportunity and Engagement Lifecycle and associated Finance Applications. Our focus is on enhancing customer experience through innovative solutions, operational efficiency, and stable services. Collaborating with technology experts and business professionals, you will be at the forefront of driving business growth, learning opportunities, and significant impact. Key Responsibilities: - Document business processes, workflows, and requirements to ensure alignment with organizational objectives. - Develop detailed functional specifications for SAP Timesheet and SAP Concur Expense components. - Support the lead Product Manager in communicating with stakeholders and the technical team. - Engage in product update lifecycle, emphasizing demand, requirements, validation, and business signoff. - Facilitate requirements review, validation activities, and user acceptance testing for new features. - Ensure adherence to industry best practices, regulations, and internal policies. - Monitor the effectiveness of SAP components in supporting business operations and report on their impact. - Manage functional incidents, service requests, and problem tickets through resolution. - Analyze batch failures/errors and provide insights to the lead Product Manager. - Assist in staffing planning across SAP Timesheet and SAP Concur Expense product suite. - Mentor and develop team members, oversee onboarding, and facilitate career development. - Establish and maintain relevant controls and feedback systems within the department. Skills And Attributes Required: - 5+ years of experience in business system environment with expertise in SAP Concur employee expense solution. - Proficiency in SAP Timesheet and SAP Concur Expense solutions for global professional services organizations. - Strong communication skills and ability to work in diverse cultural settings. - Familiarity with Artificial Intelligence, BOT Framework, and Machine Learning. Qualifications: - Creative mindset with analytical skills and ability to manage complex projects independently. - Effective listening and conflict resolution skills. - Excellent written and verbal communication abilities. - Flexibility to work outside regular office hours to meet global organizational needs. Education: - Bachelor's degree in finance, business, computer science, or related field, or equivalent experience. Experience: - 5+ years of relevant experience in SAP Concur function. - Possession of a current professional certification preferred. EY offers a dynamic work environment with opportunities for growth and development. The benefits package emphasizes physical, emotional, financial, and social well-being. Continuous learning, transformative leadership, and a diverse and inclusive culture are key pillars of EY's commitment to building a better working world.,