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About Shaadi.com

Shaadi.com is one of the world's largest matrimonial services, helping people find their life partners through an online platform.

Territory Manager

Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Overview - The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centres. They might be spread across locations but they are united by one cause...”What’s the sale for today?” Role – Territory Manager will be completely responsible for the profitability of the particular Region and quality of service. The person will be required to pull up his/her sleeves and get involved in every aspect of market development & sales. This is a strategic and important part for the business hence we need someone who is analytical, strategic as well as tactical. The candidate needs to be owning and hitting/exceeding quarterly/annual sales targets with the assigned teams. What you will do in this role Provide business vision and leadership for the assigned region Develop a complete understanding of organization structure, customer requirements, competitor activity, market share targets, the developing markets, sales penetration, local sales coverage and sales revenue goals through successful development and implementation of sales strategies and tactical plans. Lead the planning and implementation of the regional sales plan working in collaboration with stake holders to increase market share, develop new markets and to improve gross margins by enhancing the performance. Is accountable for achieving bookings, revenue and gross margin objectives. Assist in the annual sales budgeting process to develop comprehensive region sales plans including appropriate actions required to ensure achievement of division’s growth targets. Regular reporting on sales performance including sales forecasts, bookings, backlog, revenue, budget, competitor activity, customer needs and regional climate. Responsible for Recruitment, Training & Retention. Should have max 5 to 8 years of inside sales experience. Show more Show less

Data Scientist II

Tirodi, Mumbai

2 - 5 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

We are seeking a talented Data Scientist II to join our team. The ideal candidate will have 2-5 years of experience in data science and possess expertise in machine learning, deep learning, Python programming, SQL, Amazon Redshift, NLP, and AWS Cloud. ** Duties and Responsibilities: Develop and implement machine learning models to extract insights from large datasets. Utilize deep learning techniques to enhance data analysis and predictive modeling. Write efficient Python code to manipulate and analyze data. - Work with SQL databases to extract and transform data for analysis. Utilize Amazon Redshift for data warehousing and analytics. Apply NLP techniques to extract valuable information from unstructured data. - Utilize AWS Cloud services for data storage, processing, and analysis. Qualifications and Requirements: Bachelors degree in Computer Science, Statistics, Mathematics, or related field. - 2-5 years of experience in data science or related field. Proficiency in machine learning, deep learning, Python programming, SQL, Amazon Redshift, NLP, and AWS Cloud. Strong analytical and problem-solving skills. - Excellent communication and teamwork abilities. * *Key Competencies - Strong analytical skills. - Problem-solving abilities. - Proficiency in machine learning and deep learning techniques. Excellent programming skills in Python. - Knowledge of SQL and database management. - Familiarity with Amazon Redshift, NLP, and AWS Cloud services. ** Performance Expectations: Develop and deploy advanced machine learning models. Extract valuable insights from complex datasets. Collaborate with cross-functional teams to drive data-driven decision-making. Stay updated on the latest trends and technologies in data science. We are looking for a motivated and skilled Data Scientist I to join our team and contribute to our data-driven initiatives. If you meet the qualifications and are passionate about data science, we encourage you to apply.

Telesales Representative

Koramangala, Bengaluru/Bangalore

0 - 31 years

INR 0.16 - 0.25 Lacs P.A.

Remote

Full Time

Overview - The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centers. They might be spread across locations but they are united by one cause...”What’s the sale for today?” Role - As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience. What you will do in this role · Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search. · Following the defined sales process to convert free members into revenue paying customers. · Ensuring Call Disposition Comments are updated once the call is completed with all relevant details. · Making required number of calls for following up with Enquiries which are not converted. · Updating the details of follow-up in the system. · Meeting daily talk time Targets and Calls to be done. · Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met. · Appearing for periodic evaluations. · Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership. · Maintaining all documentation that pertains to the above responsibilities. What you should have · 1 year of relevant experience Sales or Telesales. · Strong negotiation and consultative selling skills. · Effective communication skills – verbal and written. · Clear diction and clarity in speech. · Minimum Qualification HSC. Brownie Points · Bachelor’s Degree. · Fluency in Regional language.

Customer Service Advisor

Thyagaraya Nagar, Chennai Region

0 - 31 years

INR 0.17 - 0.27 Lacs P.A.

Remote

Full Time

Overview - The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through call, chat or email. Role – As a Select Service Advisor, you will be responsible for managing the post-sales experience and membership renewal of our personalized customers. To be a successful Select Service Advisor, you should be proactive, patient, and able to work in a high-pressure environment. Ultimately, a top performing Select Service Advisor is the one who is a product expert and demonstrates exceptional communication, problem solving and customer service skills. What you will do in this role · Manage post-sales experience and service of premium members of Shaadi SELECT. · Involve in understanding member requirements and develop their profiles. · Jointly prospect and shortlist suitable matches for the member. · Represent the member and connect with desirable prospects. · Facilitate meetings with only consented and relevant matches for the member. · Renewal of membership · Maintain a good rapport with customers. · Involve counseling the member and ensure timely achievement of all milestones in the Partner Search Process. What you should have · A year of relevant customer service experience. · Extremely detail oriented and ability to organize. · High on Emotional Quotient. · An abundance of patience and persuasion. · Bachelor’s Degree. Brownie Points · Fluency in Regional language. . Know more about our culture, leadership principles and company here

Program Manager (Service & Sales)

Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

We are seeking a dynamic and results-driven Program Manager to drive strategic initiatives across the Sales and Service domains. This role will be pivotal in ensuring seamless execution, improving operational efficiency, and delivering measurable outcomes aligned with organizational goals. The Program Manager will collaborate closely with cross-functional teams, including sales, service, operations, and technology, to design, implement, and scale impactful programs. Key Responsibilities : Program Management & Execution Lead the planning, execution, and delivery of strategic programs within the Sales & Service verticals. Ensure alignment of program objectives with organizational priorities and CBO directives. Develop and maintain detailed program roadmaps, timelines, and deliverables. Sales Optimization Identify and implement strategies to improve sales performance and productivity. Work closely with the sales leadership team to design incentive programs, contests, and training modules. Analyze sales data to identify trends, gaps, and opportunities for growth. Service Excellence Develop programs to enhance customer service delivery, focusing on customer satisfaction and retention. Collaborate with service teams to identify bottlenecks and implement process improvements. Monitor key service metrics (CSAT, Success stories,connectivity) and ensure adherence to quality standards. Cross-functional Collaboration Act as the liaison between sales, service, and other departments to ensure cohesive program execution. Facilitate regular reviews with stakeholders to track progress and address challenges. Partner with the HR and L&D teams for skill enhancement initiatives. Data-driven Decision-making Leverage analytics to monitor program success and propose actionable insights. Develop dashboards and reports to communicate program outcomes and recommendations to the CBO. Show more Show less

Software Engineer II (Android)

Tirodi, Mumbai

3 - 6 years

INR 6.0 - 9.0 Lacs P.A.

Work from Office

Full Time

The ideal candidate is highly organized and has strong technical skills, including working with modern mobile technologies, writing elegant and efficient code, and staying up to date with best practices. Also, we believe in extreme ownership! What we do Understand the specifications from product, design, and QA - draft a solution followed by a team discussion on feasibility, architecture, design, etc. before implementations We write performant code with End-2-End tests because TDD is awesome! Building monitoring system around the feature we ship which tell what our work result are. What we need Android developer with 3-6 years of experience We use MVVM but you should be well versed in at least one of the design pattern MVC, MVP or MVVM. Good in OOP, Architecture, Design Patterns,SOLID principles, Data Structures and Algorithms etc Strong knowledge of Android UI design principles, patterns, and best practices Continuously discover, evaluate, and implement new technologies to maximize development efficiency A knack for benchmarking and optimization Brownie Points (actually we would be delighted if you have these) Knowledge of KOTLIN Knowledge of DAGGER2 as we are completely using DAGGER2 all across TDD Perks Demo Days, Hackfests, BYOTs, Meetups, etc Chill out zones Cafe with TT, Foosball, PS, Xbox, board games, etc. Complementary and subsidized food

Telesales Executive

Salt Lake City, Kolkata/Calcutta

0 - 31 years

INR 0.17 - 0.2 Lacs P.A.

Remote

Full Time

its work from office

Customer Care Executive

Thane West, Thane

1 - 31 years

INR 0.15 - 0.22 Lacs P.A.

Remote

Full Time

Telesales Executive

Ernakulam

0 - 31 years

INR 0.17 - 0.26 Lacs P.A.

Remote

Full Time

Brand Marketing Manager - South

Tirodi, Mumbai

3 - 9 years

INR 10.0 - 14.0 Lacs P.A.

Work from Office

Full Time

we'don t just lead the category we are the category. Now, we're on the lookout for a Brand Rockstar to make South India fall in love with us all over again one culturally rich, insight-led campaign at a time. What you'll Do: Lead bold campaigns with creative minds who understand regional flavor Drive awareness, consideration, SOV, SOE & acquisition across southern states Influence business levers like engagement, retention, and revenue Collaborate closely with Product, Sales, Digital, and Media teams Dive deep into regional segmentation, and measure campaign effectiveness Pitch big ideas, pilot regional experiments, learn and iterate quickly What you'll Need: 3 9 years of brand marketing experience (consumer tech or youth brands preferred) Experience managing full-funnel campaigns (TV, OTT, Digital, Radio, OOH) Strong agency partnership skills both creative and media Comfort working across languages and regional content styles (Tamil, Telugu, Kannada, Malayalam) Analytical approach with creative instincts Passion for storytelling, cultural insights, and market-specific messaging What you'll Love: A brand with iconic recall and deep emotional connection Creative freedom with a mandate to innovate The chance to reimagine love and tradition for a digital-first South Indian audience Talented, quirky teammates who celebrate every win If you've got the cultural insight and the brand spark we've got the spotlight.

Telesales Executive

Salt Lake City, Kolkata/Calcutta Region

0 - 31 years

INR 0.15 - 0.2 Lacs P.A.

Remote

Full Time

Openings for Telesales process Role: Product Advisor (10 Positions) Experience: Min. 1 year in Telesales/Collections/Renewals/Lead Gen Languages (Any One): - Bengali + Hindi - Assamese + Hind Age: 23–35 yrs Salary: 17k to 17.5K Inhand | Gross + Unlimited Incentives Shift: 10 AM – 7 PM | 1 Rotational Off (Mon–Fri) *Benefits: On-Payroll * Venue: Asyst Park , 6th floor,37, 1, GN Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091

Telesales Executive

Sakinaka, Mumbai Metropolitan Region

1 - 31 years

INR 0.25 - 0.4 Lacs P.A.

Remote

Full Time

Dear Candidates, Greetings from Shaadi.com..!! Hiring for Both Tele sales & Customer Service Executive. Roles and Responsibilities Call existing customers to make sales pitches for paid memberships. Handle inbound calls from prospective customers to generate leads for Shaadi.com's premium services. Convert leads into paying customers by providing excellent customer service and resolving queries promptly. Meet daily/weekly targets set by the management team, ensuring consistent performance improvement over time. Develop and sustain solid relationships with customers to encourage repeat business. Handle customers in a timely and professional manner. Ensure seamless communication between customers, team members Maintain accurate records of all interactions with customers Desired Candidate Profile Minimum 1 year of relevant experience Sales or Tele sales. Strong negotiation and consultative selling skills. Effective communication skills verbal. Clear diction and clarity in speech. Minimum Qualification HSC Ability to work on rotational shifts including weekends and holidays as per business requirements. ( 6 Days working / 1 Rotational off) Shift timings : 10-7 fixed 9 hours of Day shift If Interested Kindly share your resume on 9137159780 Address : Marwah Centre, 4th Floor, A & B Wing, 4th floor, Krishanlal Marwah Marg, Sakinaka Andheri East, Mumbai(Near Sakinaka Metro station) Behind Piknik hotel.

Brand Marketing Manager - International Markets

Tardeo, Maharashtra, India

3 - 9 years

Not disclosed

On-site

Full Time

What Google Is To Search, Shaadi.com Is To Matchmaking. We don’t just lead the category — we define it. 💍Now, we’re on a mission to make Indians across the world fall in love with us all over again — one unforgettable campaign at a time. 🎯 🌍 We’re hiring a Global Brand Rockstar To take our legacy and reimagine it for the hearts of International markets in the US, UK, Middle East, Southeast Asia & beyond. 💼 What You’ll Own:🎬 Lead bold, cross-border campaigns with top creative talent 📊 Drive awareness, love, and sign-ups across international markets 💥 Shape engagement, retention, revenue — and real love stories 🤝 Partner with Product, Performance, Sales & Media teams 🔬 Analyze what matters — market-specific campaign impact 💡 Pitch smart ideas, run global pilots, learn faster than trends change 👀 What We’re Looking For ✅ 3-9 years of brand marketing experience (consumer tech or global consumer brands) ✅ Experience with international 360° campaigns (TV, digital, OOH, influencer) ✅ Sharp at agency management — both creative and media ✅ Globally curious, culturally aware, and insight-obsessed ✅ A brand thinker with the data instinct to match the creative gut ✅ Bonus: Experience working on diaspora or cross-cultural brands. 💘 Why You’ll Love It Here ✨ An iconic Indian brand with global reach 🎨 Freedom to create, challenge, and experiment 🌐 Build a brand Indians abroad are proud to choose 👩‍🎤 Talented, diverse, and slightly quirky teammates 🎯 If you’ve got the spark, we’ve got the global stage. Show more Show less

Telesales Executive

Thyagaraya Nagar, Chennai Region

0 - 31 years

INR 0.165 - 0.24 Lacs P.A.

Remote

Full Time

The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centers. They might be spread across locations but they are united by one cause...”What’s the sale for today?” Role - As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience. What you will do in this role · Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search. · Following the defined sales process to convert free members into revenue paying customers. · Ensuring Call Disposition Comments are updated once the call is completed with all relevant details. · Making required number of calls for following up with Enquiries which are not converted. · Updating the details of follow-up in the system. · Meeting daily talk time Targets and Calls to be done. · Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met. · Appearing for periodic evaluations. · Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership. · Maintaining all documentation that pertains to the above responsibilities. What you should have · 1 year of relevant experience Sales or Telesales. · Strong negotiation and consultative selling skills. · Effective communication skills – verbal and written. · Clear diction and clarity in speech. · Minimum Qualification HSC. Brownie Points · Bachelor’s Degree. · Fluency in Regional language.

Customer Care Executive

Salt Lake City, Kolkata/Calcutta

0 - 31 years

INR 0.16 - 0.24 Lacs P.A.

Remote

Full Time

its work from office job good communication skill...

Telesales Executive

Koramangala, Bengaluru/Bangalore Region

0 - 31 years

INR 0.16 - 0.23 Lacs P.A.

Remote

Full Time

The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centers. They might be spread across locations but they are united by one cause...”What’s the sale for today?” Role - As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience. What you will do in this role · Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search. · Following the defined sales process to convert free members into revenue paying customers. · Ensuring Call Disposition Comments are updated once the call is completed with all relevant details. · Making required number of calls for following up with Enquiries which are not converted. · Updating the details of follow-up in the system. · Meeting daily talk time Targets and Calls to be done. · Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met. · Appearing for periodic evaluations. · Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership. · Maintaining all documentation that pertains to the above responsibilities. What you should have · 1 year of relevant experience Sales or Telesales. · Strong negotiation and consultative selling skills. · Effective communication skills – verbal and written. · Clear diction and clarity in speech. · Minimum Qualification HSC. Brownie Points · Bachelor’s Degree. · Fluency in Regional language.

Product Designer II

Tardeo, Maharashtra, India

4 years

Not disclosed

On-site

Full Time

What You’ll Do (aka Your Design Superpowers) Be the design lead on big product moves—from fuzzy idea 💭 to final pixel 💎 Mix UX strategy + UI magic + user empathy = experiences that actually matter Use AI tools (Figma MCP, Claude, ChatGPT, Lovable, v0—you name it) to speed up the boring stuff and boost the creative stuff 🧠⚡ Build intuitive flows, snappy wireframes, and prototypes so smooth they practically flirt 🕺 Help evolve our design system into something that sings 🎼 across web + mobile Partner up with PMs, engineers, analysts, and other design nerds to bring ideas to life Run usability tests, collect feedback like it’s gold, and iterate like a boss 🔁 Add to our design culture with feedback, ideas, memes, and mentorship 🎤 🧩 What You Bring (Besides a Sharp Eye & Good Vibes) 4+ years designing for consumer-facing apps/web platforms A killer portfolio that shows you care about humans AND visuals Figma wizardry 🪄 + some chops in Illustrator, After Effects (bonus: Blender or any 3D magic) You’re AI-curious 🤖 — already playing with tools like Figma MCP, ChatGPT, Claude, Lovable, etc. Can talk design in a way that makes sense (to devs, PMs, your mom, anyone) Bonus points if you love motion, micro-interactions, or telling stories through visuals ✨ Growth mindset? Always learning? Into feedback? Yes please ✅ 🌟 Extra Cool If You... Have built for social, community, or matchmaking apps 🫶 Obsess over clean, consistent design systems 📐 Think deeply about cultural relevance, especially for Indian and global audiences 🌍 💌 Why This Isn’t Just Another Design Gig You’ll help shape how millions of people fall in love 💞. That’s not hyperbole. That’s Monday. You’ll work at the sweet spot of tech, design, AI, and real human emotion . You’ll ship fast, learn a lot, and laugh plenty. Sound fun? It is. ✨ Let’s Make Magic Together If you’ve got the talent, taste, and a soft spot for love stories — Apply now. Your next great design chapter (and maybe your own Shaadi story 👀) starts here. Show more Show less

Inside Sales advisor

Pune, Maharashtra, India

1 - 10 years

INR 1.0 - 10.0 Lacs P.A.

On-site

Full Time

The Inside Sales Advisor is responsible for driving sales growth by engaging with potential customers through various communication channels. This role requires a proactive approach to identify customer needs, provide solutions, and close sales while maintaining a high level of customer satisfaction. Duties and Responsibilities Engage with potential customers via phone, email, and other communication channels to generate sales leads. Conduct product presentations and demonstrations to prospective clients. Develop and maintain strong relationships with customers to ensure repeat business. Collaborate with the sales team to achieve monthly and quarterly sales targets. Provide feedback to management on customer needs and market trends. Train and mentor junior sales team members as needed. Qualifications and Requirements 1-10 years of experience in inside sales or telesales. Proven track record of meeting or exceeding sales targets. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Familiarity with CRM software and sales tools. Key Competencies Excellent negotiation and closing skills. Strong problem-solving abilities. Ability to adapt to changing market conditions. Time management and organizational skills. Customer-focused mindset. Performance Expectations Achieve individual sales targets on a monthly and quarterly basis. Maintain a high level of customer satisfaction and retention. Provide regular reports on sales activities and outcomes to management. Salary and Benefits Competitive salary commensurate with experience, along with performance-based bonuses. Benefits include health insurance, retirement plans, paid time off, and opportunities for professional development.

Inside Sales advisor

Chennai, Tamil Nadu, India

1 - 10 years

INR 1.0 - 10.0 Lacs P.A.

On-site

Full Time

The Inside Sales Advisor is responsible for driving sales growth by engaging with potential customers through various communication channels. This role requires a proactive approach to identify customer needs, provide solutions, and close sales while maintaining a high level of customer satisfaction. Duties and Responsibilities Engage with potential customers via phone, email, and other communication channels to generate sales leads. Conduct product presentations and demonstrations to prospective clients. Develop and maintain strong relationships with customers to ensure repeat business. Collaborate with the sales team to achieve monthly and quarterly sales targets. Provide feedback to management on customer needs and market trends. Train and mentor junior sales team members as needed. Qualifications and Requirements 1-10 years of experience in inside sales or telesales. Proven track record of meeting or exceeding sales targets. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Familiarity with CRM software and sales tools. Key Competencies Excellent negotiation and closing skills. Strong problem-solving abilities. Ability to adapt to changing market conditions. Time management and organizational skills. Customer-focused mindset. Performance Expectations Achieve individual sales targets on a monthly and quarterly basis. Maintain a high level of customer satisfaction and retention. Provide regular reports on sales activities and outcomes to management. Salary and Benefits Competitive salary commensurate with experience, along with performance-based bonuses. Benefits include health insurance, retirement plans, paid time off, and opportunities for professional development.

Brand Marketing Manager - International Markets

Mumbai City, Maharashtra, India

3 - 9 years

INR 3.5 - 9.0 Lacs P.A.

On-site

Full Time

What Google is to search, Shaadi.com is to matchmaking. We don't just lead the category we define it. Now, we're on a mission to make Indians across the world fall in love with us all over again one unforgettable campaign at a time. We're hiring a Global Brand Rockstar To take our legacy and reimagine it for the hearts of International markets in the US, UK, Middle East, Southeast Asia & beyond. What You'll Own: Lead bold, cross-border campaigns with top creative talent Drive awareness, love, and sign-ups across international markets Shape engagement, retention, revenue and real love stories Partner with Product, Performance, Sales & Media teams Analyze what matters market-specific campaign impact Pitch smart ideas, run global pilots, learn faster than trends change What We're Looking For: 39 years of brand marketing experience (consumer tech or global consumer brands) Experience with international 360 campaigns (TV, digital, OOH, influencer) Sharp at agency management both creative and media Globally curious, culturally aware, and insight-obsessed A brand thinker with the data instinct to match the creative gut Bonus: Experience working on diaspora or cross-cultural brands Why You'll Love It Here: An iconic Indian brand with global reach Freedom to create, challenge, and experiment Build a brand Indians abroad are proud to choose Talented, diverse, and slightly quirky teammates If you've got the spark, we've got the global stage.

Shaadi.com

Shaadi.com

|

Online Matrimonial Services

Mumbai

N/A Employees

40 Jobs

    Key People

  • Anupam Mittal

    Founder & CEO
  • Gaurav Mehta

    Co-Founder & CTO
cta

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