Telus Digital|| Hiring For Customer Service Voice Profile

0 - 3 years

3 - 4 Lacs

Noida Delhi / NCR

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & Responsibilities

  • Performing inbound calls from wire transfer customers and agents.
  • Take 50-150 calls per day and process transactions totaling tens of thousands of dollars everyday.
  • Answer a wide range of inquiries and solve a wide range of customer service issues and problems.
  • This job has a highly regimented schedule and requires a full day of assisting customers on the phone.
  • Strong customer service skills including diplomacy and the art of diffusing tense situations are required.
  • Processing customers orders and ensuring its accuracy and completion.
  • Participating in continuous training sessions and sharing best practices.
  • Show good oral and written skills for call escalation via call sheet completion or call escalation.

Whatsapp your resume to Neeraj@8285244315.

Preferred candidate profile

  • Educational Qualification: Any Graduate
  • Work Experience : 0-3 yrs months of experience in customer service in international voice process
  • Excellent communication in English.
  • Should be comfortable in night shifts and rotational week offs.
  • Ability to model the incorporate value of respect, courage, passion, teamwork and integrity.
  • Working Model : 24*7 (work from Office)

Whatsapp your resume to Neeraj@8285244315.

Perks and benefits

  • Salary Range- Upto 4.2 LPA.
  • Medicare Facility(free online consultation with Doc)
  • Location : Noida Sector 135
  • Free pick up and drop facility will be provided within 35 Kms

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TELUS International

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