Posted:1 week ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Role:
We are seeking a motivated and experienced Telesales Team Leader to manage a team of sales executives. You will be responsible for driving sales targets, training team members, ensuring CRM discipline, and delivering high conversion rates. This role is ideal for someone who thrives in a fast-paced, performance-driven environment.

Key Responsibilities:

  • Lead, train, and manage a team of 8–12 telesales executives
  • Monitor daily performance, call quality, and sales numbers of the team
  • Set clear goals and KPIs for individual team members
  • Drive the team toward achieving monthly and quarterly sales targets
  • Conduct regular coaching sessions, feedback reviews, and team huddles
  • Track and maintain accurate records of calls, follow-ups, and conversions in the CRM
  • Coordinate with the marketing, operations, and support teams to ensure smooth lead flow and post-sale service
  • Handle escalations and support the team in closing high-potential leads

Requirements:

  • Proven experience in telesales with a strong track record of meeting or exceeding targets
  • Prior experience in leading a telesales or inside sales team is mandatory
  • Excellent communication, leadership, and motivational skills
  • Good understanding of CRM systems and sales reporting
  • Problem-solving attitude with the ability to work under pressure

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹42,000.00 per month

Schedule:

  • Day shift
  • Fixed shift
  • Morning shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Do you have Experience in Ed-Tech Industry?
  • How many Years of experience in telesales Team leader

Location:

  • Noida Sector 16, Noida, Uttar Pradesh (Required)

Work Location: In person

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