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Telus Digital|| Hiring For Customer Service Voice Profile

Telus Digital|| Hiring For Customer Service Voice Profile

TELUS International

0 - 3 years

3 - 4 Lacs

Noida Delhi / NCR

Posted:1 week ago| Platform:

Apply

Skills Required

International BPO BPO Customer Support customer service Customer Care Calling Commerce Voice Process International Voice Voice Support International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & Responsibilities

Performing inbound calls from wire transfer customers and agents.
Take 50-150 calls per day and process transactions totaling tens of thousands of dollars everyday.
Answer a wide range of inquiries and solve a wide range of customer service issues and problems.
This job has a highly regimented schedule and requires a full day of assisting customers on the phone.
Strong customer service skills including diplomacy and the art of diffusing tense situations are required.
Processing customers orders and ensuring its accuracy and completion.
Participating in continuous training sessions and sharing best practices.
Show good oral and written skills for call escalation via call sheet completion or call escalation.

Whatsapp your resume to Neeraj@8285244315.

Preferred candidate profile

Educational Qualification: Any Graduate
Work Experience : 0-3 yrs months of experience in customer service in international voice process
Excellent communication in English.
Should be comfortable in night shifts and rotational week offs.
Ability to model the incorporate value of respect, courage, passion, teamwork and integrity.
Working Model : 24*7 (work from Office)

Whatsapp your resume to Neeraj@8285244315.

Perks and benefits

Salary Range- Upto 4.2 LPA.
Medicare Facility(free online consultation with Doc)
Location : Noida Sector 135
Free pick up and drop facility will be provided within 35 Kms

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