Telesales Manager

Acme Services

3 - 8 years

4 - 7 Lacs

Mumbai Maharashtra India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

Coaching Mentoring Sales Management Sales Targets Field Visits

Work Mode

On-site

Job Type

Full Time

Job Description

Telesales Experience
: Should have a
hardcore telesales background
and could have been selling any product.
Insurance background
(Health/Motor/Life) is preferred.
Operations Management
: Responsible for managing operations seamlessly and ensuring
timely SLA delivery
along with maintaining
high levels of employee
and
customer satisfaction
.
Sales Management
: Responsible for
Insurance Sales
(Health/Motor/Life) -
preferred
experience.
Client Relationships
: Establish and manage
relationships/engagement
with clients.
Sales Targets
: Manage day-to-day
sales targets
in a
B2C Sales
environment.
Field Visits
: Conduct
field visits
with the team to ensure smooth operations and team support.
Staff Monitoring
: Monitor and document work schedules of staff and absences.
Team Coaching & Mentoring
: Coach and mentor
Team Leads
to help them better manage their teams.
Work Management
: Manage and measure team performance and work quality.
Sales Pressure Management
: Ability to handle
sales pressure
effectively.
Communication Skills
: Excellent
verbal and written communication
skills.
Reporting Skills
: Strong
external and management reporting
skills.
Shrinkage/Attrition Management
: Understands
shrinkage
and
attrition
, and knows how to
manage
them effectively.

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