Posted:2 days ago|
Platform:
On-site
Full Time
Experience: 0.6–2 years (Freshers with good communication may apply)
Key Responsibility Areas (KRAs):
Outbound Calling
Call prospective students/parents from leads database.
Explain academic programs and services clearly and convincingly.
Lead Management
Manage follow-ups systematically via CRM or lead management tools.
Convert warm leads into confirmed admissions/enrollments.
Coordinate with counselors or BDMs for high-potential leads.
Customer Support
Answer queries about course fees, timings, instructors, etc.
Ensure customer satisfaction and resolve concerns politely.
Data Reporting
Maintain call logs and feedback forms.
Submit daily/weekly performance reports (calls made, leads converted).
Collaboration
Work closely with marketing and academic teams for campaign follow-ups.
Provide feedback on lead quality and market response.
Requirements:
Minimum 10+2 / Graduate
Excellent verbal communication in Hindi and English
Familiarity with basic computer tools (Google Sheets, MS Excel, CRM)
Ability to handle rejections positively and persistently
Target-oriented mindset and punctuality
Job Type: Full-time
Pay: ₹10,000.00 - ₹30,000.00 per month
Benefits:
Schedule:
Language:
Work Location: In person
Ashriya enterprises
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