Make outbound calls to potential and existing customers to generate sales. Promote and sell FMCG products to customers over the phone. Maintain up-to-date knowledge of product offerings, pricing, and promotions. Achieve and exceed daily, weekly, and monthly sales targets. Build and maintain strong customer relationships to encourage repeat business. Handle customer inquiries, provide product information, and resolve customer issues promptly. Maintain accurate records of customer interactions and sales activities in the CRM system. Follow up on leads generated through marketing campaigns. Coordinate with the sales and logistics teams to ensure smooth order processing and timely deliveries. Provide feedback to the management team regarding customer trends, competitor activities, and potential improvements.

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Telesales Executive