Telecounselor

Job Description

Key Responsibilities: Make outbound calls to prospective students and parents Explain university courses, eligibility, and admission procedures Handle incoming inquiries via phone, email, or social media Maintain a database of leads and follow up regularly Guide students through the admission process Schedule counseling sessions and campus visits if needed Achieve daily/weekly calling and conversion targets Provide accurate and timely information to students Requirements: Strong communication and interpersonal skills Fluency in Hindi, Punjabi, and English preferred Basic computer skills (MS Office, data entry, CRM tools) Prior experience in telecalling, student counseling, or admissions preferred Ability to handle pressure and work in a target-driven environment Positive attitude and willingness to learn Benefits: Attractive salary with performance incentives Training and growth opportunities Supportive work environment Job Type: Full-time Pay: ₹13,000.00 - ₹17,000.00 per month Schedule: Day shift Work Location: In person