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5.0 - 7.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Programming Languages : Python, Robot-framework, Shell Script, Terraform, Ansible, Selenium, Bash, Restful APIs Tools : ADO, Visual Studio Responsibilities : Work with NF software delivery vendors for new release acceptance Analyze and troubleshoot mobility call flows using NF logs and network traffic PCAP logs Automate NF call flows for validation of functionalities Develop and deploy Azure DevOps pipelines Develop pipelines in YAML Work with Azure cloud environment for NF deployments Will use tools such Spirent, Landslide, ANT and their APIs for call flow test and automation Must work during US business hours (PT, CT or ET) Qualifications : Minimum 5-7 years of software development experience in Telecom Minimum 5-7 years of experience in LTE/5G call flows analysis Minimum 1-3 years of experience with Azure cloud environment and Azure DevOps Strong interpersonal, communication, analysis and reporting skills Proficiency in analysis of network function logs and network traffic log captures (PCAPS) Strong problem solving skills and ability to lead defects troubleshooting and analysis meetings Education : Masters or Bachelor s degree in Computer Science, Computer/Electrical/Electronics Engineering or similar from an accredited recognized university Job ID R-71839 Date posted 06/18/2025
Posted 6 days ago
5.0 - 10.0 years
6 - 9 Lacs
Mumbai
Work from Office
Pre sales Specialist Mumbai (WFO) Department Business Development About Us At startelelogic, we are dedicated to innovation in AI-driven technology and digital transformation. Our goal is to create impactful content that connects businesses with their audience, enhancing their digital presence and engagement. Description We re looking for a Pre-sales Specialist with 4 5 years of experience in CCaaS, CPaaS, AI, or Telecom . The ideal candidate will bridge technical and business needs translating client requirements into impactful solution demos, RFPs, and strategic proposals to drive sales success. Responsibilities Collaborate with Sales Teams to gather client requirements and propose tailored technical solutions . Deliver product demos and proof of concepts (PoCs) to showcase solution capabilities and business impact. Respond to RFPs/RFIs by preparing detailed and persuasive technical documentation and solution architecture. Act as the primary technical advisor during pre-sales discussions, addressing client queries and objections confidently. Coordinate with internal teams (Product, Engineering, Delivery) to ensure solution feasibility and alignment with client goals. Stay updated on industry trends and competitors to enhance solution positioning and improve win rates. Requirements and Skills Proven experience in pre-sales, solution consulting , or technical sales (4+ years) Strong understanding of software/CCaaS/telecom products Ability to translate client requirements into technical solutions Excellent presentation, communication , and stakeholder management skills Proficiency in preparing proposals, demos , and RFP/RFI responses Experience working closely with sales, product , and tech teams Our Vision We strive to create compelling and valuable content that educates, informs, and engages our audience. Our content marketing approach is designed to drive business growth while building a strong digital presence. Lets help you reach your northstar About Us Insights Services Digital Business & Technology Mobile App Development Cloud Telephony Cloud Services Platforms Success Stories Industries
Posted 6 days ago
6.0 - 10.0 years
6 - 10 Lacs
Noida
Work from Office
Snap your Dream Job with startelelogic | Mobile & Web Development Company We embrace innovation and technology as the primary drivers of change Hire a dedicated development team Select the engagement model that best suits your needs and benefit from quality, flexibility, and ability to scale. Platform Discover our versatile platform, tailored to empower businesses of all sizes. Explore how weve helped some of the worlds most ambitious companies achieve their goals with our innovative solutions. How WhatsApp Business API Can Help to Grow Your Business Our diverse capabilities enable us to deliver customized solutions tailored to the unique needs of various industries. How Intelligent Agents are Taking AI to the Next Level Explore how weve helped some of the worlds most ambitious companies How WhatsApp Business API Can Help to Grow Your Business Success Stories From innovative startups to renowned global brands, our success stories highlight our ability to deliver technology-led business breakthroughs across diverse industries. Department Technical Roles About Us At startelelogic, we are dedicated to innovation in AI-driven technology and digital transformation. Our goal is to create impactful content that connects businesses with their audience, enhancing their digital presence and engagement. Description As a Telecom Project Manager, you will be responsible for overseeing the end-to-end delivery of telecom projects, ensuring they meet quality standards, timelines, and budget requirements. You will collaborate with cross-functional teams, manage resources, and mitigate risks to guarantee successful project execution. Responsibilities Lead and manage telecom infrastructure and network projects from initiation to completion. Develop and maintain project plans, timelines, and budgets. Coordinate with engineering, operations, and client teams to align project goals. Ensure compliance with industry standards and regulations. Identify and manage project risks, implementing mitigation strategies. Prepare and present project status reports to stakeholders. Utilize agile and waterfall methodologies to ensure project efficiency. Oversee vendor management and contract negotiations. Monitor and maintain quality assurance throughout the project lifecycle. Requirements and Skills 6-10 years telecom project management. Strong knowledge of telecom technologies, infrastructure, and operations . Proficiency in project management tools (e.g., MS Project, JIRA, Trello). Experience in managing cross-functional teams and external vendors. communication, leadership, and problem-solving Bachelors degree in Telecommunications, Engineering, or related field. Our Vision We strive to create compelling and valuable content that educates, informs, and engages our audience. Our content marketing approach is designed to drive business growth while building a strong digital presence. CV/Resume Upload (Max 1MB PDF) I agree to receive email communications from the Company regarding new job opportunities, events, and activities. Your application has been submitted successfully! We will review your application and get back to you soon.
Posted 6 days ago
5.0 - 10.0 years
5 - 9 Lacs
Noida
Work from Office
Department Technical Roles About Us At startelelogic, we are dedicated to innovation in AI-driven technology and digital transformation. Our goal is to create impactful content that connects businesses with their audience, enhancing their digital presence and engagement. Description We re looking for a FreeSWITCH Developer with 3 5 years of experience in VoIP, SIP, and Telephony Systems. The ideal candidate will be responsible for building and maintaining high-performance telephony solutions using FreeSWITCH, integrating with telecom APIs, and working closely with cross-functional teams to deliver scalable communication platforms. Responsibilities Develop and maintain FreeSWITCH-based voice applications tailored to business and client requirements. Configure SIP trunks, dial plans, and call routing logic for optimal call quality and performance. Integrate FreeSWITCH with third-party APIs (e.g., CRM, billing, analytics) and databases. Troubleshoot and resolve VoIP issues including call quality, latency, jitter, and packet loss. Collaborate with DevOps and Networking teams to ensure infrastructure reliability and scalability. Monitor system health and optimize server performance for high availability and low-latency communication. Stay updated on VoIP and telecommunication trends, and contribute to architectural improvements. Requirements and Skills Proven experience in developing and deploying FreeSWITCH solutions (3 5 years). Strong knowledge of VoIP protocols like SIP, RTP, WebRTC. Experience with Linux environments and scripting (Bash/Python). Familiarity with telephony APIs, media gateways, and SIP trunk providers. Hands-on experience with MySQL/PostgreSQL, Redis, or similar databases. Strong problem-solving skills, with a focus on debugging and optimization. Excellent communication and documentation skills. Experience with Asterisk, Kamailio, or OpenSIPS is a plus. Our Vision We strive to create compelling and valuable content that educates, informs, and engages our audience. Our content marketing approach is designed to drive business growth while building a strong digital presence. Lets help you reach your northstar About Us Insights Services Digital Business & Technology Mobile App Development Cloud Telephony Cloud Services Platforms Success Stories Industries
Posted 6 days ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
About the Role We are looking for experienced Senior Technical Writers with 5 10 years of experience and a strong background in the telecommunications industry to join our growing documentation team. This role is ideal for professionals who are enthusiastic about simplifying complex technical information and delivering high-quality, user-centric content. As a Senior Technical Writer, you will play a key role in shaping the documentation experience for our users. You will collaborate with cross-functional teams to produce clear, accurate, and engaging content that supports our products and services. This role involves working closely with cross-functional teams, including Product Line Management (PLM), Engineering, QA, and Professional Services, to create high-quality, user-centric documentation that supports our telecom products and services. Key Responsibilities Own and manage end-to-end documentation for key product areas. Develop and maintain a wide range of technical content, including the following: Feature Description Documents Customer Requirement Documents (CRDs) Counters/Alarms/KPI Documents User Manuals/Product Manuals Installation Guides MOPs (Method of Procedures) Test Plans and Test Exit Reports API Documentation Knowledge Base Articles Troubleshooting procedures Translate complex technical concepts into clear, concise, and engaging content. Collaborate with engineers, product managers, and PoCs to gather accurate information. Attend customer meetings to capture and translate requirements into documentation. Ensure all documentation aligns with company branding, style guidelines, and industry standards. Edit and revise existing documentation as needed. Create visual content such as diagrams, flowcharts, and infographics using tools like Visio, Lucidchart, Adobe Photoshop, or Illustrator. Contribute to content strategy and continuous process improvements. Manage multiple documentation projects under tight deadlines. Take ownership of the documentation component of the user experience. Proactively identify and address documentation challenges and opportunities. Required Qualifications Bachelors degree/master s degree in engineering, technical writing, communications, or a related field, preferably with telecommunication knowledge. 5 10 years of experience in technical writing, preferably in the telecommunications domain. Core Competencies Excellent written and verbal communication skills. Proficiency with XML-based authoring tools (Examples such as oXygen, ArborText, MadCap Flare). Experience with content management systems (CMS) and version control tools such as Perforce, Vasont, Astoria, XDOC, GIT, AEM, CVS/SVN, or others. Strong understanding of telecom technologies, protocols, and standards. Familiarity with API documentation and developer-focused content. Technical Proficiency in API documentation using tools such as Swagger/OpenAPI. Experience with Agile development environments. Strong diligence, time management, and organizational skills. Ability to work independently and across global teams and time zones.
Posted 6 days ago
5.0 - 9.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Roles & Responsibilities: 1. Responsible for managing and overseeing the maintenance, installation, and repair of telecommunications infrastructure. 2. Including power, fiber optic cables, and other utilities essential for telecommunication networks 3. Team handling 4. Adhere to the safety guidelines Experience: 5+ Years in Telecom O&M Qualification: Diploma / B. Tech - Electrical Location: Hyderabad & Across Telangana
Posted 6 days ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Roles & Responsibilities: Plan, schedule, and manage all fiber optic projects. Supervise fiber optic technicians and provide hands-on leadership. Participate in the design, installation, and maintenance of fiber optic systems. Monitor the performance and integrity of fiber optic networks. Comply with all industry standards and safety regulations. Liaise with clients, ensuring complete satisfaction with our services. Trouble-shoot and resolve system issues efficiently and effectively. Experience: 3 to 6 Years in Telecom O&M Qualification: Diploma / B. Tech. Location: Hyderabad & Across Telangana
Posted 6 days ago
2.0 - 3.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Roles & Responsibilities: Maintaining and repairing telecommunication tower infrastructure, including antennas, cables, and transmission equipment. Ensuring that antennas are accurately aligned to achieve optimal signal strength and coverage. Following safety protocols and guidelines, using personal protective equipment (PPE), and ensuring that all tower operations are conducted safely. Providing and participating in on-the-job training, such as rescue training for trainee riggers. Experience: 1 to 6 Years in Telecom O&M Qualification: Intermediate & Above. Location: Hyderabad & Across Telangana 1-6
Posted 6 days ago
1.0 - 6.0 years
3 - 8 Lacs
Hyderabad
Work from Office
Roles & Responsibilities: Conducting site surveys to determine the best installation paths and techniques Installing and configuring fiber optic equipment Responding to outages Experience: 1 to 6 Years in Telecom O&M Qualification: Diploma / B. Tech Electical / Electronics / Mechanical. Location: Hyderabad & Across Telangana.
Posted 6 days ago
1.0 - 6.0 years
3 - 8 Lacs
Adilabad
Work from Office
Roles & Responsibilities: Install, repair and test fiber cable in a variety of environments (underground, indoor, aerial). Perform testing utilizing OTDRs, Power Meter/Light Sources and VFLs. Chromatic Dispersion and PMD testing experience a plus. Record and document testing per customer specifications. Perform daily duties in a safe manner Experience: 1 to 6 Years in Telecom O&M Qualification: ITI Electrical / Diploma / B. Tech. Location: Hyderabad & Across Telangana.
Posted 6 days ago
0.0 - 6.0 years
2 - 8 Lacs
Hyderabad
Work from Office
Roles & Responsibilities: Assisting the Splicers by cable splicing, maintenance and repair tasks. Prepare cables and splice enclosures: Strip, clean, and prepare cables for splicing, including organizing fiber strands or wire pairs Experience: 0 to 6 Years in Telecom O&M Qualification: SSC & Above Location: Hyderabad & Across Telangana.
Posted 6 days ago
1.0 - 6.0 years
3 - 8 Lacs
Hyderabad
Work from Office
Roles & Responsibilities: Assisting the Splicers by cable splicing, maintenance and repair tasks. Prepare cables and splice enclosures: Strip, clean, and prepare cables for splicing, including organizing fiber strands or wire pairs Experience: 1 to 6 Years in Telecom O&M Qualification: SSC & Above Location: Hyderabad & Across Telangana.
Posted 6 days ago
3.0 - 6.0 years
3 - 5 Lacs
Manesar
Work from Office
Proven exp in Production management Must have exp in Electric Vehicle or Telecom Li-Ion Battery Industry In depth knowledge of production process, Quality control and safety standards Line model changeover and fill periodical inspection report. Required Candidate profile Strog leadership skills with the ability to motivate & inspire a production team Maintain process documentation Responsible for PPLH improvement. Excellent communication & interpersonal skills
Posted 6 days ago
4.0 - 7.0 years
9 - 13 Lacs
Chennai
Work from Office
The opportunity: Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future - for today s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries. How you ll make an impact Hands-on experience in c# windows and web application and proficient in scripting languages and dashboards. Contributing to software architecture definition. Detailed design based on OOAD and patterns. Creating Implementation proposals & design documents. Full life cycle SDLC. Hands on coding and debugging ability. Interactions with global teams (product management, multisite development teams). Investigate new technologies. Understand systems engineering, interface points and software quality factors. Self-motivated, willingness to take up and lead new challenges, excellent English verbal and written communication skills. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business Your background Good Experience in Microsoft technologies 3+years of experience, Expert in OOPs concepts. Good working experience in C#, MS SQL Server, JSON, React, Angular and DOTNET 3. 5/4. 0 frameworks onwards. SDLC and CM processes and artifacts familiarity Good skill in Creating User Interface Strong Technical skills in in Database concepts, design Database, creating store procedure/triggers/views. Strong Design / UML / Tools skills Knowledge of Substation Automation Experience of working in a Scrum (or any other Agile) delivery model Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .
Posted 6 days ago
4.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Hitachi Rail is looking for an enthusiastic self-motivated Senior Cybersecurity Engineer who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Chennai , India About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organization to the sustainable and innovative ways we work to bring people together, there s something for everyone to get stuck into. And that s where you come in. About the Position: Assure the design and implementation of the Cybersecurity System in order to achieve the requirements in terms of compliance, schedule, quality and cost imposed by the different contracts either for the Tender and Projects Education & Experience As minimum Bachelor s , preferred master Degree in Telecom Engineering Degree or in descending order Computer/Information Science, Electronic Engineering 5 years of Cybersecurity System Engineering expertise as minimum. Cybersecurity qualifications or certification is preferred Railway experience is preferred but also experiences in other telecom sectors can be considered (e. g. Oil&Gas, power energy companies, telecom operators, etc. ). Accountabilities Ensure the identification, the management and the fulfillment of the contractual requirements and customer requests Analyze customer supplied system specifications, decomposing the statements within such specifications into software requirements Identify gaps between customer requirements and Hitachi standard software products or COTS products Developing close working relationship with customer Cybersecurity representatives Create requirement documents, including high level design documents, interface control design documents and detailed software requirements and specifications, and requirements traceability documents. Be the primary technical interface to the customer throughout the life cycle of the project and act as technical liaison relative to the software development effort with other departments within the company working on the same project. Contribute to the identification and resolution of the interfaces with the main subsystems (e. g. Signaling, TLC, DCS, SCADA, etc. ) and security systems (e. g. SIEM) Interface with internal customers (project managers, construction managers, project engineers, and application engineers) and external stakeholders (customers, suppliers, subcontractors, local authorities, external assessor) to ensure consistent communication and system integration. Develop and execute security management plan and commissioning plan, including resourcing, logistics, and scheduling. Onsite lead for commissioning and acceptance testing. Coordinate work sequences, schedules, resources and punch list items. Collaborate with stakeholders to define and execute testing protocols to achieve commercial operation, based on contractual requirements. Oversee commissioning and acceptance testing of the entire plant in a safe manner, including controls and communication networks, power supplies, auxiliary systems like fire detection, ventilation, HMI. Provide local/remote technical support troubleshooting during commissioning, and operation as needed. Develop customer training and handoff material to internal and external O&M teams. Develop a train-the-trainer program to enable successful handoffs for safe operation of the plant. Create professional commissioning and testing reports for internal stakeholders and external customers. Drive continuous improvement on developing and capturing technical problem solving knowledge to enable other organizations to effectively resolve customer problems and inquiries. Ownership of administrative responsibilities including, but not limited to: service reports, issue logging/tracking, job safety analysis, quality compliance. Guarantee the preparation and approval of the Design: Conceptual Design Cyber Security Management Plan High Level Risk Assessment based on the methodologies described in the standards (NIST 800-53, IEC 62443 and ISO 27000) Detail Risk Assessment (DRA) and Threat and Vulnerability Risk Assessment (TVA) Security Case (in according to IEC 62443-4-1 and EN 50129:2018)for the security assurance and security procedures (for incident management, patch and vulnerability management, asset and configuration management, etc. ) Security Report (include the VA and PT test results) Undertake Cybersecurity activities as defined in the design documentation, e. g. vulnerability assessment Guarantee the continuous security monitoring of the System in accordance to the technology innovation Security Audits during the Project with the Customer Competencies The Cybersecurity engineer shall be able to: Act keeping in mind the impacts of his/her own work on the whole Company system and understanding the economic consequences of his/her activities both on client and organizational perspectives. Propose simple and efficient solutions to meet customer needs. Commit to understanding and delivering against customer requirements, keeping them informed about progress on a specific activity/project. Actively seek information to understand customer circumstances, problems, expectations and needs. Provide contributions in defining personal stretching goals. Focus on new or more effective ways of improving his/her own work and meeting targets. Commit to exceed expectations. Set stretching and realistic targets for him/herself and his/her team, improving performance and benchmarks against industry standards and competition. Recognize and celebrate the achievement of milestones and goals. Understand areas of improvement and define a personal development plan to follow whose progress is regularly checked. Welcome new assignments for personal development. Understand markets and industrial trends and their changes and how they may impact the Company/the Group. Keep him/herself updated on products, services, markets and clients in order to plan activities. Adapt to different cultures and international environments establishing relationships that create business benefit. Accommodate for cultural differences to improve effectiveness and adapt leadership style depending on the situation (adherence to the team s expectations). Compare him/herself and his/her team against the international best practices. Encourage the contribution of different people with different experiences and backgrounds in order to optimize outcomes. Pursue opportunities to learn about other cultures using an open-minded approach. Seek opportunities to expand and leverage knowledge across organizational boundaries. Draw upon multiple and diverse sources for ideas and inspiration. Examine and evaluate potential solutions before accepting any. Review performance and learn from mistakes. Be aware of technological/organizational developments that could provide innovative solutions to improve performance and add value. Target important innovation areas and develop solutions addressing meaningful work issues. Follow up the supplier of the cybersecurity technologies. Review the technical documentation produced by the supplier before the submittal to the Customer. Analyze the comments and requests received by the Customer on the Design and the Commissioning phases. Participate to the Factory and Site acceptance tests with the Customer. Required Skills & Knowledge Telecommunications System Architectures and Solutions ISO 27001 and 27005 EN 50159 NIST 800-53 and 800-82 IEC 62443 family Backbone Transmission Systems and Elements IP Networking - Wired & Wireless System Integration knowledge SIEM technology experience Firewall Configuration and Management Knowledge Active Directory and Radius Configuration Management (802. 1x) Nessus Tool Professional experience for Vulnerability and Penetration Tests SCADA security and knowledge of the main SCADA architectures and communication protocols Cisco Certificate CCNA, CCNA Security or CCNP is preferable title. Experience of undertaking or managing vulnerability assessments and penetration testing activities Experience of Patch Management and Configuration Management Highly Preferred Skills & Knowledge Wireless Communication Systems Trunked Mobile Radio Systems Public Carrier Systems and Services Wiring Rules, cables, Codes and Regulations Network Management Systems Knowledge of the main organizational processes: Bidding & costs estimation Facilitation of Customer meetings and workshops Project Plans & Procedures Project progress and reporting Interface Plans and Definitions Technical Documentation Development and Writing Factory Construction Processes System Integration & FAT Processes Equipment Installation Processes Test & Commissioning Processes Quality assurance Change management process Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www. hitachirail. com/careers . At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. https://www. linkedin. com/company/hitachirail Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www. hitachirail. com/careers . At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. https://www. linkedin. com/company/hitachirail
Posted 6 days ago
1.0 - 5.0 years
6 - 7 Lacs
Vijayawada
Work from Office
About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Heal th Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for sales of various SBI Card products in an assigned geography, usually 2-5 regions comprising of 80-200 branches of an SBI Circle, through a large team of 100-200 NFTEs spread across branches and various other points of sales identified by the bank relationships. Role Accountability Drive execution of location-wise banca sales execution strategy within assigned geography to drive achievement of overall organization objectives Maintain good working relationships at local level with stakeholders across SBI, SBI JVs and Associates & Multiple Partner banks by addressing concerns & providing priority service Drive execution of special segment/product/program focused campaigns in assigned geography Assess manpower requirements in assigned geography considering MOU & budgets and work with workforce effectiveness to ensure adequate staffing levels across assigned geography Responsible for hiring and performance management of NFTEs in assigned area Ensure regular NHOs/Refreshers & Product based Trainings for the team to enhance productivity Drive team to adopt all New Digital Initiatives of the company by ensuring quick knowledge cascade to extended sales teams by facilitating adequate trainings Attend Region/Module P Reviews & share relevant data points/ inputs to create a positive brand Image amongst SBI stakeholders Front-end all customer service escalations from the branch walk-in customers in assigned area and resolve them as per the resolution rights shared Conduct periodic service camps in upcountry markets in coordination with CS department to reinforce customer & Stakeholder Confidence Closely monitor metrics such as Sourcing Mix, Approval Rate, Inflow rate, Processing rate, & Dispatch rate of Applications to track and enhance NFTE productivity and business opportunities Drive adoption of New Digital Initiatives in assigned areas by ensuring timely knowledge cascade and requisite trainings for the staff Provide support to internal departments in completion of various projects, such as KYC Compliance Of Existing Customer Base by Liaising with Operations Department & reaching out to Customers, Assisting Collections department in collections effort and advising Product/Marketing teams on suitable merchant tie-ups Drive periodic team connects/reviews cadence, conducting regular visits to Local Offices of Partner Banks to ensure the same Ensure timely preparation and dissemination of relevant reports /MIS to SBI Stakeholders (Cross Sell/Regions/Modules & Networks) Manage PSA relationships, premises and associated costs along with relevant SOPs Ensure team members and internal processes comply with all regulatory and business compliance guidelines Measures of Success MOU Targets: New Accounts, Premium Accounts, Insurance cross-sell, COA, 4MOB Attrition %, Digital Sourcing % Shikhar /Pratham Leads Conversion % Voice of Customers Process adherence as per MOU Effective complaint channelizing and resolution on escalations emanating from SBI and Partners banks Technical Skills / Experience / Certifications Awareness of credit card industry landscape Understanding of P&L and impact of various metrics/parameters on the bottom-line Competencies critical to the role People Management Planning & Organizing Customer Orientation Relationship Management Result Orientation Qualification Graduate in any discipline, post graduate preferred Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc
Posted 6 days ago
4.0 - 9.0 years
1 - 5 Lacs
Jamshedpur
Work from Office
Diploma Degree in Electronics/Electronics & Communication/Electrical /Electrical & Electronics/ Electrical & Instrumentation Engineering from a recognized University/Institution with professional experience of 4 years & having at least 2 yearsexperience in railway telecommunication works, OR At least 3 yearsexperience in Technicians/TCM Grade and above in S&T Department of Railway and/or as equivalent to JE grade and above in S&T department in RITES/IRCON/RVNL or equivalent grade in Konkan Railway/ MRVC/ DFCCIL/ SPVs with Ministry of Railways, any Metro Rail Corporation either individually or combined The person should also meet the criteria of having experience of at least three years in maintenance/construction of telecom system in any grade,
Posted 6 days ago
2.0 - 5.0 years
4 - 8 Lacs
Chennai
Work from Office
ABOUT US: Notion Press is Indias largest book publishing platform, with over 100,000 books published and sold in more than 150 countries Established 13 years ago, we currently publish a new book every 30 minutes As a global platform, Notion Press champions the power of words and their impact on the world Our mission is to democratize publishing by enabling writers to publish and sell their books directly to readers worldwide With a dedicated team of over 120 professionals based in India and plans for expansion into Southeast Asia, Europe, and North America, we are at the forefront of transforming the publishing landscape, We are seeking a driven, self-motivated candidate to join our growing organization In this position, you will be pivotal in understanding the needs of authors who publish with us and providing effective solutions This role requires high energy, strong interpersonal skills, a keen awareness of current trends, and a customer-focused approach, Supported by a strategy-led, values-based approach and disciplined execution, working here means being inspired, connected, developed, and rewarded, IN THIS ROLE YOU WILL: Manage relationships with authors, ensuring they feel supported post-publication, Guide authors in their marketing and promotional efforts, ensuring strategies are aligned with their goals, Monitor marketing campaign effectiveness and book sales, providing authors with insightful feedback and actionable steps for improvement, Act as the primary point of contact for any author concerns, addressing them promptly and efficiently, Foster long-term relationships with authors, encouraging continuous engagement with Notion Press services, A PERFECT CANDIDATE HAS: 0-1 year of experience in any industry Customer-facing experience is a bonus, The enthusiasm to interact with a lot of interesting people on a daily basis, Strong Communication skills with strong command over the English language A second language is a plus, Bachelors degree in Business/Marketing/ Literature, or a related field, The ability to find solutions quickly and desire to grow with a confident and determined approach, Highly self-motivated and ambitious in achieving goals, Should possess the skill to work both in a team and also perform independently, Should be capable of thriving in competitive markets, Last but not least; must have a competitive streak, Sound like a fitWe can't wait to hear from you, BENEFITS: Our benefits package includes the best of what leading organizations provide, such as: A flat and transparent culture and chance to work with the leadership team of a high growth startup Best learning and development opportunities, a chance to have a big impact in a hyper growth setup The possibility of having a huge societal impact we help writers fulfill their dreams and our books reach hundreds of thousands of readers in India Other Benefits Employee Stock Options, Paid Time Off for Annual Vacations, Healthcare Insurance, and Telecom Reimbursement DIVERSITY AND INCLUSION: Notion Press is proud to be an equal opportunity employer; we dont just value diversity, we promote and celebrate it We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status As of January 2021, we have achieved our ?Gender diversitygoals Women comprise fifty percent of our workforce, PLEASE NOTE: In case you're not able to upload your resume from Google Drive, please upload directly from your local storage (phone or computer),
Posted 6 days ago
2.0 - 5.0 years
8 - 12 Lacs
Bengaluru
Work from Office
About Us Exotel is the emerging markets leading full-stack customer engagement platform and business-focused virtual telecom operator Incorporated in 2011, Exotels cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels Exotel powers unified customer engagement to over 6000 companies in 60+ countries, including India, SE Asia, the Middle East, and Africa, Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, Oyo, etc ) manage their customer engagement with Exotels suite of communication APIs, Ameyos omnichannel contact centre (merger), and Cogno AI?s conversational AI platform (acquisition) over the cloud Theyre a $100 million Series D funded company with $60 million in ARR, Job Description: The Associate Consultant Presales role is focused on supporting the presales process by gathering and analysing customer requirements, assisting in the preparation of proposals, and supporting product demonstrations to clients This role works closely with Senior Consultants and the Sales team, Job Locations: We are looking to hire two Associate Consultants, one based out of Bangalore and the other to be based in Gurugram Role Expectations: Ensuring their understanding of the role is in line with what we expect, Ability to understand customers' requirements and craft a Business Proposal, Ability to present solutions and demos Excellent written and verbal communication Strong, comprehensive and analytical abilities Proactive and open to ramp-up on new products/technologies/offerings on an ongoing basis, Assist in responding to RFIs, RFPs, and RFQs under the guidance of senior team members, Support knowledge management activities by maintaining documentation and templates, Other Skills: Strong aptitude for learning new technologies and business processes, Good written and verbal communication skills, Analytical skills for understanding customer pain points and basic solution scoping, Preferred Educational Background: BE/b-tech (ECE/CSE/IT) MBA is a plus but not mandatory, Preferred Professional Background: Exposure to presales activities in software/product-based companies or systems integrators, Basic understanding of contact centre technologies, networking, or telecom is an advantage,
Posted 6 days ago
8.0 - 12.0 years
13 - 17 Lacs
Bengaluru
Work from Office
About Us Exotel is the emerging markets leading full-stack customer engagement platform and business-focused virtual telecom operator Incorporated in 2011, Exotels cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels Exotel powers unified customer engagement to over 6000 companies in 60+ countries, including India, SE Asia, the Middle East, and Africa, Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, Oyo, etc ) manage their customer engagement with Exotels suite of communication APIs, Ameyos omnichannel contact centre (merger), and Cogno AI?s conversational AI platform (acquisition) over the cloud Theyre a $100 million Series D-funded company with $60 million in ARR, Job Description: The Consultant Presales role is focused on supporting the presales process by gathering and analysing customer requirements, assisting in the preparation of proposals, and supporting product demonstrations to clients This role works closely with Senior Consultants and the Sales team, Role Expectations: Assist in identifying clients' pain points and challenges and propose innovative, out-of-the-box solutions tailored to their requirements, Support in gathering and documenting customer requirements and creating initial solution proposals covering aspects not limited to scope, solution, architecture, BoM, assumptions etc , Assist in responding to RFIs, RFPs, and RFQs under the guidance of senior team members, Participate in creating and delivering presentations and product demonstrations, Recommend suitable products or solutions aligned with client requirements and business goals, Collaborate with internal stakeholders to ensure alignment with customer needs, Support knowledge management activities by maintaining documentation and templates, Other Skills: Strong aptitude for learning new technologies and business processes, Good written and verbal communication skills, Analytical skills for understanding customer pain points and basic solution scoping, Preferred Educational Background: BE/b-tech (ECE/CSE/IT) MBA is a plus but not mandatory, Preferred Professional Background: Exposure to presales activities in software/product-based companies or systems integrators, Basic understanding of contact centre technologies, networking, or telecom is an advantage,
Posted 6 days ago
4.0 - 10.0 years
5 - 8 Lacs
Jamshedpur
Work from Office
Graduate Degree in Electronics/Electronics & Communication/Electrical /Electrical & Electronics/ Electrical & Instrumentation Engineering from a recognized University/Institution with professional experience of 6 years & having at least 4 yearsexperience in railway telecommunication works, OR At least 3 yearsexperience in SSE Grade and/or above in S&T Department of Railway and/or as equivalent to SSE grade and above in S&T department in RITES/IRCON/RVNL or equivalent grade in Konkan Railway/ MRVC/ DFCCIL/ SPVs with Ministry of Railways, any Metro Rail Corporation either individually or combined The person should also meet the criteria of having experience of at least three years in maintenance/construction of telecom system in any grade,
Posted 6 days ago
1.0 - 5.0 years
4 - 7 Lacs
Mahasi
Work from Office
Job description Looking for a freelance opportunity where you can make an impact on technology from the comfort of your homeIf you are dynamic, tech-savvy, and always online to learn more, this part-time flexible project is the perfect fit for you! A Day in the Life of a Personalized Internet Assessor: In this role, youll be analyzing and providing feedback on texts, pages, images, and other types of information for top search engines, using an online tool Through reviewing and rating search results for relevance and quality, youll be helping to improve the overall user experience for millions of search engine users, including yourself, Join our team today and start putting your skills to work for one of the world's leading search engines, The estimated hourly earnings for this role are 3 50 USD per hour Payment is based on completed tasks, with the potential for higher earnings based on productivity, TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement, Basic Requirements Working as a freelancer with excellent communication skills in Sindhi Being a resident in India for the last 5 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content Daily access to a broadband internet connection, a smartphone (Android 5 0, iOS 14 or higher), and a personal computer to work on, Assessment In order to be hired into the program, youll take a language assessment and an open book qualification exam that will determine your suitability for the position and complete ID verification Dont worry, our team will provide you with guidelines and learning materials before your exam You will be required to complete the exam in a specific timeframe but at your convenience! Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community All aspects of selection are based on applicantsqualifications, merits, competence, and performance without regard to any characteristic related to diversity,
Posted 6 days ago
0.0 - 1.0 years
3 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job description Seeking a freelance project that will allow you to work from home while making a difference in the world of technologyIf you are someone who is passionate and enjoys staying ahead of the tech curve this part-time remote project with flexible working hours might be what you are looking for! The estimated hourly earnings for this role are 3 50 USD Payment is based on completed tasks, with the potential for higher earnings based on productivity, A Day in the Life of a Personalized Internet Ads Assessor: In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout Your ultimate goal will be to contribute towards making internet search and online advertising more relevant and interesting for millions of users, including yourself, Join our team today and start putting your skills to work for one of the world's leading online advertising platforms while being a part of a supportive community that offers: Access to complimentary mental health support benefits like free EAP and Mindfulness Apps, Dedicated, responsive well-being team proactively offering well-being education each month, as well as quarterly initiatives, TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models Become part of our growing community and make an impact supporting the machine learning models of some of the worlds largest brands, Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement, Basic Requirements Working as a freelancer with excellent communication skills with full professional proficiency in English and Tamil Being a resident in India for the last 3 consecutive years Having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content Daily access to a broadband internet connection, a smartphone (Android 4 1, iOS 8 or higher), and a personal computer with antivirus software to work on Youll also need a Barcode Scanner application to be installed on your smartphone to complete certain tasks, Assessment In order to be hired into the program, youll take a language assessment and an open book qualification exam that will determine your suitability for the position and complete ID verification Dont worry, our team will provide you with guidelines and learning materials before your exam You will be required to complete the exam in a specific timeframe but at your convenience! Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community All aspects of selection are based on applicantsqualifications, merits, competence, and performance without regard to any characteristic related to diversity,
Posted 6 days ago
8.0 - 12.0 years
8 - 12 Lacs
Hyderabad
Work from Office
About the Role: This is an experienced and highly technical position that provides trouble analysis and resolution to iBASIS global customers and network as part of the operation of a 24x7x365 Network Operations Center (NOC) in Hyderabad, India. The successful NOC Shift Lead will lead a team of front-line technical staff who monitor and troubleshoot issues within iBASIS global VOIP and Mobile networks and associated services. Responsibilities: Provide technical, operational and management guidance for a team of network controllers and front-line technical staff. Actions include recruiting, hiring, managing, scheduling, mentoring and training a diverse technical staff of NOC engineers. Additional responsibilities include: Leading staff responsible for acting on customer trouble reports, generating trouble tickets and performing follow-ups with customers, by tracking activity and productivity through KPI report monitoring Overseeing 24x7x365 NOC Floor Operations schedule and troubleshoot the network alarms using industry standard monitoring tools Managing the day-to-day NOC Floor Operations and ensuring proper shift handover is happening within the rotational shifts Responding to customer inquiries and issues by recording details of events in the Remedy ticketing system, keeping the customer up-to-date on problem resolution Ensuring all Faults / Abnormal Behavior in the networks are tracked through Trouble Ticket / Fault Ticket, assigned to the Right Person at Right Time and resolved within SLA / OLA Providing leadership and management across 3 shifts of coverage, where employees will: Monitor network performance and its component systems Lead efforts to reconfigure and restore network equipment Review network problems through real time monitoring; initiate repair work and reconfigurations Communicating technical concepts and define projects and maintenance efforts in written as well as verbal presentation formats; coordinate large number of activities and assignments. Creating tickets using Remedy for the symptoms and affected network elements per defined procedures Organizing, documenting troubleshooting processes into standard operating procedures and be a point of contact for escalations Working closely with customers, vendors and peers to gather information, report progress and close tickets per defined procedures Opening up Bridges during any Calamity / Critical Issues in the network and sending Incidence Communication to all relevant stakeholders Ensuring all Tickets are closed with proper and realistic closure code within agreed timeline Responsible for flashing timely Incidence Update Message / Mail to all relevant stakeholders Assigning each new NOC Engineer a mentor to ensure they receive guidance and training on a personal level Coordinating contingency plan implementation activities for the NOC Ensuring all on-duty NOC Engineers on properly trained and equipped to perform their roles Monitoring the MTTR trend and owning actions to reduce it Youll Bring: Educational Background: Ideal candidate holds a BE / B. Technology degree in CSE / ECE / EE / IT with equivalent Telecom Industry work experience; MSc/MA is a plus CCNA / CCNP Certifications and other related certifications are plus Experience and Industry Background: iBASIS India Pvt Ltd, 6th Floor, The Prestige Phoenix, Uma Nagar, Begumpet, Hyderabad, 500016 8+ years of experience in a Network Operations Center (NOC), Call Center (CC), Support Center (SC), ISP and Networking Company Preferred work experience in Telecom Industry ( Core / STP / NGN) /Telephony/VoIP Network Operations is desired Proven ability for learning technology by means of industry recognized certifications like Cisco CCNA, CVOICE (VoIP) certifications or related discipline strongly preferred Thorough Understanding of IP and PSTN network concepts and components such as T1, DS3, IP addresses, routers, switches, LAN and WAN and 2G, 3G, 4G and 5G cellular networks Must possess ability to troubleshoot problems by following procedures, work under pressure and respond quickly in a crisis-centered, business-critical environment; the ideal candidate should enjoy working on a problem and seeing it to resolution Experience working with and understanding using web based applications and tools Understanding of network access and troubleshooting tools such as Telnet, FTP, Ping and trace route Knowledge of SS7 / SIGTRAN and VOIP (SIP and H323) call control protocol, IP routing protocols (OSPF, BGP) desired Knowledge Cisco Gateways, Gatekeepers, Routers, switches and other VoIP products like Ribbon SBCs Working experience with Windows and Unix working experience and understanding file system and structure desired and Remedy ticketing system is desired ITIL V4 Foundation certification will be a plus Soft Skills / Competencies: Excellent verbal and written English communication skills are a must Good people, customer and vendor management skills, and one who embraces a collaborative approach to solving problems Extremely focused and attentive to details when under pressure Ability to approach problem solving both analytically and intuitively Ability to build good relationship with team members and be an excellent team player Must be mature in working approach and be able enforce process discipline when and where appropriate Must have experience working with a variety of MIS applications including MS Excel / MS Word / MS Outlook and MS Teams, and related productivity tools Must have recent experience in managing NOC Floor Operations for a 24x7x365 Shift Operation Must be flexible to work in any working hour as needed and is comfortable with a 24x7x365 Environment When required, must be flexible to rotate between different shifts and be willing to work additional shifts, sometimes on very short notice
Posted 6 days ago
6.0 - 9.0 years
9 - 13 Lacs
Gurugram
Work from Office
Will be responsible for working as part of the dedicated team for an investment bank Supporting our clients on multiple industries including IT/ BPO, Telecom, Consumer, Pharma, Infrastructure, Healthcare, Retail and Industrials , Energy Power, Metals Mining, FIG, ECM, DCM among others and preparing pitch books, industry overviews, company focused discussion documents, studying analyzing different business financial models in a particular industry Provide high quality analysis on projects including critical industry or market analysis, company reports, ad-hoc requests, financial analysis, competitive benchmarking and opportunity assessments through in-depth secondary research Good understanding of financial analysis including operational (reserves and resources, production data, etc.) / financial benchmarking, trading/ transaction comparable etc Contributes toward managing project timelines and quality of deliverables in a manner to ensure high client satisfaction Demonstrate strength and flair in client/requester relationship building and management, information/knowledge needs assessment Required background MBA/ CFA/ CA Experience of 6-9 year supporting Investment banking division of a bank, consulting firm, boutique firm, advisory firm The candidate should have the ability to work as part of the team and independently as per the requirement Good written and spoken communication skills Working knowledge of databases such as Bloomberg, Capital IQ, Merger Market, etc. MS Office skills should be good in MS PowerPoint, MS Excel, and MS Word
Posted 6 days ago
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